Quick response to provide the materials I needed. Pleasant customer service. Definitely will use again.
Friendly service, huge selection for my needs (sheet stock) and reasonable prices. 1 of those is near impossible to find from a business now days much less all 3.
Great place. I have been a customer for 15 years now. They always treat me well. Its nice to have a place to buy random metal in just the quantity I need.
Fast response, fair pricing and delivery.
I love the Kent Metal Supermarkets guys (and gals). Very professional, never a problem getting what I need, cut to size(if needed) and prompt delivery. What more can you ask for? These guys rock!!
Real nice guys who are willing to work with any size purchase. I am a home owner who just needs small quantities of metal for projects. These guys were very helpful, taking time to help me find the right product even though I was only purchasing a small amount. They even cut the stock to size for me. Ill be back for sure.
Great customer service, fast service and prices that rival any. Especially the others in town here in Seattle. Looking forward to future purchases.
Very friendly staff and fast to get my material. They are reselling this product retail so the prices reflect that, but no amount is too small for a walk in sale. If you need a piece today the will work with you.
Keeping Kent Metal Markets as my #1 supplier for Jeep custom builds. Many times Ive made reccomendations to Jeep clubs and DIY enthusiasts that are always looking to do custom builds. Several times Ive shown price comparisons from purchasing pre cut materials from online stores and many times the price comparison to what I have purchased from Kent Metal Markes have beaten any out sourced companies. Ive also mentioned how awesome your customer service is both online and in store.
They had the size of metal in stock and cut it to size. I could not pick it up so they were very accommodating and allowed someone else to pick up my order for me. Good service.
Real stocking inventory selection, and very fast friendly service.
Helpful friendly staff. Great place to pickup stock and custom size material.
Even though I just had a VERY small order I was treated as if I was a big company with a big order. I was so happy with how Metal Supermarkets treated the purchase.
I was very impressed with the aluminum dashboard fabricated for my project car. Turnaround was very short from when I sent the sketch, it is dimensionally accurate, and it was done at a very reasonable cost. Thank you for providing the great service!
Quick turnaround, great pricing! Cant ask for more.
Found what i need for making my own racing diffuser, it metal bar, cut to custom but didnt find the shape i am looking for. But the services, and people behind the counter is amazing, black young one and midlife white lady. They are professionm at best. Came in busy time and came and out quick. I even check in to their back door.
Great service, easy to order and pick up. I will definitely be doing more business with the Kent store.
Great service and always a help with any needs or questions you have
Very reasonable prices, fast service.
They wont even let you know if they stock the product you are looking for without providing your personal details. Shop elsewhere to save time and hassle.
Fast and friendly every time. Always have what I need and good prices.
I wish I had found this place sooner. I showed up half an hour before closing on a Saturday afternoon with no pre-placed order. The amazingly helpful staff were eager to take care of my small but odd requests. Prices are fair, inventory is diverse, my wallet is lucky that I live over an hour away. If you need metals, this is THE place to go!
These guys went above and beyond with their service and products they offered. Not only did they beat the competition in price, they also helped me load the materials into my truck and took extra time and care to make sure the aluminum sheets I bought would make it back home safely.Thanks guy a!
I had brought in a simple cut out design to have made for me and days later still no answer. I called in and the guy there was very rude and told me its going to cost big money to have a designer draw it out. Unbelievably bad service over there
Prices 1/10 of Home Depot...I just called for pricing and got a quote of $30 for 10 3’ pieces of mild steel 3/8 square bar.I haven’t been yet and they close in 30 minutes but I am definitely going there at my next chance. #Blacksmithing
They dont care. Wont follow up to emails on two occasions on two different quotes. One was with JD and Charles on the others. After two months of waiting on the first one I called and was promptly given the price that you guys never followed up on. You lost a sale on that one. Tried you again,now Im waiting another month on another follow-up email from JD. Theres no good reason for this.Everyone should buy metal thru their local family owned metal yards. Thats what Ive been having to do.
He did a great job on water cutting a piece of 1/2-in plate. Will use them again. Wish they had a Tacoma location
Good people, awesome selection.
This Metal Supermarkets location has water jetting services. They are competitive with my go to small run CNC shop price wise, but a little bit faster for turnaround time. The sheet good and bar stock prices are also lower than Online Metals.
Stoped in to purchase some basic steel in various sizes. Talked to JD and he took the order and said everything had to be orderd. I asked him how long it would take and he said 2 to 3 days i said ok. He said nothing about paying fo it so i left. Called 2 days laterhe then said that i should of paid for it when i was there witch he never did. These people dont care about coustmer service. Taking my business elsewhere.
The guys at the counter are excellent, the prices and quality of materials are great, and most importantly, the time to get materials that are cut to your exact lengths is extremely quick, typically same-day or while-you-wait. Ive bought steel, stainless, aluminum, and copper from them and everytime it is a pleasure doing business with them. Highly recommend.
Ive been patronizing this location for 15 years and every visit has been great. I am a product developer and my metal needs vary depending on what my projects require. I always get patient, courteous service from the gents at this store. I highly recommend them.
Great group of guys. They are pretty busy, but move as fast as possible. Good price.
Material availability, friendly service an good prices. Cant ask for more. John Z
I was in town on business for the weekend and had equipment failure .W to them on Friday at 2 pm. They said it was too late to cut the aluminum . They said itd be ready by 8 am Monday . So I told them I needed it before three because I had to get it to my driver at 3 . I was 40 miles away. Monday morning I drive there and they said they havent got it yet. I told them once again i was leaving town at 3 on and needed it 30 minutes before at the latest . They assured me it would be done. By 230 I left the shop and ran my errands . At 2 pm it wasnt done still . They called me at 330 pm to tell me to start heading that way and it would be done by the time I drove there ( 40 miles ) I told them I was already on the road . I had communicated the 230 pm cutoff because Im driver was leaving at three . The lady I spoke with was rude and said she left me voicemail multiple times . If my phone doesnt answers it gets forwarded to three other people followed by a call center answering it 24 /7 . I dont have voice mail .Today I got a call from a guy that works there saying theyve been holding my metal for a month and they wouldnt precut my metals and they were going to charge my amex . Theyve already charged my amex and amex has sided the dispute with me since I never took posession .The gentleman was rude as can be . Hes lucky Im not in town or Id go in the shop and give me piece of my mind . It was unnecessary to treat customer that way especially since I do so much business with them in Vegas . Ill call my Vegas store and let them know .
Good people great service and can source anything you need and cut it to size makes shopping for metal easy.
I visited this place today because I needed a piece of a material that online metals does not carry.The guy behind the counter who helped me out was arrogant and rude because I made a mistake in the way I referred to a specific kind of material. And yet they label themselves as hobbyist friendly etc.In similar situations, the guys in Fremont/Ballard have helped educate me, shown interest in learning about whatever specific project I am working on at the moment, and even given me a freebie or two.I will only ever come back if I absolutely have a need for a material that I can not source elsewhere locally and I cannot wait to have it shipped.
Great place to shop. The people who work there couldnt be more helpful. I recommend to anyone looking for metals.
Timely handling. Excellent attention to detail. Courteous staff
Prices are cheap, the service is friendly, and the metal is cut very quickly; within an hour or two in my experience.
Fast!! Good selection for small and large projects.
It’s the only place I can get everything I need. They cut to your specs, and it’s a quick turn around.
They are very helpful and friendly and knowledgeable.
Super fast, goood pricing, helpful employees
Des Policani with Polytech Coil Winding writes: This store has always met or exceeded our expectations in delivering quality product often cut to exacting size. Even some exotic material is quickly supplied. Our company is small, yet we are treated as if we do thousands of dollers of business. Much appreciated !
Great people and service!
Very helpful people, good selection of specialty metal products. Priced reasonably too.
Parts were on time and accurately cut.
Went to this place a few times for small amount of metal that I have needed. I live in Lacey and this was the only place somewhat near me that supplied small amounts. Went there today, they have moved locations to Kent.
Not good
Low Prices
Ridiculously overpriced, purchased the same material for less than half of their price by going elsewhere
Great place...too bad they are closing this store and moving to Kent.