Nice sells but did not receive the same greeting as other customers. Matter of fact didnt receive any greeting at all.
Love this store...some new Fall scents butnot my favorite, Autumn....😞 Oh, well, still got some good ones!🍂🍃🍁
I was pleased with the friendly assistance and service . I found exactly what I went in to buy and a little extra . Clean and very inviting .
The smell goods dawg 🙂
The staff is always helpful. I like their Covid precautions. They sometimes have things that the store in the mall has run out of.
The staff here is so helpful and friendly, fast checkout.
I mean...its bath and body works. I go to this location because the ladies that work there are AMAZING! seriously such a great group of people
One of the few stores out there that are actively trying to keep things sanitized and keep people safe pandemic or not!
Bath &Body works has always been a favorite of mine. Their candles are now my absolute favorites! I Always like to pick up little gifts while Im there, because you never know when youll need them!
It is well stocked with product, clean and organized. The staff was friendly and helpful. Large parking lot with plenty of parking spaces and wheelchair accessible. Nice store.
Best first time experience I had. I felt welcomed and my needs were met.
I was very impressed with this location. They were keeping track of how many people were in the store and gave everyone hand sanitizer before you entered. We were able to social distance and they had social distancing lines on the floor. The cashiers were wiping down the register after every person left.
Very good customer service and friendly.
Forces you to sanitize your hands with their sanitizer, even though Id just done my own walking from the car. Then they dont offer a fragrance free version. I was there with my mom so she could buy soap. I dont do smells.
Helpful staff. Convenient location not too crowded had what I needed in stock and its a clean store.
Love this standalone store! The staff are always pleasant and helpful and always help you get the most for your money with their sales and coupons! And bonus, I dont have to go to a giant mall to get to it, please dont ever leave!
Love the different aroma of all the candles. But bought hand sanitizer..lol
Pay attention to your coupon emailsThere is numerous expirational dates on one email. Women working were extremely helpful. Great fall scents out. Cant wait to plug in my new wallflowers.
Great selection and sale prices. I found everything that I was looking for.
Helped me pick out candles and very friendly. Enjoyed my experience there.
They close when they feel like itm
This is a really lovely store with great staff but theyre quite far away from me so I will probably not visit so often. I also want to compliment them on their layout and the fact that things are so well organized. Especially as I visited them during their Semi-Annual Sale which is usually quite chaotic.
Love shopping here, either for myself or when I need a gift. Lots of selection, theres always some sort of awesome sale, the staff is helpful and beyond friendly, and the store is pretty clean.Im a huge fan of their lotions and foaming soap.Ive been here way to many times to count and Ill keep going back for the deals :)
I love this bath and body works. Its small but its so big and its the only one I ever go to anymore. I love it.
I mean really do I have to explain why just smell the store and youll understand
Love the store it was clean and the staff were friendly
Very nice and friendly people love yours products.
I have been to the ones in the mall and the cashiers always walk by me like Im not even there and thats sad because one time I had over 1,000 dollars on me ready to blow it on B&B products,but when they act like your no one because I didnt have time after work to get fancied up I decided to spend it somewhere else. Then I walked into the Kentwood store and Kelsey greeted me with a smile, asked me how she could help me, gave me a shopping bag, and asked me if I had any questions, and was there a specific reason I came in. At that point I knew I had the right place!!! There were two customer care reps. Working that day one helped me and the other helped my daughter. I wont go to any other store again for your products. Thank you
BEST kept secret! Why would I drive/park/meander into the mall when I can hit this store? Always helpful and fun staff! Cool manager. Thanks! :-)
Friendly helpful staff
Lots of good smells.Unfortunately no pine scented soap in the store this year.Attentive personnel.
What more is there to say... great place to buy all your bath products, home scents and other miscellaneous stuff!☺️
It is always fun to go! Plenty of fun smells & lotions. Many choices & colors.
Love the fact that this store isnt in the mall. Never super crowded, staff is friendly.
Staff was incredibly friendly and helpful even though it was quite busy.
My 5 year old was so excited to shop for her sister here...the gal in the floor was so helpful in helping her pick something! On the way out my daughter said “I have to find that lady to tell her thank you!”
My favorite Bath and Body Works store to shop at. The staff are very helpful and friendly, and always try to help me find the best deals with what Im buying. The only B&BWs Ill shop at from now on.
Sales associates were pleasant & efficient during the crowd.
Excellent Selection! No need to go to a busy Mall !! Great location! Love it! Sales staff are very helpful! 🍁🍃😊
All the fantastic smells, amazing lotions, soaps, candles, and helpful staff!
It was good although they were busy they were very attentive to there customers and made my girlfriend happy so its a WIN in my book!
Stock was way down and the variety of items was limited.
I love the scents they have, the lotions are amazing and the hand soaps are great hostess gifts. The staff are friendly and accommodating.
Had a great sale
Loveeee the products and service. The thicker lotions work wonders and the candles smell amazing but i suggest buying during the huge candle sale when they r hf off once a yr which is bigger than the black friday sale. Clean buidling and can get overcrowded but worth it
Love this place...great products and the employees are so friendly.
I love this, but I didnt shop here yesterday. I was at Office Depot taking care of business.
They have new fragrances I can deal with.
I get all my smell goods from bath and body.
Great sales. Great service
The ppl that work there are all ways helpful.
Bought some nice candles will be back
Love their products. They are really taking COVID seriously and are watching out for their customers.
Very nice and clean store! Kelsey was very helpful.
Clean and organized. Great store for browsing.
Love this location!! So nice to not have to go to the mall to visit one of my favorite stores ❤️!!
Whats not to love. Great smells!
Great smells in effect!
Lauren rocks she was so nice and super attentive
Wonderful experience and very helpful people
Love the new blueberry sent! Amazing!
Awesome place people dont realize there is store here . Get place to shop
Great June sales, store always clean, and the workers are very helpful.
I love this place when they have sales and/or when I have coupons!!!
Great deals! Love the smells!
Love all their products
Great employees that work there👍
Love their products
Always find great deals.
Service products excellent.
Love it!!
Sign up for coupons, great deals!
In and out shopping, my go to for bath stuff
They are so wonderful there!
Incredibly helpful and friendly staff
6 dollars candle
The discounts were amazing
Always love 💘 Bath & Body!!!
Customer service is great here....
Small store but good customer service and we did not have to deal with mall traffic or rude people
Love their lotions
We had a very rude cashier she ruined the experience for us.
The ladies in the store are amazing
Excellent service.
Love the new scents
Had a good sale
Customer service is fantastic!
Love the soap and sales
Always friendly staff
Outstanding service and products
Love the customer service
Nothing to say I LOVE this stuff!!!!
Love everything in here
Good deals
Great deals
Awesome love this place!!!
Too pricey, buy online instead.
Not a good variety of price or color
Great service