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ProCare Collision
2888 Memorial Blvd, Kerrville, TX 78028, United States
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ProCare Collision
Comments
Li
Review №1

I havent had time for them to do anything on my car but the staff was very friendly and helpful..

Er
Review №2

Pro care collision is the best place to take your car, they are so professional. They really do care about each clients they have. The front desk ladies are so sweet. I was just blown away with the results of my car when I got it back. I highly recommend them!!

Ro
Review №3

Excellent service! Troy Wood is the best! We have used ProCare a few times and have always been pleased.

De
Review №4

After an accident involving my wife, my insurance agent (USAA) provided us a list of preferred repair facilities. We chose ProCare Collision in Kerrville TX. The excellent treatment began as soon as the wrecker dropped off our car and continued throughout the repair. ProCare Collision kept us up to date every day with messages. The estimated time for the repair was less than originally projected. When I picked up our car I was amazed at the quality of the work. I closely inspected the repair as well as the paint job and could not tell where it had been wrecked. I would recommend ProCare Collision in Kerrville, TX very highly. If we ever have the need for any kind of work on our autos, I would not hesitate to contact them first. In this day where shoddy work and poor customer service is an exception, this company sets the bar for quality, both in service as well as customer service.

ME
Review №5

Great service and the work done to my truck was excellent.

Br
Review №6

My vehicle was actually deemed a total loss by my insurance company but the service I received at Procare was amazing!! The lady I kept in touch with, I cant remember her name unfortunately, was always genuine, professional and helpful. Thanks Procare!!

N
Review №7

I tapped a pole and my bumper popped out just a little bit. Took it in to get fixed, told them not to worry about the paint damage, the bumper was my main concern.These guys charged me less than the estimate they gave me and buffed out the huge scuff mark at no extra charge. 10/10 would recommend

Ad
Review №8

Lorrie was very personable and friendly.I Went here because of my insurance but would go back for any reason.

Ro
Review №9

Very good work and customer service!

Ar
Review №10

Everyone was so nice and wonderful and my vehicle was cleaned and ready ahead of time.Outstanding customer service!

Bi
Review №11

My car’s wiring was damaged by rodents. The wiring was expertly replaced, and everything works great!

Ad
Review №12

Orded a part for our car . Called us in a FEW DAYS & installed it in a short time.😃👏👏

D
Review №13

Highly recommend ProCare Collision. Great customer service and SMS updates on every step during repairs.They did an excellent job and didnt in a reasonable time.

Ma
Review №14

Excellent workmanship and courteous, helpful staff, work completed ahead of schedule.

Ro
Review №15

I didnt use their services as they dont like working on vehicles older than 10 years old. I have 2002 F- 150. I saw clean repair bays.

Si
Review №16

Great work. Repairs took a bit but thats to be expected. It all came out perfect. Hopefully dont have to but if I ever need body repairs Ill be going here. Edit: I actually had to come back for more body work and again everything is perfect. Brand new everything and all was settled in a quick and professional fashion. Cannot recommend this place highly enough.

Pa
Review №17

My car looks brand new! The staff is great, Lorrie helped with every detail of the insurance claim. While I hope I never need them again, I would certainly take any of our vehicles to them.

Ad
Review №18

Very helpful with my estimate

Ja
Review №19

These guys are awesome in every aspect. Quality work and quality service. Would recommend to anyone and everyone. By far, way better than the competition.

Di
Review №20

These people are very nice. Took my car there to get my bumper fixed, after an accident. Very glad this is where I went. The work is great and so are the people that work here. Thanks

Je
Review №21

Excellent service

Di
Review №22

Everyone I met was very kind and professional. Their prices were fair and their work was of high quality. I recommend them to anyone who needs body or paint work.

Jo
Review №23

Good people very friendly. Used them many times and have never had any problems. Would highly recommend them.

Je
Review №24

Great people great quality of work.

Wi
Review №25

Very friendly and the work was done well. Took a bit longer than previously expected, but in the end the wait was well worth it. Would recommend.

Me
Review №26

My husband had some damage to his Chevy Silverado after hitting a deer. The team at Alamo Body & Paint were very responsive, helpful, and courteous. The first interaction was a phone call from Mikia asking if we were ok and did we need immediate assistance. She made us feel at ease from the beginning. Lori was very helpful and kept us updated on the progress every step of the way. Thank you to everyone who helped my husband get “Tex” back in great shape!

Si
Review №27

No. Complaints

Jo
Review №28

Competent, friendly and helpful.

Th
Review №29

They did a great job repairing body damage to my truck and did it quickly. Friendly, professional staff made the process easy. Also, not only have they been in business for over 30 years, they were the closest body shop (from my home near Lake Medina) recommended by USAA but were not the closest to my home. That says something when USAA sens you 30 minutes further away from home to get your vehicle repaired.

Je
Review №30

Top quality work, made my Prius look new again. Top quality people,.

Ch
Review №31

Price for my bumper was very good and everyone up front was so nice. Cleaned inside of my car. Very helpful.

Bo
Review №32

Great job, thank U, God Bless.

Sc
Review №33

They have fix 2 of my cars that were in an accident and they have done a great job !

Mo
Review №34

Great business. Would recommend them to someone needing vehicle body work.

Da
Review №35

3000 dollars damage and only a truck door needed to be replaced. 2 weeks later and they can’t give us a straight answer or get our vehicle to us. The worst customer service I ever experienced. Pathetic. Don’t go here

St
Review №36

Great customer service. Mikia is amazing

Sa
Review №37

They do amazing work, they’ve now worked on my car and my moms car after doing almost $7000 worth of damage! Phenomenal business.

Ri
Review №38

Very good (five stares)

La
Review №39

Great place with friendly people!

Re
Review №40

Excellent and expedient work!

Re
Review №41

Very professional all the way around!

Ka
Review №42

Sorry will never use them again

ro
Review №43

Good

Je
Review №44

Fixed me car

Pa
Review №45

Bad service

St
Review №46

Awwwwww wasse

Be
Review №47

The attention was very nice. With kindness & respect. The best they have is 1 Spanish-speaking employee. Boricua, Puerto Rico and Spanish nationalities (the mother country). That he treated me with great sincerity & professionalism. I applaud that. 👏👏 Every time my husband called, they gave him the information he needed. And my car was like new. God bless you!!! Many thanks.I returned to this body shop because 9 months ago they fixed my car. They had a staff that spoke Spanish, this Mr. was a blessing for us for his treatment of the public. But, when he returned, he is no longer working in this body shop. The lady who attended me this time, had such an unpleasant attitude. Nothing, nothing courtesy. He explained the cause of my return. He checked my papers, the car & told me very disparagingly that he will sit me down that they were going to check the car. A while passed, she went & checked my car; He came back saying: the papers are in the car seat, he gave me my keys & now. Nothing more explanation. Of 3 things I showed you, they fixed 2 why it was to pay them & the third; I think they didnt even look at her, because as I took it, thats how I returned it to my house. A total disappointment in this body shop. That they will know that I will not return & I DO NOT recommend them.

an
Review №48

Very good work and on time.

Information
5 Photos
48 Comments
4.2 Rating
  • Address:2888 Memorial Blvd, Kerrville, TX 78028, United States
  • Site:http://procarecollision.com/
  • Phone:+1 830-896-7155
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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