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Walmart Auto Care Centers
1400 Lowes Blvd, Killeen, TX 76542, United States
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Walmart Auto Care Centers
Comments
Do
Review №1

Oil change was better than average here. They got my oil from shelf. No wait time for me. Very professional people working here. Good prices, clean working area. I will be back. Thanks.

Th
Review №2

I waited 2 hours to get first put on my truck, I threw a fit and they tried to overcharge me twice for the rim mounting and when I requested a manager,they said there wasnt a manager available in the entirety of WM.. I wouldnt change bicycle tires here. Also WM doesnt accept cash at their quick checkout and only has 1/2 tellers available and long lines if you want to pay in cash. VERY UNAMERICAN! We like our U.S. currency its what makes America, American! The credit system is COMMUNIST!

Wi
Review №3

The auto tire center closes at 7:00 they stop doing cars at 6:00 but I got there at 5:50 and was just trying to get a plug in my tire and they told me they were done for the day.. clearly were being lazy and just didnt want to work.. I would have accepted that more than were not taking any more cars but you can get an oil change if you need.. what type of stuff is that

Rr
Review №4

You ever learn the hard way? Well note to self. Always check to see if they put your wheel lock key back. .I have someone elses lock key. Good thing I check before going out of town. As far as that, the job was done right.

Na
Review №5

Technical took a look at my tire, informed me they were unable to repair the tire but would check to make sure they had my tire in stock. Completed the work in a timely manner was very satisfied.

Ch
Review №6

Quick oil change. Long wait if thou dont get there early.

Th
Review №7

Reasonable prices and, great service!👍🏾👍🏾

Br
Review №8

Excellent help and service did a good job checking everything

Ma
Review №9

I went late on a Sunday afternoon to have my tire plugged. The tech was fast and friendly. Its been two weeks since they removed bolt from my tire and no issues! Thank you!

Ha
Review №10

I almost died. Old battery. Replaced for a beautiful price..However, Terminals are uber warped. I am a single mother and live with stresses beyond eternity. Even though WalMart (due to liability rules) couldnt FIX the problem, TLE gave comfortinf and sound advice to get my truck back on the road THANK YOU WAL MART AUTO CARE ...and GLEN (the boss man) for bringing my smile (and running truck) back to LIFE!!!!!!

ge
Review №11

My trip to Walmart was absolutely awful it took them 3 1/2 hours to do an oil change and change out the air filter!!! The lady also said they was gonna vacuum the floorboards, but they didnt so I would love too know what the hell they was doing for 3 1/2 hours because they was not super busy so can I get a explanation plz?? Ruined my Saturday for sure. I will never take a vehicle to that store ever again!!!P.S. I only gave a star cause I had to to post a review.

Ja
Review №12

They left some part on my car after oil change. Oil light is still on........

Ra
Review №13

4 hours for 2 tires. Not bad

El
Review №14

Fast friendly SERVICE

Sh
Review №15

Great service with helpful workers.

Ez
Review №16

Nah fam don’t go there spend the extra $10 wherever u can. I been here for 2 hours ( oil change) and still waiting.

Aa
Review №17

Tire shop ia packed 2h wait

tw
Review №18

I,LL never bring my vehicle to this place, came for a oil change, after a hour of waiting I was told they didnt have my filter on hand. Thanks God my wife was in the area and took me the Oreilly to get a new filter. 90 minutes later I was told my vehicle was ready so went and pay for the service. When I go to my vehicle and check the oil it does not look or smell good, Oil is dark and smell just like used oil.When I asked the manager he told me they do not drain from the bottom, they suction from the top (Not good). I believe they are recycling the oil because the viscosity and color of the oil was not even close to new and expensive full synthetic oil

S
Review №19

Not my favorite Walmart mostly due to location and constant police presence. But I will tell you they have a better selection and fresher foods than the local walmarts.

An
Review №20

Waited an hour for headlight restoration then find out the guy who was doing it stopped halfway into the job and disappeared into the store. They couldnt find him and ended up telling me they wouldnt be able to finish before closing. Another time I went again I waited an excessive amount of time of almost an hour for an oil change only to be told they couldnt do it because the filter was on too tight. Took it to a jiffy lube and they did it with no problems. Walmart is just too big to care.

St
Review №21

No manager on duty, no manager pic on wall. Employees don’t know how to time manage! Waited 2 hours. All I needed was a new tire I bought there to be put on a rim! Crazy such a simple thing took so long. There should better communication to the customer!

Ke
Review №22

1 star for the price and 1 for nice employees.3 hour wait for tires smh.. No Gawd! A customer was so upset he was cussing and screaming about waiting 3 hours👀 however the employees were cordial but not knowledgeable: they didnt mention the lifetime balance for the tires or give the option of new valve stems for the tires like they did at The bunny trail location, where there was only 45 minute wait. 😒

Vi
Review №23

Customer service is great

Do
Review №24

Ive always gone to wal mart for my oil changes. Its been a good experience. Though today I had to wait for a manager to come sign in the computer before my car was released. That took awhile

Li
Review №25

Was up and out early looking for an oil change which to my surprise, the place I wanted to go to was closed til later. Went to Pep Boys formerly Just Brakes (which I will leave them a trifling review because they are trifling), long story short, seen online that Walmart auto center was open and they do oil changes, so I went there. Pulled up and someone immediately got to me to ask what i needed done and bout 25 mins later I was on my way home.

Da
Review №26

I was in a snit and needed a new tire after normal business hours and had no other option at the time. Despite so many negative reviews I actually had a good experience. Although it took longer than expected, the employees I interacted with were very nice, which made up for the wait time. Not so bad.

ta
Review №27

Been here waiting for more than a hour and it wasn’t busy at all had one car in front of me. I have never waited this long when it wasn’t busy at all for a basic oil change. 85 minutes later they are done but now no one is working the register at waiting even longer. smh the manager was just sitting in the back room.

Le
Review №28

Cheap tires and Good customer service

Ro
Review №29

Great service and very polite. Job well done.

Jo
Review №30

Last time I waited 30mins to get seen to get my info. They take to long and don’t have good people skills to deal with a big amount of people. Slow and rude...

Li
Review №31

Staff is not helpful and frankly they dont want to be there. Mistakes were made by them. I will not be taking the cars back here for oil changes. They did not fasten the plastic back to bottom of car and it ripped off as soon as I got on the highway. Plastic bits got into the wheels...total mess and very dangerous.

Ge
Review №32

I waited for a oil change for about a hour.... don’t think they know what they’re doing. Would not go back

La
Review №33

Very nice just hate going always to crowded to many white folks in tha way

Ki
Review №34

The line was long, but the service is quick and very inexpensive compared to other auto shops

Cl
Review №35

Handled my issue quickly and professionally.

Mi
Review №36

Done!!!......the actual auto workers have always been courteous and friendly. But trying to get through that lethargic female to check in.....forget it!! First couple times I thought it was fluke, a bad day.....no its her. She could care less, inefficient, not friendly and certainly is a bad ‘front man’ for a business. Sorry guys, never an issue with you or your work but as long as that female is there my vehicles go somewhere else!!!

An
Review №37

Awsome service friendly people got me in and out quickly.

Re
Review №38

Great experience. When i get work done on my vehicle i dont expect them to be done super fast especially when its busy.. some people dont know anything about vehicles.

Ti
Review №39

They messed up my oil change last time. Was sent back from a different Walmart location so they can fix it, recieved zero empathy not even an apology. The guy pretty much just said well do the oil here. Well sir the last time you did yall torqued my oil cap so badly that I was sent away from a different walmart location but thx for the lackluster customer service and the thievery because it turns out none of my filters were replaced. So if you like ppl stealing from u this is the best location for u for sure.

an
Review №40

Never again!!! All I needed was an oil change and a tire rotation. I got there 2:30pm and I didnt leave until 4:33pm!!! Just the tire rotation took 45 minutes!!!! Its one thing if they were trying to do a thorough job, but that wasnt the case. They kept stopping andchatting like they had all the time in the world!!! And when they werent stopping, they were just taking their sweet time with absolutely no sense of urgency whatsoever. I could have taken it to the KWIK Lube and have been done in less than an hour. Especially being my truck was the only one in that lane! Nobody was in front of me! I missed my class at TAMUCT bc of this garbage. You will NEVER see me here ever again.

Li
Review №41

Fast and friendly

Ke
Review №42

Went in to see if they could patch my tire from a nail in the middle of my tire and they tell me they cannot do it because of the angle it went in...i bring it to ford the next day and they fix it no problem. Second time i have had trouble with this location never again they are LAZY

mr
Review №43

Got an oil change and have vehicle problems every since that started 40 minutes after i drove off. 2days before Christmas.

bl
Review №44

So i came to get 2 tires they told me they had 4. I drop my car off and go walk around came back to check on it 3 times and it wasnt ready. An hour and a half later i came back again they told me one of the mechanics wanted to talk to me. So i go out there and he tells me they only have 1 tires and that the next tire they had was 20 more. So this whole time my car has just been parked outside untouched. They obviously have my number and an intercom to get ahold of me and nothing even me checking on it didnt help. Then i asked the guy at the desk why they didnt try contacting me and he just shrugs and says idk.

De
Review №45

Friendly service, longer wait than expected

My
Review №46

Always my first choice for oil and tires. They know I’m a regular so they always make sure I’m set!

Ja
Review №47

Very busy place. Had to go to another location.

br
Review №48

They ripped my front mud fender off while changing oil and tires rotation

Ja
Review №49

Fast tire service

Ha
Review №50

It took so long. I was their for over 2 hours

Al
Review №51

Slow and never have what we need

Ja
Review №52

Kind of slow

Ea
Review №53

Ok

Re
Review №54

Expensive for use tire..

Ro
Review №55

Nice

Sh
Review №56

Horrible wait times even when there is only 1 car ahead of you.

Information
6 Photos
56 Comments
3.3 Rating
  • Address:1400 Lowes Blvd, Killeen, TX 76542, United States
  • Site:https://walmart.com/store/407-killeen-tx
  • Phone:+1 254-634-2846
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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