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Toyota of Killeen
4001 E Central Texas Expy, Killeen, TX 76543, United States
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Toyota of Killeen
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Ji
Review №1

Great people, they gave us space to look around without bothering us. They were fast on giving us prices and letting us take a test drive.

Vi
Review №2

Gf came in for an oil change a few weeks ago and I noticed the other day while driving behind her that this piece was dragging. This piece is temp removed by the tech to get to the oil drain bolt. I come to Toyota with her to explain because she doesnt know anything about cars. The guys here are refusing to replace this piece because they claim she hit something. First the manager James O. said this piece doesnt even need to be removed to reach the drain plug. I show him this picture, he gets under the car and says your right. Rather than just accept responsibility for the tech not tightening the screws enough, they blame her for hitting something.

Do
Review №3

We bought our first Toyota yesterday from Toyota of Killeen. Our experience from the first to the last minute was fabulous. We were in the door and out again in a little over an hour. The price was right and so is the payment. “G” Rodriguez is an amazing salesman and we will be seeing him again soon to order our next vehicle! 5 stars isn’t enough-stellar experience♥️

Kh
Review №4

Let me share my experience here. If there is a way to give a negative 5-star rating, I would have done so. Today, I went to Toyota to get my oil changed. They told me that there was a part that got broken and there is no way for my car to hold the oil if they change it. Therefore, they told me that they had to fix it temporarily for an additional $50. They never took responsibility of what they did and they stated that it was a car issue. They mentioned that they could do a replacement for $700.I did not have the time and energy to deal with the headache and I just paid the additional $50 and I will check it with another mechanic. However, I very strongly feel that they damaged the part and now they are asking for money to fix it. They never took any responsibility and I personally don’t trust them at all. I see very negative comments that are similar to mine. As for myself, I would avoid them at all costs and in my opinion, while they are trying to make money that way, they are hurting their reputation.I hate to place such a negative review, but I have to convey my honest feelings about this place

FR
Review №5

Thank you Jay for helping us with our recent purchase regarding the 2021 4Runner. You made our leasing agreement purchase simple and enjoyable. You’re a great asset to Toyota of Killeen. I also want to thank Fabian in Finance that made our lease possible. Thanks again for all your time, help and attention.

Je
Review №6

I came in for my first oil change for my new Tacoma and quickly realized why they are dubbed “Stealerships”. They tried to charge me $40 to patch a nail in my tire. This price is outrageous! I called Discount Tire, which is a dedicated tire shop and asked how much they would charge, the associate told, FREE! I told the service tech about it, and rather then acknowledge the price gouging, he tried to justify the insane price. This is how they prey on customers who don’t know better and loose customers and businesses. Unreal.

Ri
Review №7

Our sales-rep, Chanz, was very knowledgeable about the vehicles we were interested in and what was on the lot at the time. He was very pleasant and easy to work with. The whole test driving and buying experience was easy and painless.

Ro
Review №8

Even though it was a different buying experience, with not being able to sit in different models, our salesman was very knowledgeable and forthcoming. While waiting for my truck to be delivered he was quick to answer text and calls!! Thanks Chanz! While waiting for truck I watched YouTube videos to get more knowledge on the truck. So when Chanze went over the truck with us I was already somewhat familiar. Getting the paperwork finalized was also a smooth in and out. Awesome experience. Thanks Toyota of Killeen!!🇺🇸

Jo
Review №9

Toyota of Killeen always provides the best experience when purchasing a new or used vehicle. I have bought two vehicles and sold another at Toyota of Killeen, and each transaction was fast, courteous, and painless. They are the only dealership I have left feeling completely satisfied, each and every time. A huge thank you to Leo and the rest of the staff who assisted me with my latest purchase!

ta
Review №10

I just bought a new 2021 Toyota Corolla (first car ever purchased at a dealership) and I must say this is an experience of a lifetime!!! It was awesome to have had the blessing of working with their employees especially Jorge!!! Guy was straight forward no hidden agenda and made sure without a doubt I was comfortable and informed the entire process of the purchase. I got a really great deal as a first time buyer! If the time comes again I’ll definitely be back to their dealership for any future endeavors of car buying!

Lo
Review №11

Thank you so much to Mr. Newton Rose and all the staff for working with my daughter and I to get her a dependable vehicle. She is so happy to be driving off to college this week. This is her first major purchase as an adult. Thank you again.

Ch
Review №12

We ordered our dream Tacoma from Toyota of Killeen! The wait was long (on account of manufacturing timeline) but well worth it! Jay did a great job keeping us informed and Chanz gave us a remarkable introduction to the truck’s features! They were very helpful throughout the entire process!

Al
Review №13

My salesperson Mr. Newton Rose was a fantastic/ outstanding salesperson!!! He took his time to show us different vehicles that we had said that we were looking for. He even took his time to see if we had any questions. I would highly recommend any and everybody to get referred to him and if I know somebody that needs a vehicle from Toyota that Im going to refer them to him Mr Newton Rose thank you for all that you have done for us and help us with our choice of vehicle it was a great pleasure purchasing our vehicle from your company and you being my salesperson. Thank you so much 💗💓💓

Ka
Review №14

This was our first time buying a car as a family & Joshua made the whole process simple & easy & he was very knowledgeable! He was so helpful & worked hard to get us the best deal on our 2021 RAV4 Hybrid! He learned our needs to help us get the vehicle we needed for our growing family & talked to us on a personal level aside from the sale. I definitely recommend Toyota of Killeen, but especially recommend working with Joshua!

Fe
Review №15

Great dealership. I have purchased my last 3 vehicles with them. Recently purchased a Toyota Sienna with them and they went above a beyond finding the exact model and color we wanted. They did not have the one we wanted on their lot but were able to find one and brought to their location within 2 days. I recommend Gerardo Rodriguez as a go to person when trying to find what you need. He kept me up to date with all the details, when searching for the vehicle we wanted.

Ry
Review №16

If I could give ten stars I would. I bought a 2021 Camry Hybrid from Josh. Very knowledgeable and very courteous. The entire experience was fantastic. From the sales guy to finance and to the service department. These guys are awesome. I will definitely be back in the future for more purchases.

Jo
Review №17

Fast and courteous sales staff. Fair trade offer. Arrived just before closing and drove away with a new car very quickly.

Cy
Review №18

I have purchased my last 4 cars from Toyota of Killeen. Ive always been happy with the value they give for my trade as well as the price for the new car. After the sale the service is just a superb. All of my service is done at the dealership. I highly recommend Toyota of Killeen...its like having a car concierge!

As
Review №19

You cannot ask for better care, customer service, or attention to detail than what you will receive at Toyota of Killeen! Newton Rose was patient, and beyond knowledgeable every step of the way, on every aspect of the vehicle. Thank you so much! Highly recommend!

Pr
Review №20

This was an easy todo purchase. I contacted the online person in sales who got my info the the online manager Jorge took my must haves and located my truck it was not even to the dealership but he found what I wanted. I gave him my deposit and the next day he had it. He sent pictures too. The finance person was so kind and genuine I felt wonderful and confident trusting he would get a finance approval. I am a single woman and only had my dad and a couple of male friends who walked me through a vehicle sale. I was sign sealed delivered in less then 24 hours. I am so happy with the whole event. I was calm and it was easy getting my truck!!! I love it as it is just what I wanted.Thank you so much for helping me with this purchase Jorge (online manager). It was a great experience.

Fa
Review №21

Newton Rose made the car buying process super easy. Told him what features I wanted and he told me what vehicle had it all. Highly recommend Newton for any of your car needs.

Ta
Review №22

I visited a few weeks ago for a routine maintenance. They had an awesome program on Womens Wednesday program between 11:30-2PM. I could get a free boxed lunch and a free 15 minute manicure while I waited for my car to be serviced! How cool is that?! The lady running the program was super nice and helpful! 5 stars for that.I need to drop a star for the service agent working with me though.The service agent was a bit condescending about some questions I had about a fix I needed for the car. I didnt even get the quote for the fix.I hope to go back and work with someone different.

Sy
Review №23

Very nice workers there, and the process at the front door is streamlined. The receptionist is friendly and has a sense of humor. She was happy to show where the restroom was, and it was spacious and clean. The salesman who sold the van to my parents gave them a good deal and was very quick in training all of us how to operate it. About three gentlemen came at the same time to tend to my refreshment need. Logan escorted me to the cafe where water bottles were equally spaced apart for COVID-19 compliance. Everyone there had masks and shields on their desks. Also, Logan did the most perfect, quick and efficient post sales troubleshoot on the Bluetooth. He is very smart, humble and well spoken. I was out of there within 5 minutes of him helping me. I look forward to coming back. We trust Toyota. Thank you for your kindness!

Hu
Review №24

Today I went in for my first maintenance “appointment” that was scheduled for 2:00 pm. I arrived at about 1:45 pm and when I checked in I was told by a maintenance employee that the wait would be an hour and a half but she would most likely get it done sooner as all that needed to be done was a tire rotation. After the hour and a half went by, I saw the same employee who had helped me check in and so I asked how much longer it would be- she said that she needed to check out a customer and would let me know after. She didn’t come back so I went up there a second time to ask (after an hour and 50ish minutes) and so she went to go check the line of check in papers- my check in sheet wasn’t there and she began arguing with another worker on where it was. The other worker walked off and she did not tell me anything- I then asked if they had lost my check in sheet and stated that it was well over the hour and a half. She then got an attitude and said that the other worker was checking on it, that I needed to wait and that was their typical wait time. The other worker came back and stated that they would begin working on my vehicle, that the check in sheet was placed on his desk and some how was lost and then apologized. I wouldn’t be leaving this review today if the original employee who checked me in did not give an attitude and was up front and honest about the wait time. If I would not have went up there to check on it, how long would I have been up there waiting until they realized that they had lost my check in sheet? I finally got to leave after waiting two hours. I also wasn’t expecting this because when I purchased the vehicle I had such a wonderful experience- so this was a big let down.

My
Review №25

Bought my last 4 Toyotas here very happy with the service. Very clean place. They sanitize all the chairs and high touch areas. Please come and see this place.The service department is great 👍. Thanks Rosa. Super easy to get appointment and your vehicle le service.

Ab
Review №26

Mr. Newton Rose is a man of integrity and his character is impeccable. His genuine character is the reason I was able to acquire a vehicle during a pandemic where inventory is at an all time low. I am so grateful we crossed path during my quest for a vehicle. However, after months of searching which lead to dead ends, I had totally given up on purchasing a vehicle from being disappointed over and over; it was then I received a text from Mr. Newton asking had I found a vehicle, I didn’t want to get my hopes up and I didn’t even want to put energy in the process, but he encouraged me to come and look at the vehicle and I am very happy I followed through and entertained his offer to look at the vehicle. I received so much more than what the market is currently offering. His customer service and demeanor is unparalleled and I’ve been to an enormous amount of dealerships during this process and he is by far exceptional. I will unequivocally recommend Mr. Newton every chance I get for vehicle purchase to every and anyone in search of a vehicle.Thank you Newton Rose and my daughter thanks you!Shellyann

Ba
Review №27

I recomend this dealership to anyone who is looking to buy with a smooth transaction, great customer service, and amazing prices. Andy and Leo helped me get what i wanted and when I needed it. If you are thinking of buuing you definitely want to go through these guys words cant explain the service and hard work these guus do to get you into the vehicle you want. Thanks guys your fan Amber

jo
Review №28

I just bought a 2021 Camry and I couldn’t be happier. Newton was patient as I had been yanked around by different dealerships. He found us a car and absolutely love it! They gave us upfront pricing with no games. Can’t tell you how easy and efficient my car buying experience was. I will send people I know to this dealership and will continue to buy from them.

Ro
Review №29

Great place to get a new car! We have a new Rav 4 and Love it! We will be shopping there again!!

Ch
Review №30

I was able to book a service appointment the day prior with their online scheduler. This was the last good thing to happen here.I arrived to my 11:15 appointment 10 minutes early. In all the time it took for us to shut off the car, grab our stuff, remove a stroller from the back, place our baby in the stroller, and then walk inside we were never met by any of the service advisors. Once inside I was able to hand my keys over to one of the gentlemen behind the desk and confirmed the requested 30k mile service on our Rav4. The waiting are was cleaned regularly as customers came and left. After after 30 we noticed our car back in the service alley looking like we were ready to go. After waiting 10 minutes I approached the service advisor I left my keys with. I was informed he wasnt our advisor and that someone else was finishing our paperwork. After waiting an additional 20 minutes I got up to find out who our actual advisor was and they had still not finished our paperwork. Not until a complaint did it even look like they began to work on our getting out of the dealership. What should have been a short oil change & tire rotation took more than twice as long due to service advisor that would rather hang out and flirt with each other than do the job they are paid for.Despite the easiness of getting an appointment I will not return to Toyota of Killeen for future service. I have worked for two separate Toyota dealerships in the past and know from experience this was unnaceptable.

Vi
Review №31

Mr.rose helped us above and beyond to find us a car with the best price .if you want to buy a car, he is the one to see .awesome person

Be
Review №32

I had a generally good experience. I was able to place a deposit and get the car I wanted. There was some miscommunication with some details but the car salesman cleared it up and was excellent at communicating updates on the car arrival.

Ke
Review №33

Tried to buy a vehicle locally in Cedar Park and could not get any help. Toyota of Killeen was more than happy to work with me. They even delivered my new vehicle to my house.

Ka
Review №34

Andy Robertson. Was very helpful and accommodating when helping me purchase my first car. Definitely recommend going to him to purchase your vehicles. Had an amazing experience. He knew what he was talking about when showing me cars and explaining the technology in these newer cars.

Sa
Review №35

I recently purchased my new Toyota through Toyota Killeen. I worked directly with Newton Rose and Robert Gill. Both individuals were extremely professional and knowledgeable and made the car buying process effortless. I am extremely happy with my purchase!!!

Ta
Review №36

Had a wonderful experience with this dealership! We started our journey at Mac Haik in Temple and ended up here at the Toyota dealership in Killeen. Mac Haik ran my credit so many times that it made my credit score drop a bit and they still couldn’t get me into the vehicle I wanted. I had a very strong credit score so I should’ve been able to get into any vehicle I wanted. I feel like I was valued at the Toyota dealership and made a top priority. We got the truck of our dreams and a great trade in price for our vehicles. There is no runaround and no hassle. I would definitely recommend this place!

De
Review №37

This by far is the Best Toyota Team that I’ve ever experienced. Christian men, kind courteous, and looking out for their clients. THANK YOU TOYOTA of KILLEEN 👍

St
Review №38

We worked with Newton and he was wonderful. Extremely knowledgeable on the vehicles and extremely helpful through the entire buying process/experience!!

Be
Review №39

In searching for a used car, I found Toyota of Killeen to be very helpful, caring and patient . As an Senior driver, I had many many questions. The salesman Joshua was friendly and very knowledgeable. The entire process was handled smoothly, professionally and with no pressure what so ever. All staff from the manager to sales to finance are incredible. I have already recommended this dealership to my friends and will continue to do so.

Ly
Review №40

Great service . Jorge was really nice & got back to me timely with any inquiries I had .

M
Review №41

I had a wonderful experience with Matt. He helped me get the car I wanted and even got a few flaws fixed that were on the car. Its a shame they have to cover up tattoos, though.

Ma
Review №42

My family has pretty much always used Toyota of Killeen, so I already knew they’d be great. However, they exceeded all my expectations! I was ready to be back in a 4Runner and was looking at the 2021 Trail Edition Toyota had released... unfortunately, Toyota of Killeen didn’t have one in stock. After talking with Jorge, they went above and beyond to have one shipped there for me to buy! And then they waited patiently for me to get home for Thanksgiving to complete my purchase :) Jorge was so kind and helpful through the process and I could not be more grateful! Also have to give a shout out to Corey who helped me to understand the financing portion! Definitely very patient with me. By far the best car buying experience I’ve ever had! Love my 4Runner!! (Also, absolutely LOVED the celebration at the end! What a fun touch that really made me feel special!)

Le
Review №43

These folks did a tremendous job delivering the Tacoma TSS we wanted in a timely manner as a lease vehicle. Toyota of Killeens lease is an incredible option to buying if it is for personal use and the mileage is going to be low. Going through the lease process for the first time was a rather smooth and simple experience compared to all my prior vehicle purchases.Eli and Josh are the sales people with whom I dealt and they showed a great deal of care and attention to what we wanted. Billy and Rocky in finance got the vehicle we wanted and worked diligently with Toyota to get us approved. Going through the paperwork with Rocky on a lease took a lot less time and was not as mentally taxing as my previous purchases from other dealerships.I highly recommend buying or leasing from Toyota of Killeen.

Aa
Review №44

Great experience. Walked out with a great truck, even got the best deal thanks to Jorge! Got exactly what I wanted and the process was pretty quick and easy.

Je
Review №45

I bought my first Toyota here at Toyota of Killeen. Leo Johnson was our sales representative and we would give him 100 stars out of 10! He was so helpful not pushy. He listened to what we were looking for and what we wanted in our new car and helped us find exactly that. We really enjoyed our car buying experience at Toyota of Killeen with Mr. Leo Johnson.

Ev
Review №46

I would have to say this was the easiest and fastest car buying experience ever in my 20 something years of buying and trading in cars. Chanz was awesome. He made this a great experience for my 18 year old son as he was purchasing his first car all by himself...Thank you Toyota of Killeen.

An
Review №47

First time purchasing with Toyota. I enjoyed the interaction I had with everyone in the dealership. I highly recommend Joel B. if you are looking for a salesman who listens to you, is knowledgeable, and is not pushy. Joel and the financial manager at the end of the process made my purchase experience a breeze. (Total time spent on Monday 3-4 hours) I did spend time test driving.

Jo
Review №48

Toyota of Killeen did a great job with helping me with picking the best car for me and was amazing to work with.

Br
Review №49

I had a great experience with Toyota of Killeen. My sales man Mr Newton Rose was very helpful and he’s not afraid to fight for the best deal for you!

Wi
Review №50

Christy Hernandez did an outstanding job in helping me selecting and order the exact truck I wanted. My experience at Toyota of Killeen was excellelent. From the service manager assisting with the dealer installed lift kit I ordered to the finance specialist who had all my paperwork in order I was impressed with the professionalism of everyone I met. I will absolutely be doing business with Christy and the ToK Team again!

Li
Review №51

Just bought our second vehicle from Toyota of Killeen. They have great customer service and definitely have competitive prices for whatever you’re looking for. Best dealership in town.

Ka
Review №52

The person that help us was very nice and informative. He knows everything that needs to know about the car we chose. He made sure our needs were taken care of. His name is Andy Robertson. Definitely recommend this person if y’all wanting to buy a car.

Je
Review №53

Let me start this review by saying, if you want or need a toyota go to toyota of Killeen and look for Jermaine Thomas. He is hands down the best over there and he was really kind and honest, very professional too. He got me the car that I wanted, exact trim and exact color. I would recommend Jay 11/10. Just want to mention the experience that I had with 2 people there, we were suppose to get the car out because I really needed for work then these 2 people did not allow us and we have to wait until the next day. Jay unfortunatley has a delivery that day so we our obliged to talk with these 2. Eric and Josh, if youre able to talk to them, goodluck. I dont want to say bad things just because Jay really did a pretty great job, and I have to say that it is enough to get me over what the 2 people said to me and my wife. Overall, I recommend toyota of Killeen just because of Jay alone. Thank you!

Ju
Review №54

The only dealership Ive ended up purchasing vehicles from. I love Toyota vehicles and now i love Toyota dealerships because of Toyota of Killeen. Chanz and Jay have been the best sales persons that i have had the pleasure of buying cars from. I purchased my Supra from here and now waiting for my wifes Camry XSE. Me and my wife greatly appreciate the exceptional service, patience and transparency that we have received when discussing and choosing our vehicles. If your looking for great vehicles and great service then look no further because Toyota of Killeen has you covered.

sh
Review №55

Working with Sylvester Brooks was a pleasure. He thoroughly explained everything and made the process of buying a vehicle stress free. I am very satisfied with Toyota of Killeen.

fo
Review №56

Great buying experience. It took only a couple of hours from drive up to drive out in our in our new (does everything for you) 2021 RAV4 Blizzard White Limited Toyota. We have bought several Toyota’s from Toyota of Killeen and look forward to purchasing a 2022/23 Tundra Hybrid. The people are nice, the vehicles are top quality, and the service is great. I hate buying vehicles and the folks at Toyota of Killeen make it as pleasant as possible. I always feel like I have gotten a fair deal and a great vehicle!

Pi
Review №57

A big Thank You again to Jorge Pedroza for making our car purchase such a painless experience. He was courteous, knowledgeable and professional and we did appreciate his assistance very much.

Je
Review №58

Newton Rose was an amazing salesman. He listened to what we wanted and needed for our family!!! Jennifer C. recommended us to him, she works there also. Overall experience was great!!! Thanks yall!!

A.
Review №59

The entire experience was simple & plain. We got in, signed our paperwork, & left happy. I highly recommend seeing Leo Johnson if you need a new vehicle!

Ke
Review №60

Jay was wonderful & the buying process was SO smooth & FAST! My husband enjoyed chatting sports with Jay too. Definitely would recommend Toyota of Killeen! It was worth the 2 hour drive for the price & service.

Sa
Review №61

I was extremely impressed with how easily, efficiently and fairly the whole car purchase process happened. I got the exact car I wanted and so quickly, too. There was no pressure at all and I feel satisfied with the whole operation.

Re
Review №62

Professional, knowledgeable and so very helpful!

Ri
Review №63

I thought Chanz was extremely help. He went above and beyond to help us with the finances of the vehicle I purchased and he was very knowledgeable about the ins and outs of the vehicle!

St
Review №64

Had the used vehicle I had been looking for and at a fair price. When it came time to do the deal they treated me fair and with respect. This is the second used vehicle I purchased with them. Good people. Thanks Matt.

Ja
Review №65

Always a pleasure to know I can count on the people and service at Toyota of Killeen. From the sales, service, finance & parts departments, the people here are the best, and will go above and beyond to care for any customer walking in the door. A special thanks to Sylvester & Bill for making my most recent purchase an awesome experience!!

C
Review №66

Great service. Top notch prices with no hidden fees! Came out with two brand new Tacoma’s! Eli was a great Salesman and Helped in every way possible!

Ma
Review №67

Best car buying experience ever! They were all so friendly and helpful, special thanks to Eric and Jorge!

Kr
Review №68

It was great! they were very helpful! they’re so kind, i got to talk with our sales man andy & get to know him! they’re very friendly & confident in selling good quality cars!

Le
Review №69

Great, no hassle approach! Josh was fun to work with. Hes personable and professional.

po
Review №70

My experience was a good one. It was quick and easy. I knew what I wanted, got what I wanted, and didn’t feel pressured to look at or choose anything differently. Josh was also great to work with.

Th
Review №71

Brought my car in for a routine maintenance. I used their online scheduling and had zero problems. I was immediately greeted when I arrived and it seems like they got to my car soon shortly afterwards. I was in and out in less than an hour--which is very rare.The entire time I was there, I saw a gentleman sanitizing the seats in the waiting room immediately after a guest leaves. 👍🏻

Te
Review №72

Went in just to look, Joshua in sales showed us a brand new 2021 Sienna XLT that was exactly what we wanted. Made a great deal, paperwork took some time, but sales and finance gave us updates all the way. Highly recommend the dealership and brand.

Ke
Review №73

Ordered a Tacoma, got the Tacoma, 130 miles in still happy with Tacoma.

La
Review №74

Great place to buy from. LOVE my car! A big thank you to Newton Rose for all of your help you are AMAZING! 🤩🤩

Da
Review №75

Very fast, and professional service! Sly, thank you for all of your help. Everyone that helped my husband and I, thank you!

Dy
Review №76

The overall experience of buying a vehicle here was great. Joshua was quick to help me find the right truck and set up my desired payment. The environment here is echelons ahead of the other places I shopped at. I would 100% recommend Toyota of Killeen to a friend.

Ju
Review №77

Best experience Ive had purchasing a vehicle. Lea Anne was helpful setting everything up, and Matt was a true professional, made it a smooth process. Definitely recommend.

Ed
Review №78

Very helpful. Quick to listen and find the right vehicle

Li
Review №79

I was very happy with the way everyone worked with meKind and courtesyWould refer others to the dealership

Su
Review №80

I have been a loyal customer since 2005. The service department outshines all competitors. The staff is the best especially Leo Johnson and Rocky in Finance. All staff go above and beyond.Susan Singh

wi
Review №81

Toyota staff customer friendly. Asked a staff member stated questions asked give him a few minutes, and return with the correct answer.. That was amazing because that had happened before.

Ma
Review №82

We had our hearts set on another vehicle at a different nearby dealership. When we were disappointed in that vehicle we drove through Toyota “just to look”. Instead, I fell in LOVE with a Rav4, and less than 24 hours later I drove it home. Matt was an awesome sales guy, and we never felt any pressure whatsoever. Between him and the finance department we left with better terms than we gave Matt as are requirements. This is the 6th car we have purchased in a dealership across 3 states and by far the easiest process with the most relaxed and knowledgeable employees.

Mi
Review №83

My wife brought my Tundra in for regular maintenance and oil change under warranty. Check engine light was on, but service department would not address the issue at that time. Wife was told another appointment would have to be scheduled in the future to determine what the check engine light was for. I guess pulling the code takes too much time.

Do
Review №84

Jay & Chanz made buying a new car a breeze! It was a fun & pleasant experience, instead of the dreaded “trying to sell you on what you don’t need” ordeal! We drive all the way from the Austin area, bc Toyota of Killeen had better prices, better offering in stock and friendly staff!

KE
Review №85

Joel Butts is a great person and great salesperson.I went in to Killeen Toyota to inquire more information on the vehicle that I wanted to buy.I was planning to get the vehicle probably the following week, but Joel was able to answer all my questions, to the point that I was able to make my decision right there and then. Rolled out the dealership with my 2021 Sienna Hybrid Van.Once again get Saleperson and great person Joel Butts.Melvin Nihau

De
Review №86

Great experience. G Rodriguez, very professional and polite. He goes above and beyond. I would recommend him at any time. 10/10

Je
Review №87

Professional from the start. I am 8 months pregnant and was never pressured or sales pitched. I was given honest feedback and patient comparisons on the different vehicles. They quoted me all the different scenarios I asked about and handled everything with my trade so I didn’t have to worry about a thing. To top all this off they delivered the car to my front door and let me sign everything at home! Best car buying experience I have ever had!

Je
Review №88

Newton was honestly the best sales man I’ve had to work with. Doesn’t beat around the bush and quite sincere. He really did work with me on trying to get me into the vehicle I wanted and constantly ensured I was comfortable with the numbers, but even at times I was hesitant on pulling the trigger he kept coming back with a better deal. Long story short I got the vehicle I wanted for what I want, but seriously Newton was by far the most helpful and knowledgeable sales man I’ve had to deal with.

Ke
Review №89

Newton was very friendly, personable, and professional. He helped make the process very easy and enjoyable. I would recommend.

Au
Review №90

Im no young buck anymore and Ive bought a few cars in my time. Came to Toyota of killeen and Joel came out to greet us. No BS and upfront. I had been to most of the dealerships in town already and with the car market the way it is today most of these clowns dont even want to be bothered to help you. Not Joel, he was on top of everything. We came in with our own financing and we were in and out with my new car in under 2 hours tops. Great salesmen and atmosphere. Dont waist your time and money else where. Best salesman and lets feel it... no one makes a better car than toyota and lexus.

Ru
Review №91

JOSH THE INTERNET SALES MANAGER WAS GREAT, HE WAS GREAG THE FASTEST EXPERIENCE I WVWR HAD AT A DEALERSHIP, THW FINANCE TEAM (CORY ABD ROCKY) WAS GREAT. I RECOMMEND SEEING THEM IF YALL ARE EVER IN THE MARKET FOR A NEW OR USED VEHICLE.

Mi
Review №92

Chanz was Awesome!!! The best experience I’ve had at a dealership

Gi
Review №93

They were super helpful. Explained me almost everything about the car I got.

Da
Review №94

Thanks to Mr Newton Rose at Toyota of Killeen I’m driving a brand spanking new Toyota RAV4 XLE AWD premium.Mr Newton was very helpful and diligent. He work around the clock to made sure all my needs and wants were met. He made my buying process so easy and hassle free. Due to certain circumstances my car was bought completely by phone and when i wasn’t able to pick it up, Mr Newton drove 3 hrs to drop my car off. His attention to details and courtesy to me as a customer reflect great credit upon himself and Toyota of Killeen.

Ch
Review №95

I worked with Eli who was very kind, energetic, and willing to ask questions if they weren’t sure of the answer. I would definitely recommend working with him if you are looking for a vehicle and I would give him, personally, 5 stars for customer service. Obviously, Toyota is a company that makes quality vehicles and I am happy with my purchase.The main reason for the 3 or 4-stars, rounded up to 4 due to Eli being so kind, was the bottle neck on efficiency that seems to be set up by management or the dealership overall.They make you wait there for hours while the sales representative helping you has to run back and forth between the manager and you. The team knew I was coming, it took me less than 15 minutes to complete paperwork, and still I was there simply waiting for ~ 2 hours (Arrived at 2pm and left at 4:30pm; removed time for the final test drive, bathroom, etc. time which was not the fault of the dealership). The first visit there to pick the car took a little over 1 hour, mostly of waiting for back-and-forth with the manager, as mentioned above.Additionally, the environment is very open concept, loud, and chaotic. They seem to be going for a party environment, which some people will enjoy but I did not. There was no where private to provide personal information or sit, increasing concern about confidentiality and protection of personal information.

Wi
Review №96

The salesman, Jermaine Thomas, was maybe the best I have ever dealt with over 45 yrs. of car ownership. He provided all the information I asked for with accuracy and timeliness. He was personable and he should be the model of any sales staff.

Ke
Review №97

I’ve bought four vehicles here in the last several years, all with Leo as my salesman. He’s friendly, helpful, and fast every time!! Thanks Leo!!

An
Review №98

5th vehicle purchased from Toyota of Killeen and 5th vehicle purchased through Newton 🌹 Rose! He is the man! This one has way more technology than Im used to but Newt went over everything. He helped me set up all of the safety features and explained how it all works. He also sent me videos from Toyota so I could get even more into detail. I got an amazing deal and they were fair with pricing my trade in. Ill always come back.

Cr
Review №99

Very professional and family oriented. Met our needs and gave us a great deal!

Ma
Review №100

Ask for Joel. He will treat you right and be honest and upfront. No shady business practices like freedom country who changes the price while in the middle of signing.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:4001 E Central Texas Expy, Killeen, TX 76543, United States
  • Site:http://toyotaofkilleen.com/?utm_source=local&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 254-690-5800
Categories
  • Toyota dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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