Took iphone in to have charging port replaced. Employee offered to clean the port to see if that would work. I said no....just replace the charging port because I was convinced it was bad. The employee cleaned the port at no charge and showed me that the phone was fixed. IT WAS FIXED ...much to my surprise. This proved to me that this company is HONEST and provides exceptional customer service ! I highly recommend this company
Our experience was outstanding. The staff was knowledgeable, friendly, and extremely helpful. Thank you for your honesty...
Went in for a new battery for my wifes iPhone 6. (I know, ancient equipment!) No appointment needed, they had it in stock, replaced it and charged it about 15 minutes with no trouble at all! 5 stars, easy in, easy out!
Good place got my laptop fixed here. It took a few weeks to be fixed, because the part had to be ordered for my laptop it is working great.
Staff is clueless and unprofessional. I wont trust them fixing my phone because they just create new problems. Please save your money and time and avoid 254Repair! My review is honest and not a mistake. The employee with no teeth assisted me.
Polite, professional, speedy, and warranties their work. Highly recommend!
Dropped off my iPhone X that needed a battery replacement, it was a seamless check in process, then went and trained my dog at the park down the street, was back within 30 mins and the repair was done and came with a 60 day warranty! I had read online that the cheapest place to get this done would be the Apple store ($69) but I am glad I found these guys because they were much closer and ($65)!
Absolutely the best place to go in this area for device repair. Staff is respectful and knowledgeable about what they do. 10/10 and I always recommend this place to others.
NEVER AGAIN!! Took my IPhone 12 to have the screen replaced and now my phone is scratched in multiple places!!! I took my phone to get fixed and picked it up to now need it needs to be fixed again. How dare you do a rush job on my phone and scuff it up!!!!!
I was in a rushed need to fix my IPhone XS Max, the touch was not responding, I was able to walk in and explain my issue and have my phone fixed within the next 20 minutes for a very reasonable price! Will use them for all my phone repairs. Recommending to family and friends.
Excellent service excellent timing. Less than 30 minutes to fix (change) the cracked screen.
I dropped my phone about 2 feet from my car door with an otter box and screen protector, first drop since my screen was replaced by them, keep in mind my previously replaced screen had gone through probably hundreds of drops before cracking and breaking and even then the screen still partially worked, but this screen not even installed for two weeks taking one drop instantly broke, at that its only a hairline crack on the lcd, cant do anything since technically the screen this damaged or something but it just seems very unlikely that the crack didn’t result from a problem with the reinstallation of the new screen or just a low quality or already damaged screen, i am genuinely not exaggerating when i say the phone fell 2 feet to its doom lol.
Wont work on Android phones. Why call yourself a phone repair shop if you wont work on half of phones on the market?
Couldnt replace the battery in my galaxy s8 activeg
My HP touchscreen cracked and all the quotes I had gotten were outrageously overpriced. I came by on a Tuesday, got my quote, and ordered the part & left a deposit-which arrived quickly! The part ordered came quickly and was fixed within an hour! Great prices and awesome service.
Phone screen replaced same day—super quick and easy. Also brought in a computer and they had it assessed free of charge. Got some pretty valuable feedback
I’ve had services here 4 times and it’s always excellent service. The guy in front goes beyond to make sure I leave satisfied! I went once for cracked screen, once for a new camera, and twice for new battery!! My phone has a lot of internal problems so I’m glad they could help me
Cheapest phone repair I found in Killeen! Quick turn around time awesome customer service
Funky smell inside. Warranty should be a little longer than 90 days........... had a repair done here and literally 5 days after the warranty expires I go In because my phone screen wasn’t touching and was told by who I assume to be the manager that there was nothing they could do about my screen having no touch only because there was a tiny hairline crack in it...... and because I was 5 days out of warranty.
Very good work he was quick and affordable. My only issue was the fact that he had a friend who came in while my tab was being fixed and stopped to work on her iPhone. It wasnt a huge deal, though I thought it to be slightly unprofessional. Otherwise very great and I highly recommend you go there to have your device fixed
Awesome customer service, very knowledgeable and fast! Prices are great, plus a military discount! The gentleman working when we came in was very professional and courteous. He treated us with lots of respect and was not hesitant to help. The store itself was very clean and well organized. You can tell the owner and employees take pride in their shop. I will be back for any future electronic needs.
Told them what I thought about the problem on my laptop was and they focused exactly on that. They didnt try selling me on other ideas. Always kept me up to date which is awesome. Definitely nit going back to Best Buy for diagnosis anymore. Great job guys!
Friendly service. Excellent repair work. Fair price, Quick turnaround. Needed the screen replaced on an ipad mini and very pleased with results. Really liked the timely notifications by e-mail noting initial dropout and when our device was ready for pickup. Will definitely be a return customer if the need arises.
Best place to get phone fixed. Between having 4 lines in the house and 2 being teens its been hard to keep up on the screens not getting broke. Getting them fixed here is cheaper than sending it to insurance and they honor their warranty. I also love shopping for my accessories here they are cheaper. The advice that they give to help keep your phone in great working condition is amazing.
Liz was very helpful and professional. She gave me an accurate diagnosis of my problem and a satisfactory time table. In fact, Liz had my order completed within the hour. When I arrived to pick up the phone Liz had three other customers she was helping. She appropriately closed out with each customer before she devoted 100% of her attention and energy on me. I am very grateful for the help of everyone at 254!
The employees here are very helpful. They provide suggestive measures to help with your device issues. Reasonable prices and an effective device status tracking system make the experience super easy. I will return for any future repairs.
My name is christina, I came in to see if my phone could get fixed and it couldn’t. But I also wasn’t able to get my Apple ID to make a claim & he made that possible by a simple temporary fix on my phone so I can get into my iCloud! He has cheap phones to & his repairs are dirt cheap! Y’all definitely need to stop by. Don’t go anywhere else
These folks are great and very professional. Taken in two devices having problems and they were able to correctly diagnose both (at no cost) and offer many solutions including letting me know which ones were not worth doing. I really get the feeling they put the customers interest first.
They have great service. Gave me the cheaper option as well as the more expensive option. They are very helpful and answered all my questions. Even showed me the screen I would be receiving and how it worked. They were also very quick. Ill be recommending all my friend and family to 254 Repair.
Im giving this money saving place a 5. Why? Because I took my iPhone 6plus in to his shop in like 10 different pieces and he didnt even bat an eye. Took care of me told me a price, and took my phone. I came back in less then 1 1/2 hours and BOOM it was done. Worked like brand new, and the astonishing thing was, it was the same price he quoted me!! Would I recommend him? Every single time!! Am planning on going back toget the insurance they have to cover the screen if it happens again. Very pleased, and happy to have my phone back
Usually I don’t write reviews but they were awesome. We thought they were really busy but they were able to get us out in only a few minutes. Quick turn around, professional, courteous, and they were able to fix our iPhone screen. We will definitely coming back again.
The service was quick despite only having one technician available. I dropped my phone multiple times which caused my screen to glitch really bad and they fixed it with ease. They were very kind and they made sure everything was working before having me pay. I would definitely recommend and hopefully I don’t have to but would come back
Amazing service! They fixed the camera and screen on my phone quickly. And they have the best prices out of all the cell repair places in town. I highly recommend them!
Fast service and great pricing. Military friendly (they offer a military discount) and I was able to get the screen replaced on my 6S Plus the same day that I damaged it. Highly recommend this place to anyone who needs a quick cell phone repair for a reasonable price.
I took my iPhone 6 here to replace the screen. The customer service was beyond excellent. They tell you exactly what the issue is and they have refurbished and new screens at great prices. The installation was quick with no problems after
My iPhone 7+ screen has been cracked for almost too much. Couldn’t afford to go all the way to Austin to pay $200. Was told it was going to take 45 minutes. I took about 15 minutes to repair! Thank you so much Paul!!!
Very quick work for a reasonable price. Highly recommend for phone screen repairs!
Best place in town, reasonable prices!! Josh is the best employee ever!!! He took care of my situation,did a great job!!! I will be back guys. Thank you so much !!!
These guys are up-front and open about the service they provide. Aftermarket or Premium screen replacements, best bet is to go Premium. Theyre quick also! Finished in less than 30 minutes where other places take up to two hours.
If you choose another shop to do ur work, you have made a huge mistake. Fast, courteous, polite, knowledgeable, and will not try and hustle you. I have been B4, however, recently took my lap top in which was displaying a BLK screen and would not come on. They said it would be a day or 2, but B4 I could make it home they had figured the problem out. They found that all was needed was for it to charge down and then reboot. Since they felt they did not do any work to warrant charge, they charged me nothing. Now, come on, who does that?? Ill wait...
When I entered the shop in 2017, I let the female at the counter know what I needed fixed and she right away said we dont fix Samsungs screen cracks. She wasnt professional about it either. Dont waste your time
Service was quick and easy! The representative was very helpful and sweet to me and my boys! If you are looking for a fast and reliable cell phone repair shop, this is it! Thanks 254!
Fixed my screen on my iPhone 8+ in 15 minutes and for a great price. The guy that did it was very friendly and knowledgeable.
Took my iPhone in to have the screen replaced. I walked in, no appointment, and had my phone back in 30 minutes. Friendly service. Would recommend to anybody who needs a phone fixed
Great place to repair your stuff. quick with reasonable prices doesnt get no better than that. Took them only 30 minutes to repair my phone with a discount.
I love their service. They were so helpful and answered all my tech questions! Thanks so much!! I will definitely use their services again.
Very courteous and professional service for a fair price. Quick turnaround as well. Good job 254 Repair!
FAIR PRICE, HONEST, AND VERY HELPFUL!If you want somebody to tell you what is truly wrong with your device and give a fair price to fix it, this is the place to go. I brought my crashed MacBook Pro to them, the guy gave me the truth and told me how to fix it myself. Since then Ive gone to them for advice on problems Ive had with my computer. Repeatedly Ive been given sound advice on how to fix it. Once, the tech gave me the tool I needed to fix my Hard Drive.
Awesome service, cant complain. Great staff and fast repairs. Prices very reasonable but also the lowest Ive found around the area. Good Job 254 Repair very happy.
Just took my iPhone 5S in to get the LCD replaced. I walked in and was out in 25 minutes. Service was simple and quick. They didnt lie to me and try to tell me that other components were broken just to make more money off of me. I would recommend them to anyone who wants to get their mobile device repaired. A+ service and reasonable price. Thanks 254Repair!
This place is absolutely amazing! It had the est price in the area. 10/10 would recommend
This is a wonderful place. Good service. Wonder people. Great prices.
Great repare place they know what their doing
Excellent service, great price. Totally trusted what they said. I had bought a used computer a couple of years ago an Acer, That worked very good for two years but suddenly it begain make a loud beeping noise in one solid stream. Took it to 254, the gentleman there was very nice and very helpful, said he would probably have an answer later that evening or in the morning. They did everything they could as far as checking with Acer and basically running a diagnostic on it and could not figure out what the problem was, nor could Acer. Recommended I get a new computer and he could transfer my hard drive to the new one and save all of my stuff. Got a great deal on a new computer not through them because they dont sell computers but through a different party And took it in the next day. They transferred all of my hard drive to the new computer and it only cost the original $65 for bringing it in. Absolutely recommend them!
Had a very cracked IPHONE 6s Plus screen and 254Repair hooked me up. Originally purchased the aftermarket screen and being that it was aftermarket it wasnt a guarantee that it would be perfect.(which they explain when purchasing). I had a small imperfection that I didnt like and called the store and they told me to bring it in. They did offer another aftermarket to be ordered because they ran out of them but I wanted the New Premium Screen and they gave me all the same discounts and a free Tempered Glass screen for writing this review. Shout outs to Juan who helped me out. Thank You Definitely Should check them Out for all your repair needs
Very fast work and great quality screen! Staff was very knowledgeable and very helpful! This was the second phone Ive had fixed there and never any problems. I would recommend them over anyone in town!
I have been to both the Temple location and the Killeen location for repairs. I always come as a walk-in. I receive quick and friendly service. The staff is very knowledgeable and willing to answer any questions I have. Most importantly the prices are affordable :)
Read many great reviews had to check it out! my whole phone was cracked couldnt even touch the screen and my front face camera was messed up and its a different charge but it was nothing crazy plus you get $10 off if you pay cash ! very friendly staff ill come back here if my phone ever cracks again hopefully not but very satisfied! oh and theres an ATM onsite! thanks guys for the help!!
Did a front a back cover replacement for my daughters iphone 4S. Was quick and gave us a great price! Highly recommended.Back today with 2 wet phones...both fixed on same day, no problem!
Came in one night service was fast and the staff was nice an knowledgeable. All my questions were answered. Dropped off and picked up the next morning. Overall great work.
I broke the screen on my phone and called to see if they could fix it. I was told they cant order the part because its too expensive and they dont carry it but if I ordered the part myself and brought it to them, they would fix it for $49. The girl I talked to knew it was the GLASS That was broken. We had a full discussion about the glass needing to be repaired.I ordered the glass, waited for it to be delivered, went to 254Repair and was told they cant do the repair. I was told by another employee that she should have known better than to tell me that and that I should have been told specifically to order the glass AND the LCD for this phone. The reason? Because they cant make this repair without breaking the LCD.The best they could do was to order the part for $70. So the total repair was going to be $119. Cell Repair on W.S. Young does the same repair for $99 and tells you straight up they will not replace just the glass. The girl working the day I called obviously had no clue what was going on and whats even weirder is she kept having to ask someone else which means there are two people working there that dont know what theyre policies and procedures are.I do not appreciate having my time wasted. I now have to return a part that cant be used, which is costing me money, I am having to wait on another shop to order the part and Ive had to run all over town trying to make this happen. This is just BAD customer service.Apparently they only really repair Apple products and the $74 repair they quote on their site doesnt apply to ANYTHING you might possibly own.
254 Repair was recommended to me by a friend for their quick service. I had my phone repaired and returned the same day. I would definitely recommend this shop for its quality service.
I never rate places but I had to for 254repair. I broke my screen and looked around for a cheap fix. I took it to 254Repair and they fixed it in 20min for $120 with a free tappered screen! They also offer refurbished scenes (which I got) and it works great. They offer military and student discounts. I did have a problem later that day with my speaker phone (assuming I broke it when I dropped my phone). I went to see if they could fix it and they did it for free! Really friendly and great service with awesome prices!
Employees are always nice. They work fast. Their aftermarket screens are just as nice as their new screens. I would recommend them to everyone with a cracked screen in the area.
254repair is a GREAT company to come to. They are also respectful to customers. Anything you need to get they will make sure that you are squared away. I will highly recommend customers to come here.
We were referred to 254 repair by the sprint store in Copperas Cove for my iPhone 6 screen repair. The store is neat and clean, the guy at the front desk was helpful, and the prices are reasonable. I had to get the screen and LCD replaced and it was $80. $10 off for military, students, teachers, law enforcement. I would recommend them.
Superb service and fair price. Very courteous and helpful staff. I hope I dont need them again, but if I do this is where Ill go!
Very professional customer service. They have aftermarket and actual apple screens which give you a variety of options. Most affordable prices in the area. The repair time is very quick and reliable.
Awesome experience! Quick repair with friendly service! Highly recommend, prices very fair.
Excellent service. It was fast and the prices werent bad at all for good service. I was skeptical at first but Im actually glad I came here.
I went there today hoping to get my laptop repaired. I had an idea that it would be very difficult to repair, and my feelings were correct. Juan was very upfront and honest about it all. He even told me it probably would not get looked at until tomorrow, but he did great and got to it today afterall. Unfortunately it was something not easily repairable and he let me know itd be cheaper to buy a new one. I told him I had vital information I needed for my job on the hard drive, and he went over several options with me. He then helped remove the hard drive at no charge for his time, and then he put the info from the hard drive onto a new external device that I could use anywhere else. Again at no charge for his time, just the cost of the very inexpensive external drive. Juan went above and beyond to help me and I highly reccomend them for service on your electronic devices.
Very fast and professional service. (i phone 6 screen repair.) great price and 90 days warranty comes with it. i love it
This guy is unbelievable he can do the impossible. He is a respective guy! I really appreciate all that he has done i hope everything goes good for you Max. I hope your company gets really big and ill always be there to support!
254 Repair is great, cheap and has a nice atmosphere. The guys are also very nice. Most definitely coming back for future repairs. 6 of 5 stars from me
Great spot, fast easy, straight to the point and if they cant fix it theyll let you know. they not gonna scam you like these other spots for your money. I LOVE THIS PLACE!!!
Wow I cant say enough about this place. Staff is very kind and personal. If you have an issue with your computer I highly suggest you take it here.
Temple LocationGreat speedy service with excellent knowledge of the products and repairs needed for my phone. I will come back, but hopefully not need to!!! Lets try to keep things in one piece now. :)
I came in here because i cracked my screen in the gym. THe employees were very helpful and were able to get me on my way very quickly. I highly recommend this place
I have purchased battery and iphone 7 screen. Phone would shut off now and then without notice. Lately it would shut off two or three time a day. I took it to apple for diagnosis turn out faulty screen was replaced. I contacted shop on phone they told me bring it back and we will replace it for free. Today, I went in asked them to replace screen they wont they asked me to pay $105.00. I told them i can meet them half way they decline.
Customer service was great .. As a walk in customer I was greeted promptly and I had my phone fixed within a matter of minutes. I would recommend this store to my friends and family. Hopefully I wont have to be back but if something happens to my phone I will be lol.
Everyone had great customer service. I think I really loved the FAST service. They told me 45 minutes and my screen was repaired in 20 minutes :)
They replaced the screen on my 6Plus, they were super fast! Other places were telling me 45-1 hr turn around and they did it in 20 minutes. Excellent service
The staff are very friendly and prompt. I had a cracked screen. They replaced it numerous times cause my kids kept braking it. Always fast and reliable. I recommend them for Laptop repairs also!!!!
The guy was awesome. He fixed my phone in less than 15 minutes. Will most definitely come back if and when I need repairs on my phone.
They were able to fix my phone that had water damage. Another cell repair shop in the area had told me it wasnt repairable at all. I was so glad I decided to get a second opinion, it saved me $400. Absolutely the best repair shop in the area!
Great customer service. The fixed my screen very quickly and when I found a mistake they fixed that expediently as well. Thumbs up!
Great attitude, very quick service, and best price in Killeen. What else can be said? Definitely will recommend and do business here again.
This is my second time using this company and I have never had a bad experience. They are very good at what they do and they are very friendly and very cost efficient. I would never go anywhere else.
They have graphics on the front that show Samsung devices, but they dont work on Samsung or Acer.
The staff at this phone repair was very friendly, helpful, fast and efficient!I would recommend them to anyone! Seriously i went to the Killeen Mall and they were over priced. So your best bet is this place!
I came in to have my computer repaired, paid for it and then decided I would rather just put the repair money towards a new computer. A difficult thing for a customer to do. They happily canceled the part they had ordered and refunded my money,. This cost them time and money and it was very appreciative.
Fixed my iphone 4 for a decent price. Has pretty good discounts. Works in a decent amount of time to get your phone back to you, and has friendly staff.
254Repair was very professional and got me in and out the door super fast! Great work!! It was even Christmas time so you know it was busy!
Great price, fast pace, very friendly employees! definitely going to be using them in the future for my fixings.
Extremely pleased with my repair. I took my iphone 5S to be repaired after I had dropped and cracked the screen. It took him under 2 hours to fix (he was backed up). I am pleased with the price and quality of the repair.
Very close by to military base. I thought it would at least take a couple of hours when it turned out to be 30-40 minutes!! You get a military discount and the employees were very nice and courteous!
Hands Down the best place to get your phone repaired at an Awesome price! I Couldnt believe they could fix my phone but they Did!Best place in Killeen TX!!!
Great, professional staff. Repair was completed in less than 30 minutes. My screen never looked better! Highly recommend.
Very great service. The people that work here are very professional and extremely helpful. And overall there products are great