I’ve been here a few times for the disposable vapes and was thinking about becoming a permanent customer until today. I bought a vape that was making weird noises and working on and off within an hour that I purchased it. When I was done running errands I went back by and told the guy working the issues and he called the owner while I was there and basically said there was nothing they can do. In certain circumstances good customer service would be to do an exchange especially if a customer brings it back the same day. I won’t be doing business here any longer and neither will my family. I hate when businesses sell faulty products and then say there’s nothing they can do about it. You can you just choose not to smh.

Customer service wasn’t great.The two guys who sold me my Smok Morph 2 were pretty cool. However, they never asked me if I wanted a receipt at the end of the transaction. Though I never asked for one, they still could have done their part first. Another issue is, my button got stuck after due to my clumsiness of reaching for, hitting the vape, and it dropping on the button. I brought the vape back to the shop because they said it has a warranty. Nope. Two different associates behind the counter told me their boss could try to fix it but he’s rarely ever there and I would have to go through SMOK to check on the warranty. Prior to that I took the vape to WALL2WALL in Belton, they were willing to fix it right then and there. But they wanted me to come to Happy Vape first and get it fixed/exchanged there. WALL2WALL is highly suggested for all your vaping needs. They at least tried their best to fix my vape but couldn’t. It’s the fact that they are knowledgeable and know their business more than Happy Vape. GO TO WALL2WALL BEFORE GOING TO HAPPY VAPE, or any other vape shop around. You will NOT be satisfied with lame ole Happy vape.

Good atmosphere here. Come here every two weeks or so for supplies! Guys and gals here are down to earth. They have pretty much anything your looking for. Go check it out! Great prices too.

Fantastic Customer service and pretty good selection of juul knock off pods. See pics. Convenient location but small parking lot. Also has CBD selection. See video.

It would be great if they carried the coils for my vape instead of selling me the wrong coils, both of them fit but they must be duds. I called the store and asked if I could return/exchange and I was told they dont do such a thing. Will never come back again

I spend a lot of money here and I today bought 2 coils. 1 of which I put in my vape and it wouldnt read on my atomizer. The 2nd coil however worked. I immediately called and told them that they sold me a faulty coil and they literally told me Im out of luck. Yes its just 7 bucks for a coil but they sold me one that didnt work and refused to replace it. I feel like thats a total sham.

Excellent store with exceptional customer service. Brodrick M, an employee, was incredibly professional and helpful helping me find what I wanted. Highly recommend this shop.

I thought I would stop by this store on this morning for some new juice for my vape and I thought I was walking into a shoe store at the mall. The music doesnt have to be so vulgar. I would rather go to a much professional atmosphere than here. Would not reccomend .

I just Started vaping so I am Completely lost but the workers here at this shop were great especially Jessica. She gave me facts that I needed To know about my Mod & she seemed well trained on what she was doing, great customer service! definitely reassured me that I was Making a good decision on the products she picked for me! I definitely recommend Jessica!

It would be nice if you updated your hours of operation on here.

Although this establishment is nice and polished but definitely not the best Vape shop. The prices on things like ejuice and coils are extraordinarily high, compared to prices online and other surrounding smoke shops. I came in for a pair of batteries and literally 2 was 39.98, compared to create a cigs 4 pack for 9.99. If youre coming for vaping products you may find better luck on pricing elsewhere because it definitely seems like they are price gouging.

Love this Place!! It has all the necessities you need

I went in to shop for a new vape and it would seem as if it looks like they sell more than vapes. They have a decent selection of okay mods to overpriced Aegis that can be found online for 30 bucks cheaper than whats sold in store. Honestly a let down, considering they advertise themselves as such a vape shop with exorbitant prices. Even the coils are a few bucks cheaper per pack than they are online. If you want a bang for your buck on vapes, consider looking elsewhere. But you can find a nice selection of pipes, even oil burners for you cats who like to party. Kratom stock is decent but you can definitely find an abundant of options of much better quality in Austin if you want.

Friendly, informed, staff. Always clean. Relaxed atmosphere. Beautiful artwork, worth checking out.

The employees are very welcoming and very helpful. If you have any questions about any of the product they are able to answer. This would have to be my favorite smoke shop to go into because they are so friendly & cool. I just feel that its safe to say this is the best smoke shop in the Killeen area.

Great service from Anthony, suggested a few juices and helped find a perfect one. Will definitely come back next time Im in central Texas! Nice vibe, incredible selection, and vibrant decor as well.

Lied to me about the quality of Kratom they carry, the quality was stale at best and made me sick off of a teaspoon dose of maeng da, I usually get mines from CreateACig and it never has had me feeling like this. Would not reccomend this store for kratom at all.

Its a great store with a big selection and friendly, helpful staff. Would definitely come back again!

Everytime I come in this store I see a new face. Ive been coming here and Planet X for a good while and the owner, Rishi, would give me an incentive on the pricing because I would buy a lot of Kratom, usually every week. The problem is, the new employees always give me a hard time when I bring it up, and become disgruntled when I tell them about the deal. Now it is becoming a pain, and they cant even keep what I want in stock. Im sick of it.

I came in today to purchase a new tip and coil for my vape mod. Came in with vape working perfectly fine and came out with a broken tank due to damage to the atomizer. When I called to resolve the issue, didn’t seem to know what I was talking about and after speaking to the owner, got no resolution besides trying to get more money out of me to buy a whole new tank and didn’t take any responsibility besides blaming it on a damaged tank that has worked perfectly fine and recently been replaced. No apology either! I won’t be returning here with my business, nor my friends, which is a shame because it’s right around the corner from my job and we all vape. Good job losing customers today over a tank you refused to apologize for or replace!

Lousy Customer Service since they fired Katherine, Her knowledge and expertise made my choices easy and always suggested new product, taking my business elsewhere and advising my coworkers to do the same. The shop only cares about Money and do not train their employees making them watch reviews instead of teaching their own product. Worst Service Ever

I had a problem with my vape machine. Anthony happy me out. He was very helpful and Professional. He was all about the customer. Will I come back again my answer will be yes... Happy Daze have my business..

Bought some eliminex the other day on the notion that it was going to be a permanent detox. Well surprise, surprise, I still failed my test and this store lied to me about the product. Im not impressed.

Decent selection of various products and super clean

Been coming here since it opened. Very clean and friendly! Prices are very reasonable and lower (for Kratom) then anyone else in town!

Great place to find whaylt u need! The girl that was working was very cute/friendly & knowledgeable about the merchandise! Will definitely be back again...

Anthony was super knowledgeable! Great customer service all the way! Nice product not overly priced.

The atmosphere is awesome and the people in here is friendly and phenomenal. Everyone needs to come over to Happy Daze and you can ask for anyone of the persons that would hook it up for you and ask for Kat!

Best prices in town for sure. Didnt pressure me to buy anything. Its my new favorite smoke shop in Killeen

Great shop, they have everything! Anthony helped me. Super nice guy. Highly recommend.

They have a very calming and welcoming feeling as soon as you walk in, then you are greeted with the upmost respectful and understanding customer service. They have a wonderful selection of water pipes, vapes, and more. I really enjoyed my time there, it was really awesome!

Very nicely set up, very clean, friendly. Anthony was very helpful and knew what he was talking about. Will be back.

Ehhh. Guy was really nice but I had no idea what I was looking at when I went in there and told him that. I got a nice vape and oil but wasn’t super impressed with this firefly 2 I got. I spent a ton of money there and I was told I could have found better products half of the price I spent. Dunno but maybe he thought I was easy target being I had no idea what these things cost or how they work. Overall ok. They had a really good selection of oils it seemed. Kinda lame on the no exchange policy tho.

This place is amazing! Went in the other day and Anthony was a great help!! Super clean and the staff is so so helpful!!!

Knowledgeable employee yesterday.... got me in and out... product works amazing... will be back again soon.

Awesome environment! Very welcoming group of ppl. Definitely a customer for life.

I am an employee here at happy daze and as you can tell from all of the reviews that are involving me you can see that I am extremely knowledgeable about our products and very welcoming and will help you find out anything and everything you are concerned about the products you have in mind

Trash customer service! Wouldnt exchange the wrong coils for the right ones. And blamed me for the mistake.. BS. Ill never recommend or return.

Loooooooove it.. great selection .. wide variety of colors. Will definitely go back again

Great employees, great products, great atmosphere. Hands down my new favorite place for all my water pipe, vaping, and smoking needs

Very helpful staff and answered all my questions.

The employee I spoke to was nice and informative, the atmosphere as comfortable and relaxing, 5 stars if they had more of a variety of oils that have 0ML of nicotine

Needed a torch lighter and couldnt find one at a big box store so we searched for a smoke shop and Happy Daze popped up. The guy working named Anthony was so helpful and even gave us some suggestions on local places to check out while in Killeen. Great selection and I got to make smores on the road with my torch lighter.. lol

Hands down the best smoke and vape shop in Killeen. Wide selection of products and beautiful pieces, and Anthony was really cool and friendly.

This has become my go to shop for everything I need vape the staff is always extremely helpful and friendly the shop is always clean and vibrant.. Jessica and Anthony are always super cool!!

Had a great first experience and the staff member (Anthony) who was helping me did awesome helping me decide on the right piece 🤙🏽

Anthony was very welcoming, huge selection on different products, and a clean environment. I do recommend this place and I will shop here frequently.

Awesome prices!! Super chill!! Anthony was knowledgable with great customer service!!

While never having been at Happy Daze, I worked for the Owners at another of their outlets and several people are right, The owners only care about Money and Training is substandard at best. While some of the employees do know what they are talking about, we are pushed to make exorbitant sales and not give the customers the help and information they want. Obviously people are literal and irate and it does Management no good to berate others assuming thigs about reviewers they dont know. The management staff need to grow up themselves and take a step back to look at what they post and try to deny.

Anthony was very helpful today when I came early looking for vape and cbd products

Great place for all your smoke needs.

Come to happy daze they are awesome and good prices u all be blessed and enjoy the staff is very awesome.

I would give no stars if at all possible. Please read before you go here. THIS PLACE IS ALL FANCY AND ATTRACTIVE, BUT MONEY IS THEIR SOLE MOTIVATION, NOT THE CUSTOMERS. AVOID THIS PLACE AT ALL COSTS!My son tried to get me a gift for Mother’s Day by going to this fancy, but sorry place called HAPPY DAZE SMOKE & VAPE located at the Center Point Plaza on West Stan Schlueter Loop in Killeen. My son wanted to purchase me a type of vape kit I have because he doesn’t like me smoking tobacco cigarettes, but semi agrees with the low nic vape machines. He doesn’t know much about vape machines, so he went in seeking education on them and spent over $200 for “a top of the line device kit” (so he thought). He wanted to get me a nice, reliable kit, seeing how he thought I would be using it, daily, all the time.Right after he purchased everything suggested by the employee there, he came to visit me and found out vape machines were no longer allowed in the smoking area of the nursing home I reside in.My son decided to return the kit thinking he had just purchased it 30 minutes prior, unopened and in the same brand-new condition he received it, with all the same items he purchased with it (two expensive batteries & juice).He returned and told me he went back to the exact same employee who just sold him the expensive kit and explained the situation, telling her he would bring me in (in person) later to get a cheaper device, since I would only be using it when I visited my son’s family outside of the home now, which is only once every two weeks for a couple nights or so, if that. My son told me this employee said she understood but instead of processing a return for the purchase like a decent store, she instead got on the phone to the store owner, who quickly told the employee to refuse the return of their vape kit they just sold him. She even explained to the owner his/my situation at the nursing home and how everything was still packaged & unopened, but the owner still ordered the employee to refuse returning it. Their excuse was “we dont have a return policy”, he said.My son said he went home and looked up the prices for the items in the kit, in an attempt to try reselling them, brand-new, to recoup some of the money back himself, but then realized he was totally ripped off by this store (HAPPY DAZE SMOKE & VAPE) to the point that there was no point to try and resell. He told me he found the same device (SMOK X-Priv Rainbow) being sold brand new at retail in numerous places for between $50 and $65 - this store charged him $119... Also, the same exact 2 batteries my son was charged for $40, really only cost only 9.99 for a 4-pack of them! So my son was overcharged $35 for just the batteries...I’m sure all of their devices are marked up this way and if you have a problem, they will not take any of their products back if they already got your money - they just want your sale! BEWARE!OVERVIEW of RIP-OFF:Items included in purchase AT THE RIP-OFF STORE ~HAPPY DAZE SMOKE & VAPE—(one) SMOK X-Priv Rainbow color $119.99—(two) MXJO 3000mah 18650 batteries $39.98—(one) bottle 3mg 100ml menth/berry juc $24.99TOTAL = $200.22 with taxREAL RETAIL VALUE: $74.99 VERY SAD!

We got the humble juices, started off good. But sold wrong coil and couldnt refund me. Then referred me to another vape store and said it was opened until 10. Come to finding it they were closed. Denfinly wont be back to this vape store.

A person named anthony had the best customer service i felt completely welcomed

Anthony is the man,helped me get hooked up,great prices,great vibes,great time.check them out

Great place! Staff is very knowledgable, Anthony was a huge help!

I had a great experience in the store. Anthony has awesome customer service:) I think I found my new vape shop!!!

Anthony, was amazing!!! Friendly! Very knowledgeable! Best smoke shop in Killeen!!!

Wonderful and knowledgeable staff, great prices.

Absolutely the worst experience ever !

Love this store!!!!!!!!!! Jess was super chill and helpful. Definitely will be returning soon.

Great product. Friendly staff

Pleasant staff great items to choose from!

Great place

Anthony is always very friendly and welcoming.

420 cleaner cost 17 bucks on Amazon for 3 12oz. They sell one 12 oz for 25 dollars each .. thats expensive..Youre paying 5 dollars more and getting less.. Spend money at Amazon and wait extra 2 days for delivery unless you like over priced stuff

Very friendly atmosphere, great staff!

Great shop chill spot and the people are friendly

Great staff very friendly and informative

Really good place, find what i need and more

Good variety

A1 service 💯💯

This place is great

My fav

#1 smoke spot