Nice set up. Needs some land scape to help show the homes. Nice people. Reasonable. Maybe some add on porch options. Suggest larger options as well. Maybe a 4 wide 7 bed 4 n bath
The one star is only because you have to select one. If you go expect to be asked for large sums of money to be collected up front just to process the loan application. And do not buy your refund being returned in 24-48 hours, this was not the case for us. I am not sure if this is just a common theme here around Fort Hood, but several establishments seem to take advantage of this population that is riddled with soldiers and veterans alike. If you are an informed buyer and elect to buy from PalmHarbor, then I hope your experience is much better than ours. Also know that if you put any kind of money down with anyone at this Killeen center and you opt to actually go to another center to see an actual floor plan, no one will help you or answer any of your questions. My advice if you are looking for a mobile home, drive to Georgetown and talk with their competitors at Titan mobile homes, I have a feeling you will be more pleased.
They took our down payment and didnt actually do anything for us for 2 weeks when we asked for our money back then they started the loan process even though we didnt want their services anymore and manager hasnt called for 2 days now.
See Kim. She was extremely friendly professional, and so knowledgeable about the process. I told her I was new to it all, and she responded with that’s fine then took her time to go over everything with me. So appreciative of professionals like her. Even though we didn’t get a sale, I still highly recommend her at this location.
Just a terrible experience all around. House we received did not match what we ordered(Not talking about just a paint color...which did happen also), had to go back and forth with sales team to get things corrected, still not happy with results but have to deal with it.Dealing with the factory has been a disaster, I literally had to call and email over and over to get them to come fix the things that they did not do properly when they trimmed out the house. Its been 7 months and they are still not done, I have tried multiple times and now in the past 2 months I cannot even get them to respond to me.
Go to Clayton next door. They know what good customer service is, unlike the woman who handled us today.
Trailers are nice and large. Well designed
Palm Harbor has been so great! Carlene has gone above and beyond to make sure that my family and I have gotten in the home we wanted. Palm harbor has made my buying experience so easy, but more then that they have made me comfortable. I am truly thankful.
Oliver at this location was phenomenal! He was very excepting of out special situation. Oliver was extremely informative and answered all the very many questions we and the children asked. Best sales guy ever and he showed us beautiful homes!
Honest people, and nice. Getting a home from here very soon! Easy to work with!
Absolutely loves these homes. They are very spacious and are so worth the price. They also come with a really great warranty something my current home doesnt have. The representative who helped us was Tamara and she was amazing. She answered every question I had and was very knowledgeable. Five stars cant express how pleased we were.
The person were dealing with is outstanding. Seems to really care about what we want.
Carlene has been great! The process has been easy, quick, and efficient! She helped us find the perfect house that fits all of our needs. We cant wait for delivery day! Our family is beyond excited for our new home!! Thank you guys so much for your hard work and dedication!
I was not sure what to expect when I stopped by a few days ago, but I was pleasantly surprised. The customer service was great from everyone I came in contact with, especially Rob. He has been helping with the process and with no pressure. He is very informative and thorough. The homes are way better than I expected and Im super excited to move in to mine. I would have never known how great these homes were until I stopped by and saw it for myself. Thanks Rob and Palm Harbor.
They are not very quick to respond when you contact them about wanting information an the possibility of purchasing a home.
My wife and I stopped here to inquire about prices on their homes. We were greeted at the front door and then a lady who worked for Palm Harbor asked us what we were looking for. We informed her that at this time we were only looking to compare sizes and price points in order to weigh our options, however the lady insisted that in order to look/price the homes she would need to do a soft credit check (it wasnt a soft credit check). She took our info and showed us 2 homes that we stated were not what we were looking for. She then had us wait in an office under the premise that she was going to show us options for different models and options for about an hour. During this time she tried to push a used double wide on us even after we very plainly repeated on several occasions that the mobile home was not what we were looking for and also was above a price point that we were comfortable paying. She recommended that we let some things go in order to get into the used double wide that we werent interested in. We stated that we were on a tight budget and that with a large family we wouldnt feel comfortable getting the home as we like to have an extra cushion for food/gas/etc. She point blank asked why we didnt want to get it when figures showed that we could afford it. We had to get up and just walk out because she was so pushy and pressuring even after we stated we were not interested. She never did show us any other options or models. The lady then called me a few days later still pressuring me to buy the used home. Again I told her we were not interested and she argued asking why we didnt feel comfortable getting the home when our finances showed that we could afford it. I told her that regardless of what she thought, I was not stupid and that I understood about real estate and the finances involved and that I would not be purchasing a home with them and to never call me again.
My husband and I just started looking for a manufactured home. We visited several places. We stopped on Thursday and met Tamara and she took us to see their homes. We were very impressed how nice they looked and all the little details that make them so homey! Then on Friday we took my sister and her husband and they couldnt believe how pretty they looked. I also brought my other sister on Saturday and she was equally impressed! Tamara was so accommodating, helpful, friendly and knowledgeable! We will be back. Thank you for all your help!!! 🤗
Although I only wanted to take a look at the homes and not purchase at this time, Selina was great to work with. She was highly knowledgeable gave me tips on how to proceed when ready to buy and answered all of my question. She seemed honest and serious about HELPING me. I will definitely choose her when Im ready to choose a mobile home! A+ customer service!
Stopped by during their spring carnival and was excited to learn more about the homes and the offers they had for each. Aaron Paxton sat me down and was extremely knowledgeable and very friendly and helpful throughout the process!! I would highly recommend stopping by and request him to help you! Amazing customer service!
I am not one to post reviews, but the level of customer service I received was amazing!! I spoke with Aaron, who took his time explaining to me the process and what to expect. He took the fear completely out of the process! His knowledge of the homes was impressive and he knew the answer to every question I had! Aaron’s level of professionalism was above beyond! I recommend anyone looking to take the plunge and get their own home to give him a call.
Met with Mr. Oliver Mayr, he was so helpful. He gave us a lot of ideas. And he was very patient. Im so appreciative the time spent. Thank u and your team for your help. I highly recommend.
Good selection of homes
We had the pleasure of being in the care of Tamara who was a joyful n pleasant person. She walk us threw the process with patience n talking to us at our Levell so we can understand everything She was saying. She was very detail in giving us our best options n what would be best for us. Her personality was charming n she was very professional to us. When it was all said n done we were sold to go with Palm Harbor mobile Homes. She told us what we need to do to make our dream of purchasing our dream home. Thank you Tamara.
Robert at the Killeen location really took care of my wife and I. He was very knowledgeable on explaining each and every step from finding land to different home styles that would fit our budget. He took his time to get to know us, our lifestyle to help determine whch home fits us. He was no rush, take your time kind of person.
If youre looking for a manufactured home, Palm Harbor is the place to go! Great selection and service.
Lorie is the best! The homes are beautiful! Everybody that works here is very respectful and makes you feel like family. We highly recommend Palm Harbor Homes!
Eric Harp is the man to see here, very helpful answered every question we had and worked very fast. We started the home buying process about a week ago and he got us a better house than we though we could have and we got an approval within a week!! I dont have the best credit so I had my doubts, if your in the same boat I was come in see Eric and let him take it from there!
We had an amazing experience here. Very friendly and willing to help us get what we wanted. Answered all questions very quickly during the whole process. Thank you again James.
Aaron has been an amazing person through my search for a new home. As a person only expecting to look for my future, he has gotten me an amazing deal and found me the perfect home. His customer service is definitely on point. I definitely recommend him and Palm Harbor Homes to anyone looking for a new home. Thank you Aaron for all your help.
My husband and I stopped by just wanting to look. Tamara was very helpful and sat us down to ask what we were looking for in a home so that she could show us homes based off our expectations. It didn’t feel like we were being pressured or that information was being pryed from us. She was very welcoming and helpful. We will definitely be going back to her when we’re ready to buy.
Today my husband and I visited Palm Harbor Homes and we met a great young man by the name of Rob Jones. He was very polite, down to earth, and very aware of the information we were looking for as far as safety of the homes, the history of the business....just everything. The service was very pleasant and he made sure we saw homes that we would like. I plan to buy from Palm Harbor Homes in the near future.
Went to buy a Palm Harbor home and was helped by Tamara. She was extra helpful and very knowledgeable. She worked with me to find a beautiful home in the price range I was looking for and went above and beyond. Very friendly staff and would recommend anyone looking for a good priced home give Tamara a visit. 👍🏼
Had just planned to go look at the houses and had met with Mr Eric Harp. I was surprised on how much he helped me on deciding and on how much he worked to get me one heck of a deal! Not only did Mr.Harp help me as a sales man but I felt like he was helping me out as a friend also he explained to me everything very well and ever single question i had he answered it for me. I give Palm Harbor Homes a five star and also I give Mr. Harp a five star for being so helpful and professional . I highly recommend any body looking for a home to go see Mr. Eric Harp he will help you with anything.
Bought a 140,000 house from them . There professional movers smacked our trailer into a tree branch causing damage that i have been trying to get replaced for over a YEAR now . They wont return my phone calls and when they did they put the blame on everyone else except for them. Always excuses, they do not take care of there customers when THEY are at fault. Also there sales pitch about sealing the seam where the double wide comes together IS A LIE . The air blows right through the seam on 2 parts of our trailer. Our sales girl was great but everything else has been a horrible experience.
What a great experience! Rob is awesome, takes his time and answers all your questions. The quality of the homes at Palm harbor was far above any other place we looked. I am so relieved we went here and will be buying our home from such great people.
I highly recommend Palm Harbor to anyone looking for great homes! Tamara was amazing! She is so knowledgable and helpful and really makes your experience worth while and is refreshingly personable. She wont steer you wrong. If youre looking for a great experience in home buying head that way today!
We just came in to look on a whim and had no intentions of starting anything soon. Erik Harp greeted us and gave us a brief overview based on our initial needs and let us look without hovering or being pushy or dismissive. He took the time to explain the processes, time frames, get us set with financial and budget help to get us on the road to purchases successfully and let us look at our favorites again. We decided to go ahead and start today and invest in our future! Eriks helpfulness and willingness to help us purchase smartly was a HUGE factor in this decision, thank you!!!
Tamara was super helpful in letting me know what I need to work on so I can get my dream home and make a gorgeous home for my family which I hope to expand one day!! Cant wait to get started on working towards my goal!! Love this place
Im not going to bed Robert Jones was a excellent gentleman very knowledgeable about Palm Harbor homes products and services upon meeting Robert he welcomed us and made us feel right at home he carefully went through all the steps with us and explained everything specifically and thoroughly I really like that Robert found out what our needs were before he showed before he actually started showing us homes I like the fact that Robert actually showed us home he thought would be in our budget as well as the homes that we would want to purchase he went over our credit with us he was a perfect gentleman despite some of the problems that we did have our credit I like the fact that he helped us get through some of those things and gave us actual methods to counteract some of those things that are on our credit report Im not a stranger to Palm Harbor homes on my was going to actually buy one a few years ago but I think Im going to actually really try and get one this time and with Roberts help and your companys help I really hope that this experience experience was great and I really hope that we do get a chance to purchase a home from you guys but that would be the ultimate experience you have homes that are better than some of these subdivision homes and with you guyss experience in your products they are Im sorry but they are well below what you guys have to offer and thank you for your experience it was the most delightful experience that we have had and we thank Robert so much for that you are an excellent salesperson thank you Robert and have a great day
Loving the experience so far thanks to Carlee!! well I have to say my experience didnt end so well. we decided not to go forward with buying a home and now it seems nearly impossible to get our 1000$ refund. I was told it would be 48 hrs and its been a week and a half and still no refund.
Stopped in to browse and Tamara was so helpful without hovering like so many sales people will do! A wealth of knowledge and such a great personality! I will definitely be contacting her when were ready to buy.
Such excellent communication in relating all aspects of a mobile home. From the foundation to every fine print of the contract. Thank you Tamara for not only that but for how professional,courteous and welcoming you received us..
I stopped by and was introduced to their sales rep Ollie Mayr. Very professional and open to my questions. Great listener and not pushy! The entire visit was very comfortable and I look forward to finishing up the process soon.
Grate place love the people love the homes and land.. James G Adkins he is one of the best he works really good with you plus he explains everything to you way better then most people do.. If you really looking for a home go to James hes the best..
We have been working with Oliver. He has been very patient with me and has made the process easy so far. We couldn’t of got a better person to work with.
I am a first time buyer and the whole staff were very nice and professional but I do have to say Tamara Gerren is the person to see. She listened and understood my needs and concerns about the whole process and went beyond to make sure I had everything set up that I needed, at the price that was good for me. I would definitely recommend them to anyone that is looking for a nice, good priced starter home.
Great Customer Service!! Amanda Ramirez is very helpful and goes out of her way to assist in all your questions and concerns. Would recommend this company!!
We are looking to buy a home and Tamara was absolutely amazing. She answered all of our questions and helped direct us in a way to help with our credit so we can buy our perfect home. Can’t wait to be back and work with her.
Erik Harp was very informative. catered to our needs and gave gold information to be able to purchase a palm harbor home. eager to buy a home from him. cant wait!
Palm Harbor Homes is the place to be! Friendly staff, very helpful. The homes are great. I defiantly would recommend to other people. Ask for Rob! He was friendly and answered all my questions.
We went in just to look around and get an idea what we were looking for. Tamera was amazing! She answered any questions we had and even helped us figure out what exactly we wanted. Never any pressure. She is definitely an asset! We cannot wait to do business with her.
Tamara G was amazing. I talked to 3 other manufactured home companies & none of them came close to the knowledge, customer service & assistance Tamara G showed us today. If she ran for president shed have my vote, I was that happy.
As soon as you walk in people are ready to greet you and help you! The workers are friendly and the place is nice and clean! The houses are set up great so you can actually picture where everything goes if you buy one! Ask for Rob he is great!!
Tamara is ABSOLUTELY amazing! These home are soooo beautiful and I cannot believe how easy the process has been to get my own home! So excited for everything follow!
I am enjoying this stressful time due to my representative! Laurie has helped me through the entire process and I was so worried about taking this leap. Plus they really worked with me on getting me the best deal possible!! Highly recommend!!!
Great place to buy a home! The staff was friendly and answered all of my questions. The General Manager was very knowledgeable and you could tell he puts his 20+ years of experience to work for his customers! I definitely recommend Palm Harbor to all of my friends and family!
Man I can say enough about how nice their homes are. They also have the friendliest sales staff I encountered in quite some time, esp Rob. Just a great guy. Can’t wait to purchase my next home from them!
Oliver has helped my family more than I can express on getting our new home! We can’t wait to grow our family in our palm harbor home! Thank you to Palm Harbor for your excellent customer service!
The homes are nice. However the staff could be more helpful and knowledgeable. Weve actually been sent outside to view homes alone to all locked buildings
I really appreciate the service I received. Looking forward to doing business with them. I really would like to give thanks to Mrs. Carlee Branco for the great customer service. Everything she explained was so understandable.
Aaron Paxton was absolutely the best. He helped us find our dream home and explained the entire process of purchasing the home in full detail. Thanks to him we have found the home of our dreams and we couldn’t be more thankful!!!
Had a really great experience with Tamara at this location. Very knowledgable and kind. Not pushy like other dealers which is a plus. Thank you for the great service.Jeff L
Laurie and Amanda have both been absolutely a pleasure to work with, both have helped us with anything we needed. I highly recommend them!
Aaron was really helpful in getting the perfect home for my family. He knows what he is doing and can get you in a home really fast. So if you are looking for a house go see Aaron.
Had a great time during our meeting at Palm Harbor. The customer service was outstanding!!! My wife and I met with Rob. Very friendly gentlemen. Answered all our questions honestly. Gave us helpful advice, made us aware of things we didnt even know to ask about. We came in after a long hard day and were tired. But the atmospehere and customer service recharged us and the homes are beautiful. Thanks again Rob, we will see you real soon.
Oliver was a very good salesman showing what you wanted to see not items you didn’t
Very, very nice looking homes with unique floor plans. I am really impressed with the quality.The sales staff is really knowledgeable and professional.
DO NO DO BUSINESS HERE!!!! You WILL be scammed. Buying one of their foreclosed propertys is a MISTAKE!!! First, they will kick your realtor to the curb, then their rep Tamara will LIE to you and say she needs half the down payment to take the home off the market. After you pay for inspection and see the the place is just lipstick on a PIG and want to cancel they give you the middle finger and take ALL OF YOUR MONEY!!! These people are snakes and you should RUN!!!!Oh, and they make you pay all of the closing costs and then some! Ive NEVER seen that, ever. Shady people.
James is the best in the business. Very thorough and upfront about everything. Extremely knowledgeable and professional
We visited Palm Harbor Homes, we were greeted by a bubbly friendly face of Tamara. She was courteous and informative. I would refer business to her anytime. Lorna and Dottie Knight
Palm Harbor Homes are a new stepping stone for modular homes. They are truly beautiful on the outside and inside. You will not regret visiting this store, and when you do be sure to ask for Rob!!
Great experience. Friendly people. Laurie Settlemire was very helpful and very nice to work with.
I called Palm Harbor Homes for information on the process and spoke with Carlene Branco. She immediately went to work on finding something that would fit into what I was looking for, for me and my family. Even-though I told her this would take place within a years time. She stated she would call me back, and I received a call back in less than 5-mins!!! She found a home that would fit into my description and offered to have me and my children come in and go over the process in detail so that I could better plan for the purchase of my new home over the upcoming months. ABSOLUTELY Amazing!!!! She explained the land home financing so well my 13yr old son understood the process!!! Im excited and feel VERY comfortable about doing business with this company in the future! I found and fell in love with one of the models she showed us thats very affordable and fit my little family well! Carly Im so excited and cant wait to work with you in a few months!!
I walk in off the street and Robert Jones met me at the door. I am beginning life from scratch and didnt have more hope that I would be able to get a home. Robert made sure that I was well informed and I left there with a home that I will soon be closing on shortly
We just bought our first home and Salina did an amazing job helping me with everything I needed. Everyone there is so nice. I highly recommend
We came to Palm Harbor just to look for options and see what they had to offer, we where so surprised at the quality of the homes and the customer service provided by Rob that we decided to purchase. Thanks Rob for all your help and a pressure free buying experience.
Carlene has been wonderful with assisting us in buying our first home! So far we’ve been very pleased with our experience at palm harbor
Tamara was very professional and informative. She helped us with so much and is very sweet. I highly recommend her and Palm Harbor Homes!
After Oliver Mayr showed us 3 different homes, we found what we were looking for. He was very knowledgeable & friendly.
Palm Harbor has very nice homes.Great selection to choice from, staff very frienly. I also enjoyed Rob. He gives people hope. He is five star salesman.
I walked into palm harbor homes in killeen and a guy by the name of Bruce king helped me and was very professional and helpful. He hasnt been there very long but u would never know that because he knew exactly what to do and he sold us our first home that day. I would highly recommend him. Great friendly place and very nice people. They get things done fast and have great prices! Thank you Bruce!Melissa Davis
High quality homes for a great value. Laurie will work tirelessly to get you into a nice, new home.
Had an awesome experience with Rob! Nice down to earth guy! Definitely recommend! 😁
Tamara Gerren is amazing! Helped us every step of the way, I knew the whole house business would be a trick with my budget... But she did it! Every worry I had she addressed and fixed. You need a home! You need a Palm Harbor... And you damn sure you need it from Tamara!
Sweet people working there making home buying a GREAT experience! Laurie is more than helpful, she is genuinely a beautiful person and left a great impression with pur family!
If you are looking for an awesome home for your family you need to go see Oliver Mayr. He will work with you to make sure you get what you want. They always make sure the customer is happy.
Laurie has been great helping us get the house of our dreams. Sweet lady!
Thanks for all your work
They were very helpful and had a lot of knowledge on the homes I was looking at and for.
Tamara is awesome! She has been very helpful and resourseful! I highly recommend working with her if you can!
Go down to Palm Harbor today and ask for Laurie Settlemire she will take good care of you!
We had a very fun but serious experience...I love working with carlee she is awesome..brings smiles not just always serious like some places I have been...I would recommend them to anyone...
Tamara went over and beyond to help us get on track for what we need to do to buy one of these gorgeous modular homes .Will be coming here to buy! Thank you Tamara!
Awesome staff! Go see rob jones amazing guy! Also great selection of homes!
Came here to inquire information about a new home and the guy was very nice, answer all my questions and didnt push us into buying a home. When were ready we will definitely be back.
Aaron took care of us and was courteous and listened to all our needs, and wants in a home. The quality of the product was amazing and would definately recommend!
Selina was great to work with. She was highly knowledgeable and answered all of my question. A+ customer service!
For a great deal on a great home, come to Palm Harbor Homes in Killeen. Talk to Oliver Mayr about about these great homes.
Rob is AWESOME!!!!!! The whole facility is awesome & everyone we spoke to was so nice & helpful! We look forward to our palm harbor journey! Thank you!
Great place and Customer service!! Please go in and ask for Aaron. He is awesome.