Visited Marble Slab for the first time on a trip to Tennessee. They have multiple options for ice cream and endless toppings that can be mixed in. The staff was friendly and patient as i decided what i would get. Masks were required the day I visited and the staff had them on as well. The place looked clean. I got the cheesecake ice cream with added graham crackers. I ordered a regular in a waffle cone. The portion size was generous. Prices were reasonable. The taste was delicious. If I am ever back in Kingsport I will be back.
Loved it. Wish their were more people working. Lot of customers for 2 young people. But they handled the crowd well and gave us great service.
It It was OK for your typical ice cream place a little pricey, But the ice cream was really good and you always get what you pay for... The staff was very friendly and very helpful, The store was exceptionally clean and they were covid friendly... And if you wanna get some ice cream the marble slab would be the place to be in there in Kingsport...
Some of the best ice cream youll ever taste.
This is a little ice cream shop near my house.i had heard alit about it so decided to check it out myself.it wasnt what I had expected.didnt have much of a variety of ice cream and they are very high on their prices.
Ice cream made just the way I like. The ice cold marble slab makes the ice cream taste perfect! Then all of the toppings that they have to offer can satisfy any palate. I highly recommend Marble Slab Creamery!!
So many flavors and toppings? Yummy.
Great place to get your favorite ice cream 🍦
Best ice-cream around
I got the strawberry ice cream and it tasted extremely artificial. Now I’m afraid to try anything else. Also when I added the mix-ins to my ice cream, it was basically a semi frozen soup because the “cold slab” that it was mixed on top of was not cold enough. I just spent $15 on ice cream to be disappointed. I gave 2 stars because at least the girls working in there have good customer service skills.
Great place for ice-cream. We love coming here because there is something for everyone. Between the large variety of flavors and toppings everyone can find that perfect cone. The only thing that bothers me is the fan blades are below the lights so you get a strobe effect that can cause migraines if you are sensitive to this. I recommend sitting outside if the weather permits.
They have the best lce cream grand kids love it
Marble slab is my go to dessert place if im around the kingsport area. Its amazing. The service is great. The ice cream variety is great. The quality of the ice cream is awesome. Highly recommend!
The best butter pecan ice cream in TN
I would give this place five stars just for the customer service. Whats better than ice cream? Ice cream that you get to put candy in!! The staff makes this place! It just wasnt my favorite ice cream. Dont get me wrong the ice cream tasted Good but Ive had a lot better. Still I would highly recommend this place
Very good even now making this post if we was closer we would go back in and get a strawberry ice cream in waffle cone.
This place is my go to ice cream shop.
Love the product and employee was very kind and courteous.
Awesome how could you ruin ice cream
Friendly and fast service and amazing ice cream.
The best thing about this place is the patio.
The best ice cream 🍦
Nice girls in their always it seems. That parking lot is designed weirdly IMO but other than that you got everything short of a Lowes or Walmart as far as picks for shopping so....
Great ice cream.
Awesome flavor choices, pleasant staff, great prices.
Great place to eat. Really enjoyed the service
If you want expensive SOUP this is the place to come to . Oh by the way the soup is cold !!!
Marble slab is delicious. Tons of options and home made ice cream. Had to remove one star due to price. I can get a half gallon of Blue Bell for the same price they charge for a single serving here.
Worst experience... Ice cream was basically melted. It was dripping down the side. Also, I asked go best value and got a regular cup that wasn’t filled... the girl was rude and didn’t care at all. Entitled girl who was “too cool” to have to work. No one greeted us or spoke. They just stared.... over this place! Three trip in two month all bad experiences.
Never been there at any time,still havent been there yet
As close to Cold Stone as you will get. They dont charge per topping!
Marble Slab Creamery is so delicious they have a very big variety of unique flavors of ice cream to choose from and the customer service is fantastic! I ordered a milkshake and it was the best tasting shake Ive ever tried.I very highly recommend! Try the Moondust Majestic Shake you will absolutely love it!
We were greeted promptly and the young lady was friendly and helpful. She took appropriate sanitary measures when preparing our desserts. Marble Slab Creamery is a great selection of homemade ice creams and of course the delicious waffle cones, however, they have No Non Dairy ice creams..... I would like to see the menu expanded to include Non Dairy flavors for those of us dairy intolerant.
Love the mocha ice cream
Love ice cream. Whats better than ice cream. Ice cream with candy. Friendly staff.
It has lots of ice cream and mixes types. They have a wide selection of cakes, frozen drinks, and other ice cream desserts. It is pretty clean and feels nice to eat at in the summer time.
Hate this place they r rude n very expensive
Hey, not leaving a review, just had no way to email you.... Do you have dairy free options? My husband and I are wanting to try some of your Icecream but our daughter is alergic to dairy.
Generous shares, great toppings and a wide assortment of flavors. The ice cream isnt all that expensive all things considered. Workers at the counter were friendly and efficient.
The charcoal chocolate ice cream was delish
This place is really great for a occasional treat! They have just about anything you could want in an ice cream! They are though very expensive! But also very delicious! So not bad!
The young girl was rude and did not use the marble like she was supposed to. I also felt pushed into my order and rushed! Not the place it was, the icecream was good but not what I normally get!
The girls working tonight were awesome! Friendly, very informative and smiling the whole time. Natalie had made us some delicious mix in ice cream. We will be back.
Best ice-cream around, hands down! Love the mobile app for extra perks. The back patio is so nice to be able to sit out and enjoy your sweet treat on a pretty day. Very clean facility. Only down side Ive noticed is the staff could be a little friendlier.
A little over priced.
Love it so much! I’m glad there is an ice cream shop in town. It’s always delicious and the staff is always really friendly. The only thing that bothers me is I always like my husband’s ice cream better and want to switch with him 😁.
Wont even give samples, to a 4 year old. Great customer service. Never again. Terrible, with kid crying. What an experience!
We visited this location this afternoon and we were not dissapointed. Weve always been satisfied with service and ice cream. Thankful to have this shop in our town.
I mean yeah its good but its incredibly over priced, and you could easily find something of equal or even better quality for cheaper. Cool atmosphere I suppose but for the price...no. Waste of money. If you have no problem paying more money for the same product, then Marble Slab is definitely for you.
Kids love this place. Its really clean. Fun. Really good treats. Good prices. Friendly staff.
This place is okay. Typical expensive prices as to be expected for hand dipped ice cream. I was personally disappointed with no cherry flavors, even though its on the menu online. We went there twice several weeks apart and they didnt have it either time. But worse than that was the rudeness and general attitude of the teen girls, especially one, working there. Just not at all friendly the first time. The second time, after fixing my bowl of ice cream, she just walked over and sat it down by the register and walked off without saying anything. This was really rude because my husband was right beside me and had intended to get a bowl too, like the last time. But he was so irritated that he didnt. She just left us awkwardly standing there. Then we walked to the cash register and stood there for several minutes waiting until she wandered back up there to ring us out. In the meantime, the other girl waited on other people and we watched the first one just casually walking around in the back. Just not impressed.
Enjoy the outdoor seating behind the store. Ice cream is always tasty but a tad pricey. The ceiling fans are bothersome for those who get headaches from the flickering of the lights with the blades passing across them.
Great ice cream. Wish they would clean the tables after the customers leave. Also one table is very broken and fruit flies are everywhere. I would suggest taking your icecream somewhere else
Great staff. Fast service. Has a Fresh Homemade taste! Such a delicious treat. I love how you can see, and get to this place from the Greenbelt walking trail!
They are great.....for ice cream and call Dons garage doors in church hill tn for anything
Very good
Overpriced and over-carbs. Get some frozen yogurt and save yourself the trouble. The ice cream is good, but at what cost? To me, it’s not worth a months activity savings lol
Love love love it! The ice cream is so smooth and creamy. Love the add ons. Its a little pricey but always a delicious treat!
Amazing place, very clean, helpful & friendly staff. They offer great deals on there special day of the week.
I am a diabetic and dont shop here but this stupid Google keeps asking me about a store I have no interest in
Beautiful & very clean. Ice cream is so amazing
Love Marble Slab, but hours are wrong on website. Says open til 10, but we tried to come at 9:30 and it was closed.
Best shakes ever!
Fun for kids and parents also
AWESOME ice cream. If you are new to the place I recommend getting Rainbow-nanza. It is Sweet Cream (vanilla) with sprinkles, M&Ms, and marshmallow topping.
Great ice cream, good service, and a well maintained establishment. Take the kiddos for a delicious treat!
Delicious! Wish there was more low fat options. But it is ice cream lol. Best place in town to please your cravings
Delicious and creamy ice cream with lots of topping options that get mixed right in on the marble counter. Always great and they have the best waffle cones.
Best icecream in Kingsport. Hands Down
All around an amazing place to enjoy ice cream. The very best place Ive EVER ate ice cream in my life.
Nice little place with seating outside in good weather. Location is close to a park. Ice cream is good for a special treat.
Mmmmmmmmm me and my little boy love this place best ice cream in town
Love the ice-cream. Cant get past the chocolate to get anything else!
This place is absolutely way too expensive. For 3 sm things, it was $28.00. And, it wasnt even that good.
Any icecream you would imagine
As a superhero, I must admit I do have my weaknesses, which isnt many, but one of them includes delicious homemade icecream. I always load up on the toppings and Im definitely grateful for the company not charging per topping or by the pound. I generally buy my icecream by the cone or cup but I sometimes get it by the quart, to-go.
The icecream was goood but if you enjoy service from snooty teen girls then this is the place for you other wise if you want great service go to sams snowball shack in Jc.
Never been there
Excellent icecream! Fun to sit outside by the greenbelt
Great atmospehere fair prices and the ice cream was amazing
Not very happy with my transaction tonight. I had tried to order a gift card online or print a gift certificate for my husband only to find that is not an option. so I called the store to order a quart of my hubbys favorite ice cream and pay for it over the phone so one of the kids could pick it up for Fathers Day because I work 7 am - 7 pm. The gentleman who answered the phone said they were very busy and I should call back later to pay for it or pay when I pick it up. I explained that would not work and was told he just didnt know what to do, he had never seen the store that busy. After explaining again why I wanted to pay over the phone to no avail. I gave up. I will just have to send my card with someone. Just think this could all have been easier and a more customer friendly option should be available online if you want something other than a cake.
Great ice cream. One of my favorite places to go!
No way to describe how incompetent these folks are. Ordered a cake online. It was cancelled without a reason. I went to the shop in person and ordered the cake. I paid in advance to be sure it got done. Two days later I arrived to pick it up at the designated time. No cake. No reason. These people dont want to stay in business. They offered that I could just buy one of the ready made ones (not even a discount). Seems to me that I special ordered one for a reason. I took my refund and went to DQ.
Great selection and service. I got the classic sundae with hot fudge and caramel...D-lish!
The ice cream is great, but with a not so great price. Worth trying at least once.
Delicious ice cream! Great selection of flavors for the entire family to enjoy.
I scream, you scream, we all scream for ice cream. The ice cream here really is top notch but you do pay for it.
Very nice place for the family .Just to get a good ice cream on a hot day .
Decent service. Large selection. In my opinion, its a little pricey for what you get, and many of the flavors you can choose are mediocre at best.
Nice, clean place. Ice cream was fresh and good service.
Delicious and fresh! Natalie was our ice cream maker, we thought she was super friendly!
Like cold stone but at more reasonable prices and with fresh waffle cones
Delicious ice cream. You cant beat it
Awesome place to bring the little ones. And us adults dont mind ice cream either!