They are amazing at tire choice! Very knowledgeable and gets the Job done right the first time! I always leave feeling confident with anything done to my Ford explorer! Love this place And highly recommend it to anyone needing anything done to their vehicle!
Christopher was very attentive to our needs and made sure Mike took very good care of us. They were honest, reliable and affordable just like I was looking for. We will definitely be using them again for any of our vehicles!! Thank you
My A/C was blowing warm air, and I tried to refill the refrigerant, but a fine mist escaped from near the radiator. Chris replaced an o- ring on the high pressure side for no charge, but it turned out the condenser was leaking. He was able to replace that and get the A/C blowing nice cold air. He was easy to work with and has a good friendly personality.
Very nice workers, and reasonable pricing. In and out with an oil change fairly quickly and was able to go about my day in no time.
Good folks here. Good service. Reasonable prices. Definitely recommended.
Extremely helpful and honest service. Chris was so polite and professional. Got me in and out. I would highly recommend this business.
Chris S. was exceptional! He took me in promptly and discussed my tire options with me so I could select the best options for me and my family. While taking care of my vehicle, Chris noticed my inspection was due at the end of the month and offered to take care of that as well. Additionally, the team also did the oil change.The service was fast and courteous! I must say Chris really is an asset to the company because he also recognized a returning customer who was rather grouchy. He spoke calmly and professionally. He took care of her in a timely fashion and still kept me up to date on the status of my vehicle.I will definitely recommend the service and return for future maintenance!
I scheduled an appointment and went in for an oil change. Chris came back out and told me my car was throwing codes, that he noticed my mileage, ran some tests that he had shown me and suggested a transmission/ break fluid change and to replace my spark plugs. I figured better safe than sorry and had him change everything while my vehicle was in. He showed me about the coupon online which was awesome. I figured when my mpg was decreasing it was just regular wear and tear, but since he changed all that it feels like its brand new again 😊. Im very happy with my service and that he caught that! I will definitely be going back to this mechanic.
I went in last minute today for an oil change and the manager Chris was so professional, informative and understanding! I had a few concerns regarding my vehicle and he definitely eased my mind. He personally shows you any issues your vehicle may have.. many places do not do this! This is now the ONLY place I’m taking my vehicle and I’m definitely going to recommend this shop to my friends and family! Thankyou so much for your hard work and actually being a truthful shop!!!
This place is so friendly! They helped me out when I was in a pinch and serviced my vehicle in minutes. Everyone should try this place out. I would give them more than 5 stars if I could.
Was there yesterday for an oil change, turned out if it wasn’t for Chris going above and beyond I wouldn’t of known about the issues I had with my vehicle. Service was way beyond what I expected the professionalism him and his team have is outstanding. He even took the time to call my car dealership explain everything to them and called the Chevy dealer so I can get the work done. I will continue to bring my business to you guys based off this experience and I will definitely be referring everyone I know. Thanks again for everything
Chris was very professional and helpful. They did an excellent job. I recommend them highly!
Thanks to Chris, my car went from non-drivable to back on the road within 6 days after a bad car accident against black ice. He took the time to show me personally what is wrong with the car and how he was going to fix it. Extremely patient, personable and reasonable pricing. All in all 5 star experience!
Went in this morning for a tire rotation and oil change after driving across the country. Not only was the work done quickly and professionally, but also the team working there impressed me with how much they involved me in what they were doing. Obviously a very good family run business that I would recommend to anyone for any sort of job.
Awesome staff and quality work. The manager Chris was patient, communicated effectively, and has a lighthearted, enthusiastic attitude in working on my car.
Great service, knowledgeable technicians and a pleasure to do business with. Prices are great. Going back for a set of 4 tires.
Very knowledgeable staff! Help me find the problem with my car and gave me a great price to fix it. Highly recommended.
Chris was excellent. He made recommendations for my car. I respect that because he took the time to give me an explanation for an oil change. He gave me a reminder that my inspection was due. Tire Choice is my go to place.
The guy at the desk is slow and needs to retire. They have 1 worker and hes always on the phone. 1 1/2 hours for a oul change with a appointment is unacceptable.
The team and manager are great. Always very professional and courteous.
FANTASTIC work done in correct and effective way.
Went there for a brake light bulb replacement and their service was great. They had the job done in like 5 minutes and they even gave me the numeric bulb type my vehicle used for future reference. Very satisfied.
Fast friendly service for PA inspection and oil change.
In an out very quickly. Job well done and the prices are good.
I brought my 2006 Ford Escape in Cause of a problem with my power staring And they diagnosed And got my car done in no time.Ps Im bringing my car here for now on
Needed a new exhaust system. Ive been coming here for years. Repair was done quickly and expeditiously and no issues since.However the time I was there, every person who had their car looked at or worked on, the new manager told them there was wear on the tires.I just got new tires a few months ago, from them and he made it sound like they were ready to fall apart. I understand the need to upsell and make money, but if this is going to start being an every visit thing, Im going to consider going elsewhere.If I dont need it to run properly and safely, I dont want to hear about it.
Ive been coming here for over 7 years and Rick and his employees always treat us great. Good service and great prices. I highly recommend this station
Fast, quality service.
Best place ever!!!! Been dealing with Rick the manager and Ray the tech for many years. With all the family cars! I can’t speak highly enough about them. Great service! Always with a smile and super friendly. They go out of their way to say hi when I go in.
Always wonderful. Ray is the absolute best. I cant tell you how many times these guys saved me and my little ones by fixing my car! Without breaking the bank!
This was my first time at monro and I was very pleased with the service! They are very nice people. Whoever did the alignment on my car last never tightened the nut and they noticed it. Very efficient! I’m very pleased! Would definitely recommend this place.
Excellent service and workmanship performed by top mechanics - Ray. New manager provides a very comfortable and friendly atmosphere while waiting for your vehicle to be serviced. Highly recommend!
Dealership didnt have hours that worked for my work schedule. Saw the reviews for Monroe in Kingston and was pleasantly surprised. Called made an appointment. Go over today, gets me right in. So as Im waiting a guy comes in and says hes gotta a weird noise. Could the manager go out an take a look. He obliges and the guy happily left. He says it was just a small branch up from the tire making the noise. Ive been to so many car repair shops an seen how most will rip you off for the smallest thing. Not this shop. I will be back and highly recommend.
The manager is so rude ruined my vehicle now they say its not their problem dont ever go there all they do is rip you off
I’ve been going to this garage since I got my first car. These guys have basically watched me grow up. So honest and reliable. Rick and his team are beyond efficient, I moved recently and still travel to go to this specific location. Thank you for your honest service.
First time I was ever here. Despite being short staffed, the folks on deck were courteous and kind and the service was great! Prices were great, too!I’ll definitely be back.
Very nice people. Fair prices.
Very good place to get your oil changed, brakes, other auto repairs. Experianed and friendly. Monroe Tire still the same only name changed.
Just started coming to this Monroe in Kingston When I moved around the area. The manager Rick is really nice and patient. The pricing is great and I just used a coupon for 9.99 oil change. Will definitely be retuning again.
First visit and the service was very fast and timely. Workers were extremely nice and attentive. Would record this place a thousand times over and over.
First time here, super friendly service. I needed my car checked out for a road trip and they were great! Quick service, would definitely recommend.
1st time at Monroe. Dealership told me I needed front and rear brakes and didnt inform back tire was bad. Rick was very honest by informing me I only needed back brakes and a new tire. Highly recommend
I have been taking my vehicles to Tire Choice (formerly Monro Muffler) for years never a problem, work always excellent. I will continue to use Tire Choice.
Its March 14th 2019 and the nicest day of the year by far! It was 64 degrees outside and everyone and their mother were trying to get their cars fixed today. I called after noon to see if they could squeeze me in to get my van inspected, aligned and oil changed. Knowing full well that they were probably slammed because the first two shops I called had laughed me off of the phone for calling so late. They were wonderful. The older gentleman who answers the phone and works the computer said to drop it off and they would have it done between appointments by the end of the day. It was done in a couple of hours with plenty of time to spare. They were wonderful!
Have been coming here for years. Rick is the best - always treats you with respect and does his very best to accommodate you and have your car ready in a timely manner - no matter what the issue.
Brought in for oil change. Good price and fast service. Checked condition of tires for free. Air conditioned waiting room. Would recommend.
The gentleman I dealt with was very knowledgeable, and very nice man. It was a bigger job and it didnt take long. A little pricey. But quality work!
Ive been dealing with Rick in Kingston, Pa. For ten years now. Great man and Great place to have your car serviced. These guys have been treating me GREAT for a long time now !!!!
Great customer service! Rick was able to match a competitor price which saved me a few bucks. The car was finished right on time. Check them out!
Ive been going to Monro for a while since I moved here, they are honest and down to earth guys. Firestone was going to charge me $300 more for service that Monro did superbly. While other autoshops try to upsell you things you dont need, Monro tells you exactly what you need. I highly recommend these guys. Extremely personable, honest, and helpful with their services.
I never go anywhere else for car service! Rick and Ray are the best! They will not sell you anything you do not need. They really care and do the job right the first time. They are also careful to show you and tell you what is going on!
They changed my oil over a week ago and never put the cap back on where you fill the oil. I went there and they fixed their mistake immediately. Very good service.
First time to here at monroe and got serviced by an awesome guy name Rick and he pin pointed all my issues even offered to add a screw that I was missing. The prices were great and the service was a+ left he shop with my car feeling stronger and better. Will be coming back here as long as I live around.. thanx rick.
Rick is a great guy, and helped me fix the problem with my car honestly and economically. I would definitely go back to his place again! Also, I believe it is extremely important for companies to be interacting online with their customers- when good and poor reviews are given. The fact that every comment/review here has feedback from Monro shows they care about their customers. In the digital age, this kind of interaction is just as crucial as face-to-face care in order to constantly improve as a business and create loyal, lifetime customers. Keep it up! Im not sure if you guys are active on all social media, but if not, definitely jump on it. Facebook, Instagram and twitter are just as powerful. Thank you Monro
Ran into problems but called in morning and rick the manager did everything he can to get car done as fast as possible. He also gave me a card for 2 free oil changes. He was very apologetic even though it wasnt his fault at all. They did a good job with my car even though there was some issues. But again they were fixed and im very pleased. Will continue to bring business here. Thank you for being professional and understanding and finding a solution.
Best place ever! Fast service. Very professional staff.
Way overpriced and the Manager Chris is very cocky.
Receptionist was pleasant and very helpful. Satisfied with the work performed.
Ray is a top notch guy. He finds any problems and tells you straight up, this is what you need done, will tell you what you might need done soon, but will never tell you that you need something you dont. Staff is friendly,helpful, and honest, customer service is second to none. Only down side, corporate makes the rules and sets the prices, and staff is stuck in a corpetate strangle hold and deserve better, and should have the power to work with the customers, not bleed them dry as per corporate policy
After having a bad experience at a different shop I decided to switch over to Monroe, not only is it closer to home but great prices as well! The guys there are pleasant to deal with and are very time effective. I will be returning in the future for any work needing to be done.
I have been using Monro in Kingston for more than 10 years and Rick has always been really great in his sercice! Very professional and helpful anytime I need it. 5 Stars!
Been a customer at Monro for at least 10years. Service is always excellent and staff always goes above and beyond. Rick is a great asset to this business. I recommend to anyone looking for a good shop.
Great service been a customer since 2015. Mr. Rick the manager and his team has provided great customer service. Team is very knowledgeable. Will continue to come for years to come.
Ive been coming here for about 3 years now. great service! Highly recommend! Rick the manager told me about service i will be needing! highly recommend!
I came to the Kingston store after a horrible dealership experience and got 4 new tires, alignment and extra service for a second opinion after the dealership experience. Ric and his team took care of me and it was a great experience. I highly recommend this shop.
First time at the shop in Kingston. Rick worked on my car and did a great job. Very pleased and recommended
Ive been following Rick the manager around for 12 years. Outstanding service every time! Highly recommended.
Honest. Will work with you for appt. Highly recommended is reason why I came here. Rick didnt let me down. Explains problems and gives solutions. Been to other places, no one is nicer and upfront than this place
It’s my first time here, and I highly recommend coming here for any kind of service, inspection or alignment. Rick is a great manager
Thats the only place I go for my car. I trust them. They never let me down. The price is good.
I have been dealing with Rick for over 10 years. The service is always wonderful. I highly recommend bringing your vehicle here.
First time here. Rick is great. Brakes and rotors done for a fair price. All in all great experience.
Manager Rick is awesome. They get the work done promptly & at a decent price.
Had my boyfriends car in Friday monro does all of our work and hes very satisfied! Been coming here for years..highly recommend!
I have done business here before have had no problems. Rick is wonderful to deal with. Will come back
Ray and Leah were extremely helpful and it was a pleasure doing business in the Kingston store.
I have been going to monroe in Kingston for a about 7 years. Rick and his team are very good to me. And good prices.i will always go back
Always a pleasure taking our vehicles to Monroe Muffler in Wilkes Barre. Everyone is so friendly and helpful. Im in and out in No time. Thank you
First time here, Rick, the manager, awkwardly walked me through giving a 5 star review.Second time, I had an appointment, but the staff was so rude, I left without getting my car serviced at all.Customer service is better at Kost. Ill continue to be loyal to them, and regret checking out this place just to save a few dollars.
I love Monro Muffler. The staff are very knowledgeable and helpful. They always take care of my cars and offer great service.
I’ve been coming to the kingston location for about 2 years now and i cannot stress enough how GREAT they are! friendly staff. great pricing. i don’t care to go anywhere else for service. thanks for having the best customer service!
Ive been going there for a few years since I moved PA and Ive gotten to know some of the staff. Very professional and courteous. I would recommend taking your auto there and giving this center a try.
Always friendly and courteous. I work nearby and we all bring our cars here. Rick the manager is super nice!!
This was my first time here at Monroe muffler in Kingston PA. Rick the manager was very helpful and friendly. The staff was friendly. Would highly recommend toe everyone!!
New customer, but this place is great! Rick is very friendly and working with him is great! They are excellent! Prices are great! Totally recommend!!
Ive been coming to monroe for awhile now. Rick does a great job helping me out. Great job! Great prices!
I’ve been coming to the Kingston location for about a year now, and I am very satisfied with the service and prices. I would recommend to family and friends!
1st time at Monro. The service was great. They got me right in and it was very quick! I highly recommend!
My family and I have been coming here for the better part of 10 years and have been receiving very good service.Highly recommend!
Been going to this garage for several years. Rick and his crew are extremely helpful and honest. Highly recommend!
Great location! Had my oil change done in less than 30 minutes. Would definitely recommend.
Always come to Monroe, Rick will always take care of you. Helped with my Nissan Murano and securing my license plate that was dangling. Great Service Every Time!!
Had many amazing experiences had mono. We’ve had both BMWs here for braked snd always had great customer service, along with great prices.
Wonderful experience. I thought I had an issue with my car break pads and I went to monro muffler in Kingston and not only this wonderful gentleman almost spent an hour on my car opening all the tires and checking all the break pads, he also reassured me that there is nothing wrong and did not charge even a penny for it. Thank you for a wonderful service.
Got my oil change and tires rotated and balanced...good job and good price.
First time customer, was well taken care of. Rick was a great help with any of my concerns or questions. I recommend using monro.
Rick and ray are great to deal with. Very good to deal with.
I been a customer at monroe muffler in kingston pa for over 10 years. great prices friendly and informative staff. They are always reliable and trustworthy. I highly recommend.
Coming to Kingston for a long time, they do a great job, and always get me in for an oil change when needed !
Been coming here for many years and really love the customer service and the guys are straight forward with me and don’t talk to me like I’m a girl.Would and have recommended them to everyone I know who needs car repairs