I’m a SERVPRO contractor . Vivian and the team are amazing ! Cabinets right on time. Only 2 weeks . Attention to detail is unmatched . Used others like Pius . Hy is superior service . And quality of cabinet is much better too.
I purchased new cabinets and granite from this company and spent almost $10,000 with them. My cabinets were delivered in March then covid hit and then my granite counter tops were not able to be delivered and installed until May. Just last week I discovered a crack in my granite that is very long. I spoke to several other granite companies and showed them the pictures and they all stated that this crack was there when they installed it and that it is a easy fix. I called Hy and sent them pics of the crack and they are telling me that because my granite is a few months old that they can not do anything about it and can not fix it and if I want to replace my counter tops I need to buy new granite. THIS IS UNBELIEVABLE!!!! Im going to contact the BBB and report them and take them to small claims court. DO NOT EVER DO BUSINESS WITH THIS COMPANY!
I purchased a quartz counter top for my outdoor kitchen. Within a month the counter cracked. My research and consultation with other counter installers leads me to the conclusion that the counter was installed incorrectly. This company has refused to respond to emails or address this issue.
Friendly and knowledgeable staff. Great shopping experience.
Im extremely happy with the counters we purchased from Hy Kitchen. Their selection was far better than Home Depot and the price was also fantastic. They were also very accommodating and polite as I made changes to the order twice in the days before installation.We ordered quartz counters for three bathrooms (including the under mount sinks) and the kitchen with back splash. I performed the demo and plumbing disassembly myself so the place was ready for install when they arrived.The install was scheduled for Friday and with snow in the forecast I assumed it was going to be rescheduled. However, the installers showed up right on time and immediately got to work. I was impressed with how each person on the crew knew exactly what to do. There was no standing around waiting to be told what to do next. They started at 10 am and left just after 3 pm with the heavy snow already falling. The craftsmanship was very solid as well. They cut around the outlet in the back splash perfectly and also blended the seam in the kitchen counter better than I expected. Overall highly recommended.
They have so much to offer.
If you are expecting to consult with someone and gets ideas, forget this place. There was one person sitting behind a counter and chose to completely ignore us until we approached him ourselves. Even then, he was totally not willing to show us some options. Just asked us to browse the store which was torn up in multiple areas.Will not recommend unless you know specially what you want. Waste of time for us.
Hy cabinets are a high quality product and the service is great. We have purchased a bathroom vanity with granite top and undermount sink in the past from them. The best features are the quality of the cabinetry, being able to customize the size, style, color, counter top material, all for a reasonable price. In fact, we just ordered a small vanity and were able to get a price break since there was a scrap piece of quartz they are using. We bought a similar vanity at Home Depot but the sink was actually broken in the box...it looked like it was made out of foam inside. Hy products are sturdy. Would highly recommend.
Have ordered kitchen cabinets and vanities for multiple remodels. they come assembled usually ready within 1 to 2 weeks. Great price and product. Would recommend.
We have used Hy for the last 4 home remodels we have done and have never had a problem. It is always a perfect fit because they fit it on site. I highly recommend them.
My mom had her cabinets done here and they are one of the best places for price. My mom is a great shopper and they did a great job for the price! Very professional installs.
Decent countertop place. They seem to know what theyre doing (work scheduled, not yet done), but they are not the best with communication skills.
If there was a option for zero stars I would give them zero.Overall the customer service is horrible, and the quality of work is the poorest Ive seen.They dont treat customers with respect, come into someones house and start snacking on chips without asking.We ordered our kitchen customized and was told it would be about three months ended up being 7months. Then there were defective items that needed to be ordered in, make you wait for your product over 6 months when they said it would be 3months. Never once call with any updates.Once the remaining product arrived it didnt even match the rest of the cabinets. Very disappointed with overall finished product.
Can’t beat the cabinets & countertops for the money. Owners are great people!
Friendly service, fantastic quality for such a great price. We source all of our builds through them and we drive to them from Port Townsend!
Great service and price combo
More expensive, no customer service, no brand name products
Good service,
Great prices for good quality granite and cabinets.
Very commercial place, but the staff is super helpful
Vivian was very helpful good pricing
Budget place and it shows. Nothing bad, just not a super nice place. But thats why you save money