Great attentive & polite service and unique selection of flavors!The staff was super friendly and also thoughtful with recommending other flavors to try.You can still sample ice cream flavors (thankfully, especially with COVID restrictions), as long as you show proof of vaccination.I personally recommend the Honey Lavender and Chocolate Gooey brownie. But also recommend trying out the seasonal flavors, even if the name may not sound appealing at first!There is also a fireplace just outside of the store & also other ones nearby! So you can still have ice cream even if it’s still a bit chilly.

Always delicious & friedly staff. All of their flavors always hit the spot. Definitely give tgem a try if you are in the area

I come here every week to try new flavors. Would definitely recommend Honey Lavender and Cold Brew Coffee Cashew as classic flavors to go to. Also, their seasonal flavors are interesting (even bold sometimes) and are usually a nice surprise to expect every month.

Delicious ice cream. I was afraid to try their non-traditional flavors but they blew my mind. Lavender honey, vanilla olive, peach goat cheese were all very good. Would definitely keep coming to try unique flavors.

Visited Kirkland Salt & Straw for the first time. The place was busy, had to wait in line to get in. Staff was very friendly. I took cold brew coffee cashew praline. It was very delicious. Finished 2 big scoops in one go.

Tried this place for first time and was very good. Went with the waffle bowl with one scoop of chocolate guey Brownie which was very tasty. Two of these one scoopers ran $16 which it is good just not sure thats a reasonable price point for that. It was a nice treat and fun seating areas nearby.

Got their special yogurt ice cream with berries and the usual honey lavender. They definitely do not mix well. The flavors individually were decent.

My husband and I shared a scoop of the pumpkin bread and the salted caramel. So good! The real chunks of pumpkin bread in the ice cream was delicious! We also had the best ice cream scooper--the gentleman with the Sonics hat (bring the Sonics back!!) was knowledgeable about the ice cream, shared with us what his favorite flavor was, and was just all around great. Excited to try the next seasonal flavors!

Ice cream was great, staff were equally as awesome. Patient, helpful and positive! All the things we have been missing during COVID!The store is relatively small but I like the fact they have individual stations for serving people, and not necessarily a production line approach that bottle necks. Lots of different and interesting flavors. Love the fact its open late! Definitely on our must do list of desert makers!

Visited Salt & Straw for the first time while on a short trip to visit family in the Seattle area. The staff are extremely lovely, and so helpful with trying new flavors and food allergy awareness (fiancée with a major peanut allergy). I ended up going with the Lavender and Honey, which was really good, and can safely recommend any of the options they carry - it was hard to choose just one! Definitely get their seasonal flavors, super interesting and delicious. Looking forward to visiting again so I can get more!

Another visit: THE STAFF TONIGHT IS BEYOND STELLAR!!! Thank you!!! I love how each staff is different and shows their individuality in how the scoop/present the product! The real definition of custom, designer ice cream!Update: 18/06/2021 This cool dude named Nathan hooked us up tonight with out flight flavors!Not a fan but they do have bold flavors! Go ahead try their ice cream. Live a little! I love the cheese in the ice cream, though! Oh by the way, the have great customer service! And with that, I thank thee!

We tried two of their flights which comes with four flavors each and we were totally blown away by how good this place way. Not only that but all three staff at the time were super nice and friendly. We live in Renton but this place was totally worth the drive and we will be back. Try for blue cheese and pear. Its a flavor combo for ice cream that will surprise you how good it is ❤️

Amazing ice cream. Incredible flavors. Awesome staff. Always a treat to go here.

A bit expensive. We went here because someone was bragging about their olive oil ice cream. I couldnt muster enough courage to try it, but what I did get was delightful.

Very tasty! Had very unique flavors to choose. The few that Ive tried have all been very good and high quality. Its location is perfect for getting some ice cream after seeing a movie at the theater or doing some shopping at stores close by. 😁

Tasty ice-cream. Love the vibe outside the store. Though I wish they keep more flavors. Portion size is less than what you get in Baskin Robins

Nice location with seating outside around the fireplace. Perfect for when having some ice cream during the winter months.Good selection of flavors, but definitely not cheap for a cup of ice cream. They tastes quite good. Also have pre-packed pints in the refrigerator ready to go.Plenty of parking in the complex lots as well as in the covered garage. The complex itself is in semi opening states with some stores operating and other still preparing to open.Also social distancing is in effect now during the pandemic. Plexiglass inside when ordering ice creams as well as around the cashier.

Fabulous ice cream flavors. Very creative and fresh. It is amazing to see them whipping out waffles with their waffle maker and turning them into cones.

I am still so excited to have a Salt & Straw so much closer to me. I have always gotten their Honey Lavender ice cream, but today I branched out and tried their Jasmine Milk Tea & Chocolate ice cream. They dont skimp out on the chocolate and the Jasmine flavor is a pleasant accent not overpowering the tastebuds.

Excellent flavours 😊 This is a new shop in Kirkland near Totem lake mall - open till 11pm. Has a fireplace with seating area and there are many other seating area opp. to the shop (totem Lake mall). My all time favorites are almond brittle w/ salted caramel ganache and chocolate gooey brownie.

Great ice cream! The staff at this location are friendly and keep the line moving. They are great with food allergies, just ask. Plenty of seating outside to enjoy your treat.

Best ice cream in the area by far! If possible, skip the line by entering from the exit and just get a pint (or several!). Their ice cream is very heterogeneous and by getting a single scoop at the store you risk getting only part of the flavor.

Definitely a ton of interesting flavors. Not a fan of the few that I have tried but my daughter loves the ones she’s tried. I did mix salted caramel with strawberry and that hit the spot. 😋

Some of the best ice cream in the area. Super friendly staff, great little courtyard to eat ice cream in just outside, and some of the best waffle cones around.I love the random flavors they have and the fact that they change some with the season but keep some around all the time!

Why no AC??? The flavors are good and the service is top notch, but it’s hotter inside the store than it is outside. Not only does it make for an uncomfortable experience but by the time you get your ice cream, it’s practically liquid. So much for a refreshing summer treat. I also don’t think it’s smart to stay open when your FREEZER is so warm that you can no longer sell pints of ice dream, let alone keep the other ice cream frozen.

Oh, so much wonderful ice cream! The Halloween flavors are in and they are delicious! The black waffle cone is yummy, too!

Love their chocolate gooey brownie and other seasonal flavors! They have a nice fireplace seating outside to enjoy the ice cream.

On top of yummy ice cream they have outstanding service. Today I had the Cold brew cashew praline.

Mint chocolate chip flavour is amazing!) Texture is very smooth. You can taste that its made using high quality ingredients. Other flavours did not impress, though. Coffee flavour was too subtle for me. Starts at $5.

Definitely not your ice creamery of yesteryear. This place has a hip vibe, youthful clientele, and friendly yet knowledgeable counter staff. But the real star of the show is the ice cream. After all, this is why we come here, right? If youre craving for your classics like chocolate, vanilla, and strawberry, prepare to be disappointed because those will be glaringly missing. Instead, youll be delighted with very interesting flavor combinations. Personally, I look forward to their seasonal flavors, and at the time of this review and for this location (Kirkland, WA), its all about the berry. One word sums it all up - YUM!

We Googled for an ice cream parlor on our day off and went to Salt & Straw, situated on a nice small park with plenty of outdoor seating, both in shade and in the sun.Its in Park Place, a rather new outdoor mall in Totem Lake. This place has a great variety of grocery stores and shopping like you would expect, similar to University Village.We walked past the menu and the clerk rattled off the selections so fast that I didnt even try to choose, but let my wife deal with it. Later eating our ice cream outdoors, we saw the menu in prominent display as you approach.Its sounds improbable, but it tasted WONDERFUL -- bleu cheese pear ice cream. The service was super quick and it was predictably expensive. Thats okay for a day off work when everything ought to be special.Well go again if were ever in that neighborhood.

The only ice cream worth eating🍦Love that they ask you about allergies when you line up. I’m celiac and they are always happy to go take a fresh scoop from the back to reduce contamination risk.Also super convenient to order your pints ahead of time and skip the line!

Love their late hours. An ice cream after dinner is amazing!

Remembered my first experience at the Portlands store. I am glad to stop by this store while visiting. Stored special flavors are very good.

Best icecream Ive ever had and with tons of unique and seasonal flavors, too. The staff are super friendly. I dropped my icecream on the ground and they got me a new one free of charge. Great Experience overall. I highly recommend it.

They have very unique flavors here. Everything I tried was delicious. If you want some unique combination with good old fashioned smooth ice cream I would recommend trying this place out. Fun covered fire pit area to eat outside by during Covid.

Always love our stops by Salt & Straw! Now we can visit in our backyard (Totem Lake) instead of Bellevue, Cap Hill, or Ballard. The seasonal flavors are unusual and worthwhile, while their classics are guaranteed to please! They are not cheap ($14 for two cups) but we dont do it often, and the quality is top notch, as is the friendly service. Glad theyre in our hood!

Flavor selection is low and funky. Prices high with the only toppings being sprinkles for the kids. I add a star for usually having 2 or 3 vegan options. Not worth the wait when there is lots of great ice cream (and custard) in the region. I go now because the lines are short since COVID hit.

Last time coming here before moving to TX, friendly staff and great ice cream.

Absolutely delicious and creative flavors. Not too many places where you can have a pear & blue cheese ice cream, even fewer that can actually make it work. They have some really pleasant heated seating areas outside too.

Great, dense, and creamy ice cream, with fun flavors and exceptional customer service. They seem educated on cross contamination, as Im gluten free and they asked about allergies before I even ordered. Great ice cream place.

Delicious and, of course, features their unusual flavors. This new location at Totem Lake is detached from the larger mixed use buildings. Theres lots of parking, plenty of outdoor seating and even a water feature.

Delicious flavours and friendly staff.Theres a fire place right outside which makes it perfect!

Tastes bland. Cone is huge. Scoop is tiny. Last week I got a kid cone and the scoop was bigger. Waste of money.

The coffee flavor here was unique. It was more black coffee than a milky latte. Loved the strong bold texture. Great place to try out some unique flavors!

Great ice cream. Made there. I had the chocolate with brownie chunks. Yum

So many different flavors to choose from. They always have 2-3 options for vegan ice cream too!

Really good... but so expensive

Decent ice cream place with some unique flavors. Loved the lavender and honey ice cream!

Best icecream around. Waffle cones are amazing. Lots of creative flavors as well as the basics.

I love salt and straw and Im so glad theres one at totem village now!

Really good ice cream! The line can get long, but it’s worth it if you’re in the area

Been to several of Salt & Straws locations around the country and have experienced wonderful, friendly service at every one of them, so we were excited to her that S & S was opening near us at Totem Lake. Unfortunately, the service at the Totem Lake has consistently not met the quality standards that have been set at other locations. In particular, one male employee (short and dark-haired) doesnt seem to think that greeting customers, as my son and I were met with a silent, bland stare when we walked into the store today. His demeanor throughout our interaction (generously put) was belligerent and markedly unfriendly. Really an unappealing and souring experience.

Very tasty and unique flavors. And good price!

Always spot on with flavors and amount of sweetness in their ice cream (not too sweet)

This is a rip off in price and flavor of the ice cream compared to other places like Molly Moons.Its almost 6 dollars for one scoop and almost $13 for a single pint of very mediocre ice cream.Go buy some excellent quality locally made gourmet pints of ice cream for under $6 at Whole foods and save your money avoiding this place.

Practically gourmet ice cream, insanely good

Always super friendly employees, and tasty ice cream!

Great tasting ice cream but way over priced. One scoop for $5.75 is ridiculous. Inflationary pricing???

You can smell it from a mile away! Absolutely delish and love the quirky flavors. Would highly recommend.

The people who work there are so nice and friendly. Ice cream is delicious

Great Atmosphere and helpful staff. Honey lavender is a favorite.

An interesting location in the newer Totem lake shopping center. Great service, good outdoor seating, and always interesting and regularly changing flavors.

Awesome! I got the mint with chocolate- its vegan, made with coconut milk- it was really good!! creamy and a tiny bit salty but not too much. perfect ratios for a sunny day :]

Weird flavors but they taste great. I had the pear with cinnamon and cream cheese. I highly recommend

So much to say. So freaking amazing. The guy at the front door was so helpful. I love the unique flavors

Good, fun place to take the family. Be careful as there isnt really anywhere to wash your hands if you get ice cream on them. The minipark next to Salt and Straw is pretty neat and theres lots of outdoor seating (and a fire pit for late night eating!).

Great customer service, great tasting ice cream.

The ice cream was nothing special. The sea salt and caramel ribbons was a salt bomb. The chocolate gooey brownie was ok but the brownie wasnt gooey, more like cooked brownie chunks. The honey lavender one was good, heavier on the lavender than honey flavor. We got 3 pints and it was $41; one was inedible, one was ok, and one was pretty good. The ice cream wasnt particularly creamy, seemed like any other ice cream in the freezer aisle. For that price, I doubt well be back.

I love the quirky flavors that change periodically. When we went the flavors were named after popular childrens books.

I cant say enough here do do salt and straw justice. They have a wonderfully efficient line system setup for covid-19. I have never been to any Salt & Straw with the service was anything less than the very best. And the most important thing with any ice cream establishment: the Ice Cream is PHENOMENAL! I would eat it everyday if it wasnt disastrous for my waistline. Perfect for anyone who appreciates good ice cream.

This place has awesome ice cream but not cheap.

There is nothing like an ice cream to wash off all bad news lol can not be more happy to have salt and straw in our neighborhoodThey are fast friendly and have great ice cream highly highly recommended

This may be the best ice cream I have ever eaten. Cant wait to try every flavor!

Best I’ve cream I’ve ever had hands down!!

The ice cream is great, I love the french vanilla.

Great ice cream and the staff is extremely friendly and courteous!

My favorite ice cream stop for sure. Split sccops of chocolate brownie and double fudge in a waffle bowl is my go-to combo....but always waiting for their limited flavor, coffee and whiskey that I had the opportunity to try just once! Great staff and customer service too!

Chocolate Gooey Brownie is really good 👍

They have a good service and at the same time delicious foods.

Ice cream was phenomenal, loved the different flavors

Great ice cream and very friendly staff!

Amazing ice cream. They do have some non dairy options. They have rotating limited flavours every month that are always worth a try.

Definitely pricey but oh so good! Staff is great, super helpful and attention. Will absolutely be back!

Ice cream was good. However I bought 2 pints and discovered when I got home that neither was a flavor I had ordered. Very pricey.

Good God is this place expensive. Good ice cream, unique flavors, but the cost of a pint is outrageous. Secondly, pay attention to the label on the prepacked pints. I ended up with a vegan ice cream (which was good by non-dairy standards) but not for $13. I only noticed it was vegan after I ate some, it tasted heavily of coconut and I saw the little (v) on the label. My fault, but look closely when purchasing if thats not your vibe.

Im all for great and unique ice cream but the flavors here are nothing special, and the portions are very small. Way too expensive too compared to other local ice cream shops!

Salt & Straw is my favorite ice cream shop in the greater Seattle area.The store location and environment are great. I ordered a brownie pint and it tastes delicious. The chocolate taste is strong with sufficient texture from the brownie. It is not very sweet, which I really like.During the pandemic they no longer samples, which is understandable. I somehow find every store has different flavors time to time. Little bit hard to stick to a specific flavor.

Delicious flavors, excellent texture to their ice creams. Aroma wafting from the place will definitely draw you in. Theres usually a decent line, be prepared to wait 5-10m, but its worth it.

Asked for a fruit flavor got vanilla ice cream:(Smh...

Outlandish and delicious. Already cant wait until we go back!

Placed at an ideal location especially if you have come to watch a movie. Usually, you will see a long queue but the friendly staff keeps it moving quickly!Pro Tip - If you see a long line, just order online and go for pickup. You will get your order in less than 5mins. Look at the pickup timings before you order!We ordered Goosebumps which is a mix of so many flavors. Lemony, sweet, and so many flavors at each bite! This is a different experience.The other one was Goat Cheese Marionberry Habanero. This is another combo of sweet berries, funky goat cheese, and complex habanero heat that reveals itself slowly with a pleasant burn. Habanero is not strong and you can manage the heat

Good range of ice cream flavors are available and also good option for kids!

Went here with my son a few weeks ago, really enjoyed the variety of exciting flavors and beautiful interior. Salt and straw has so much potential, however I haven’t been able to shake the bad service from the young lady with very short hair. She was quite cold and a little snappy with me unprovoked? She gave the aura that she was annoyed that we were there. Hope they can improve friendly and welcoming service. Other than that it is amazing. Have to recommend the honey lavender if you do go- so yummy!

Great tasting ice cream and very friendly service, I have gone on multiple occasions and never have an issue.

Great location, super friendly staff and delicious nice cream. Plenty of outdoor seating and fire to stay warm.

Interesting flavors, tasty ice creams. Covid friendly ambiance

Strange flavors never seen anywhere. Good try however taste is ….

Very cute, chic ice cream shop. They have very delicious and unique flavors. The staff is super friendly.

The weird flavors are good. Lots of great places to sit and eat in the area