As an out of towner, I had no idea where to start to look for a reputable shop when my car was in need of a quality part (not the cheap reproduction pieces commonly found in franchised auto parts stores) and also the professional service to install it. I thought I’d be at the mercy of an unscrupulous shop. I read all the reviews for Tilo’s shop, Parts Alternative, and felt this could be a great place to start.It was one of the best decisions I’ve ever made. I just wanted to say the high-level of customer service and professionalism provided there by the owner, Tilo at Parts Alternative was unbelievably incredible! Not only did he have the original German part I needed to make my VW Passat safe and comfortable to drive, he, without a doubt, went above and beyond what a typical shop would have done to get me on the road again in record time.I would not hesitate to recommend Parts Alternative and their staff of professionals to anyone who appreciates excellent parts and service at extraordinarily excellent prices. Because of my extremely favorable experience with Parts Alternative, from this day forward, I’m officially a card-carrying member of their fan club! My only regret is why a business like this cannot exist back home. Bravo Tilo! Job well done!

Want to thank Tilo the owner of this automotive shop for his knowledge and repair expertise on European cars, quick and honest guy. Very affordable and not only that the guys at the car wash tent do a great job on detailing your car. Thank you once again!!

An Auto Parts and Auto Repair shop ( yes, all in one ). I highly recommend Tilo, one of the most knowledgeable persons in the parts industry. In addition, the Repair shop is managed with the utmost level of professionalism and integrity. Dont go anywhere else, always visit Parts Alternative first.

Great customer service💪 tilo is a great guy🙏

The best place in town not complaining at all recommended VIP services all the time!!!

Amsoil outlet. The best synthetic oil..Ill make your car go for .900,000.thousand miles. The owner .tilo is very knowledgeable. Of amsoil. Transition. Great prices. Sweet helpful. Family owned business.

Went in after shopping everywhere for liqui molly next geen(greenbottle) and the owner. Didnt stock the item but took the time to order it for me and literally arrived 1 hour later. Shop is nice and clean well kept. Tons of European parts in stock. They also do snap finance witch is great if your in a pinch for money. Would definently be recommending this place. Thank you!

Always with excellent service and hot coffee! You can visit them at partsalternative.com.

Find part and good customer service by Tilo

Great Place for all your import car needs and more.

Always the right answers for your needs

Good service

Outstanding service very knowledgeable and competitive prices A+

Awesome customer service. Knew exactly what I needed. Worth the drive.

They got the wrong part for my car and could not ger the right part and still did not refund my cash but gave credit only. it is not my fault they could not get the right part they operate back like in Puerto Rico where shops do not like to refund customer. I wont even buy a piece of gum from these crooks.

GREAT SEVICEQUALITY PARTAND PRICETHANK YOUSANTIAGO

Best parts you can find if you dont want to go to the dealership

This shop is still open!!...Service is excellent! Owner is very courteous and helpful...

Great Auto part extremely knowledge of what they sell.

Great place, very helpful and friendly.

Great ....... good people

Love tilo ❤️

Tilo is the best!!!

Best customer service and parts!!

Only place near me that carries AMSOIL foam cleaner.

Cool autopart

One stop for everything you need

Good

Excellent service very friendly I recommend it 100% I feel

They are the best they get you any piece if they do not have it available and delivers it to you the same day .....great customer service ....

Good attention

Tremendous service and fake prices my auto parts from now on💪