My spouse and I had the great pleasure of working with Greg. He is an amazing person, very understanding patient and kind. We did not feel any pressure to he took his time and answered all of our questions. We let him know our budget and what we were able to afford, and he worked with us to meet our budget goals. We drive off the lot with a beautiful Ford S 2018 with only 30,000 miles. I would highly recommend Drive Time and Greg. Thank You again Greg
I went into the Kissimmee Drive time on Friday and from the time I stepped into the dealership, Santiago my sales agent was amazing. He answered all of my questions and more. I would definitely be using them in the future. And telling my coworkers and family members about drive time.
So happy with the professionalism and attention to detail type of customer service my family and I received at Drivetime Kissimmee Gregory and Santiago went far and beyond to get us the best deal within our budget and made the buying process of our new vehicle smooth and efficient Thank you so much for everything you both did for us even stayed past closing hours to make sure we walked out with our new vehicle highly recommend purchasing your next car with Drivetime!!
Amazing location and a beautiful HASSLE FREE car buying experience! If you’re in the market for a car go see Santiago or Greg ! They both were patient, understanding and very helpful through the whole entire process ! Can’t believe how fun this was never have I experienced hospitality like I have from this team !
First time purchasing my own car. They were not overbearing or pushy, and let me make the decision myself. Extremely nice during the process. Their selection of cars is much better than Drivetime Orlando.The only reason its a four star review is I was misled by employees about the Silver Rock warranty policy. Not maliciously or anything. I bought a Subaru and brought the car into the Subaru dealership for a full inspection. Some issues were found. I was given incorrect information about how Silver Rock policy works by the employees -- luckily the Subaru dealership and Silver Rock were able to approve and process my repair claim, but just make sure to check your boxes and get the car inspected immediately when you purchase.
I had a really great experience at Drive Time today at the Orange Blossom Trail, Kissimmee lot. This is my first time financing a car, and I appreciate Denise helping me out today. It wasn’t hard to process everything, make sure you come here with the right things. You get the opportunity to test drive cars and find which car is perfect for you. I’m happy to say I’m driving home with my car today.
Denise is the best‼Very friendly and patient. We were very indecisive about what we wanted, however she took the time to address our concerns. She made the entire visit stress-free. The process was easy and fast. Prior to coming I read nothing but good things about her so we were ecstatic to have her help us. She even helped with getting the car insurance and good rates. Would highly recommend Drive time and ask for Denise I promise you will not regret it. It was also two other gentlemen who were friendly as well. We are new to the area and Im so glad we went with this dealership.
Denise was outstanding. We arrived near their closing time. She was very patient as we test drove a couple of additional cars than the one we came to see initially.When we finally made a choice, she made the purchase process go extremely quick and simple.She was very friendly and professional throughout the whole deal. Highly recommend her.
After dealing with an AWFUL experience at GREENWAY HYUNDAI. I decided to go to DRIVETIME! I went two Drivetimes in Orlando and both had EXCELLENT customer service. Jan, Nadeem and Denice were a delight to work with.After purchasing the vehicle, the check engine light turned on. Which for me, after dealing with such an awful experience at Greenway Hyundai, I was pretty bummed out. I took it back to Drivetime and they took the car back, fixed said issue, notified me of the repairs so I could repurchase it. They truly care about the customer!!
DriveTime Kissimmee was very helpful and professional. They listened to what we wanted and they were not pushing us to get something more expensive. All of the cars are very well taken care of from what I saw. The whole process from being approved to driving it off the lot went very smoothly! I will return to them for all of my vehicle purchases from here on. A big thank you to Jan and Jonathan!!
Denise was very helpful and patient with me during the process of picking out a car from first phone call through the purchase if you go here definitely give her a call
Great place, Denise was Pleasure to work with she was very helpful and knew what she was talking about. She went above and beyond to help me
I was handled by Denise she is a very nice lady everything went smoothly and she explained the car perfectly and showed me where everything was at and made sure that everything worked before selling me the car and she helped me find the perfect insurance with my budget I recommend you come here to get your car!!!
My fiance and myself went to drive time in Kissimmee . We have been saving and saving for the right time and right dealership. Today we went in and meet with Denise Rodriguez she is AMAZING, she took her time and made sure we understood everything we was singing. She made our trip here feel like home! Thank you Denise you truly are amazing at what you do, you made sure the car we bought was a perfect for us! I definitely would keep sending people your way. Your truly a blessing thank you for having some much patience with us and helping our beautiful family get back on the road again!
Dealing with Denise was great. Was a real simple and easy process. Ill definitely have friends and family coming to see. Amazing experience.
It was an awesome experience. I was taken care of by Nadeem and he was exceptional in helping me choose my first car. Definitely looking into future business with Drivetime. Thanks Guys!!
Thanks guys for helping me and my family out. Friendly, nice, professional, and jokey in a good way. Manger called me a few days later to see how was we doing and thanking me for chosing them for are business and helped me with a few questions I had.
Denise was extremely friendly & helpful as I shopped for a car for my daughter. We had a very pleasant experience.
Salesperson Denise was very helpful. She was very patient and easy to talk to. If youre looking for a good vehicle I would definitely recommend going to talk to her.
I ca t believe the deal I got. Im excited Denise was great walked me through everything as well as made sure I pressed every button, opened everything and than some. It was like she was buying the car..Love the experienceThanks Denise
My experience was excellent and staff was very friendly professional and courteous and answered all the my questions very politely.i would highly recommend drive time to all my friends and family.
Javier, Jan & Areikar are amazing! I could not have asked for a better group of people to help my through my buying process. They made me feel comfortable and not pressured. There were no “stupid questions”. I walked out with my car in 2 hours. Excellent prices and outstanding customer service!
Friendly, professional service. No- pressure sales. For a nice little car for a very good price.
I have an outstanding service from Denise.She answer all my questions and concerns.I even got a better car than the one I was looking at the beginning. I highly recommend drivetime and Denise. You wont regret it.
No Pressure, Smooth Process. My work van broke down on me 8am this morning and Denise and Gary had me in the car of my choice by 2:30pm.
I had an amazing experience - very fast, efficient, and they found me exactly what I was looking for. The only reason I didn’t give it 5-stars is strictly bc while the woman who helped me do my paperwork was amazing and very sweet, the whole procedure felt so rushed. I have anxiety, so with the rushing and throwing so many things at me to do at once it was hard to keep focus and calm - but again, she was very sweet/nice/helpful.I definitely would recommend them if you are looking for a honestly priced car, wide selection, and staff who will be honest about what they can and can’t do for you, and do all they can to make it work.
Our Sales Advisor, Denise Rodriguez provided exemplary service. The entire team pitched in to make our experience one that I will share with my friends. I would highly recommend them to others.
Great service, with friendly and amazing service from Denise Rodriguez. Gave me plenty of great options and listened to My request for what I was looking for. Thanks for my first experience in a dealership.
Denies Rodriguez was very helpful today with assisting with the purchase of my vehicle
Denise went above and beyond for me so I could get a car. I honestly went in just expecting to be told no or to be offered something crazy expensive. But Denise was amazing and made everything extremely smooth. I went in expecting rejection and came out with a new car and a loyal customer! If you ever drop by, make sure its Denise who helps you!
The entire process was incredibly convenient. It was quick, smooth, and hassle free. Big props to Javier and Jan for making the buying experience painless. They were both very professional and helpful.
Mrs.Rodriguez and the staff was very helpful, your in good hands with DriveTime . Don’t hesitate at all . Wish all Dealerships was this smooth.
Denise was an amazing sales rep! She did a wonderful job helping Us find the perfect SUV for our big family! We couldn’t thank her enough! ❤️
I experienced a great experience with drive time my sells rep Denise Rodriguez was spectacular a angel from heaven, got us into a Ford Edge 2017 and I’m just so excited and blessed and I love my new Vehicle and thank you Denise I will definitely recommend you to anyone. Most of all my son loves it my family is happy.
What an awesome experience. This was our second car from this location. The process was smooth and our sales associate, Hany, was amazing and quite funny. Definitely recommend choosing this Drive Time.
Jonathan did a good job good customer service the process was easy we got a great suv very happy with the service
The team here is incredible! Very helpful .. broke down all the information we were signing. Definitely recommend! The entire team is AWESOME!!
Denise was awesome. She helped me out a lot! Jan was also amazing! Got me a sweet deal on a new car.
Hany was great as my salesman at Drivetime from the moment I walked in the door a week ago until the very end. He was very efficient, friendly and did not pressure me to do anything I didn’t want to do. He gave me all my options and allowed me to make the best choice for me. I would highly recommend him and drivetime if you are looking for a car.
The service by Hany he is very knowledgeable and was giving me great customer service. I will recommend service in drive time look for him.
I’m a first time car buyer and Denise helped me get my very first car. Everything went so smoothly and she did an amazing job explaining the process and making me feel like I was in excellent hands. She was so friendly and even took the time to talk to my father-in-law who was helping. This place is amazing! 10000000/10 would recommend to everyone 😊
Thanks for not giving up and getting me a car where to go Denise never change thanks!
It was my first time going into drive time didnt really have a specific car in mind but my sales woman Denise helped me find the car of my dreams she is really really good she doesnt pressure you she explains everything to you clearly and shes just plain awesome if you ever plan on going to drive time ask for Denise. Period.
Denise was amazing and helped us through it all ❤️ Thank you guys for staying and helping us out we really appreciate it.
This is my first official car, lol!! And my experience was phenomenal because of Hany Atasi. He was my rep and helped me find a car that is perfect for my kind of driving 🙂😁
Hanry Atais was incredibly helpful, he took the time to listen to all my concerns and try to give me exactly what I wanted. I am very satisfied with my experience today.
Denise was very helpful and I can recommend to everyone that’s looking for a car! Quick and easy process
Other than the wait from other customers, which is understandable, everything went smooth. Javier made me feel very comfortable with my purchase.
Best experience ever Hany Atasi was great he made everything simple and perfect could not ask for a better experience
Hany was great... Ive been to a few different dealers and hany at drivetime put in work to get me into the vehicle I wanted. Great job
Hany Atasi was very helpful and professional in helping find my vehicle thank you so much
Javier was great! Had a great experience with finding the car i envisioned and more! He was extremely helpful, Highly recommend!
Great people easy process and if they can approve me they will approve THEY will get you driving
Hany did a great job he was very friendly and knowledgeable of what he was doing and he sold me a 2013 Hyundai veloster all I gotta say is well done.
Hany was very helpful with everything, such a sweet man. Really helped out a lot, he got me my first car........ Thank you hany for all that you’ve done I will be sure to refer people to you
Amazing help and they did not give up until they gave us the best deal they possibly could.
I was not pushed into buying. Appreciate that. Very friendly and courteous. Thanks
Great customer service here today with Jonathan. Super informative and everyone in the store was extremely nice. Very clean as well.
We had a great experience! Hany was extremely patient, kind and helpful!
Hany was extremely helpful. Great knowledge and communication. Very grateful to have worked with him.
I received spectacular customer service from Hany Atasi. He was patient had great ideas and put customers first.
Hany was great and fast. Explained everything in great detail. I do recommend this drivetime and Hany.
Unbelievably smooth process, test drove a few attractive cars and made a choice. Spoke with Javier & Jan over the phone, exchanged a few details and he had my paperwork ready for drive off at the same day, no hassle.
Had an amazing experience thanks to Hany true to word and price range did not push or rush. Will recommend DriveTime to anyone especially Hany thanks so much.
Awesome customer service. Bryan and Claudio where AWESOME!! The staff are super friendly and the place itself is amazing. They have a kid zone for the little ones to play. The Restrooms are on point equipped with all the main necessities. It feels very homey, the toilet paper hanging is not the annoying industrial one, its actually a normal toilet paper and hanging. The sink is not the push industrial water by time its a normal elegant home sink. The only industrial equipments are the soap, that functions perfectly, and the hand dryer which gave me abit of trouble to dry my hands with the motion detection but still worked perfectly. The main room has a café stand with many options of creamers and sugars, plenty of cups and napkins too. Theres two water fountains with cold water. And you wont believe they have theyre own POPCORN MACHINE! Incredible! Warm buttery popcorn at your disposal. They have a rest area with sofas and coffee tables and a big flat TV! Did I mention the staff is friendly? YES! They check up on you with welcoming smiles every now and then to make sure your comfortable, as if the popcorn and home sofas and TV arent enough comfort XD. All in all the place is great they just need to work on the deals for people that dont have much $$$ or trade ins, but other than that ITS A GREAT PLACE! Come visit DriveTime and review the place yourself maybe even leave in your brand new car or Used car! 😉
I recommend going to Javier! He made the process quick and easy.
I am so happy with my buying experience here. I feel like I got more than I even expected. Very friendly and hard working staff. I could not say enough about Denise Rodriguez. She went straight to work for me and got the deal done with ease. I told her what I wanted and expected and she got me more. Thanks to Denise Rodriguez I am the proud new owner of my Ford edge. Please go see Denise for your next purchase. You wont regret it.
Hany from Kissimmee location was so amazing. This is the first time I have every got a new car and he made my fiancé and I feel so comfortable. He went over all the paperwork I didn’t feel like he was rushing he took his time and he was very patient with us, If we were to but another car Hany we will be the guy we are going too.. Thank youBest..
When you come in talk to ms Denise She is very nice and helpful
Do not buy a car from this dealer. They appear nice and friendly upfront and then throw you curveball after curveball until you sign an agreement that comes with a pricetag of the car 3xs over. My husband and I were in a bind, needing a car immediately. We saw one here that at first seemed a bit high, but beggers cant be choosers so we thought wed go ahead and get it. BIG MISTAKE! This car was $2000 OVER the KBB value, then they tacked on an extended warranty for nearly $4000. That warranty covered next to nothing. Finally upon reading the details over when I wasnt being rushed, I got to look over their financing upon reading, I nearly had a heart attack. Now my husband and I have very good credit, with well paying jobs. The APR should have been about 5%, max 8%. This car was set at an EXTREMELY HIGH 25.4%!! And payments were going to be $209 BIWEEKLY for 72 months! Are you kidding me??? Over $400 a month for a USED car! So by the end, this car marked at $10,000, sold at $16,000 after warranty/taxes/fees was going to cost us over $32,000 for a 2013 vehicle! We could get a brand new car for half the price and half the payments. DO NOT BUY FROM THEM!! Thankfully we were able to return the criminally expensive car and were able to out-right purchase another, better car, from a different dealer. Stay away! They act nice in order to get you in a vehicle that there is no way you can realistically afford to keep. We were lucky in being able to get out of it before it was too late. Do not fall for it!
I lobe Drive Time. I didn’t think I could get a car. I would really recommend Drive time to those with god our bad credit. Thanks you Jan and Denise
Awesome experience at Drivetime..Jonathan Acevedo of Kissimmee store made my time there a new learning experience, explaning every single detail I needed to know..He was so thoroughly on point that he knew the car I needed..went out side took a spin and it was sooooold!...Thank you Jonathan a thank you Drivetme!..
Hany, was wonderful. Made the car by experience (my first time alone) a breeze.
Hany is a awsome salesman amazing costumer service!
Javier urena is a very professional and amazing person and salesman and the staff at drive time Kissimmee is wonderful
Mrs Rodriguez was excellent & explained everything quite well.
Hany Made my experience So awesome I literally had to come in 3 times and I felt so bad because I felt I was wasting his time but he did not make me feel like that at all it Took 3 days but I finally got my car that I wanted 😊 if u looking for a car Hany is your guy thank you so much Hany!!☺
This is my first time financing a car and the experience was good and easy! They are so nice and Hany helped me a lot. even thought I couldn’t get the car I came for I left with a car I love! Thank you guys!
JAVIER WAS AWESOME !!! VERY PERSONABLE AND PROFESSIONAL HIGHLY RECOMMEND AND SALES MANAGER JAN WAS EQUALLY AS AWESOME FAST FRIENDLY AND PROFESSIONAL FROM START TO FINISH!!!!
Five star service hany was a great help with the sale of this vehicle
Beautiful customer service John is amazing made sure I got the best deal for the right price . I will highly recommend drive time to all my friends and family thanks guys would definitely be back to buy from you guys again
Everyone was great and patient thank you to everyone especially to Areikar and Hany
The service was outstanding, and the overall performance was a great experience.
Javier was very helpful! Made a stressful situation not stressful at all! Thank you so much!!!
Javier was the sales associate that helped me. He made it quick and easy, great customer service
Thank you hany for helping get my first car! He was honest and quick!
Jonathan & Jen Help me out a lot & i got approved & went the next day to pick up my cute small car . i recommend you going here . you want regret it !
A salesman by the name of Hany made my experience with drive time incredible. Full of patience and very knowledgeable. He gave me many options and wasn’t pushy like some other salesmen when it came to my decision that was best for me. He Handle everything so Efficiently Explaining every step addressed any of my concerns and solved any problems I may have had. Best sales person on the lot!! Thank you so much love my car.
Very friendly staff, they go above and beyond for the customers. Very satisfied, Thanks for everything Javi
I traveled all the way from NY to Florida to get a car and they made sure I did not make the trip for nothing. Everyone was absolutely friendly, down to earth, and very chill. I got a dope Honda coupe with rims and I am very happy with my purchase. Highly recommended them 💯💯💯
We were looking for a reliable car for our son and had went to the DriveTime about 20 minutes away from our house is Brandon Fl. The staff was rude and Marcos acted like we were bothering him just to look at one of the cars. We seen a car at the Kissimmee lot my son really wanted so I called over to set an appointment and spoke with Jan. Jan was incredibly friendly and honest. He was by far one of the best salesmen that I have met. He was completely upfront about everything. We bought the car and will buy from him again. It was worth the 2 hour drive and I’ll do it again when it’s time to buy my next car. Wonderful experience with the whole staff at that location!
Amazing people to deal with....if you need a vehicle this is the place to go.
Very easy experience with Denise. Deal completed in under two hours.
Hany was my God Sent.He went above and beyond to provide me with my car and insurance.In my time of distress he was my relief. We need for people like him.Thanks HANYU ROCK
I purchased my vehicle yesterday from this locations and with the help of our salesman Hany we had the best car buying experience and we so highly recommend him and this place for anyone and everyone that would ask us. My fiancé and I were so impressed and happy with the overall experience.
Greeted professionally and attended to right away. Ramon was our sales associate and he went above and beyond answering all our questions and showing us all the cars we requested to see. He made the process quick and painless. When Im ready for my next vehicle, best believe Ill be back and looking for Ramons help again.
I have to say that out of all the interactions I have had in my 40 something years of age with car sales associates Denise Rodriguez by far has been the best person and sales associate that I have ever dealt with.I highly recommend Denise Rodriguez to everyone who reads this review. Being in the Sales field for over 25 years I have to say that Denise is one of the best at what she does and at building relationships with her customers. Going forward unless Im buying a brand new vehicle, Denise Rodriguez will always be my go to person. Thank you Denise for taking your time to assist me throughout the entire process.The Dealership was very easy to work with as well.
The easiest simplest process. They were clear with everything and made it simple. They had a great selection of cars and even though the one I wanted was at a different location just because I wanted a very particular one they picked it up and brought it to the location I was at. Jonathan was the best the million questions I had for him he answered for me. They gave me all the paper work and showed me numbers down to the cents. I highly recommended trying this place to everyone.