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Mars Auto Trade - used cars Florida
2596 N Orange Blossom Trail, Kissimmee, FL 34744, United States
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Mars Auto Trade - used cars Florida
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He
Review β„–1

This place was awesome πŸ‘Œ and staff was. So nice they. Help you lot for looking car good collection. My husband bye yesterday. Good car in this place and good price also and girls and ( andy) was great πŸ‘ people. Thanks you for helping .. I am come soon .. thank you for carrying us...

Ke
Review β„–2

Great service and sales. We got a used electric Nissan in fantastic shape. We will definitely recommend anyone looking to get a car at a great price here at Mars.

ad
Review β„–3

Bought an amazing 2012 Honda Civic very reliable people great service quick and attentive recommend everyone to come here for there cars

Jo
Review β„–4

I bought a car here two months ago and they went out of their way to make the process as easy and as fast as possible, the customer service was great and the guy who helped me (Andy) was very nice. They made me feel like I was at home. I would recommend this place to as many people as possible!!!

An
Review β„–5

Great dealership, Andy, the sales man, helped me out a lot, got me in at 2017 infinity q50 for a great deal, in great condition too. Everyone was very friendly and nice, offering me water and snacks while we waited for everything. Extremely recommend people to come and buy from here.

La
Review β„–6

This was excellent seemless car purchases I love how the customer service was there to help make my purchases faster compare to other car dealers less than 2 hours

za
Review β„–7

Great assistance and good prices look forward to doing business again.

Ha
Review β„–8

Updated after 2 months: DO NOT RECOMMEND THIS PLACE. You will get what you paid for. I purchased a van from here and it broke down within a month. Fuel Pump, Electronics, Guage Cluster, Exhaust system, Throttle Body, and ABS Control Unit. Everything has fallen apart. My van is currently sitting at the Volkswagen dealership and they are unable to get parts to fix this van. The van was cheap here but was sold with lies. If you do manage to purchase here, do not have them do registration and tags for you. They will bait and switch you. First they will tell you what costs are to pay, and then when you are ready for pickup - they will delay you and ask for more money.

Co
Review β„–9

Was looking for a minivan and saw some good deals at Mars Auto. When I got there Genesis in sales was great, and so was Lorenza in the office. This vehicle purchase was the best car dealer buying experience I ever had! Left with a great deal, and the staff was the best. I would recommend this car dealer to anyone looking for a used car.

an
Review β„–10

Best used car dealership in the area!! Most cars have a dealer warranty. The cars I’ve looked at were clean and ran great. I will definitely refer my friends and family here. If you’re thinking about buying a car, come here! .. πŸ’―% recommend

Ri
Review β„–11

Great place to buy a car. No hassle and prices are reasonable. Friendly staff and fast and easy process. Recommend this to anyone looking for a good used car lot.

Br
Review β„–12

0 stars, Bought a car last week, they told me they had put brand new brakes on it and a brand new air conditioner. I have it in the shop because of LOTS of issues, the back brakes are shot, the air conditioner has a significant leak and when put on a lift he could tell its been in a front end collision. We were told there was no accidents either. $3200 in repairs not including the accident damage underneath ( Have to take it to auto body for that) When I called and spoke to my sales person Andy he said I could bring it back there and their mechanic would fix it. But I do not trust them Ive already been lied to once and the car is unsafe to drive. DO NOT BUY A CAR HERE, YOUVE BEEN WARNED.

Ja
Review β„–13

Had a wonderful experience getting a car here! Andy was kind and very helpful. The car has been great to me!

Ju
Review β„–14

I was a bit scare coming in to a small dealer and I have to say that by the end of the deal was an amazing experience. Sheila (Sales) and Lorenza (Administration) were beyond my expectations. Both were so helpful providing information or answering any question about the vehicle or the transaction. I didn’t feel any pressure at all. Excellent Service!!!! I would recommend MARS AUTO TRADE to any of my friends and family!!

Ja
Review β„–15

Marsautotrade is the best place to go!!!!… Everyone there was very polite and extremely helpful. They have excellent customer service and they will make sure that you are satisfied!!!! Try them out you would not be disappointed!!!πŸ˜€πŸ‘πŸΎπŸ‘πŸΎ

Jo
Review β„–16

Best dealer in town good service πŸ‘Œ thank you for my cars I have purchased πŸ‘πŸ˜€ n I will keep coming back πŸ˜€ for more in the near future πŸ˜€πŸ‘

Em
Review β„–17

Mars Auto Trade is the best user car lot hands down!!! Lorenza Perez is one of the saleswomen there and she had our back through one of the most toughest times in our life. My husband and I put a down payment down for one of the cars at Mars a few months before COVID happened. There was many situation where we didn’t have the money and Lorenza looked out until we were able to pay it. Mars also fixed the car when it was having issues when we first got it at no cost to my husband and l (within the warranty period). Great staff at Mars. Very down to earth people. Thank you Mars!!!

Da
Review β„–18

Honestly I got my first car here and it’s wasn’t the best. They gave me a car that had a problem with the radiator. They are nice people I won’t lie but I wouldn’t choose to get your car from them. It should be your last option. I only being honest . I feel like the really care about the reviews that why when you get your car from them they make sure you do it before you leave I don’t like that. It should be my choice to write a review not you telling me to do it.

So
Review β„–19

Hindsight is definitely 20/20! My daughter saved her money for 2 years to buy her little sedan. We came to Mars and got a decent deal. Didnt get the permanent tag till 2 days prior to temporary tag expiring. Mars blamed tax collector. Tax collector blamed them for not being timely and efficient with paperwork. But that actually ended up being the least of our problems. We just found out after having the car for barely 5 weeks that it had a ton of issues. Even if we had taken our mechanic with us to help with our purchase, a lot of the issues our mechanic found were after mounting the car and removing pieces, which he obviously would not have been able to do by visual inspection. Theres actually a huge hole under the seat because whoever previously repaired it cut corners to reach the fuel tank. To top it off it isnt even properly mounted so there is a possibility it could overflow gas out! Mind you this is my childs vehicle she relies on to drive to campus. To top it off the dealership put a gps on the car that they never told us about even though we paid cash in full, no financing! Why was this gps not removed before we drove it off the lot?! Its not bank financed! Stick to reputable dealerships! This is NOT the one.**Update** WOW they lied all over their response ??? Its astonishing. Steer clear! Ps. They force everyone to leave a 5 star review before they even leave the lot. Im sure the rest of the reviews on here can vouch that to be true.

Jo
Review β„–20

Worse Car Company Ever!! I paid on a 2013 durango for a whole year, looked at contract still owed what we started withand we put 5k and after 1 years of payments of 438 monthly i still owe 9k?? I Was late on a payment for a couple weeks they repoed my car without sending any notices or phone. The Way the handle there customers during a pandemic is horrible. I Tried to make the payment i missed and they tried to make me pay the 9k owed to get the car back. I Was upset about the repoe at first but when i looked at that contrat i was excited that they did take that car back. DO NOT DO BUISNESS HERE

Tw
Review β„–21

They did an awesome job. As soon as we got there Sheila helps us find that type of car we wanted. She was very helpful and professional. Lorenza help us with paperwork. She was helpful and very professional as well. They both had great customer service.

Ev
Review β„–22

I absolutely love Mars Auto Trade. I moved here from Massachusetts, and was very hesitant with buying a car from a dealer, however I found them & couldn’t be happier. The process was stress free, hassle free. They were not pushy, guided me through the way. I REALLY REALLY recommend them! They have a customer forever with me.

Da
Review β„–23

The workers were very nice and made sure we knew everything that we needed and wanted to know. Very nice place would definitely recommend for others.

Gi
Review β„–24

Sooooo patient and understanding. I was very indecisive on what exactly I wanted out of a used car but the people were so patient and really showed that they were looking out for my best interest and not theirs. They work with you if there is anything that needs repair and are very humble people. Rafael was my sales person and he was very helpful, respectable and let me test drive all the vehicles I was interested. Lorenza wrapped everything up quick, easy and smoothed. Great experience!!! πŸ‘πŸΌ

Vi
Review β„–25

We went to this dealership to find a car for my daughter. She found a few cars she was interested in so we asked about a test drive. Instead of just providing my license for a test drive like every other dealership I have been to, they required that I fill out an application. I asked if they planned to run my credit for a test drive and the salesman told me yes, he had to. I told him I planned to pay cash for the car and he said he still had to run my credit. So we left not even hearing any of the cars start. Very odd policy so beware.

da
Review β„–26

They are persistent in making you leave a 5 star review before even signing the papers. This place sold me a mini van which started leaking oil 3 months in, to test drive the car you have to fill out an application and do a credit check before taking it out of the lot. DONT BUY FROM HERE, THEY HARDLY KNOW ENGLISH AND SELL LEMONS ...

pr
Review β„–27

Fantastic people very helpful for being a first time buyer made everything very easy and clear for me to understand was helped by Andy great guy very helpful highly recommend

Be
Review β„–28

Lorenza, Genesis & Rafael were great! They were super nice and professional, great place to get a car. Good prices and god conditions!! Thank you all.

Ta
Review β„–29

Great service & wonderful people. They treat you like family. I felt like they were my family how humble & nice they were.

Lo
Review β„–30

Compre mi pick up truck con ustedes y me dijeron cual quier problema ustedes se encargaban y es pura mentira El dealer mas malo .te hablan muy bonito para que compres. πŸ‘ŽπŸ‘ŽI got my truck 3 month ago they told me any problem bring it. Thats not true first week with truck ac stop working. I had to pay $400 last week to get it fix. And dealer pay $400 but still sux. I pay around $17000 for this shitty truck. dont recommend this place for anyone. πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©

Ma
Review β„–31

They did me really good very friendly good good people so happy am with mars auto trade very good place to buy a car

Br
Review β„–32

Great experience!!Just traded my car for a 2017 outlander.Rides very well, low mileage and service was excellent.

ga
Review β„–33

Wow what a fine dealership had a nice and great time visiting will be looking forward to coming again

Ma
Review β„–34

Got my daughters first car here at Mars. Rafael was my sales person very nice guy helped me a lot. Couple days later the horn started going off for no reason brought the car back Rafael took care of it right away and they fixed it. Couple days later the same thing happened this time the abs lights and the Traction control lights went on. Called Rafael told me bring the car in. This time Martin reassured me that they will fix what ever problems they find and he changed the fuse box for me and reassured me that they fixed the problem and I should have no more problems, and if I do they will do what ever they can to help me. Very nice people Genius was also very nice and helped a lot. I would recommend Mars to anyone looking for a great deal on used cars.

De
Review β„–35

Had a great experience and everything was fast. Staff was very friendly and the car selection is nice . All cars look great inside and out .. will buy again in the future and would recommend... πŸ‘Œ πŸ‘Œ

Jo
Review β„–36

IncreΓ­ble dealership, great experience and the associates are incredible with the service. I absolutely recommend them 100% . :)

Gr
Review β„–37

Thank you Lorenza for staying long after closing to finish completing my paperwork so I could take the car home that night. Buying a car has been so stressful but I appreciate your help. Mauricio was also helpful showing me the vehicle and answering any questions about the car. I am confident that I got a quality vehicle with lots of life left in it.

Ad
Review β„–38

We just happened to walk in here for a 2015 toyota camry and out of all the places we looked at this dealer worked the best with us. Great service and were happy with the car we got.

ch
Review β„–39

Great place to buy a car and great people. Thanks Sheila for helping out to get me on the road. I just moved here last week from PR with my daughter. Only count with a little money to get a car. So I google car dealership and this one had the most good reviews from customers and I called and talk to Sheila my situation that I needed a car to start my new job and to find a place and with little money down and Sheila told me come down and I will put u in a car so I took a Uber and got there and she already had the car that I needed to start off and is a nice 2008 galant se low miles and one owner and test drive and they had my paper work ready to sing and drive just 123 done and so far one week driving it and went to Tampa and lot of places and drive very smoothly and no problem so far. This people help you when you need a car no matter what u situation. Thanks Sheila and you team.

Do
Review β„–40

I can tell you these people really are the best in the market. I bought a vehicle and had and issue with it and so i call them right away and genesis told me to bring it back. She went above and beyond in customer service and worked with me to make me a happy camper. 10 stars ***** ***** best out there on buy here pay here.

Jo
Review β„–41

My 2nd Vehicle on This Dealer is The Best on Town.

Me
Review β„–42

Hennessy was our sales associate she was very attentive and responsive to our needs found us a great car at a great price. Great customer service. Lorenza was the finance associate who is very knowledgeable and got me a great deal. I was recommended by my brother who purchased his car here. If looking for a great car at a wonderful value visit Mars Auto Trade. I will definitely will be a returning cuatomerπŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ˜˜

Sh
Review β„–43

My experience with Mars was good and quick and easy process. Lorenza made sure I was taken care of while multi tasking and providing customer service to other customers. I will be back to make another purchase in a few weeks! Thank you for getting me and my family in the road again!

Da
Review β„–44

Nice place with a very good vibe, they help you find the car you are looking for with a pleasant attention, very good service, thank you

jh
Review β„–45

I love these people. Didnt had a problem looking for what we need. Would love to do business again.

Ma
Review β„–46

Avoid at all cost.I was told to leave a review and gave myself some time with the car to leave a fully honest review.They were fairly nice people, but constantly had a hurry up and leave vibe like they did not enjoy being there. That aside the important information is the car itself. They swear heavily that they keep the cars up and they dont. I asked multiple times for records on spot, maintenance records, any proof. They would not give us anything, but just wanted us to take theyre word for it. Dont take their work for it. The car I bought has issues with the breaks locking up whenever hard or full stops are made, the cup holder side is gross, the radio is broken (it wont accept CDs, the volume on the wheel changes the station for some reason, and the bluetooth doesnt work at all.), around the convertible top was gross, a lot of the bottons sticks, the passenger side windows button doesnt work, the weather strips for the top are bent, one of the headlights dont have a proper seal and the switch board for the back windows is broken. Who knows what else Im gonna find out thats wrong about this car. And they said all that stuff worked perfectly and that they constantly keep up with the car. I guess no one told them actually cleaning and servicing the car is how you keep up with it. On the outside it looks good, but wasnt worth as much as I paid considering now Ill have to put money into fixing everything. They just let it sit for months, let the rain wash it off and shoved an air freshener under the passenger seat. If your looking for an honest car I wouldnt order from here, but if your just looking for a body maybe, even then I would look at more reputable sellers that will provide you with all information and at least let you know everything thats wrong with the car or vehicle so that you can weigh out if its worth it or not.Edit: The new break line fluid they added was black, they spilled liquids on the engine and overall did nothing to keep it up and sold it as if it was new. Also they gave me the wrong car title and did not know how to request a new one themselves for me or them to provide to my bank.

Es
Review β„–47

Great service go to Mars auto trade you won’t Regret!

Hi
Review β„–48

Great customer service, great reliable car. My experience was very smooth.

Ra
Review β„–49

I was looking for the right car for me and my family. After 13 credit applications, multiple dealerships, i came across this place, and met a man named Andy. He helped increase my trade in value for my old car, found the lowest interest possible for my new and on top of that gave me the best Customer service :)

kw
Review β„–50

This auto trader is awesome the staff is very helpful, they got us in a car that day and insured that we were secure going back to Atlanta.

Je
Review β„–51

This place is very good and the attention too they were very helpful thanks to them I got me a new car πŸ₯°

gr
Review β„–52

They moved quickly and were very nice worked wit me on payments

Ja
Review β„–53

Lorenza and Maurice were such a great help and they went above and beyond the help me get my dream car ! Customer service was amazing and they made the process smooth and easy definitely strongly recommend them

Ke
Review β„–54

Very professional and a excellent service. I feel great buying my Mitsubishi Lancer from Mars Auto Trade. Totally recommend to anybody!

Ch
Review β„–55

Genesis & Rafael were very friendly, polite, and made the whole experience worth while.

Ja
Review β„–56

Great service, I came for an online Jeep & it was exactly how the pictures shown. They speak Spanish & the entire process was super fast & easy. Must come & get your next vehicle here.

As
Review β„–57

If anyone needs a car, please come here ! I’m telling you from experience they will help you out and answer any questions you guys have . I appreciate it a lot thank you so much . 10/10 . Thank you !! I love my new car

Ju
Review β„–58

Some of the very best customer experience they treated me like family and worked me in my purchase and didnt allow me to leave unsatisfied thank you Lorena for your help πŸ™‚

Bl
Review β„–59

Great deals and great customer service attended by a beautiful and very professional lady Id recommend to anybody

Ma
Review β„–60

I had a great customer service and the the kind women who sealed our deal at the end was awesome as well !!!!

Ju
Review β„–61

Excellent customer service and quality cars to choose from. Highly recommend Mars!!! Love my car - thank you

Va
Review β„–62

Awesome place to come get a car. Very understanding and great customer service!

Di
Review β„–63

Had a wonderful car buying experience!!! And got my car for a better price

Os
Review β„–64

Amazing experience very easy Sheila & Lorenza made the process go smooth quick and easy definitely recomendable went to 3 different dealerships before I stopped here thank God I did thanks guys.

Is
Review β„–65

Excelent service lorenza friendly.Genesys also good serviceFantastic service ..

Ma
Review β„–66

Lorenza and Rafael help me out with the best patience’s ever definitely a good experience thanks for everything

Da
Review β„–67

Wonderfull expirience they helped me in every way possible even with any inconvenience they were super open and reliable. With awsome customer service and a great dealership. I recomend buying a car here.πŸ€—

Je
Review β„–68

I’ve bought two cars from them for each of my daughters and I am so happy with the service they are so attentive and they work with you in a great way to get to the best deal. This is the first dealer that I’ve ever dealt with that I will say wow they are really great I’m 57 years old so I have dealt with many dealers this is the best of them all for being a small one they really work a big deal for you in your favor. I have another daughter and she needs a car I know where I’ll be going to Mars auto trade.

Ho
Review β„–69

They have one of the best selection of cars to pick from and they all look amazing. They are super helpful and willing to make your car experience amazing.

Mo
Review β„–70

This place is pretty great. Everyone there is very knowledgeable and you can tell that they are being genuine with there service. I would recommend Mars to anyone looking for a good car.

Ha
Review β„–71

Amazing service! Lorenza was very kind and sweet willing to work with us.

Po
Review β„–72

Love my truck bought it here 3/14/21 excellent service. Thanks Rafael πŸ‘Œ

Or
Review β„–73

What a great experience! Super easy to get out of there with your car! No more than 30 min to sign contract and get the best deal for you. I highly recommend it if you are looking for a great condition used car.

Iv
Review β„–74

Absolutely loved their professionalism and friendly environment provided in my visit. They have worked with me throughout the process and made it simple and possible to leave with the vehicle I was interested in. Saved me a lot of time and stress! So thankful for their help! Definitely recommend buying a car here. Lorenza and Sheila the best!

Jo
Review β„–75

These are some well priced used cars in that people should really look into. Thank you to all the people there for helping me with my new car.

Al
Review β„–76

Didnt spend long to find the car i was looking for Lorenza the sales woman was excellent got all paperwork taken care of promptly and helped.me through everything! I highly recommend this place to anyone in a hurry or just looking you probably wont look much further! Amazing customer service

Jo
Review β„–77

The employees that work there are amazing people and work truly hard the owner is a very respectable man and he is the person to go to if you need anything overall great visit thank you

Ri
Review β„–78

Overall it’s worth what you get for with the price i bought a car yet and it’s was nice thanks everyone for helping answer with my questions i’m am very great full 5/5

Do
Review β„–79

Let me just say thank you to everybody who helped me today when i visited this place i have nothing to complain about this was one of the best experiences i had at a dealership thank you

Ca
Review β„–80

Great place and awesome people!! Very nice and professional.

Pe
Review β„–81

The process was very quick with the purchasing of the car. They had insurance agents waiting to give me the best possible rate. The vehicle was afforded at an affordable price. I look forward to this vehicle running well and being in the best condition for the next 5-10 years.

Ca
Review β„–82

Excellent service, good car at a good price!Very satisfiedHighly recommended!

Li
Review β„–83

My goodness, the was truly exceptional. Ms Perez and all the people who helped me made this such an easy process. A thank you to everyone there who helped me a perfect corolla!

Al
Review β„–84

Best use car Dealer i recomended

Je
Review β„–85

This is a place me and my wife recommend. Our new car has no problems and we bought it at a good price.

Ma
Review β„–86

Best services in Orlando use cars . I recomended.

St
Review β„–87

They have very good used cars here. I recommend this place to anyone who is looking for greatly priced used cars and a friendly staff

Os
Review β„–88

I would recommend this place to anyone that is looking for a car!!! This place is amazing!!!

Fe
Review β„–89

Excellent service, they have many cars to choose from

Da
Review β„–90

Best Car experience I have had in a very long time. Amazing customer service from the staff here at Mars Auto Trade! Very friendly and attentive to your needs. I recommend if you need a car stop by Mars Auto Trade! Everything was fast and convenient!

Ya
Review β„–91

Just bought myself a used vehicle here. The excellent shape of the car is reflective of the excellent service I received from Ms. Perez. I would recommend this location for any one looking for great deals on cars.

Bo
Review β„–92

Amazing dealership if your looking to buy used cars here is the place to come. I recently bought a toyota from here and it’s in great condition nothing wrong with it

vi
Review β„–93

5/5 what a place, great customer service people are very informative and educated all the questions that i asked got answered and i got the issue resolved

sa
Review β„–94

Very nice people. We’re very helpful and the service was good. Made the process very easy and simple.

Al
Review β„–95

Good service and fair prices. Thank youπŸ‘πŸ‘

St
Review β„–96

A great experience to buy a car here. No tricks or β€œb.s” and everything is quite reasonable. Mrs Perez, my attendant, was incredibly helpful to say the least. My full recommendation to anyone looking for great deals on cars.

De
Review β„–97

Just now leaving mars auto trade with a great running car and low miles on it as well. The person that helped me was Ms.Genesis she has helped me thru this whole journey I recommend going to her she’s going to help you with the best car rate and will try her best to have you leave the lot with a perfect car please go here they have a lot more cars I was very undecided but left with the car i valued more!

Ed
Review β„–98

Very good experience.Straight to the point no smoke n mirrors!Great customer service!Will definitely recommend.

Bz
Review β„–99

I would give it 0 stars. Worst experience ever, upon coming in I ran into employees running around with there heads cut off, and speaking Spanish, not one person spoke English or at least refused to. When I got to the sales lady she needed a translator who pulled up to the dealership 15 minutes later and was very hard to understand. Finally after deciding to purchase the car my daughter wanted. They kept Persistent on us both doing a 5 star review which is obviously why they do get a good rating. The car had transmission issues the next day an I noticed and immediately send it back to the dealer my car stood in the lot for three days finally I went to the office an again the same uncomfortable feeling of being in a Foreign landI couldn’t not get anywhere with the people in the office so I took it upon myself to speak to the mechanic myself who looked under age, or barley of age. of which was not even aware of the vehicle being in lot with an issue. after days of desperate despair I finally came in on the 7 day of original time that I had turn car in. Long story short the car came out worst then when I first pulled it out of the lot. DO NOT BUY FROM THESE PEOPLE PLSE RUN!!!!!If you decide to buy use a debit card or credit card and be ready to Dispute transaction, that’s what I had to do to get my $2,600 down payment back

Cr
Review β„–100

Was so impressed with the service and professionalism. Worked with my situation. A++ establishment. Got my dream car! So happy.

Information
90 Photos
100 Comments
4.7 Rating
  • Address:2596 N Orange Blossom Trail, Kissimmee, FL 34744, United States
  • Site:https://marsautotrade.net/
  • Phone:+1 407-348-6277
Categories
  • Used car dealer
  • Car dealer
  • Car finance and loan company
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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