Joanns always has interesting sewing and craft materials. I was looking for a stretchy jewelry plastic cord. They had a great selection. The store is always clean and friendly
Went for paint brushes for ceramics and on the way through the store and back up front to check out I picked up 6 other items (all on sale), open up their web page on my cell phone and got 40% more off, totalling less than $100.00. Happy Wednesday to me! Spread it all through my home! Little something for all rooms. 😀
Avoid this location for framing services: poor customer service, poor excuses about delivery time and did not meet even low expectations. They could use A LOT of training in this area (there are signs at the framing counter to ‘buzz’ them for help but don’t bother wasting your time engaging in any conversation with the rude person in that dept.) Otherwise they have an OK selection in most other areas and plenty of staff to provide other help.
I didnt actually find what I was looking for there but usually I do really well at this place They have lots of things to purchase. I love the material to make things with and if youre looking for a unique material this might be the best place in town theres just so much of it! The people here in the cloth department are top-notch and know what theyre talking about. This place is a heck of a lot better than the hateful terrible people that own hobby lobby so please support this place instead. If youre starting a hobby or need something for jewelry or crafts this place is good because they have coupons Dont forget to check it out on their app or online.
Lots of Craft projects and ideas. The staff is friendly and helpful.
Great store they have every sewing and craft supplies you could want. The staff are very knowledgeable and willing to help. The store is always neat and clean. Keep up the great work.
Very clean and organized. I was able to get help quickly too. They had exactly what I needed.
They have everything you could imagine for sewing projects and lots of other craft and hobby items as well!! They have wonderful customer service and every one was very helpful and knowledgeable! Great place to shop but dont forget to use all the online coupons!!!!
Staff are friendly, most helpful, and experienced in many aspects of crafting. My daughter started crocheting this week and LOVES this place!
The lady who checked me out was wonderful and helpful. So pleasent.
I normally love Joann due to them offering way more coupon options than any other craft store. I own a small business, so I can use all the discounts I can get while starting out. However, they are never stocked with the items I need (specifically the polymer clay). Every time I go into the store, the stock is at the same level it was the last time I visited. Unfortunately, I am going to have to start getting my supplies elsewhere.
Very helpful person working in fabric center.
I love doing Joann fabrics theres always a sales sometime going on and its always a great place to find just what youre looking for
Dont usually go to this one because other location tends to be friendlier and more helpful, but this time it was a very pleasant surprise. Everyone was nice.
Got everything I needed... I was happy to see new Halloween fabric
Lines for check out are always long. Plan on spending 20 minutes minimum in check out lines. This has been happening prepandemic too, so they have always had long lines
Well stocked and friendly staff.
Clean, well priced, helpful staff, huge selection of fabrics.
Not impressed with this particular Joanns. They’re very poorly stocked, especially with yarn, but their redeeming quality is the fabric selection is good. Also, none of the employees were friendly at all. I didn’t meet one employee who smiled or were friendly to any customer.
One of the few craft stores left that can compete with Hobby Lobby, many come here for the classes so parking can be tricky. Check out the clearance as they do good markdowns at times. Frequently, they have a coupon in their ad or by email.
Employees are remarkably friendly and helpful. Diverse selections of materials and equipment.
Great selection of fabrics, yarn, frames, crafting materials. Nice customer service. 😁
This was my first trip to Jo-Ann fabrics. The fabric I was looking for I found. The cashiers were very helpful.There is quite a variety of merchandise in there just not fabrics... You should go check them out for fabrics sewing items yarn just a multitude of projects you can do.
Always a great place to shop. Love the large yarn selection. Would like to suggest they put a changing table in the restroom. Hard to change a baby in a shopping cart.
They have great sales on their app. Good inventory. Competent staff.
Always a great shopping experience here!
Its always way 2 hot in there. The employees at the cutting table have got to be the rudest I have ever seen.. checkout .is always backed up. . Its like everytime i go in there i have a bad experience due to a employees beyond nasty attitude and improper customer service ...stuff is priced so bad its insane like ribbon they charge 8$ for a spool u can get for 2-3$:elsewhere. Bathrooms are dirty & outdated. I would much rather go to any store like hobby lobby, michaels, acmoore, etc.
We were in the store yesterday and would have enjoyed our shopping experience if one of your workers wasnt so loud. You could hear her talking as if she standing right behind you...only she was 2 aisles away. I now know your employees dont like that the spray paint is locked up.
Had a great selection of what I was looking for and even had an employee show me more items that I didnt know they had in a different department.
Very nice, clean and big variety of items. Friendly staff.
Yarn stocks werent what I had hoped. Got some sewing notions and left.
Love this place! Store was exceptionally clean and well organized.
Big place, lots of fabric selections. I would like to see Joann broaden their selection of buttons.
A very well rounded craft store that offers a little bit of everything. Im happy to see they are starting to carry better lines of merchandise in various crafts and not just sewing. My only complaint is some of their prices are outrageous especially compared to other retailrrs.
Just ordered some stuff from the store online for in store pick up! Get there to pick it up it’s not what was needed. Tried to exchange it for what was needed cashier cuts me off and tells me I can’t. Ok cool deal I get there are things that have to process and so forth. I get outside and see that the receipt says scan barcode to return item. I decided to go back in and see what that means. She gets the manager who was very short and rude with me! I have done a ton of business with this particular store, but after this incident I will take my business elsewhere from now on. That was completely uncalled for. General manager should really look into his cashiers and his managers. This isn’t the first incident with this particular cashier either.
I like JoAnn stores. They have great sales. There is a good selection of crafts, fabric, ideas, etc. The fabric is a lower quality than 5-6 years ago but most of the store merchandise is good. I was at this store in Knoxville Tennessee recently. Its quite an old store I think. Heres my beef about MOST JoAnne stores Ive been in around the States....they. are. Slower. Than molasses!!! Every store! They can have 3-4 people stocking, one or two people cutting fabric, one person at the checkout and 5-6 or more people WAITING to get fabric cut! Isnt the reasonable and customer friendly thing to do to wait on people? In this instance there was a huge return of fabric that needed the managers assistance. Another lady had stack of 10-12 pieces of fabric to be cut. I waited in line over 20 minutes to get my choice cut. There were five people ahead of me they waited as long as I did and more. I finally asked the manager if she could call for more help at the counter. This was a very frustrating time. But it happens to most stores! Please work a bit faster!!!!!
The sales ladies in the fabric department were very helpful and knowledgeable. They have a very wide selection of fabric and great sales!
Always friendly and helpful. Love this location.
Very clean and well organized
We went here to pickup some craft supplies. She found what she was looking for. The store seemed well stocked. They had a lot of Holliday decorations and things for the season.
JoAnn is a great place. A little expensive, but they have good sales. I guess I just chose and expensive but fun hobby. I found everything I needed to make gifts for everyone.
Clean. Great selection. Friendly staff.
Phenominal deals and all covid precautions taken
Great place. I love it.
Always very helpful staff.
Always great. Didnt find what I was looking for, unfortunately for me, I found a thousand other things and projects and had to tear myself away...augh..happy face
This store is great. The selection is so much better than other stores. Staff is helpful and coupons are always wonderful!!
Awesome store! The workers are very hardworking, very informative, and very kind. The wait was long due to the 10 people max but they made it worthwhile with the free Easter item! Been there twice now and got 2 Easter gifts! Joann fabrics is incredible!
Very helpful people......many many different types of fabric and lots of other craft stuff tu buy.
Good place for most crafting supplies
They have everything needed for sewing as well as arts and craft projects. I found their staff to be very helpful. I was looking for a foam heart wreath and this is the ONLY place that had them. The store is huge with so much to look at. They have some beautiful home decor items as well. Very impressed.
Very busy very popular mostly masked and 60% of all Christmas decs
I hate admitting this, but I was very selfishly aware of the time in which I ran into the store. Knowing exactly what I wanted I figured, Surely Ill be in and out in the 6 mintues to close time. However, its simply not my fault that the store was so perfectly clean and there was no one to battle with while attempting the social distancing dance that happens while looking at the same endcap. I mean, I got distracted and lost and items kept jumping at me that I had to catch...needless to say, the employee that used her mom voice when telling me she was closing her register and that it was no big deal it happens when I apologized, brought me right back to my own retail working days. I had become one of those people! Ahhhhh! Thank you kind employee for not treating me in a manner that my blatant disregard for your store hours deserved!
Everyone is friendly. Good service.
Amazing selection. Great sales. Exceptional customer service... they REALLY go above and beyond.I dont enjoy some of the changes made in policy over the years and ordering online has really been a disaster, but thats more a corporate matter.Sign up for a SMILES account. Its FREE and you get GREAT coupons!
Placed an order online and it took a little longer than I expected. Went to pickup the next day due to the late hour it was ready the day before. Still had to wait in regular checkout line but once I was at the register it was fast and Barb was amazing. I would recommend having a dedicated line or checkout for online orders. Not that that line could not be used as a regular checkout between online pickups. I was under a time crunch to get everything ready for a girl scout activity that afternoon, otherwise the wait would not have bothered me. In any case, I still give 5 stars because everyone at Joanns is always helpful and friendly. Barb was no exception. She even shared information about us coming to classes as a troop and how much she loved doing classes with girl scout troops.
I very much enjoy shopping here. Every time I go the cashiers are super nice and always share tips about my projects.
Always enjoy, just wish they would get more diamond art painting & supplies for adults, not interested in Super Heroes!
Great people price very good
A huge thank you to Gail, Pat, Monica, and the rest of this store. They have made sure I had enough masks to wear during this pandemic. I am disabled and use a powerchair to shop and the store crew is awesome to help me when I shop in store. Thank you, all of you!
Nice store. Would love more fabric varieties offered - mostly geared to quilters. Wish they carried more of a clothing fabric selection.
The crew member I interacted with was very knowledgeable and helpful. She made my trip a lot shorter and much more enjoyable.
Coupons easy fun shopping
My place to shop.
Wide variety of Crafty things to play with.
Nice sales on cotton print fabrics, other hobbies supplies, and holiday shopping
Picked over! I was shocked at the empty shelves. They are UNDERSTAFFED and it made me leave with not purchasing a thing. I could not get any help in the plastic storage area which was a mess and not a thing had a price on it. I used to work at a Joann Fabric store and this was an embarrassing moment.
I needed a custom frame made a few weeks ago. While the price was out of my budget. The middle aged woman that tends the frame counter is top notch! We talked for about 20 minutes and was very helpful and funny. She needs to be part of management. Very pleasant experience.
Staff NOT helpful
Love this store actually my favourite place clean, organized and great customer service and very helpful
Wonderfully full of lots inspiration for all kinds of crafts.
You almost always get ran over with their curbside being on the curb not designated spots! Cars come from both directions causing traffic and more traffic or drivers not paying attention.
Usually have everything you need or want here.
Super helpful and friendly staff.
They always have more than Im expecting. Great selection, well stocked shelves and friendly staff.
Wonderful sale! Wish I would have gotten more. Good service
By far one of the coolest in the area. Has a large selection of fabric.
Good luck finding someone to help and when you do... They point and say: I am not sure you might look over there. .. and to be dismissed.
Website states LATCH HOOK KITS, well it does not exist there dont waste your time
Never be back. Staff extremely unhelpful and would not take 2 seconds of their time even after drawing a number for help to show me some fabric or help me find any.
I enjoy coming to Joann Fabrics and Crafts. I always find beautiful fabrics, quality yarn in all lovely, colors, craft supplies, etc. The staff is so helpful and courteous. Its a beautiful place to shop and I always have a fun experience here. I check out the new craft items, and love looking at their great craft books.
The BEST for seasonal decor
Love their yarn.
Great place.very helpfull
This was the cleanest joanns Ive ever been in and Im old so Ive been in a lot of them! Also the associates were delightful. Special thanks to Tina, she was great. Helped me find some unique things I was after and smiled and was polite the whole time. Good job Knoxville Joanns! Thanks.
Clean, well organized, great selection of fabrics. The staff was friendly and helpful. Guy at the cutting counter was extremely pleasant.
Always a pleasure to go craft shopping here.
Wide variety of arts and crafts. Not too busy. Staff was friendly.
Gail is ALWAYS such a delight. Every staff member is helpful and friendly.
This Joanns is impeccable and has a huge selection of fabrics. The staff is super friendly and if they dont know the answer to my question they go find out and let me know. Love this location!!
Great selection of yarn at this store, which is my favorite thing to shop for. It’s a nice big store, it’s clean, and I’ve always had friendly service here. My daughter took a sewing class here recently and really enjoyed it, too (thanks Barb!). Love this store!
Such a great selection. Great prices. Very clean and organized store. I love it! 😊
Didnt go here
Great place for women need place for men to sit