Apparently people leaving good reviews had a much better experience than I did. The couch I sat on in the showroom was NOT the couch I received. My couch is extremely uncomfortable with VERY stiff seat cushions and back cushions that had very little stuffing which resulted in awkward leaning back. In addition, some seams on cushions are double stitched but others are single stitched therefore not matching. Then the fabric pulled loose all along the front. Bassett sent a repair person to my home twice but some issues can not be remedied. I told the store manager the only solution I could see was to return the couch—he told me that was not possible. BEWARE!!! What you sit on in the showroom will not be what you receive and after you buy it you’re stuck with it. If you’re interested in a Bassett couch I’ll gladly sell you mine!!
We had the best experience at Basset Furniture! The staff is so friendly, experienced and helpful. Highly recommend anyone there! They even made a layout of our home we are buying to make sure that the furniture we bought fit!
Excellent sales staff. Described what I wanted & why. She took me right to the perfect sofa & mattress. Had been to 3 other stores, they didnt even come close, but ran me all over their stores. Very pleased with my purchases, very pleased with the delivery.
The furniture is high quality.
Staff was friendly, helpful, & not to pushy like some other stores in the area. We utilized the free in home design consultation & are very happy with the results! Will definitely return to Bassett for future furnishings.
The staff was very friendly and helpful in selecting great furniture
I was able to schedule Saturday delivery without any problems, which is great when you have to work during the week and work far from home. The delivery was on time and I received a call before they arrived. The sales staff and delivery staff were very friendly and helpful.
Nice but too rich for our budget.
Very helpful people at your service here. The prices are higher but the furniture is unbelievable quality that will last!
The service and advice I received was superb. While Bassett is more expensive than my previous purchases, the old saying is really true you get what you pay for Bassetts quality of workmanship, are absolutely fantastic. Bassett, you have a customer for life!
Outstanding, timeless, quality furniture with friendly, knowledgeable and helpful staff.
High quality furniture, custom fabrics.
Good place if you happen to hit a sale.
Bassett is a name that speaks for itself. If you want quality furniture & style this is the place you will never regret buying furniture.
Very informative and a good place to shop and the prices are negotiable good sales people as well and the quality seems really good there
Nice furniture if you have the money for it.
Kind of expensive, the sales staff seems desperate to make a sale.
Great place
Great people, and furniture
Typical furniture store..
Beautiful furnishings
Nice but expensive