As always BB industries saves the day again worked with company for 17 years great products, service and pricing
Needed adhesive and tips for some solid surface in a rush, these guys were able to process it and ship it in less than 6 hours. Via ground delivery its supposed to be arrive less than 24 hours after ordering! Ordered to ship to another location in Tennessee. Thanks for the quick service!
Excellent product and fast shipping
I have been ordering from BB for almost 8 years, and there is really no limit to the good things I could say about them.After waiting for over a week for a router profile to show up from another supplier, I called Kevin Smith out of desperation late in the day because we could not afford to wait any longer.I thought it would be along shot, because I didnt see what I needed on their website, but Kevin found it through OceanDiamond, had it drop shipped over night, had me a tracking number the first thing the next morning, and I had the bit in my hands a few hours later!Yet again, Im left to wonder why I ever even fool with ordering from anyone else. Thank you so much!
I have known Joe Torres for a few years now. He has always been extremely knowledgeable and professional. Joe has become a good friend of mine in the industry. He is someone you can count on and dependent. What I like about Joe is there is no excuses or a runaround story. He delivers what he says at all times. What I always liked about Joe is he’s a genuine guy Who doesn’t get caught up in the corporate world. He’s the kind of guy that dominates with a hand shake deal. Someone you can count on. Someone who will answer your phone call or get back to you ASAP! Someone who believes in this industry to make it better. That’s the kind of guy I would want taking care of me. I’m glad I have Joe in my back pocket.
BUYER BEWARE!!! Trying to return items is like pulling teeth. They do everything they can not to stand behind defective machines and leave me (the consumer) holding the bag - even when I reported the issues within their 30 day window. They simply brushed me off numerous times then say its been too long for them to do anything about it. STAY AWAY and deal with another company is my advice.
This company is absolutely refreshing, I have never seen anyone else go so above and beyond for their customers as Joe Torres has for us. We run a construction business in California and work around the clock to make sure our customers receive the attention and quality they deserve. We have found that in this pursuit, Joe has always been right next to us willing to help. Whether its a large supply of materials that hes able to find at a much lower cost compared to competitors, or a last minute request for blades and consumables to complete a job, Joe wears any hat necessary to make sure were able to deliver our projects in time. Recently he was kind enough to even visit our shops and give us suggestions as to how to make certain aspects of our production line more effective with tools that are changing the game in the industry. Its a true pleasure to work with Braxton-Bragg and their representatives and as our business expands we plan to continue using them for all of our supply needs, because if there is one thing theyve proven is that trust is earned through hard work and dedication. Keep on rocking guys.
Super nice and helpful people. Ken Brock was great to work with, he is very friendly and professional. Thanks so much!
They always do right by me. If i have issues, they address it right away. Always a pleasure doing business with these guys. I buy my lavina diamonds through them for preparation of epoxy coatings on concrete. Never any issues
The guys at Braxton Bragg do a great job. They’re always knowledgeable about products that will fit our need. We would recommend them to anyone! Especially TJ and Bill Hickey.
Super fast shipping, great customer service bill was awesome
Do not recommend this company. They are refusing to stand behind their product that has caused damage to our inventory multiple times. Buyer beware.
I have been working with Braxton Bragg for going on 2 years. Mike King is my sales person and I would be really sad if he left. Anything and everything that i need he is there and moves a good timely matter. Mike King is the best and I would never ask him to change anything. One day Braxton Bragg i need you to send him to me here in Lubbock, so we can talk in person. Thank you guys for all the hard work that yall do everyday.
I have been going there for years to get my Stone Supplies and equipment absolutely great customer service and awesome sales reps and they occasionally give t-shirts with purchases awesome place in awesome people
I have done business with Joe Torres for close to 10 years. Joe is knowledgeable, genuine, and by far the best salesperson I have dealt with. RDS is in good hands with Braxton-Bragg!
Terrible customer service. They do not stand not behind their products.