The two guys (Bone & Stone) were very friendly and well educated. The store is very clean and well ventilated. I like that they are open until 10pm Monday thru Saturday.

Always friendly staff always have my liquid readily available. I have no complaints about the company nor the staff. Thank You All!!!!

The hipster guy working there gave me the wrong coil. Useless

Was a loyal customer but not anymore the flavors are tasteless an thick.. I have friends that are ordering their juices online an I’ve tried them they are AWESOME !! better flavors at a great price ORDER your vape juice online highly recommended you can order by the case an pay way lower pricing than these stores are selling.. Goodbye Saffire vapor

I had a fantastic experience here! The staff, especially the store manager, were really knowledgeable and helpful, and you can tell they take their product and industry seriously. If youre new to vaping (like me), I recommend stopping by this place - they seem very clued up on all the rules and regs and yes and nos of the industry (I ask a LOT of questions!)

I can’t recommend this store enough! They were extremely helpful and had a great selection of products to choose from. I’ll definitely be back!

Friendly staff & great selection of mods & juice.

The staff here is fantastic. They are extremely helpful and dont rush you out the door. They are happy to answer any questions and spend as much time as needed with you. I definitely recommend them.

Ive been vaping for 5 years, and Ive been to a lot of shops in that time. These guys rule! Very thorough, knowledgeable, and possess an obvious passion and commitment to making that sure that vaping is accessible and done through legal methods. I would absolutely recommend making this one your next stops for juice, coils, tanks, mods, ANYTHING.

Great experience! Justin took a lot of time with us and really gave lots of good examples! Wonderful store for someone who needs to learn!!! The tasting bar is also handy so you can decide if you like the flavored.

These guys are always helpful! The house made juice is amazing! Try the succer punched! Its my favorite juice so far.

I visit here to get my vape juice, and pods, and the manager is very helpful and patient when helping me pick my flavors (because i’ll literally stand there for an hour deciding what flavor I want) Highly recommend!

Awesome service! Great products. They are always very helpful. We have been a customer for years and will continue to be.

Quality product, knowledgeable staff, excellent service. I have been shopping at Saffire for three years and ordering online as well. I am never disappointed. I highly recommend Saffire.

Me and my fiance go to the saffire vapors on clinton highway as we first entered the door we were greeted By Melissa with a smile we were both new to vaping and she went above and beyond to make sure we knew what we was purchasing and how to operate it she didnt just treat us like a customer she treated us like family. If it wasnt for Melissa we wouldnt be regulars at the saffire vapors on clinton highway thank you so much Melissa for taking care of us

This store sells vapes and juice to underaged kids ! Found out that my 17 year old son has been vaping . Finally got him to tell me where he is getting it and he is getting it from this place . You would think that they would check identification with all of the teen vape illnesses coming out but I guess not . I went to the store to ask about how he could have gotten the stuff, and come to find out it was the store manager who sold it to him !!!! I have been actively trying to reach the corporate office with no luck . I hope they get busted ! The only good thing is the young lady that helped me get this sorted out was able to calm me down . Clinton hwy Saffire vapor I hope you get a better manager ...

The heavyset lady was not helpful at all when asked for help with issues with my vape.

Very helpful staff who care about their customers. Well kept and clean store. A ton of batteries, flavors, and tanks to choose from. I would recommend this store to friends and any other fellow vapers.

Love this place and the guy was so helpful. Ive been vaping, or trying, for about 3 months and hes the first person Ive really encountered anywhere they gave me basic vape 101. Even though he had other customers come and go, he took the time to be thorough and help me with everything I needed. Thanks Jared!

Very professional and knowledgeable staff. Super clean, neat, well organized store.Devices, e-juice, accessories, and cbd oil.

Awesome custome service. My wife and I are complete noobs just wanting an upgrade from the pen style we had. Wes (?) Answers all our questions and was patient with the whole process. He got us set up with some awesome mods and we couldnt be happier. Definitely will be coming back

Product is good. Great and knowledgeable people. Just not a welcoming environment..

These guys were awesome, we had no idea what we were looking for and they took the time to walk us through all our options! Lots of good flavors too :-)

They sold me somthing they knew wouldnt work and wouldnt take it back.

Recently I visited the Parkside dr location the employee there introduced the new iStick model the price was very reasonable I like it more than my old iStick you dont have to take it apart to fill it anymore the mouthpiece slides over and you fill its took out the mess of taking it apart and filling it with fluid it also smokes better than the old one its slimmer but longer than the old model I also was introduced to a new vapor fluid which is calledSalty Frog and I love this new vapor fluid its very smooth and has no bite I feel that the employees of Saffire are very customer minded Thank you Saffire vapor shop for keeping me and their other customers served in a way that is not just economic minded but also give them the best in vapor needs and pleasure in their their experience while they are vaporizing

I use to go here all the time and generally had a good experience. Today I was in Abit of a hurry but was refused service because all I had was my wifes card. Even though Ilwe share aast name and our names are both on the account their at store. It was a debit card that I had the PIN to but it didnt matter. I understand that its important to be careful, but given the circumstances it seemed a bit ridiculous. Ive never had a problem there or anywhere else prior to that, Ive used my wifes card and she has used mine.

Very nice staff and super good juices I recommend suckerpunch

Bought a bottle of juice here - which by the way is EXTREMELY overpriced. 17ml bottle for 15 bucks when you can go to Secret City vapor in Oak Ridge and get 120ml bottle for 25 bucks. Anyways, the bottle I bought would not open and was leaking. The guy I bought it from didnt give me a receipt. They wont refund my money which is garbage. I was only buying juice here in the first place because I couldnt make it out to oak ridge so was going to buy here to hold me over and the bottle they give me is not only stuck shut but its also leaking and got all in my purse. Despite THEIR screw up by not giving me a receipt they still wont refund my money. DONT GO HERE! GO TO SECRET CITY VAPOR IN OAK RIDGE!!! MUCH NICER GUYS, BETTER JUICE SELECTION (and they dont charge you to test juice which is how it should be!!!)) AND WAAAAAAY CHEAPER!!!!!

Overpriced, watery juice with artificial colors that dont taste like what they say they are and burn easy in the atomizer. Worst. Shop. Ever.

Pretty cool place but when it comes to prices they are sorely lacking. Staff is great though and if youre in a pinch it will work.

The staff have the personality of chairs, prices are too high, and they only sell their own liquids.

Awesome staff and awesome prices! They have everything you need for vaping here

They are always very friendly and knowledgeable about their products. I love the seasonal flavors too!

Most friendly staff in knox. Plus if they dont have what you need behind the counter, theyll order it.

The people working there now very rude wouldnt sale bc my bribrot wasnt over the age of 18 so they wouldnt sale to mom or anyone these people are Soo rude would not recommend this place at all.....

Love this place and the guys are awesome helping you find what you need!

Overpriced Vape chain. Recommend a local shop instead

Bought 2 kranger batteres at this store both times they only lasted less then month. This time it does not even last 1hour and it is dead. When I first got this it the first one I got the battery would not last. And the manager in the store exchanged it but said becoushe it was a low priced item it was only supposed to last a little bit. Did not really stand behind there product.

The people who work there are top of the line. Ive gone to other vap shops and nobody is as friendly and helpful as they are.

Customer service was good, but the prices are kind of high.

Very friendly staff. Very knowledgeable and recommended a perfect mod and flavors for my flavor interests.

This is probably the worst vape store in Tennessee. They have an OK selection of OK liquid and customer service sucks took 25 min for someone to come help me and the vape I bought crapped out on me within a month.

Every time I go to this place they are closed. I went in their one time and the clerk was asleep.I don’t see how you can run a profitable business like that.

Very professional and Chris is the best

The flavors were all blehhh

Told me that a $19.99 patriot was real. Didnt even know that a real Patriot is 65-75. Wouldnt suggest going at all unless youre extremely knowledgeable and can call their BS like I did.

Excellent prices and wide range of flavors

Staff is extremely nice and helpful.

Great selection of flavors and supplies.

Horrible customer service!

Friendly staff. Always has what I need.

The worst, they sell to kids

Dont do that

Always seem to have what I need

Great

Loads to choose from