Advanced Computers was a pleasure to deal with! They were extremely knowledgeable and efficient they gave estimates and were very informative as to what they were going to do in building my computer. the end result is an extremely well built PC that currently meets all my needs. I am happy with the work they have done!
Best computer store in K-town! They are very knowledgeable and are straight shooters. Very fair priced and finished my Macbook Pro repair in an hour or two. Amazin!
Austin was professional, courteous, and did Excellent work. Price was fair, as well. Would definitely come here again.
I took my laptop to swap out an old hard drive. Austin was very kind and knowledgeable about what my needs where. He gave great recommendations and was flexible and timely with the repair. My laptop runs faster than it ever has and I will be returning with any future problems or concerns.
Austin is very knowledgeable and very friendly. He fixed my laptop quickly and for a great price. What more can you ask for? I would definitely recommend!
I took my laptop in to Austin because it was really slow. He made it a lot faster. He is friendly and knowledgeable. I will be returning with any future problems or concerns.
The case of my laptop was falling completly apart. He got it like new and only charged me for the part needed and the diagnostic fee. He was friendly and knowledgable. If I have any more problems I will definitely be coming back.
Prompt and professional service. Solved my laptop issue at a fair price.
These guys are great! They built my pc very fast and with care
Great work saved our business from losing everything 100% would use again
Great service fast friendly knows theres stuff
The best in town, I hope they open back again soon.
If you live in Knoxville area and you are having trouble with your computers, this is the guy you would want to see. I had water spillage on my laptop which resulted in corrosion. This prevented my laptop from charging so I brought it to here. Ryan, who assisted me the other day is very professional and knowledgeable about computers. He knows which parts are causing the problem and how to fix them. He is respectful, responsive to your concerns and questions, and fast in repair. My laptop is completely repaired and charges well. Very highly recommended.
I did have a serious concern. I was contacted which I appreciate. Every business has missteps from time to time. What matters is how the business deals with it. I am impressed. Five stars, Ill be back. Its all about the trust which has been restored for me.
I was very pleased with the service at Advanced Computers. I needed to get anti-malware software put on my somewhat aging Macbook laptop, and also new operating software, as it had gotten to the point where it couldnt make updates anymore, I wasnt able to watch videos on subscription services, and so forth. The folks at Advanced Computers did a lot of work in a short amount of time, gave my laptop a lot more years of good mileage, and did a high quality job, all for a reasonable price. I would definitely recommend it to anybody else around Knoxville who wants to get computers repaired and maintained and not just have to replace stuff. And Im always glad to support small, local businesses over chain stores. Thanks so much guys!
The owner is extremely knowledgeable, professional, and friendly. My service was fast (10 minutes) and effective for a laptop battery swap. I definitely recommend going here and supporting this local business.
I need my laptop for teleworking in this covid-19 era, and Advanced Computers turned it around for me in about 7 hours. The young man who repaired it was informative, had several good suggestions for future upgrades, and was pleasant and professional. I definitely recommend this business.
I had messed my screen up a few months ago. Geek Squad told me that it would basically cost the same as getting a new computer and take like 5 weeks. Ryan literally got it done it like 2 days and for waaaaaay cheaper. Hes also fixed my charger, told me the exact item to get so that he can fix it, and when he got the part he had it done in like 3 hours
I searched the city for a reportable computer repair business and this was it! The owner was fast, to the point, no haggling the price and efficient! I highly recommend any services he provides.. you will not be disappointed!
The speed and quality of service were excellent! I recently spilled coffee on my laptop in the morning, totally ruining my built-in keyboard. I brought my laptop in a little before lunch, and they were able to evaluate my laptop, find a replacement keyboard in town (my laptop is four years old, so finding replacement parts is difficult), install the new keyboard, and fix another problem with my laptop as well, all before closing time that same day. I only had to do without my laptop for about 7 hours total, which was awesome, because I need it for work. The new keyboard and other fix have worked out great. Couldnt be happier! :)
My hard drive completely crashed. Thousands of photos and other files—poof! Gone. Took it to one person who said recovering my data was impossible. Contacted Advanced Computer, who said he was willing to try. He got EVERYTHING. Installed a new hat drive. Organized my data extremely thoroughly and efficiently so I could find and transfer it easily (and showed me how). This happened a year later to my spouse. Same excellent job. I will never go anywhere else!
I spilled water on my laptop keyboard and needed the internal components to be checked over before I booted it back up. I found Advanced Computers on Google and saw they had good reviews, so I took my computer there. I was in a panic because I teach and school starts this week. He was so kind about my distress and did a rush job to get my computer fixed before school started. I did end up needing to have the internal components cleaned and dried and he gave me the very reasonable amount up front. He got it done surprisingly fast and, at pickup, we checked everything out together. Everything works great! When I got home, I found that even the keyboard backlight, which we thought the water damaged beyond repair, is working fine. Thank you!
The CPU fan on my MSI laptop was dying at a time where I needed my computer to be functional, and did not feel comfortable repairing it myself. When I called, he knew what model of laptop I had and what exactly would be needed to fix it. Given the pandemic, he was upfront that getting parts would be an issue, but if I could secure parts they would fix it. I was able to do so, and once I had them, called back and was told to bring it in. I brought it to them around 1 pm and had it back by 4 pm same day. There was even a slight issue with the part I received, and he knew what to do to correct it and make it work successfully. I have done some IT work in the past, and I can tell they are clearly very knowledgeable and experienced. My PC is working great and I would trust them with any of my computer needs in the future.
I called to make an appointment and they provided a super quick fix over the phone. I was expecting to have to drop my laptop, wait a few days, go pick up, and pay for diagnostics at minimum. Very professional and honest.
My Laptop kept giving me the dreaded Blue Screen of Death. Took it to Geek Squad and they gave me a lead time of 5 days. This set me back on my work, so I decided to look elsewhere and found this place. Advanced Computers diagnosed and repaired my computer in less than 24 hours. He saved me a lot of time and headache with my clients. Would definitely recommend to anyone needing computer repair. Fantastic place!
My laptop wasnt charging, and the first place I took it to required 6 weeks (!!!) to tell me I had a motherboard issue that they couldnt fix. I brought it to Advanced Computers that afternoon. By evening, he told me it was a problem with the charger port and said I could pick it up the next day. He was also very willing to answer my questions.The lesson here is to not take your laptop to a place that bills itself as a cell phone repair service.
Took a bad hard drive here hoping to recover some important data and he did it within half a hour at a fair price. I would recommend whoever has similar problems to come here instead of spending hundreds or even thousands on data recovery. Very professional and helpful.
Very Friendly and Knowledgeable.Had an overheating issueEstimate was VERY accurate and all potential extra costs were discussed up front. Guy was on point with repair and was done in just a hour or so. Will def recommend to anyone looking for repairs.Thank you again and Good luck!
I brought in my computer, highly expecting it to be a week, two weeks before it being diagnosed, fixed, and returned to me. I was kept in the loop, and was made aware the pros and cons of each choice, and had my pc background next day. I highly recommend this place, as you will have a good experience
Ryan was absolutely wonderful. He went above and beyond to make sure that we were completely satisfied. Same day repair even though most places would have taken much longer. Thank you!
Excellent service, excellent price, and exceptionally fast. My laptop was fixed in 24 hours for a great price. Id gladly do business here again.
Great service and integrity! He runs a very honest business and is extremely helpful. I came in with a broken OS, and he saved me $200 by running diagnostics and evaluating my options. Rather than paying him to replace the OS, he recommended a warranty replacement, because it was a new device. Integrity like that will keep me coming to him, if I have tech issues in the future.
I came in to get my girlfriends laptop repaired as she needed a quick solution to be up and running for her college classes. Instead of giving me a 2 hour run around and a 2-3 week solution costing us hundreds of dollars like the retailer or manufacturer did, he was very transparent about his process and simply suggested a very creative work-around to our problem in about 10 minutes, saving us tons of time, money, and frustration. Despite not buying any services at the time, I can tell this man knows his stuff and I truly appreciate his open and honest business model. Should we have any further complications, this will be the first stop on my list.
The guy that owns this place is extremely rude. If you need a built pc or parts DO NOT GO HERE. Price is okay, but I dont tolerate or deal with rude people. If you are planning on spending 7,000+ on a PC you usually expect to get treated with respect (at the very least) when asking questions. Do not recommend.
I dropped my laptop over at the Allstate office next door, as there was a sign instructing customers to do so if the staff was out at work. However, apparently no one over there bothered to tell Ryan that I had come by.Regardless, he got in contact with me later that day and had a fix ready early the next morning, which is great as I rely on my laptop a great deal for both work and school. Ryan was both friendly as well as professional and thorough with his breakdown of both the issues that lead to my laptops connectivity issues as well as the services he provided. This place should be any Knoxville residents go-to consultant when it comes to computer issues.
My computer hard drive failed within a year of purchase from Costco. Ryan was able to do a full recovery of all materials within 1 day. He also advised me what the underlying problem was and that it would likely happen again in the future. I decided to have a new SSD drive put in by him. I feel like all the services were explained to me and priced fairly. I do not know a ton about computers but both my father and brother work in computer repair. (They live out of state or obviously would be my go to guys). I mentioned all the issues/prices to them before proceeding with the hard drive replacement. They both agreed that the pricing was very fair and everything he said was accurate about what needed to be done. I feel like Ryan was really honest and upfront and I will definitely take any other issues to him in the future.
Found out a few months after my build that I was not informed when it was being built that the mother board had ram slot issues. I was told I would be able to add to it. When I attempted to add expansion ram and it did not work and had to call someone else. That was when they discovered the issue that could have been told to me when it was being built and I could have ordered a new one. Now I am stuck with not being able to upgrade and if I do I have to pay someone else to rebuild it.I was also charged for over clocking my ram and only to find out that it was not overclocked. Will never use again.
I was having some troubles with my PC after I had built it and was recommended to here by a friend. Wonderful service with great understanding of computers. He even offered to install windows for me, which I really appreciate.
This man is a doctor for computers. Extremely knowledgeable, affordable and passionate about his work. I have his number on speed dial for all my computer needs.
Advanced Computers is the place For Better IT Solutions according to their business card. We actually found it to be the BEST IT Solution. Ryan quickly diagnosed and corrected the problem with the cable to the hard drive of our sons tower that had become disconnected during cleaning. In addition to broad expertise in the field, Ryan displays stellar customer service with his warm personality, and he genuinely cares about pleasing his clients. Thank you, Ryan!
I would highly recommend them for PC repair. I had previously taken my laptop to another computer repair shop after the unit failed to charge. I was first told the charger was faulty and needed to order another which I did. After the charger arrived and didnt correct the issue I was then told the problem was the charging port. They ordered the parts and said it would take a week to fix. Long story short and 2 months later with the problem still not fixed I decided to get the laptop and find another repair shop. After extensive research and looking up reviews on a plethora of repair shops in Knoxville I decided to visit Advanced Computers on Morrell Rd. They were very professional, explained what the problem was and had the unit fixed in under 10 minutes so I wouldnt have to drive back from Loudon to pick it up at a later time. I will be using this company for all my IT Solutions. THANKS!
I dropped my PC off Tuesday around 11:30 and picked it up at 4:00 that afternoon. Ryan installed a new hard drive, updated it to the latest Windows system and cleaned up the entire thing. He explained exactly what was needed and was very eager help me out. It runs better now than it did when I bought it. Quick service at a fair price.
Good place, fair prices and honest professional answers. Will definitely go here for further computer needs.
This afternoon I went in with my custom PC to be diagnosed, and without anything but a brief explanation of the issue from me, said diagnostic is $30, but if I have to reassemble it, I will have to charge $100. That doesnt compute with me, and I asked if he could just point out the faulty hardware, and I would reassemble it, but that apparently was impossible.I will give him credit for apologizing, but saying Im not trying to nickel-and-dime you when itll cost an extra $70 to reassemble what I had done is not very effective. Just thought Id share my experience.Also, I highly recommend Computer Works.Response: Your attitude towards this whole situation is ridiculous. I was okay with a $30 diagnoses, but the parts in question would have almost certainly required disassembly and reassembly. I agree with the other negative report about your ego.To describe the difference between you and the other company I later paid $40 to help me was unimaginable. They genuinely cared, plugged in my computer (which you never looked interested in), assisted me in disassembling to find the source of the problem. What it comes down to is caring about the customer and you didnt follow through.Also, the other negative review was automated after I got in my car, so sorry for tainting your otherwise perfect business
I took my laptop to Advanced Computers today. I can tell you all the wonderful reviews about Ryan are spot on! He was working on two big jobs but stopped long enough to just look at my computer to see if it was a quick fix. I thought I would have to leave my computer there and go back for it, but Ryan fixed it in under 10 minutes! I was blown away. While I was testing it, another customer came in and he was telling her how she could sell parts of her non-usable computer. Now that is a businessman. I will be bringing in my old slow computer to him soon. He has a new loyal customer. Thanks Ryan!
I am not very computer savvy, and brought not just one, but two laptops to Ryan. Both computers had various issues, including viruses. Not only did Ryan repair both computers and install appropriate virus protection programs, but he also took the time to explain to me what he did to each laptop, along with the rationale for why this would work for me and my husband as we prepare to retire and move to another state to be closer to family. My only regret is that we cant talk him into moving with us! We both give Ryan our highest recommendation and top ratings for expertise and professionalism.
Excellent and, perhaps most importantly, ethical service. They fixed my computer when Geek Squad told me to trash it. They never try to add-on services unless they would make the upgrade themselves. Twice my computer has been completely nonfunctional, and twice they’ve got it good-as-new for a very fair price. I’d highly recommend anybody with computer problems go to these guys!
They were able to fix a PC desktop and a ten year old iMac for me in just 2 days. Also the tech was very knowledgeable and explained everything that was wrong and all the different options I had available to get my machines back up and running. Prices are very affordable for the computer guru or newbie also.
I had a great experience with this business, and I would definitely recommend them. I dropped off my computer for a screen repair and had it back in an extremely reasonable amount of time for good price. I will patronize this business again for any hardware/OS issues I may have.
My computer was fixed quickly and works perfectly! I had a great experience and will definitely come back if I have any computer issues.
I could not figure out what was wrong with my rig. This man quickly diagnosed and solved my problem (power supply failure) and my computer now works. Highly recommend.
This was the best customer service I’ve had in a long time.. he was fast friendly and extremely helpful. He gave me three options and repeatedly explained pros, cons and each price. Price was reasonable and definitely worth the customer service! Thanks again bro
Great service - Quick - Efficient and honest! Highly recommend!
Upon discovering an issue with my computer, I researched several computer repair stores in the area. One place said it would take 3 days to perform a diagnosis and charge me an amount I thought was unreasonable. I then called Advanced Computers of Knoxville. To my surprise, the shop could diagnose and deliver that same day, at least for my situation! The repairman is friendly, knowledgeable, and honest. He saved me time and money too. It turns out, not only was the graphics card shot, some wiring was misplaced which caused poor ventilation. He even cleaned the computer and installed the needed drivers. I highly recommend Advanced Computers of Knoxville. 5 out of 5.
I had a great experience with Advanced Computers of Knoxville. I came in for a bad power jack, and not only was my problem fixed within 2 hours, but my computer also came back sparkling clean with fresh thermal gel and the fans cleaned. My machine is running as if it were new! Thank you for saving the day!
I had issues getting my computer to start. They were able to repair the issue same day and even gave me advise on how to avoid/fix the issue myself to save the money in the future. I would highly recommend to anyone having issues with their laptop/desktop computers.
Excellent customer service. Dropped my Asus ROG laptop there after having various hard drive / charging issues. The staff was incredibly knowledgeable and gave me a ton of different options as far as fixing the issue. Swapped to SSD and now my gaming computer boots up like a smart phone. Thanks for the help!
Ryan was courteous and very professional, while giving exceptional and timely service at a very fair price. His work is certainly deserving the highest rating of all computer services in Knoxville.
GO TO COMPUTER WORKS INSTEAD THAT IS WHERE I WENT AFTER THIS SITUATIONI did not have my computer fixed here due to the arrogance of the store staff (guy the desk). There are many 1 star reviews about this and is a big reason to the many 1 star reviews. When you are a business owner you have to be patient regardless of the situation and I didnt even put you in a spot that would give you an issue. I walked in and asked you why my custom built PC would not turn on. I thought maybe he will give me some advice and then give me a price to fix it. Boy was I wrong you critiqued me to no end which was very unprofessional I just wanted price to have it fix . I hope You fix the attitude or go out of business whichever comes first.
I was totally satisfied with this service. Owner is friendly, knowledgeable, honest and tries to find solutions to save you money while still giving you great solutions. Definitely a 5 star company. Would recommend highly.
Definitely will come again if I have a problem. The service was professional, skilled, and had problem-solving techniques that aided in the cost of fixing my laptop. They were efficient, honest, and knowledgable. And did not perform the work for my computer until telling me the cost and me giving the okay. 100% recommend!
I have used Advanced Computers on a number of occasions and have received excellent customer care every time. These guys know what theyre doing and treat you like youre the most important customer they have. Best part is they do excellent work! They are fast, knowledgeable, and make my computers work like new - or better. I have referred colleagues to this business and they have been well taken care of as well. I have no problem recommending Advanced Computers to anyone.
Advanced Computers built my computer back in 2011. I gave them some basic guidance on what I wanted and they did the rest. The computer is still running strong in 2019. I have only done minor upgrades (add a hard drive, upgrade GPU, and new CPU cooler) and plan on doing more in the future.Ive dug through a few other custom computers that were purchased from online retailers and every time I realize the build quality of mine is superior.
Are you looking for technical support? Look NO FURTHER. ADVANCED COMPUTERS is the best way to get experienced technology support, great advice, and multiple options to fit your budget. This friendly guy turned my computer into a brand new computer. Not only that he told me how to keep it running like new. Now thats A+ service right there!!
So glad I chose this place! Ryan was prompt, friendly, and knowledgeable. He took the time to explain the process of cleaning up my computer and got me back up and running the same day. Highly recommend!
Great, honest and prompt service. Ryan explained to me in terms I could understand the problems with my laptop I had and what it would take to fix the problems. Service was completed in one day. Thank you Advance Computers of Knoxville and Ryan.
Super helpful If you need anything computer go here 1st 💯
Ryan is both quite personable and highly knowledgeable about computers. He very quickly diagnosed my laptops issues--the main issue being a dying hard drive--and promptly replaced the HD with a SSD, cleaned up files, eliminated some internet security problems, and installed Windows 10, all for about one-third of what a comparable new laptop would cost. The laptop runs more quickly now than ever before and I saved money in the bargain. Take your computer issues to Advanced Computers of Knoxville and you, too, will be glad you did!
Today I had a fine experience with Ryan at Advanced Computers. I found a technician that I will go back to again and again. He is quite knowledgeable. I received more than I expected. Not only did he fix my problem very quickly, he cleaned up the accumulated junk on my computer. I had asked about increasing the size of a drive. We went over the ins and out. He set me up so that I did not need to buy a new hard drive. Rest assured that when I do want anything computer related I will go to him.
Ryan is a great technician, I had a fan header pin broken on my machine and he quickly helped fix it, not only did he repair the broken pin but, he also fixed the problems that Acer care created. I may no longer have warranty on my brand new laptop however, I would rather pay an establishment as this than send something broken to a warranty repair facility to just end up getting it back worse off.
I took my computer to Advanced Computers to have a virus removed. They knew exactly what to do - and were finished the same day. The owner is very kind, patient and knowledgeable. I will definitely use them again - and I high recommend them if you are looking for an honest and reasonable repair service!
Super nice guy! Personable and relatable. I went in because my computer basically crashed, he fixed it in under 2 hours, gave it new software, and updated everything. Very affordable, and professional.
Advanced Computers of Knoxville replaced the hard drive from my computer in a very timely manner. When I got my laptop back, it looked brand new. Highly recommended!
I am very happy with the service I received. Ryan was fast and courteous while also going the extra step and explaining my options. I will definitely be coming back for any future upgrades. Thanks again Ryan!
I went in with a laptop that I had little hope for and Ryan diagnosed the problem almost instantly, told me what the fix was and had it done the next day. I hope to not have any more problems with my computers, but if I do I will know where to go to get them repaired. Thanks Ryan.
I had a MacBook Air with liquid damage. I took it to the Apple Store in the Mall and they would only do a flat rate repair for $750.00 plus tax. I took it to two other computer shops and they wouldnt even look at it. I took it to Advanced and he did a diagnostic, gave me all my options. Long story short, he replaced the battery and it works great.Very honest and helpfulI highly recommend
I had a screen break, I took it there and they had it fixed just hours later that same day for a great price. It was easy, hassle free and was super fast. I dont know anywhere else in Knoxville that could do repairs that quickly and easily. I highly recommend it.
With over 20+ years in the computer repair business, the owner and operator is very respectable and will recognize your problems almost instantly. He didnt just fix my custom computer to its original state, but gave me pointers on how to make it run better without my same issue coming up again. He doesnt haggle you into buying things you dont or wont need. If you need help with your computer, dont go to YouTube...let these guys run a diagnostic to understand your advanced computer problems. Again thank you and these guys were awesome!
The guys over at Advanced Computers did an amazing job helping me out w/ my first computer build. There pricing was very fair and they were very knowledgeable, which was great after I spent almost 2k on a computer that wasnt booting properly. The big thing for me is they went out of there way to help me, including staying open later to answer all my questions and get me up and running. Thanks guys!
The guy who works there i cant remember his name but he is simply awesome...my husband sat on my laptop today. All i could think about was all the work i needed to complete before midnight. with in 45 mins of giving him my laptop it was fixed and back in my possession...he also gave me a bunch of insight of what was going on with my laptop as well...i will definitely be going back...
Advanced computers has now fixed two of my computers. It was the best experience I have had in having my computers repaired. They diagnosed the problem quickly, told me when it would be fixed, did the work, quickly, the computers are still working and best of all it was very, very cost effective. I would highly recommend you take your broken computers to Advanced Computers. It will be a great experience and they will get your computers back to where you want and need them.
I had heard they had great service, but it is actually fantastic! Everyone is so welcoming and considerate. The advice they give is spot on and they really want to help! The price was extremely fair and the whole experience was very good! I took my laptop to get fixed.
Fixed my wife’s Mac in 24hrs. Diagnostic fee is super reasonable, good service. Would recommend to anyone with Mac issues
I was looking for a computer that would meet my extensive needs and not break the bank at the same time. I was able to buy a computer from Advanced Computers that has met my needs in all regards. Any very minor problems Ive had with it they have shown great service quality and expertise in resolving it. I trust their knowledge and skills and would recommend buying from them and bringing your computer to them above others in the area. Thanks guys!
Reasonable prices, same day service, they know what they are doing and unbelievable customer service. The positive reviews are no fluke. All businesses should be run like this. I highly recommend this business for computer service. They also sell new and used computers, monitors, and accessories.
My computer was fixed within a day of bringing it and the service was excellent. 100% recommended for any computer needs.
Overall phenomenal service. Ryan was straight to the point, patient, willing to explain all options, and provided quick and effective service. I strongly recommend this place and Ryans services.
My computer had a blue screen and was saying “Your PC did not start up correctly”, and wouldn’t turn back on. I tried troubleshooting it myself but nothing was working. I called Advanced Compurers first because of the reviews. The gentleman (Ryan) was nothing but friendly. I had many questions and he answered them with no hesitation. He gave me details on what was wrong with my device. He was very honest in other options if I wanted later. I truly enjoyed my visit. He saved my life with my computer, because I needed it for school. Fair prices as stated from other customers.
I am very happy to have found Advanced Computers. My hard drive crashed and I wasnt sure if it was worth fixing. I have lots of my passwords stored on the computer so I wanted to make sure I find a place with good reviews to at least restore the info. I received a fair quote to replace the hard drive and retrieve all my information the same day. On top of that I also got lots of valuable information that I never knew before in easy to understand language and lots of examples. I am not hoping for anything else to break in the near future (I have a couple of laptops) but if it does I know where to go. All was done the same day just couldnt get there before he closed.
Just went to this store today after my Ethernet cable got stuck in my laptop. The people working there were very friendly and professional. They got the cord out quickly and fixed the problem. The gentleman that I checked out with who also helped me solve the cable issue was a great guy and didnt charge me because it was a quick and easy fix. I will definitely come back to this store if I need any more work done on my laptop and I would recommend this store to anyone in the area in need of computer help.
Unlike Yelp. Google reviews are legit and very obvious to tell when someone who isnt accredited is giving you a bad review for hiding your reviews for their own malicious behaviors. After seeing the news story. I was watching with a friend of mine who works for Turner broadcasting in Atlanta,. After a few minutes of Conversation, he had mentioned that you have did some work for his business computer. He also told me how professional and prompt switch with respond to all his needs so coming from somebody that is very credited with a master fact finder an expert review and many more badges that I have to google I figured Id share this the review with you and I hope that you get your reviews back from the Yelp ransom holder and good luck on your journey in the future,,If anyone finds this review helpful and more. I ask you to please hit or tap on the thumbs up/helpful button below this review. Thank you Matthew Ck
When my computer crashed a couple months ago, I brought it in to Advanced Computers and everyone was so helpful the second I walked in. Im a college student who knows nothing about computers and they were extremely helpful. My dad usually deals with my technology issues but he is back in Nashville and its hard to explain whats going on over the phone, but everyone here was so patient with us and they even explained everything to my dad for me. They also held on to my computer for a very long time while I was trying to decide on whether or not to get mine fixed or get a new one. They didnt rush me at all or try to talk me into getting anything I didnt need and it was a huge stress relief knowing that they were so understanding. Ill definitely be going back if I have anymore issues with my computer.
Highly recommended. They did a great job. The was done quickly and for a reasonable price. I am very pleased and have no complaints.
I went to this company based on Google reviews. I was not disappointed, when I arrived, the owner knew what had to be done to fix my laptop. He told me what his fee would be, unless he had to get parts. When he found out that I lived 30-40 miles away, he said if I could stick around for a while he would save me a return trip. He did, and also saved me money on parts that he could sell me, but were not necessary. This man is very trustworthy, a commodity not easily found these days.
I honestly think Ive only left 1 review toward something in my entire life, but I felt like I needed to leave a review for this guy. I needed my Mac fixed quickly because I use it everyday. This guy was so informative and quick with his services. He did everything I asked him to do and I definitely got my moneys worth. He called me with every step he did and did nothing without my permission first. I had an expensive hard drive repair and battery issue and was contemplating whether or not just to get a new laptop. Im so glad I spent the money on a repair to get my Mac fixed! He is so friendly and I was just so absolutely pleased with the service. I felt like he deserved this review because I based my decision on past reviews when I chose him to fix my laptop. He is very knowledgable about computers, and I highly recommend him!
I went to Advanced Computers to get my laptop keyboard replaced today. After an hour and a half I was walking out the door with a fresh keyboard and with my machine completely cleaned out. They were able to work with me on making sure that all of the work that was done would be within my budget of working part time and being a full time student. The customer service was great and I would not think twice about going back.
Very fast and reasonable. They saved me $500 compared to a quote from Apple. Couldnt have asked for a better experience.
I have thoroughly appreciated the service of this company for over 5 years. As long as they are in business, I will continue to give them mine.Quality work, correspondence, and price.Highly recommend.
Went in hoping to find a cheaper case. They were out of new ones but he had a used one he sold me for a great price. And also threw in a DVD drive for very cheap which I also needed for my build. Knowledgable staff and good prices.