Our class was excellent!! Our instructor Ben made the class as much fun as it was informative. Whether you are a new or an avid shooter its money well spent.
Great class and instructor. Classroom and range time were well balanced. Recommend this place and instructor to anyone needing a CHL. Ended up buying a pistol from Shoot Point Blank.
Today was our first time visiting Shoot Point Blank and we had a great experience. From the recommendations of guns to purchase, to the instruction in the range, we were very impressed. Very knowledgeable, enthusiastic, and supportive team. I am feeling much more comfortable and excited to learn more. Thanks so much!
I have no experience using a firearm but I wanted to familiarize myself with the process of how to handle a firearm safely. I visited Shoot Point Blank and was pleasantly surprised by the courtesy of the staff. I was extremely apprehensive about the process but the staff was extremely helpful and knowledgeable. Mark T. was the range safety officer who assisted me and he was absolutely amazing to work with. He was patient, encouraging, and gave me the confidence I needed for being a first timer. I’ll definitely be going back on a regular basis to enhance my skills.
I was grouped with two other of my friend visited the shoot point blank Knoxville, to learn to try out some real world fire arms. We had no experience with firearms but the staffs were very patiently helped us to pick the right one. We had issue due to our inexperience with firearms, but the safety office was able to helped we as beginner to get it safely started. The experience here is memorable for all of us. Its great place for beginners to learn.
McCurdy was knowledgeable and kept the classroom work interesting, and he provided room for discussion. His range instructions were clear and he did everything he could do to insure everyone was successful meeting the requirements.
I attended the Enhanced Concealed Carry class. Very informative and although I have years experience carrying legally in another state, and experienced shooter, I found the class to be helpful, it reminds an experienced person of safety etc and refreshes our minds with the information to make us a better and safer gun owner. I also learned some things as well. I enjoyed the class and though we dont need a permit in Tennessee now, I feel this is a must take class for every gun owner regardless of how experienced you are! Learning and or being reminded never hurts. The instructor was great and fun too, he made the lengthy class enjoyable. Safety must be number one, take the class!
Class was awesome. Instructor Ben was very good at keeping our attention with a great sense of humor. Big thumbs up👍!!
Amazing place! Everyone is very knowledgeable willing to ask any questions you got! Also they offer some amazing classes. I just recently took my enhanced CC class here. The instructor was absolutely amazing and by far the prettiest one ever instructor ever Hahahahahaha😂 I got you covered Ben!!
My wife and I were looking to shoot guns for the first time. The employee at the counter tried to upsale us on everything without explaining what we are paying for. No one taught us anything about firearms, staff in general seemed bothered when asked questions, and we weren’t even told where to go to get to the lane we just paid for. Without any previous knowledge of guns we were handed firearms without any questions answered. This business is NOT for anyone new to guns. Horrible experience and my wife is now more afraid of guns because of it.
Great place to test some guns out and a great place to buy one. The staff was super helpful and knowledgeable but didn’t talk down to anyone who was less experienced. Great place to spend your money
Signed up for Basic handgun safety and CC classes. Classes began on time and each instructor was great. Really enjoyed the classes and learned alot!
Had a great class at Shoot Point Blank Knoxville. The instructor was very knowledgeable and outgoing and make the entire day go by better than I thought it would. The store and range are very clean and the lanes are easy to use and have good lighting.
Mc Cordy was great. I took a private lesson with my wife. She was very nervous and Mc cordy was very patient with her. Turns out she did great. Then I took the 8 hour carry enhanced class. Learned more than I expected. Then mc cordy helped make sure I did well in the live fire part. Well done Mc cordy. Glad I went there to purchase my firearm, ammo and lessons.
Visited TN and took my friend to shoot couple of rental firearms. Friendly associates and overall great experience. Despite high ammo prices in the market, it was a fun time. Will come again
Really friendly staff! Great firearm selection! Mr. Hendrix was lots of help. I’d highly recommend trying this place out.
I have to come back and do a new review. I have been training with Firearms of all Calibers adamantly for 2 yrs now. When I last reviewed SPBK, it was not a place I would ever use aside from parts. 1 star all the way. Service, Knowledge, the whole 9.For perspective...I have used BudsGunShop, Shoot Point Blank, Crossroads Firearms, BudsGunShop Online, B&B Firearms, Rural King, Craigs Firearms, and about to use Wood Bros out in Halls for a Cerakote on this Old School I brought in. I offer these reviews to my lovely city because I have lived here my whole life. I want to make sure I share my experiences with the good folks of my city. I never would have owned a firearm 3 yrs ago. Unfortunately the world changes. So this is one of my now many experiences. Hope it helps.In the last several months as I have progressed in aptitude and began to expand my horizons...I purchased a Gun Cabinet, as well as visited many times for the range. Tyler whom I understand to be 1 of the Managers replaced that Cabinet the day I bought due to missing parts/exc. NO Problem he says. Huge change in service compared to before.So today I go in with some new/rare equipment. Im very excited...I had some questions about it. Wanted to better understand the firearm...being older. Unfortunately they didnt have any help to offer there, but I had a great time and all the staff were helpful.Before I left I needed to purchase some Syntech Federal, and some new Federal Home Defense. I grabbed it in .40 instead of 9mm. I called and asked for a manager...got Tyler again. My guy. He says Bring it back in, receipt and bag, I got you...we can swap it out. This is the type of service a hometown firing range should have. After all my experiences these last 2 yrs....your help, kindness, and promptness is wonderful to see. I think every person that reads this can agree......things have been, wierd, and stressful for the last 2yrs on top of all everyones regular life stuff. Thank you Shoot Point Blank for turning it around, sincerely.....Thank you. There are folks out here who notice and appreciate you all.P.S. No names....but. The reason I bought .40 on accident is because the individual I spoke with lead me there after I asked for 9mm. I also asked very specifically for Federal Premium Syntech Red. The individual says 9mm? I say yes. He says Mmmmm...no I dont think so hollers at another staff member who confirms his assessment. I go, Oh well. At checkout with my .40 because I didnt look at it either. I see the Federal Premium Syntech Red behind the counter. Hmmmm, maybe address that Tyler. 2 staff members unaware of a well known Caliber and round that was in stock. Not being rude mind you just, I would have spent that money else where had I not seen it, and the shops out money.@Owner- Thank you for the response to my review....and same day posted as well. This further proves my assessment that things operate differently here now. See you at the range.@Tyler- New pic of the G17 and recommended ammo...in the ETS. Thank you for the suggestion. Cycles beautifully
Horrible customer service, rude staff, very little selection of accessories and an overall bad experience....X3. Yup, 3rd time ive been in there and had a negative experience. 100% do not recomend. There are plenty of other firearms related stores and ranges in the area who ARE friendly and helpful, i would look at themnfirst before spending Ny of your hard earned monet with a company like shoot point blank. Not surprising given that they are a chain company and do not place veryuch emphasis on quality customer service. Hate to write a negative review but after 3 tries, they have utterly failed in this department.
Ive been a member for over a year. I enjoy my regular range time and dont feel like I have to keep an eye on the clock. The staff is friendly, knowledgeable, and professional. SPB prices are very competitive.
Emily is always a great trainer! This class is a great value and a lot of fun.
I just want to say that Ryan K provides superb customer service. He was vey helpful in helping me diagnose a problem I was having with my AR not cycling. Not only did he figure out the problem, he fixed it on the spot. That kind of customer service is rare these days.
This class was very informative, I enjoyed the learning, and have already signed up for the next monthly one. It will build your confidence, empower you to carry responsibly.
A special shout-out to Nelson and the staff at shoot point blank Knoxville for making my first purchase there a pleasant one. The store is kind of small compared to the big box stores but the staff is friendly and courteous and the customer service is excellent Ill do more business there from now on I recommend the store to everyone who is tired of having eyes rolled at them by arrogant sales associates that feel that theyre doing you a favor by talking to you. Thanks again 😎
Staff was friendly, help and well knowledge. They even have a safety patrol guy in the range to make sure you are using the facility properly and if you need anything. Dave was helping with recommendation on ear plugs too.The facility opened in December. Its clean, well organized, has guns to buy and to rent. They have air conditioning in the range, claps to hold the targets inside of tape that doesnt stick right like other places. Theres tables to set out your stuff. Stools to sit on by the table. The bathrooms were even keep clean and tidy.Great location off the highway and easy to find. Went because of a Groupon which worked well and we had no problem redeeming it. Well definitely be coming back.
Class was very informative and the instructor was phenomenal!! Very knowledgeable and patient with those of us just starting out.
Great class. Ben is the man. Very informative. Didnt assume everyone new all of the gun lingo. And yes he is the prettiest thing Ive ever seen. Lol
Emily is a skilled instructor who presented this very useful information in a clear way with just the right amounts of sober instruction and light-hearted humor. Safety First is always stressed in this 8 hour class. This class meets all the requirements to help you pass the written exam and the practical range portion of the Enhanced Handgun Carry Permit. Thank you Emily and thanks Shoot Point Blank for helping me successfully complete this course!
This place is Awesome! Sabrina was awesome and very knowledgeable! They have earned a loyal customer from me for sure! If you are in the market for a Firearm or simply want to hit the range I recommend Shoot Point Blank all day!
Full disclosure - Im a newbie here. And I just called to get some basic info on initial purchase and type of class. Dont depend on Marshall to be helpful. He sounded like I was a complete bother. Hey management of SPB - if youre trying to increase sales and help direct a potential client, dont let Marshall answer the phone. Thats free advice :-). Have a great day!
Really great facility. Clean, well organized, top-notch lanes, and a TON of guns to rent and shoot. I was impressed with the number of women shooting and the staff was very helpful with ladies that were shooting for the first time. The lanes are closely monitored but the staff is nice, even when they have to remind about the rules. A little pricey, but totally worth it for a fun hour or two of shooting. Really surprised they have birthday parties here, but it could be a fun, different party.
Great indoor range. Friendly staff. Easy FFL transfers, even if you’ve bought it from another company via internet. The usual accessories in stock like mags and bags.
The range is so clean and the safety team so helpful. Christopher is a patient, thoughtful teacher if you need any help. A shout out to Sabrina for helping me get the equipment I wanted and to David for his patience helping me decide exactly what that was. I joined the members group and the benefits paid for themselves the first month!
Very informative and friendly. Made a first time purchase seem so much less scary. And returning to practice? The person who was in the range with me was super friendly and didnt make me feel stupid at all when I asked simple questions. So glad I found this place.
I’ve been to a couple gun stores here in Knoxville, but shoot point blank is easily the best! The staff here is always so friendly and willing to help out with anything. Their prices on firearms and ammunition is very competitive and always a great deal. Because of this, I only ever come here as it’s always the best experience.
This is my favorite place to go. The staff is always friendly.
Great place to shoot! Great staff and a wide range of supplies and ammunition.
Clean, friendly, knowledgeable staff. Competitive prices. Nice range. Love to take my daughters here for Date Night for a little father daughter time on the range.
The class was exactly what is was looking for. Basic Gun training with a fair amount of class and range time. My instructor, Ben, was excellent/expert former military and police. In addition, the number of students was small enough that we each had an opportunity to get some 1-on-1 assistance - proper grip, stance, etc.would highly recommend d this course and location/company.
I came in on Sunday looking for a carry pistol and David helped me out. Due to the pandemic, supply on carry pistols was a little limited, but no nearly as limited as other local shops. I found a FN 503, just released in March so I talked with David and decided to buy. The hole experience was a delight. The shop was clean and in good order. All of the staff were friendly and helpful. They offer a discount for veterans which is always appreciated. Shoot point blank is also one of the only class 3 dealers in the area. Ill returning soon.
Great place, friendly RSOs and sales, clean, good for kids to learn at the range. Also very reasonably priced. Great fun and experience for me and my son.
Ben, the instructor, was great! He took the material and made what would normally appear boring, interesting and a lot of fun.
Thank you!! Shopped online and picked up at the store in no time. I decided to change to a different firearm and the sales person went way and beyond to assist me, calling the necessary departments to correct the changes. Also thanks to Sabrina for her help, great customer service and people skills.
Took a beginning handgun class ... content and facilitator were excellent. Felt prepared for the time we got to spend on the range. SPB observed social distancing, mask wearing, and enhanced hygiene throughout the experience. Look forward to taking another class.
I love the range! As a member and I highly recommend getting a membership, you get a lot of good perks. My favorite is getting range time for pretty much free. I call in and get a block of time and have fun. I get to bring one extra person, which comes in handy as Im teaching my family how to get comfortable around hand guns.
Great place to enjoy some range time.
These guys did a great job with the concealed carry class. The instructor Ben was amazing, very knowledgeable and funny. He really made the class enjoyable. Thanks again guys.
Very nice selection with affordable prices. I bought my first handgun today and Jared was very knowledgeable and helpful in guiding me through the process. I will definitely be shopping at Shoot Point Blank in the future.
Worthless, they severely under cut on trade in’s and I was told today that they have “suspended” their price matching policies…….lol bunch of money hungry and greedy people. I will never go back and I hope every one around me finds out what kind of business they are running and they go out of business……
I drove by this place few times. Finally stopped in it was so nice but cost alot when most ranges dont charge by the hour where I am from. I was able to get one lane for 1 hour and one target. They had store brand ammo which cost less. I only got to shoot one box and the other box first broke my gun but the gunsmith was able to correct the issue. I got coupons for 2 free hours.
Staff was amazing and knowledgeable. Very good display and a well run facility. Very organized. Will be back here for sure.
My local Knoxville location is great. The staff are very friendly and knowledgeable. They have helped with purchases, range time, and general questions. Has recently been more difficult to get through on the phone due to COVID but this hasnt been the norm. The Range is very nice and range instructors very helpful. The class I attended was professionally run by a very knowledgeable instructor and as a member I generally received great additional assistance.
Shoot Point Blank ReviewWhether you are an experienced firearm enthusiast seeking to hone your skills or a novice wishing to learn how to safely handle and use firearms for sport or personal defense, Shoot Point Blank should be your home base. SPB’s expert staff, diverse inventory, and meticulously maintained range facilities provide all the essential resources you need to learn about or practice with firearms. Their safety courses, skill development classes and handgun carry permit preparation training provide a solid foundation for responsible firearm ownership. They are, and will remain, my go-to resource for proficient, confident self defense.
I have been very happy with the service I have received at shoot point blank in Knoxville TN. I’ve purchased my last couple of guns from there and they are very friendly and helpful every single time. I go with my family to shoot at the range and we all enjoy it. I definitely will be referring people to this location.
Sales guy David Bailey, (if we remember his name correctly) was absolutely pompous and condescending in his treatment to both my wife and I today as we went to pick up a purchased firearm. Both my wife and I own, and have owned, multiple firearms over the years. It is unfortunate that the attitude of a single individual can so effectively mar the reputation of an otherwise promising small business. Would be wise for Shoot Point Blank to address this type of poor service directly and efficiently, before this fool causes more long-term damage to the establishment. As of right now, I highly recommend shopping elsewhere....
It is so nice to have a range that is modern, clean, organized, totally safe, with great people to work with on the sales floor and in the bays. I do not take this for granted, for I remember what we had in KNOXVILLE before Shoot Point Blank came to town. EXCELLENT!!!
Very accommodating helped with the purchase of my new revolver.
Very datailed. Instructor provided additional source materials and provided excellent demonstrations. He was also very helpful during the range portion of the course.
Very knowledgeable instructor and patient with new gun users.
Nice place. I have acquired a few firearms from them is always pretty easy to shoot on the range.
This is a great indoor range with some minor flaws. they do not have a rifle table lane for zeroing rifles which would be a huge bonus and a possible upsell for people. also a lot of times there will be long lines to check into the range but only 1 person working while the other 5 workers are trying to find something else to do and walk back and forth while looking at the line deciding if they wanna help. Other than those 2 flaws the place is very well kept and clean. the lanes are nice and maintained. wish they had tape dispensers but i bring my own. the employee interaction is always pleasant and the price is reasonable. i would definitely recommend a membership if you go more than 1 once a month.
The nicest people work here very knowledgeable! Love the clean range and I have never waited. Thanks come to the Knoxville store
The range is clean, well lit, and run safely (the most important consideration, in my opinion). The staff in the store is helpful and friendly. I would recommend this location.
Beautiful new range, mostly friendly and helpful staff, nice selection of firearms, ammo, and accessories.Unfortunately they expect their customers to allow them to scan your Driver’s License to purchase ammo. When I questioned this the sales associate tried to tell me they had to do so in accordance with state law. This is completely false. State law does require age verification but prescribed no method of verification beyond looking at one’s state issued ID. Scanning my ID captures all info on my driver’s license, information that is private. The “point of sale system” captures that information and creates a customer profile with can be enhanced if you also pay by debit card. That is valuable information that is only collected so it can also be sold.If I am paying you for ammo, it should not be a requirement that I surrender my personal information as a condition of the sale. NEVER GOING BACK TO POINT BLANK while this policy is in action.
Monthly membership is a good deal. $20 for one hour, or $40 month unlimited, you can do the math. Free ship to store on website with pretty low pricing, pretty quick shipping too.
Very professional team, and the instructors are very informative and have helped me with my knowledge and skills.
Ben was our instructor and he was phenomenal. Ben made this class fun and entertaining. Highly recommended.
I gave them 4 stars because no one, except me and the instructor, (in my class at least) was wearing a mask. I guess thats to be expected at a gun place.My instructor was very knowledgeable and helpful. I just wish he spoke a little slower. I dont hear as fast as I used to.
After a long day at work, sitting through the lecture section of this class for about 3 hours was torture. Any learned useful information was given in less than half the time we were in there. The long anecdotal stories were tough to listen to.
The instructor was amazing! I would recommend this class to anyone!
Great instructor and very informative information in the beginners handgun class. Highly recommend.
Gun transfer fee of $85.....Absolutely unacceptable. No one charges that....except you. For this simple reason alone I will not purchase items from your store.
Customer service is always friendly and helpful. The range masters are also friendly and helpful. It is a very comfortable place shoot, shop, and learn.
DO NOT buy fire arms from hete the customer service is awful and I bought a brand new gun and it would not fire and would not eject. They had more yet would not do an exchange, a buy back, a refund or a fix and thru al this I paid hundreds of $$$ just to wait months on top of months to wait to get a gun I already paid for. Place is absolutely sorry
Learned so much that we intend to further our experience through private lessons when opportunity avails us.
I would recommend this place to anyone. As a Father’s Day gift my son took our family to Point Blank. I can’t say enough good things about my experience. I had never been to an indoor range before and Mathew G. Answered all my questions (and I had some real doozies) patiently and professionally. He walked us through everything providing great pointers to make it fun but educational. He helped us understand how to grip, aim and fire improving our accuracy immensely. Again kudos and thanks to Mathew G...
Mr. McCurdy was very professional and clear on the details and basics of the process and gave clear instruction on how to properly use, clean, adjust and safty of our firearm. Man deserves a raise.
This staff was top-notch! Considering that the pandemic precautions have been put back into effect, they were very hospitable to some out-of-town customers on vacation that didn’t want to go to another range that rhymes with the word suds. Range instructors were very accommodative with giving me tools to pick up my spent brass. As a person that reloads, this gives them very high marks on my grading system.
THE SINGLE WORST GUN SHOPPING EXPERIENCE IVE EVER HAD. I walked in and not one person said hello, I walked up to the counter to ask a question and the guy just walked away. It’s a beautiful store but who ever was working the day I was there needs to be fired.
Clean, well-ventilated ranges with competent range safety officers; friendly, knowledgable staff, with wide AR and pistol inventory; however, I wish they carried a better variety of more conventional firearms. Overall, highly recommended.
Very clean store. All the firearms are displayed beautifully and the prices for rentals and range time is well worth it. Only problem I had is that when my girlfriend wanted to look at some guns for her and I went in with her, everything was fine and the staff was friendly and helpful. I mentioned that i own a handgun at 18 through a private sale at a and the shorter former sheriff deputy told me that the only way I could legally get the gun was if my parents gifted it to me. 3 staff members joined the conversation and were telling me I wrong and it made my girlfriend very very uncomfortable. The staff is usually very friendly and through this they were polite but the false laws and facts from them and the fact that one of them was a former deputy and everything he said was not true really makes me think how uneducated the police are.
I have been to Shoot Point Blank Knoxville on several occasions to use their range. The range is very clean and well kept. The employees are especially kind and professional. The store itself is very clean with everyone following COVID procedure.
I have called numerous times with no answer. Finally left a message and no one called me. Dug around on the corporate site and submitted a ticket. Got an immediate response from a very rude representative in Cincinnati Ohio. They spent the entire phone conversation defending the branch. They let me know it is there policy to put customers in front of them first and that they did not return my phone call because they have constant customers in front of them and therefore could not return my call. I guess they dont need more customers!!! I will take my business elsewhere.
Clean safe place to practice with your firearm a true pleasure to go there people are friendly and always curious.
Great people! Always feel safe while at the range look forward to pointers from the staff.
From the moment you are on the range you feel rushed. The SRO came over and wanted to look at my gun and continued to bring someone else in to look at it for 15+mins for no apparent reason other than asking if it was a certain model and ate away at the hour I paid for. Go to a local run range better prices, better ran, and more welcoming. Would NOT recommend going here.
Went there today 12/22/2020 had a great experience there. They have great prices. 10 stars for sure.
Great range and gun store.Always friendly staff willing to help you.
Even though our class was full, it felt very personal. Staff was very knowledgeable
Sabrina made an amazing move to help turn a bad experience into a good one. She reached out right away and corrected the issue that ruined the experience in the first place.Thank you.
Even though they didn’t have the tools to work on my rifle, Ryan and everyone were very welcoming and helpful in every way.
I love this place so much. So much knowledge and gear.
Their ammo selection was virtually nothing. They didnt even have .22 for the range, and what ammo they did carry was expensive. The first thing I noticed when I pulled in was that the parking lot was almost empty. I suspect its because no one wants to go there.
I shoot there on the regular. They are very nice and accommodating. They have couples day and rent guns before you buy or just to shoot. This place is clean from top to bottom. A place to take your wife or mother. Very good classes on firearms as well!!!
Went in for the first time, staff super friendly and extremely helpful. A little high on some things but the customer service made up for it. They do price match if possible!!! Thanks again I will be back.
Fantastic and comprehensive instruction.
Casey was a great instructor and did a fantastic job teaching!
Ben was an amazing instructor.
Best range in the area. Friendly and helpful staff!
Great place! Decent prices on ammo but a little pricey on the guns. But you will not find a selection of guns anywhere in the Knoxville area as extensive as they have. Good and friendly staff. I have been going ever since they have opened. I like it that range officers have your back watching people and making sure you are safe while you shoot. To me, this is worth the slightly higher price. It is definitely a first class facility. I highly recommend it!