Clearview Securities installed new security cameras for my place of work and I am very pleased with the service. Not just the quality of work, but also the customer service. Kenneth Page came to give us the bid and was helpful during every step of the process. He was quick to respond and a great person to work with. Highly recommend, especially if you get to work with Ken!
Matt P. a service technician came to install a system at my mother’s home. He was prompt, polite, courtesy, took his time to make sure everything was properly working, sat down with my mother and myself to go over the whole panel system just to make sue we had it down pack. To say the least “HE WENT ABOVE AND BEYOND “ and that’s what I call customer service and will and would recommend this company anytime. Great company and excellent technicians working for them! Again thank you Matt P for doing such an excellent job!
Great experience. Very knowledgeable, polite and experienced technicians. I would definitely recommend Clearview Security!
I recently contacted Clearview for monitoring Service at the apartment complex that I reside. The sales representative was Ken and he told me what I needed to start monitoring service and I have to tell you Ken was very plain spoken and not the least bit pushy. I really appreciated Ken in every way. The Customer Service Manager responded to my residence to set me up. His name was Tori and he couldnt have been more helpful, professional, and kind. Now this is what a customer wants from the folks he/she deals with. Just a side note. I was in law enforcement for 20 years and retired in 1994. Clearview is a parent company of Sonitrol. Sonitrol is a very respected monitoring company within the law enforcement community and when one of the representatives contacts dispatch it takes on a different response. Why??? The reputation of the company throughout the United States for false alarms is nil. The accuracy regarding burglary/fire/ambulance is spot on. Remember that when looking into other alarm companies who do not have that reputation.
I have worked with Clearview Security on several projects.Some projects may be extremely simple and others may be much larger in scale. No matter the size, location, or time of the projects, clearview has always provided top notch service.They always meet our budget pricing and provide excellent training and support on equipment.Project Manager,PHC, LLC.
We are so happy with this company! Ken was able to help us figure out exactly what we needed as far as tying our existing gate system together, installing a Prox card system and a new software system that included everything we needed. Eric and Robin were our installers and put up with my silly questions and were able to show me how to work the new system with ease. I highly recommend this company!
My heartfelt and sincere thank you to Technician Victor and owner Matt Harris of Clearview Security Inc of Knoxville. I have had my home security system for over 2 years and have never had an issue until recently when I started getting an alert that the battery was low in my master bedroom. When I called, I spoke with technician Victor who told me they could come out but I would have to pay for a service call. I thanked him but told him I was not able to afford the fee and was going to have to try to get my grandson to help me find and replace the low battery on a window which was frankly impossible to get to. I told him I was a 69 year old lady by myself and I didnt think me on a ladder was a good picture lol. I thanked Victor but was prepared to go this on my own. Today I got a call from Victor and he told me that he spoke with his boss (Matt Harris) and Mr. Harris told him to come out to help me no charge. When he came, he agreed the window unit that was initially installed should not have been located where it was and he put in a new unit for me to get me up and running and secure again. I am so extremely grateful to Victor, Mr. Harris, and all of the Clearview staff. They have always been more than willing to help me and are always professional and personable. I highly recommend their service to anyone needing a secure and also afford security system. Thank you Victor and Matt Harris. I am ever grateful.
Thanks to Ed for always taking care of us. He always does a great job keeping our fire system up and running, very friendly, knowledgeable, and helpful. Thank you Ed for all your help!
We at FourSeasons have been a client of Sonitrol/Clearview Security since we built our building back in 1998 and have enjoyed impeccable service ever since. They are a trustworthy, attentive and full service partner that are essential in todays crazy world. The whole team goes out of way to make sure you are taken care of and every question is answered. I would suggest them to anyone looking for security in the knoxville area.
We have been using Clearview Security for over five years and we feel they have provided us with a very good security system and great follow up when needed.Last night we had a problem setting us the alarm system. Victor arrived this morning and did a great job fixing the problem in less than 30 minutes. He is very knowledgeable and professional.Many thanks to Victor and Clearview Security.
My experience so far with Clearview has been top notch.We purchased our first small recording device from Clearview. Same quality as the competitors in town. But for a much more reasonable price.The install person showed up professionally dressed and with the Positive professional attitude.Installer was very familiar with equipment and took his time to make sure it was installed properly. He was neat and tidy with all his work.He took the time to make sure that our staff was properly trained. He was very knowledgeable about the equipment how it operated. He was very good at training staff how the system operated.I hope to do more business with Clearview in the future.
Clearview Security installed a new facility entrance system and we could not be more pleased. Eric did a fantastic job with the installation, implementation and training. Eric was very prompt and professional and we thank him. I strongly recommend Clearview Security!
Matt did a great job analyzing our needs. Casey spent the whole day working to install the system. He was great to have around - efficient and helpful. Did a great job explaining everything.
Great job by Eric and Robin for our recent install of access control devices! Very well done!
I pre-wired my home while under construction for security almost 40 years ago. Recently had it updated by going almost 100% wireless. Ken Page did that work and has worked to educate me on the greatly improved system. I appreciate his quick response time and that he listens to my questions and my suggestions. I felt that I participated in the planning. Good company experience.
I am enjoying working with Matt and his staff at Clearview Security! They are consulting and advising for our expanding needs for Regulatory Compliance within Physical Safeguards. They are patient and persistent with the Customer Service we need; to help us obtain and carefully configure the right solutions for our compliance and employee safety needs!
Stacy came to our residence today and completed all the requested work in a courteous and professional manner. He was patient in explaining the changes made and how to use the system properly. He left us well equipped to feel safe and protected. Thank you, David Davis
Bill Reed and Clearview Security is the consummate professional and has extensive knowledge and experience in security and home entertainment systems. He is responsive, attentive, honest, and persistent, standing behind his products and work. I highly recommend him and this company.
Great company with excellent customer service! We recently upgraded to add the camera security at Harper FIAT Alfa Romeo Maserati and I am delighted we did. Their immediate monitoring capabilities this week alone resulted in an arrest on property after hours. Thank you Clearview and staff for your excellent monitoring and attention to details!
Victor, came out to Silver Sport Transmissions today to help us with a sensor that was triggering false alarms. He found the cause and fixed it for us. He did a great job!
Matt and his team of professionals have gone above and beyond to take care of my security needs. I have had two business secured by Clearview/Sonitrol Security. Both businesses received excellent service and their video systems rocks. People you can trust providing the security we need.
Ken does a great job of taking care of us at Volunteer Equipment. He is very responsive and he really knows the equipment and can troubleshoot it and fix it quicker and better than anyone.
I have been a Clearview customer for 2 years and have three properties monitored by this fantastic company. Matt Harris and staff provide excellent tools and service to give us the peace of mind a security system should deliver. Their prices cant be beat so save yourself some time and hire Clearview for your security needs. You will be glad you did
Their customer service is the best I have found and the quality of work is as good if not better than anyone in the business. I really enjoyed the whole process. Than you Clearview Security!
Bill Reed is great! He came out and added a piece of equipment now we have fantastic Wi-Fi outdoors. I had attempted to do this myself with the normal big box gadgets. It did not work. What a difference good equipment and someone like Bill doing the install makes. BILLS INSTALLATION WORKS GREAT!
I was referred to Clearview Security for a Fire Alarm System by Associated Fire Sprinklers. I have now worked with Matt Harris with design and Matt Walker with Install, and it has been a very good experience with both of them so far! They are now taking care of my security camera system for our new Briarcliff Storage Facility in Oak Ridge! Thank you to both Matts and Clearview Security for the ease of working with you all!
Clearview Security has been monitoring Harper Infiniti for 18+ years, now as Clearview and previously as Sonitrol. They have always been top notch, accommodating and very professional in their services. When we started looking at an upgrade to camera security, although we researched the market we inevitably ended up back with Clearview simply because of our previous relationship. Matt Harris and his crew have never given us any reason to think we are not with a company that has our best interest at hand. I strongly recommend them!
Clearview Security always professional and always willing to go extra step.
They do far more than security.Great folks. Bill Reed is quite knowledgeable and can set up your home theater with the easiest controls. Changing from tv, movies, internet radio is just the push of one button!Next they will move the technology outdoors so we can use and control the same music on the patio and boat dock.- Steve Haag
Matt Harris and his staff do a great job. Would highly recommend this company.
Clearview has a great team! Thanks for your quick responsiveness, professionalism and service.
Wow!!!What a company and employers Victor did exactly as I requested to my alarm system thank you clearview
Bill Reed and clearview security have been awesome! Bill and his people came out and hung all our tv’s, set up our cable, sound system, WiFi, security and even cameras around our pool. They showed us how to operate all the equipment and use the convenient apps. We think of ourselves as “technically challenged” but with Bills help we were able to operate everything. In addition, anytime we’ve had slight issues, Bill has come by and solved them immediately.Thank you,Bill, for everything! We are enjoying our new home immensely, especially the sound system with the speakers both indoors and outdoors. We will always highly recommend clearview security but especially Bill Reed!Sincerely,Jeff and Laura Irwin
Just finished installation of updated security system. Ken Page was an excellent technician --- so knowledgeable and prioritized customer service!
Professional installation personnel. Monitoring is instantaneous. Customer service is excellent.
When will bill pay on-line pay be available? If it is available, where are the instruction?
Mat