Thank you Chad for helping us! Chad spent extra time with my husband and me to help put together the perfect mattress for us and to help us find our perfect pillows as well. He was a pleasure to work with and didn’t judge me one bit for being so picky! We love all of the options the store has for safe materials at affordable prices. Kudos all around!
Amazing service with personal same-day help. The prices were low and the mattress is amazing! I would recommend to anyone seeking a mattress. Make this the first mattress store you call, you wont regret it.
Chad was incredibly personable, knowledgeable and helpful! Helped me find a great mattress for my budget and needs, and was able to answer any question I had and wanted to find the right mattress for me! Also love that his mattresses are sourced locally!
Working for a small business is one thing, but owning and operating is another. Chad, the owner went above and beyond for my wife and I today! He was helpful, courteous, and showed us exactly what we ask for.We spent less than 30 minutes picking and choosing, and when all was said and complete, less than an hour. My wife and I are so thankful for his help and that he was honest and upfront with all details and questions we asked. Go buy your next mattress from them, they will take care of you and treat you right.
Chad is knowledgeable, warm, and trustworthy. So glad my friends recommended him to us as we were looking for a mattress for our spare room. I was surprised at how generous and eager he was to help us. He has certainly earned our trust!
Great experience at Bedr Mattress. Chad knows his stuff and treats you right. Great quality mattresses. We are very happy with our purchase.
I’m moving into town shortly and needed a quick and easy experience buying a bed. Chad was awesome and made the whole process so easy! I’d send anyone who needed anything bed/mattress related to him right away.
We came in looking to learn more about the organic mattress Bedr carries. We were a bit overwhelmed with the information and choices. But after about an hour of trying different beds and learning about the materials, we went with the all organic. It was just delivered and we are thrilled. It’s by far the best mattress we’ve ever owned. From selecting to delivery, we were more than pleased with our experience. Highly recommended.
Was an awesome experience. I really appreciated the fact that I wasn’t pushed to purchase something out of my price budget. Service was professional and friendly. Also felt great to buy from a local owner. Wishing this company many years of success.
Chad was incredibly helpful throughout the entire process of purchasing a new mattress. He helped me find what I needed without feeling too pushy or trying too hard to sell me on something. He even tried to help me find what I was looking for somewhere else before I eventually settled on something in his store. I would absolutely recommend Bed’r Mattress to anyone I know looking for a new bed
My family and I had the best experience here with Chad and the sales crew and we all love our mattresses! I will definitely be bringing my sister back in to buy hers here too! 10/10
The business was very clean and organized. All my questions were answered, and I was treated professionally. I will do business here again.
Chad was amazing and extremely helpful! He helped me find a bed in my price range without trying to sway my decision and showing me more expensive options. He showed me a suuuupppperrr comfy mattress and gave me a good discount and recommendation on some pillows to go along with my new bed.He also took some time after work to deliver the mattress to me personally since I didnt have a truck to haul it myself.I can not recommend this place enough! Chad was friendly and had a great attitude throughout the entire process. If youre looking to buy a bed soon, look no further! This place 100% has you covered.
I was looking for nice sheets & remembered a friend sharing on FB bedr mattress sold sheets & pillows as well as mattresses. I gave them a call, told them I wake up hot in the middle of the night. They suggested eucalyptus sheets. I LOVE THEM!!I am 22 weeks pregnant & am no longer waking up on fire in the middle of the night. Chad was awesome & sent me pictures of the different colors & let me know which store had them in stock. If you want sheets nicer than Target has to offer & don’t want to wait a month or two for Pottery Barn sheets to arrive… go to Bedr Mattress!! Plus who doesn’t love supporting local families?! It’s a win win.
I’m 45 years old and have never experienced a truly great night rest, I say this with a happy well rested heart ♥️, because of Chad Cunningham and his beautiful family, my husband and I are now getting the most peaceful and comfortable sleep we’ve ever had. Chad is very passionate about what he does and it shows. Thanks so much for exceeding our expectations!!
I was needing a split queen size box spring for my daughters move. Chad was friendly, had good sense of humor and very informative. He gave me a few options varying in price and style for me to choose. The choice was made, and its scheduled for delivery in time for her to move in. Thanks Chad.
The owner Chad Cunningham took his time to ensure I got the bed I was looking for. The entire experience could not have been better from advice on the right mattress, to having it delivered, Bedr Mattress provided me the most helpful services and quality of bed for the best nights of sleep
I found this experience to be easy and very satisfactory. I will certainly recommend this store to all my friends! My mattress was delivered so quickly, too.
This sales representative was SUPER nice and very knowledgeable about all the mattresses. I can’t wait to get the mattress I purchased home!
Knowledgeable, Professional, Honest, Problem Solver, and willing to spend the time with you to select the right mattress. Also, competitively priced‼️
Chad is an amazing help for our Gatlinburg cabin. He knew what we needed and delivered on everything he said he would and more. Our cabin is now outfitted with amazing mattresses (I slept on it) and we have no fear of bedbugs. THANK YOU!!!
They were extremely helpful on recommendations and helpedme stay within budget. They helped me get the mattress I wanted while staying within budget ! The guy was extremely knowledgeable about every mattress and he took the info I gave him and was able to help with the the type of mattress that was right for me . He was patient with me as I am very indecisive . I definitely would recommend this place and will be my mattress and furniture from here on out .
My boyfriend and I went in there with a specific kind of bed in mind. They listened to what we were wanting and exceed those expectations. They then gave us a great deal on a king size bed and adjustable base combo. It was a great experience!
Chad and his team at Bed’r Mattress are amazing!!Friendly, knowledgeable, and sincere. They want to put you in the best mattress combo for your situation.I’ve had back surgery and many sleepless nights. But, no longer. Thanks Chad... y’all are awesome!
I purchased a new mattress in May 2021 from the 7321 Kingston Pike, Knoxville, TN 37919 location and dealt with Chad Cunningham.Anyone searching for a mattress should definitely check out the beds at Bedr Mattress and compare the quality and prices to those you can find at other big brand name stores. You will not be disappointed! Not only are the beds great, but the sales process and service was fantastic. Chad knows beds! Chad took the time to listen to what I was searching for and and helped me narrow down to find the best fit for me by asking just the right questions. He was never salesy, pushy, or tried to steer me to one type of bed over another. He was able to offer his insight and knowledge of various bed characteristics and types to help guide me when I was undecided or torn between different options (like the adjustable bed frame- never had used one before but so glad I got one this time!). Chad is definitely more interested in helping the customer get the right bed versus trying to make a sale- for me, it was an enjoyable process and would highly recommend checking the store out and talking to Chad personally.Lastly, delivery and installation was convenient, quick, and professional.
Chad was great! He helped work with us on our budget and got the price down to something we could afford. I have lots of back problems and he was very honest about what would be good and what would not.
Had the best buying experience at Bedr Mattress Kingston Pike and highly recommend Ken. He was totally patient and encouraged me to make enough comparisons to settle on the right choice.
Hands down the best place to buy a mattress! Very professional, top notch product, great price and best of all youre supporting local businesses! This is the only place I will be buying my mattresses from. Please do yourself a favor and check this place out. You wont be disappointed I promise.
Andrew was such a great help! Extremely informative, treated us like a friend and not a salesman. Honestly wasn’t planning on going there, but it was the only store open at the time and I’m so glad we did! Great quality and selection! We will be back!
I highly recommend Bedr Mattress in Knoxville, TN. Organic mattress options, locally made and great service if you are not completely satisfied.
Very professional and knowledgeable about their products.Helpful in every way!
My fiancé and I stopped in to try out some new mattresses without really planning on buying anything that day - we thought we’d shop around a bit at a few different stores before making a decision. Within 5 minutes of talking with Andrew, we wanted to work with him and this company. He was incredibly knowledgeable, patient and honest, and we never felt pressured to make a purchase. He helped us find the best bed for us and our budget. Whenever the time comes for us or any friends/family to buy a new mattress, we will excitedly recommend Andrew and Bed’r Mattress!
We worked closely with Chad Cunningham, owner of Bed’r Mattress in Kingston Pike, to select and purchase our new king mattress. He was extremely patient and thorough in answering all of our many questions. Chad has a deep knowledge of the industry and the modern mattress technology. Based on our preferences, Chad recommended a unique, hybrid mattress within our price range and we could not be happier with our purchase! He made the process easy and enjoyable! I always struggled with sleep, but since the new mattress, I have noticed significant improvements and cannot imagine sleeping on our previous mattress. We highly recommend Bed’r Mattress!
Edited to add: we weren’t completely happy with the mattress we originally picked out. We contacted Chad. He took the time to listen to what we did and didn’t like about the mattress. 4 days later he personally delivered the new mattress!!! Talk about above and beyond customer service. Please support this local business you will not be disappointed.Repeat customer. They take care of us every time. Always going above and beyond!!!
Great Team, Great Brands, Great store!
Today we bought our 2nd mattress from Bed’R Mattress. As always, customer service was outstanding. Chad is incredibly knowledgeable about his products and the industry in general. I spoke with Chad on the phone a couple times before even entering the store and explained the type of needs I had in searching for the right mattress. Based on the things I told him, he told me he had a few mattresses in mind, but one in particular stood out in his mind and he bet me that “one” would be the one I bought. After coming to the store and trying the few he had in mind (plus a few others) I made my final decision. He was right...the one he bet on was the one I chose. If you’re looking for a quality bed store with great products and employees who aren’t driven by just making a quick sale, but rather caring deeply about their customer and their needs....Bed’R Mattress is the place to be. I will always come to Chad for any needs I may have in the future.
Chad at Bedr Mattress took the info I gave him over the phone and picked a mattres that not only fit our budget but most importantly fit our need for a well made and extremely comfortable King mattress, we absolutely love it and the guys delivered it as promised and are very professional and friendly. In all a great experience .
Buyer beware...walked in with cash 2k..was delivered a USED warehoused product.....Contacted Chad who promptly retrieved maytress....having another used product sent to me...Have purchased over 15k in products..never had this p ryg problem previously!
Couldn’t ask for a more knowledgeable sales representative who took the time to explain all the differences and help us through such a difficult decision.
Very helpful! Got us exactly what we wanted in a timely manner.
This was the easiest and best experience mattress shopping I’ve had. The employee asked us the price range and guided us right to the mattresses. He did not try to sell addition products or more expensive mattresses. A bonus was finding out the mattresses we chose support business in Tennessee!
Great store with very knowledgeable staff. Andrew was incredibly patient with us while we were deciding on our mattress. He was also very knowledgeable and thoroughly answered all of our questions. We bought a new Mattress and bed frame and I cannot wait to get it!
I experienced the best customer service a person couldask for. It was an emergency situation as I needed to buy a mattress for a very sickly friend. Mr Thompson found the best mattress that suited my need and it was delivered the very next morning by friendly young men. I will recommend this company to everyone!
The people here are awesome as well as the bedding
Absolutely wonderful purchasing experience .The sales representative, Andrew, was extremely knowledgeable and very patient.I felt that they were sincerely interested in meeting my needs and were more than happy to take the time necessary.Bed’r Mattress is a place where the customer truly matters first.Just had delivery of bed today by Blaze and Aaron. They were professional and very helpful. Had to maneuver the mattresses around in a small freshly painted apartment- not a scratch anywhere .Thank you for the excellent purchase experience Bed’r Mattress.
Bed’r Mattress at 7321 Kingston Pike, Knoxville, TN offers a general assortment of mattresses with great sales support. Jimmy was friendly without being pushy. I told him what we were looking for in a mattress and our price range. He took me straight to three options. I was able to try them out without any pressure. I explained some of the issues with our current bed, he explained what the problems might be. Jimmy’s knowledge and level of customer service made us comfortable to go ahead and purchase the mattress that day. A few days later the mattress and box spring were delivered right to your door and set up. The mattress sleeps great and our overall experience was a 10. I would definitely recommend Bed’r Mattress.Also check out the line of sheets they carry in the store called Dream Guard. They are wrinkle free, with deep pockets to fit extra thick mattress. These sheets are unbelievably soft. We love them!
Me and my wife needed to buy our first bed and had little knowledge of what we wanted. Amber was a huge help and extremely nice. They have a good selection ranging from traditional to tempurpedic to hybrid. Amber helped us try each kind and was honest about the cost of each mattress. We had a great experience and we bought our first mattress! When buying our mattress she even gave us a discount and included some sheets. Overall a great choice to come here.
Great service! Steve was knowledgeable and helpful in our search for an adjustable bed. The purchase was simple, the delivery was timely and the delivery guys prompt and courteous. Were one week into our new bed. Its firm and doesnt move. While it feels a little stiff to the body, my wife and I are both sleeping very well with no aches or pains upon waking. So far, weve given it the thumbs up.
Customer service the way its supposed to be. If I were living in Knoxville, its where Id go to get a mattress.
We began looking for a mattress to replace our older one and happened upon this store. The choices were fine and comparable to other stores, however, the pressure from Jimmy was too much. He tried to pressure us into buying when we were just beginning our venture. My husband did not feel comfortable until he received enough knowledge from the competitors and come to find out they are all about the same. The prices are about the same however it had to do with the salesperson. We were not happy with the pressure.
Fantastic service and delivery. Great prices. Very professional.I hope to use them again.
We recently purchased adjustable bases. Ben was very knowledgeable and helpful. We had been considering the purchase for a while and we told him our budget and what we were looking for, when something was available that fit our checklist and budget he called and let us know. We plan to make mattress purchases as well. I like no pressure sales. I know what I want and when I am ready to buy.
Chad Cunningham is AMAZING......I came to know him almost 3 years ago bc he left his wallet at my work on the floor under the table.....I saved him a lot of heartache and money bc you dont find many honest people especially when they find a wallet with cash.....so he took care of me today on a mattress.......I cant wait until Thursday!!!!!! Thanks again Chad !!!!!
If you’re in the market for a mattress in Knoxville or surrounding areas, this is the place for you. From the moment I walked in, it has been nothing but a pleasure doing business with Bedr. The staff is very knowledgeable and friendly. Andrew was extremely helpful and provided us with a wide variety of mattresses to choose from which allowed us to find one that suited our needs perfectly. The entire process was very easy and timely, which given the circumstances revolving around COVID-19, was quite impressive. Even with some minor miscommunications regarding the delivery and install, the owner, Chad, was prompt and happy to step in and handle the situation himself. I genuinely would not recommend anywhere else, this is the provider of choice for your mattress needs.5/5 🌟
I am a very satisfied return customer. I have always been able to get exactly what we need at a great price. The delivery service is great too. Most of all, the beds are the highest quality and are so comfortable!
Hands down best experience I have ever had at a retail store period! I know nothing about mattresses and Andy helped me find one so easily to meet my needs and comfort. Very very impressed with the customer service! Would recommend this place to anyone looking for a mattress store. Great quality as well. Go check them out you will not regret it:)
Buying a new mattress for my son was something I was dreading but Andy understood exactly what I was looking for. He was very knowledgeable and recommended two different mattresses, which he set up beside each other for me to try out. He didnt try to up-sell anything, just simply explained the differences and left the decision to me. His explanation between the two really helped me to decide. I give Andy FIVE STARS!
Best deal in town, was shown several options that fit my budget! Looking forward to new mattress!
Bedr Mattress has great customer service. They worked with my budget to get the mattress I needed. I am very pleased and couldnt have asked for a better experience. I highly recommend Bedr Mattress! Thanks Jimmy!
The Bedr Mattress team took great care of my wife and I as we determined what mattress matched our needs for the first time. They helped us find great options in our budget. We tried the first option for a while and it turned out to be too firm. We took advantage of the guarantee to exchange for a softer model (there is a $99 fee for each exchange), but they did a fantastic job with allowing us to change mattresses and made the exchange process no hassle for us. Michael was great and the team provided quality service. Happy to give business to a locally owned company manufacturing their products locally, too.
Ben was very helpful and knowledgeable. He went above and beyond to help me get exactly what I wanted. I could not be any happier with the service as well as my Bed’r cradle mattress.
Michael was very patient helping us get just the right mattress for our needs. We were impressed with his knowledge of all the brands of mattresses on the market and his ability to match the features we wanted with the best price point. We chose a mattress from the line he designed and is made in the USA!
I am very pleased with the service and work they did. I am very pleased with the mattress. I love it. Good place to go. The owner is great
We were in need of a great bed. Dorothy took the time to find what met our needs, made sure we loved it and then got us a great deal. I will never buy a bed anywhere else!
Got a great deal on a Tempurpedic mattress Andy was awesome! He was friendly, able to answer all our questions, and patient as we made a decision. Overall a great experience!
I just purchased the absolute best mattress Ive ever owned in my life! The comfort is unbelievable. Chad gave me a jaw dropping price and Dustin went above and beyond with the customer service. I highly recommend checking out this location if you are looking for a great price along with 100% satisfaction on a mattress. Thanks guys!
Andy was awesome. He was very knowledgeable and found us exactly what we needed. Looking forward to a good night sleeping on my new mattress
We loved everything about Bedr Mattress. The shopping experience was great. Dustin allowed us to take as much time as we needed to try out the different beds they have to offer. He gave us all the info we needed before we made our choice. We chose one of the Bedr Mattresses and we love it! Dustin and Chad at the Kingston Pike location have both been very helpful. I cant say enough great things about our experience!
100% happy to write a positive review for this place. I had to buy three mattresses all at once and Mike was able to work with my budget and STILL get me great quality - I can’t wait for the delivery! I also loved that I didn’t get “sold to”... some places feel like the salespeople are sharks circling and when they do get your attention they don’t stop putting the screws to you until they get the deal. Mike was professional and informative - giving me the necessary information on what I was looking at without a hint of “pushy”. It was a pleasure shopping here and I’ll be back when I need anything else bed related.
Incredible experience. Once me and my fiance walked in the door we felt important and informed. We were given a better deal than every other place had offered. Dustin went above and beyond and exceeded expectations. Amazing service and I would recommend to anyone!
Jimmy was so nice and helped me find the perfect deal for my first apartment! 10/10 recommend 😊
We picked up a new mattress from Andy at Bed’r mattress and had great service! Very pleased with the mattress we received and the time Andy took to make sure we got the one that fits our needs.
This store and its staff couldnt be any better. Steve was amazing and worked extremely hard to give me the best deal possible and when he beat everyone elses prices and I thought that it couldnt get any better, he started throwing extras in to sweeten the deal. You will not go wrong at Bedr mattress.Steve Clark.
Michael was great to deal with! He not only took the time to understand our specific needs before showing us any beds, but worked with us to understand what makes his mattresses better than the others we had tried previously, and put together a cost that was within our budget. We went in initially because we had heard testimonials on The Sports Animal 990 Eric Ainge show, but we will stay forever because of the service!
Amber and Christina were very helpful and supportive all through the process. I highly recommend their beds and their service is second to none. I will be referring my friends here from now on. Thank you, Amber and Christina.
I recently purchased a mattress from Bedr Mattress for my grandfather. Amber was very friendly and helped me find the perfect mattress. I appreciate her and the time she spent with me so much. Thank you!
Excellent customer service! Friendly and helpful staff. Can’t wait for our mattress to arrive!
Andy was awesome to work with. He knows what he’s talking about and really helps figure out exactly what you need!!
Wonderful place! Amber and Christina were super helpful and got us a great deal! Very knowledgeable and friendly. We are happy customers and looking forward to our new Tempur-pedic!
Christina and Amber help me immensely getting into a great mattress for a good deal. Would recommend to anyone.
Michael was awesome! Was a really helpful person and help me find my new bed! Mattress is amazing. I sleep like a baby. Well worth the price. I am a very budget minded person and michael was very helpful while dealing with my cheap habits. Lol
Awesome mattress buying experience! Thanks for the quality mattress and pillows!
Great job Leeann! It is a pleasure working with you in our quest for the perfect mattress for our needs.
Great place. Amber was incredibly helpful. Would buy from them again.
I love my sub zero pillow, thanks Dorothy. Its the perfect support and so Cool!
Andy was very helpful & knowledgeable. He helped us find the perfect bed for our daughter & for a great price too!
Friendly and helpful. Delivery was on timeWould recommend, if looking for a good mattress at a good price
Highly recommended! Andy was extremely helpful and patient with my husband and I in choosing our perfect bed!
We thoroughly enjoyed our mattress-shopping experience at this Bed’r Mattress store! We shopped around a couple other stores for mattresses in the area and our experiences there paled in comparison to the one we had at Bed’r. Mike was very understanding about our sleep and comfort needs and provided the information we needed about durable mattresses in our price range. Not only did he thoroughly explain all the differences between mattress types, but he also made sure to give us a great deal! We purchased a king-sized Stearns and Foster hybrid mattress with the caring help of Mike and we are so excited to start getting better sleep! Make this your first and only stop when making an investment on a new mattress. You can’t go wrong here.
Amber was great! Helped me choose the best mattress and best deal!
My bed’r mattress is perfect for me, thanks to Jimmy and his team! Their care and attention to my needs has given me a new rest experience. Go see them for a bed’r mattress, the best ever!
Ive been searching for a king sized bed which can be pretty pricey. Chad is the best salesman...wasnt pushy or overbearing and the rates were extremely reasonable! Ill be sending friends and family to Chad for all their future bedding purchases!
Friendly staff and great deals, we actually got financed for our new mattress fairly easy and are grateful for it. Definitely recommend them if youre in the market for a new mattress!
Got a great deal on a nice mattress and all the staff that we talked to were great!
Amber was great! She found exactly what I was looking for in my price range!
I absolutely love my mattress from the Bedr mattress store. The people are great and willDo anything possible to get you In the best mattress for you. I sleep much better (bedr) at night now!
Very personable, courteous and understanding of pressure points.
Best Customer Service I have ever had!
So far we have been very happy with our service. Our new bed should arrive a few days there.
My wife and I purchased our sons first big boy mattress from Bedr. We were able to find the perfect balance of quality and affordability. Fantastic service.