It is a good place to get most of what you need. The prices are about the same as other corporate auto parts store. This last time I went, they were very helpful and got me the right parts I needed. After a little figuring things out of course.
Comfortable place to go when your needing parts or advice. Dont be nervous about asking questions great group of employees that keep me coming back! Check out the online ordering for coupons almost always able to save 15 to 20 percent off my bill then pick up at the store!
Today this business lost a loyal battery customer. In short, they scammed me.I purchased a battery at this location. The battery in question is less than 3 years old and is completely dead. After letting them charge it overnight it tested at 483 cca instead of the rated 900.Now, initially upon describing that this battery was dead, the woman manager told me that she could start any engine with any battery that reads over ten volts. Or some other crazy blanket statement to that same effect. Okay I let that idiotic comment go.She insisted that it was a problem with my vehicle and that I should leave the battery overnight to be tested.I did exactly that and upon arriving the next day she was made privy to this knowledge, the battery is dry cell.Now to the actual scam.That woman, the day prior, had made it seems as though it wouldnt be a problem to warranty the battery if it was truly dead, which it is.Today she reneged on that notion and instead was 100% unwilling, she is the only person in the store that has the authority here, to warranty this battery in any way.We are at 3 years to the month since the battery was manufactured.I did tell her that this experience did lose me as a customer of the business and she couldnt not have cared less.Take this small anecdotal experience into account when deciding where to go for your parts next time.Factually speaking, they have lost every ounce of business from this customer.I will not tolerate being scammed and will not patronize a business that is so willing to scam a loyal customer.She might not see it as a scam but did the German soldiers see a problem with the concentration camps?A scam is a scam is a scam.By definition. I was scammed.Now, a battery needs to be replaced every 5-7 years regardless but they should stand behind their warranty. It was within 3 years of manufacture/purchase.Even the boy that tested the battery had a look of disappointment in his eye when it was apparent she was unwilling to honor the warranty.He actually tucked tail and turned away so as to save face. It was rather embarrassing for him, I could tell. He obviously, if it was up to him, would have warrantied the battery and kept a loyal customer. That kid has seen me, probably 30-50+ times in the past 10 years. Today was the final time that he will see me at his place of employment due to being scammed by his manager.This is a fool me once type scenario. Shame on me if I fell for it again.So take my experience into co consideration next time you need a battery. A battery should last 5-7 years. They were unwilling to warranty a bad battery that was less than 36 months since purchase date.I was scammed.
The customer service was great, however as a UPS drop off, they should have the ability to scan the QR code for returns.was not able to drop off my UPS package.
My best place to get check engine for free
Had just what I was looking for. Helpful and knowledgeable staff.
Informative reliable good customer service
The lady was very knowledgeable and helped me out a lot I had never ran a code reader on a car before. Because of covid they are not allowed to do it. She explained and made sure that I could do it. She also helped me with what I needed. Excellent service!!
Great customer service! Always very enthusiastic about helping you out the best they can.
It was very good.
Amazing service!! They have no problem helping you out whenever you need it.
Ive been happily surprised every time I go to Advanced! The staff is always very helpful and kind. Today I had my very own mini in-service about batteries. I learned a ton which Im grateful for. They diagnosed a bad battery and switched it out with a new one I purchased there. Jennifer worked with me and was a fabulous teacher. I dont know a lot but am eager to learn. It helps when staff takes the time to explain in lay terms about things! I will for sure be going back here for my auto needs!
Staff is knowledgeable but a little militant when it came to social distancing i practically had to throw my money at them. Overall great place and is always worth the phone call if your looking for a part.
I didn’t know how to change the oil in my car and one of the employees offered to help teach me. The employees are kind, patient, and very helpful. Great prices too! I will be shopping here again.
Good friendly service. Good deal on the expensive Mobile 1 oil I get as it was buy one get one 50% off. Though I wish wouldve had paper funnel for the oil...
Great customer service he even put my wipers on!!!
Every time I call either Im put on hold or the lady arguments and drooling. Like really. If u dont have an idea of simple directions 3 in in and 2and a half out. Is pretty self explanatory!!! No part number needed
Has everything you need
Great store and very helpful people working there.
Easy in, easy out. Good transaction.
Very friendly and helpful staff.
Jennifer is absolutely awsome! Her customer service skills rock and she has a great personality, and very knowledgeable! We will definitely be back for our restoration!
Staff is helpful.
Great great experience. I was really in a jam on a Friday night with a burnt out headlight and needing to travel. Jessie was amazing and went above and beyond to help me. She even put the bulb in for me (at night, in the cold, close to closing time) I will definitely be a customer going forward.
Very knowledgeable and helpful. They always make sure I have the right parts and are thorough about helping make sure im not forgetting anything I may not have thought of. Ive started making the 30 minute drive out of my way because in the long run it usually saves me time!
Absolutely horrible experience. Nobody felt like doing their job.
Great customer service, knowledgable
The staff is pretty knowledgeable about car stuff. With the Advance Auto/Carquest merger, accessing parts in the small towns got a lot easier. The big issues here are the prices. Advance is just way to expensive for the home mechanic. Ive switched from Advance to Amazon for most of my car purchases. Ive saved 100s of dollars this way, and the parts are identical.
Good service. Fair prices. Folks there willing to talk cars with ya as well.
My daughter had a flat tire at her work and luckily this auto store is right beside it. I went over to see if they knew anyone that was cheap that could come change it as the spare could not be gotten off. One of the women, I wish I knew their names, and an injured guy came over and worked so hard to help get the spare off with no success. So they helped Deanna get the tire off so we could take it to get it fixed. They were so awesome! I will not go to any other place if I ever need parts for one of our vehicles. Thanks so much once again.
Very helpful, nice, and very personable. Thanks to them I was able to get all of the parts I fully needed.
Knowledgeable staff
Karri is a sweetheart. She was so nice getting the right mufflers for my corvette. Plus an very nice lady
Great people makes this 4 star review a five. Very eager to please the customer.
Great prices, very friendly and helpful staff. You can order from the website and pick up in store or they will help you in store.
They had the part I needed at the best price locally.
All was very awesome,needed a nu battery,cuz of the vortex,battery in,started it up n ya bb,my car started.ty guys
Knowledgeable service
Awesome store. Workers always willing to help
Great place if youre in of need a parts or your shop and need a parts
Replaced our truck wipers for us in no time!
Good auto place fair prices.
Great pricing and very knowledgable staff help me get on my way very quickly with the correct parts.
Helpful,friendly, and knowledgable staff. Highly recommended!
Awesome customer service very helpful and knowledgeable this is the only place I go for my car parts/stuff
Excellent service, knowledgeable staff and friendly atmosphere. I had to order shoes and they called me when they arrived.
The only reason I am giving this store five stars is because of DUNCAN, he is the most helpful and honest employee at the store. He spent over an hour with me one morning on the phone while I was placing my first online order. Thank you DUNCAN! Five Star customer service for him.On the other hand, I had a terrible experience with the store manager while trying to explain to her that I basically got robbed of $120 if I would have ordered online in increments of $100 while using the best promo code to receive $40 off my $100 order. She was rude, unprofessional, and talked down to me like I was a child. Not the way a store manager should handle themselves and the store they represent.Overall make sure you have the best promo code by calling customer service first and ordering online. Unless DUNCAN is working; leave immediately and drive a mile or so to AutoZone, OReilys, Auto Value, Car Quest, or even Walmart.As for me I am packing up everything I purchased from the store and returning it. Then ordering it again online using the best promo code so I save the most money.- One mad consumer
This where I buy all my automotive parts. They seem to always have everything you need and in some cases they may even help you put it on.
Not bad a lot of updates done to the store very people-friendly parts are fast to get prices are a little above average
This is my go to parts store. The staff is always eager to help in any way they can.
Very helpful staff, knowledgeable about parts and car diagnostics, they made recommendations that I felt confident in believing.
Very helpful people
Good customer service, always can get what I need.
They always find the right parts and give great advice
Very knowledgeable and helpful!
Lucas was very helpful!
Had to order a piece for my door the clerk was very helpful and knowledgeable.
Good people.
Extremely helpful staff, very knowledgeable and much appreciated foreign vehicle assistance
Great counter suport on parts picking and repair coaching
Great place
Friendly and knowledgeable staff and quality parts
Great customer service! 😊
Great place for parts. Very friendly people.
We were traveling thru from out of town and ran into some car trouble - the gentleman working at Advance Auto Parts were extremely helpful and provided excellent customer service, even coming outside in the bitter cold to help make sure we got exactly what we needed so we could get back on the road.
Very close attention to every detail.
Very knowledgeable and great customer service
Very helpful staff
WOW what a helpful place, Ive never been to a parts house that was as helpful... the really know there stuff!
Good guys know what youre talking about
Employees will actually come out of the store to help! Wish I could give six stars!
They were so helpful and went above and beyond for a customer! Will come back there for all my auto needs!
Honest and fair prices
Great prices and employees.
Great service.
If they dont have it that can most likely get it next day. Time is money
Great customer service.
I was going to get a new version of something I needed for my car and I got hit outside of the store. They helped me calm down and eventually got me the things I need to fix my other car. 10/10
Very helpful and friendly employees.
You can order parts online and pick them up within a half hour
Great people working there
If you need parts and want the right one come here
They go everything they can to find you what you need, even if they dont have it!
Great place helpful service
Always helpful good deals
Great place, nice people
Always very helpful!
Good service
Easy access
Always amazing service
Helpful and friendly
Fast friendly helpful
Got part it took awhile
Very helpful
I work here
Great store!!
Great variety
Good selection
Fair prices
Nice