TIMEX FREIGHT INCFantastic people. Called them Thursday evening, needed cab leveling valve and 2 cab airbags.Parked in the back and they took me in at 7:30 am on Friday. Ot before 10 am. Problem solved.THANK YOU GUYS! YOU ROCK! 💪👍

I bought my truck from these guys and I always bring it here for maintenance and any repairs. It’s a 2020 Freightlier. Since it was a new truck I didn’t think I would have to still pay thousands every time I take it for maintenance. Guess what, I paid thousands. I wish I didn’t buy their worthless extended warranty. My last visit I paid almost $2000 for PM service, alignment, and 2 shocks in the front and check if the seal on the right steer tire is leaking (just to check, not to fix). $1200 just for the labor. Scott, from service department, is the kind of guy who smiles while talking to you but talks about you behind your back. He gave me a discount of $300 for the filters that were included in the PM service(They were not supposed to charge me in the first place.) So in the end I had to pay $1700 which I still think it’s too much for the work done. My previous maintenance appointment in December they held my truck for 3 weeks and charged me almost $3500 for I don’t even know what. I bought the new truck from them, they already made money of off me, but they still charge me so much for maintenance. It’s business as usual over here.

Parts guy was great! Had what I needed and let me do the repair in their lot. Back on the road!! Thanks!!

Hi everyone. The GM called me and thanked me and I thanked him for the awesome service.

We made a deal, they delayed. I lost 2 days. Will never come back. Keep your word if you want to keep your customers.

Very friendly place, I will definitely coming back...

Very honest and professional people I a bought truck from them my salesman was Joe Thank you Joe for all your efforts Also Finance Manager Ron we appreciate you all for your honesty.

Excellent work and friendly technician🙏

We had then adjust the brakes and to have our RV dealership readjust. Generator coolant cap not missing but needed an o ring replacement. Initial inspection done but nothing fixed until second visit. Shame shame.

Fairly fast get all my work done on western there

These people ripped me off. They first said they could fix my Motorhome AC in a couple days. I took it Diesel Bus to them on a Thursday. I informed them on Friday when they were having trouble finding parts, that they should not take anything apart unless you are sure you can get parts and fix by Tuesday next week. I was in town/WI from Texas. On Tuesday /due date, it was going to be Wednesday, then Thursday, Friday, etc.. On Saturday, 9 Hotel days later, it was still not fixed.. and I said.. Just give me my Motorhome back. They said it was apart and I needed to wait.. They were not to take apart without ensuring they could fix with parts.. Anyway, after taking 60 minutes to put back together, they wanted to charge me 9 hours of labor to do nothing but put back together.. I complained, Service Mgr said not getting Motorhome without paying at least 6 hours of labor. This is ridiculous, even if you assume 1 hour to diagnose, the MOST I should have been charged is 2 hours. NEVER EVER Deal with these dishonest people that continued to lead me on. I was out over $900 for them to do Nothing, and I ended up spending another $1300 for Motel room.

Ran into trouble with our sprinter van and Jon with the service department was very helpful with phone numbers and directions on the phone. When I did finally get to them they made sure that I was taken care of with a ride to the car rental place. Cliff even stayed with me there to make sure the car was actually available for me. They truly went above and beyond for a stranded driver. Would recommend them for your repair needs!

They dont even know how to replace hoses they put my hoses backwards They had me waiting One hour in a 1/2 So they could Do a terrible job..

Very helpful people they have almost everything in stock

Scott the service manager and one of his mechanics were great.

Bought truck from Camden Halverson, great experience with great guy.

These folks “ROCK” courteous and quick. I would recommend them from here to eternity. I was making plans for a motel for the night but they got the job done and got me going. Thank guys.

Jesus Christ I cant begin to explain what happened to us here. But it almost cost us $9,000 for a $400 fix. Run far far far away.

They took care of me and I was out of there in an hour. It was a miracle and I really needed it to be. Busted off my pigtails.

They did a fantastic job with the Cascadia Im in. Had it looked at twice by two other places who couldnt get it right. Hopefully third times the charm as the old saying goes. They have a nice upstairs drivers lounge while youre waiting. Steve the service writer had me wrote up, in a bay, and out in just a few hours

Called in on the morning of the 13 of October 2018. Spoke to Jon Heinz, he listened and he was professional. He asked me to bring in my truck because they didnt have a mobile unit. When I got there he remembered me and made me feel at home. And my mechanic is amazing he spotted some noise in the engine and was going to look at it. Love this place already

Ive had my Sprinter serviced exclusively here for over 3 years. This place is a classic crapshoot. If youre lucky, youll get a knowledgeable mechanic and a speedy repair. If not, you get a just graduated diesel mechanic who will spend endless (expensive) hours trying to figure out your vehicles problem. I was recently charged three hours labor for a diagnosis they didnt have the parts to fix. I then went to one of their other locations and an experienced mechanic gave me the same diagnosis in 20 minutes.Ive had to instruct their rookie mechanics three times on how to reset my maintenance light.After having my fender severely scratched by one of their kids, I have to insist, each time, that they take measures to protect my paint surfaces.Early on, I had to return twice before I could convince their mechanics my hanger bearing was the cause of a howling noise AND then had to come back a third time because they didnt have the parts. Now, exactly 48K miles later, Im back and theyre replacing the same bloody bearing and, with a straight face, telling me this is common. Its factually not.At my last visit, the mechanic noted the diagnostic plug-in was broken. When I brought it to their attention that they were the only ones that have ever used that plug-in, I was told that I must have somehow broken it myself. I have no idea where the damn thing is.If youre a Sprinter owner, and in a jam, probably a good place to go. I would not encourage a long-term relationship.

Take our truck there. Awesome 👍

I have to thank Andrew and the rest of the team at River States. Recently worked through a purchase of Sprinters and a Freightliner box truck. Andrew was very focused on the business needs and answered every question we had. He went above and beyond for us and couldnt ask for more. I would highly recommend not only their products and service, but Andrew as well as a great sales contact!

Great place to get trailers from. Thank you for your business.

Everything went as well as can be expected. All repairs were completed and pricing wasnt terrible.

Great facility. Im changing my rating from a 4 to 5 stars. Thanks for taking time to respond to my rating.

They replaced the water pump on my freightliner in a timely manner. Kevin gave me a ride in their shuttle to and from hotel. Very friendly crew. Will definitely come here for future repairs when in the area.

My time spent River States is by far the best Freightliner shop Ive been to with service with makeing you feel at homeThe mechanics are all about getting my truck done and running right to get me back on the road...The drivers lounge is comfy perfect with hella channels to choose from and plenty of places to choose from that will deliver food to you and a few hotels to choose from down the road that will give CDL discounts..For the things wrong with my truck *JARED* got the job done..It was a pain in the a** to replace I appreciate your work with all you did thank you againThank you for doing what you do making things right...Id for sure come back here if Im in the area with truck issuesThanks againScott

Great prices great service! My wife and I have a Sprinter 2500, we travel the continent, this was the best service, prices and speed that we’ve experienced.

They have very friendly people working the front desk and also the mechanics will try and do what they can for you when I had my own they were very helpful when ever they worked on my Truck

A very good place to work

This is got to be the nicest truck repair place I have ever stopped at I cant think of anything they havent got

Great place, friendly staff! Always professional!

Its a freightliner store but I cant hold it against the workers. There good and help you out.

Do not buy a truck from them. We bought a 2015 volvo cash and didnt even put 15000 miles into the engine and it completely failed on us and now we have to replace the full engine. Again do your HW and look at the history of the truck, we trusted them to sell us a truck in good condition and they basically dumped a truck with a bad engine on us.

I have had a few dealings with this company. They way over charged a job that should have been done in half the time. The best part is I had told them exactly where the problem was it was one connection on a jake brake cylinoid. Them clowns charged me $1000 to fix one connector. On top of that they couldnt even install the valve cover back on right. I had to miss a half day of work the next day because I had blow by coming back in the cab. Got that fixed now it just leakes oil. Iwould not recommend this place to anyone. Before the owner comments back on here trying to make this place sound good I had told them my concerns they didnt care they were just too busy trying to run with the money.

Truck parking was good ... food was not so good for Amish food dogs liked it though. Lemonade was so sour couldnt drink it an tea was not right. Guess if your Amish in Minnesota it would be good. If you ask me oklahoma Amish cook better. Cool old tractors an what not. Cool gifts avaliable bunch of animals in boxes lol. It was ok but food was awful. An drinks but thsts just my opinion I heard people over talking about how good it was so might be I just had bad meal lol.

DONT GO ANYWHERE BUT TIVER STATES!!!I have never written a review for a Freightliner ever because none deserved one. I Had my clutch go out on my 2013 Cascadia. Brought it to River States because they had amazing reviews. THEY BACKED UP THOSE REVIEWS! It was about 10:00am by the time I finally arrived. They told me it would be about 2 hours before they could diagnose my truck because the transmission mechanic was finishing up another project. 45 minutes later they had my truck in the bay. Discussed with the service writer to have my clutch, shift fork, and rear main seal replaced and to have my flywheel re-finished. They told me the parts would be in around 1:00pm the next afternoon, and the truck would be done later the next evening. Booked a room at the Baymont 1.2 miles away. They offered to take me but I decided to walk. The next morning around 12:00pm I arrived again at River States. Travis the service writer met me with a smile and a good morning Spencer. I mentioned that since it was still so early they probably had no updates. He corrected me that the tech dis-assembled the transmission last night had already finished with the fly wheel, the parts were in and he was assembling my transmission. I went to the drivers lounge and fell asleep. At 2:15pm I awoke and looked outside. My truck was in the parking lot. I went downstairs and Travis told me the tech was just finishing up the paperwork. I left River States at 3:30pm HOURS before I thought I would. Hands down the best Freightliner dealership in the country as far as service!!! If you have a breakdown in that area and can make it to River States dont hesitate. Get there!

My problem was fixed so changing my review to 5 stars

Dropped in with our RV that was having a strange noise. They couldnt look at it right away but were very professional and promised to look at it as soon as they could.

Very polite and reasonable rates for quality work

Friendly salemen and good service, -agree 😀

Very pleasant staff to work with. Very professional.

Took great care of me. Great service!

They change intake throttle valve twice, June 12-2017 and Dec,4-2017. I paid twice. Warranty job is 1 year,I call so meny times I write e-mails to Bob Grahan and he said will take 90 days.No one answer my calls.I like service but Im steel waiting to solve this problem.

Great place to break down! The service people are awesome...and the break room is very comfy!

Great Staff and facility quick easy in and out.

10 days ago I made 9 am appointment to have my fan clutch replaced today. At 6:10 pm they come to the waiting lounge to tell me their Cummins tech is on vacation and they cannot get it done. I told him to put it back together, Im going home. He said, all I can tell you is this happens all the time.

Great had a small problem they took me in right away fixed it bob and alex were big help

Got truck worked on. Very professional

567.00 to come out put on red airline mechanic very nice and only took about 15 min but 567 dallors that’s ridiculous I know they have to make money but come on will never call again

Great service and the folks are very knowledgeable about trucks

Scum bags. Run with your money. 145.00 a hour for real??? In your neck of the woods you are 100 times worse then the big citys

Everything for trucks and trailer! Quality merchandise!

Shady people i wouldnt buy another truck from them!

Morons dont know how to adjust a clutch that they sell!

Very helpful

Best dealership around

The work they did to my truck was terrible almost 7000 for a fuel pump repair I would think twice before letting them do anything to your equipment.they would not back there work and lied their ass off as for what they did so think hard before you go there.unless you like wasting your hard earned money.I will never return there ever

Fantastic dealership!!!!@

Good service

Nice and Friendly!!

Pretty fast !!!

Friendly