Great experience! Was able to drop my car off early in the morning, and receive a ride to and from work. Also received video footage of my car being fixed. Highly recommend!
I had heard a little squeak in the area of the front wheel on the passenger side. It happened on each rotation of the wheel and wasn’t loud enough to hear with the windows up. Also, the clattering sound on my roof-rack system made anything else hard to hear. The roof system was put up after I started hearing it. Mary went out to try to hear it after I explained it further, but the potential problem was apparently gone by the time I brought the car in! Maybe a stone?! Thanks for the patience and the service!!Betty
Mary and Brian are great to work with as the service underwriters. The auto technicians that performed the repairs are the best. Cant say enough about the professionalism of everybody that is involved in the process. Thanks again Morries of La Crosse.
Super happy with the services I have received in the past however not 5/5 because I got charged more than I was quoted for windshield wipers to be replaced. I would have done it myself if I was told the proper price. Super disappointed.
It was my first time having any kind of service from Morrie’s and it will not be my last. Mary from the service department was especially friendly and helpful. Friendly staff, great service and very reasonable prices.
It is my first time at Lacrosse Volkswagen for a oil change and inspection. I am always coming back here! It was great service and wonderful customer service!
Happy with the service performed. I like that a video was provided, by the technician, telling me exactly what he had done.
I had a recall on the sunroof drain. I made an appointment for the work and was told it would take about an hour. That was exactly how much time it took. Everyone was great.
It was easy to schedule service, and the work was done promptly and well. The service advisor was helpful and was able to get me in pretty quickly. I liked the pick-up and drop-off service they offer.
10/10 ⭐️⭐️⭐️⭐️⭐️Very friendly staff and eager to help! No issues with them ever, very kind and made sure I had all the information I needed in order to make the best decision for me and my family when I brought them my car with a laundry list of issues. They were even able to show me what kind of an Auto loan I could qualify for with warranties attached that meant I wouldn’t have had to worry about hardly any out of pocket cost for vehicle maintenance, if any at all. At the time though, with how covid affected my life right it didn’t make sense for me to take on a car payment, even though it was a surprisingly low payment for a NEW car. I would MOST DEFINITELY recommend to a friend stopping by Morrie’s just to see what they can do for you, whether you need service on your old vehicle, want to bring home a new one, or if you are just looking to hear some good jokes, then you should definitely make Morrie’s your first stop because it could very well be a one stop car search for you! #BuyHappy #HappyCustomer
Always happy with Morries service department! Would recommend them to anyone who wants good service from really nice people!
They were very helpful and professional. Everything was done correctly and quickly. Great customer service!
The team at VW La Crosse is top notch. Their timing is accurate and their services are done well. Im somewhat picky about things and its no sweat for their team. We have two volkswagens from them and their team takes good care of them for us.Keep up the great work.
Superior customer service! Always pleasant and helpful!
I love the people and the work done, but think the price of labor $999.99 was a bit ridiculous when parts were $250ish...and no where did it say how much labor was per hour or how many hours it took...
Love the video of my vehicle and what they found and did
Excellent, fast, efficient service.
Friendly.Accommindating. .
Very professional, nice, informational, and speedy
Great service and great people
As always, the service is prompt and the staff is professional and friendly!
Very good 👍
They were great
Replaced headlight