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Walmart Auto Care Centers
9025 Spencer Hwy, La Porte, TX 77571, United States
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Walmart Auto Care Centers

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Review №1

Customer Service center is the worst.Every time I call, no answer, and if someone answers, immediately hang up.I couldnt even get and update for items that I bought.

lu
Review №2

They have great prices

Pa
Review №3

They are friendly and informative here at the Spencer Hwy. LaPorte, Tx. location.

Ka
Review №4

Always very friendly and helpful. The employee made sure to remind me to bring in the receipt with the old battery to get the core charge fee back. I appreciate the reminder because I had completely overlooked it and probably would have thrown the receipt away.

Da
Review №5

Usually they are pretty quick. Today there was one vehicle in the bay and one in front of me. I arrived at 8am and its now 9:23am. This is way to long for an easy oil change. Usually the longest Ive waited is 30 minutes with the same scenario.

Ro
Review №6

I had a car with 2 flat tires, brought in on a wrecker. Road hazard. The tires were covered with a road hazard warranty. I left the car with them. They fixed it, and I had it picked up. I was in the store for a very few minutes. They stood behind their tires. New tires installed. Good service.

Wa
Review №7

The work was good. It was a hour and a half wait which I think is too long with the amount of personel they had working. Another man waiting on his truck told me the same thing.

Jo
Review №8

Needed my tire repair and the crew this past monday didnt break it down to see what was in it cause it was time to go home by the time they got to mine. Said there wasnt anything that they could visually see after spending 2 hours there.Had to take it back last night and they took it apart and found the hole. The manager took care of it and didnt charge me

Bu
Review №9

They are always busy. But finish in a timely manner

Jo
Review №10

I spoke with 2 different people in automotive one didnt realize they were supposed to call when my vehicle was ready after it had been almost 4 hours of me dropping it off. I arrive to get my vehicle and am taken care of by a woman who took my ticket and threw my keys on the counter along with my receipt, the employees need training in customer service and common sense. Unbelievable.

Ja
Review №11

Tried to over charge me by 22.00 dollars. Need to watch bill closely they said my Toyota took 8 qts of oil this is not the first time they have tried to RIP me off.

Mi
Review №12

Was great during my lunch car got oil change within 35 min

Li
Review №13

The only problem I have is they never, never tell me when my truck is ready. I hear everyone elses name get called over the intercom but mine. I have to go and check on it myself. Then they act like they cant find my key, have to ask the crew for it and they seem to not know what the woman behind the counter is talking about. Other than that, no problems.

De
Review №14

This has been the worst experience. I got here right at 8am. They told me 2 hours, it is now 11:15 and I am still sitting here for a tire rotation. They finally got my car back there. If you tell a customer 2 hours it should not take 3.5 hours. I am highly dissatisfied with this place. I recommend paying the higher price and going somewhere else as I sit here watching cold stuff in my basket melt.....

Te
Review №15

They always get it done right and have many different options of oil changes and other services available.

Ky
Review №16

Prompt service able to shop while waiting but it is just a Walmart.

Cl
Review №17

I bought tires from my local Wally World last year and purchased the road hazard warranty with them, but when I picked a nail on my daily commute they wanted to charge me the price of the tire to fix the damn thing. The manager couldnt explain to me why they were charging so much to fix a nail hole when I had road hazard coverage. Will not be buying tires from Wal-Mart again.

He
Review №18

I have to agree with most of these reviews. I went to buy two new tires and was told wait time was 2 hours. They had about 4 - 6 employees on shift that day and about 75% of the time I would look out to see if my car was ready I seen the employees gathered up joking around and horse playing. They had a lot of upset customers because they all noticed the same thing. It ended up taking them 3.5 hours to complete my car. When I received my bill they added charges that I did not authorize but I was to in a hurry that I just paid the balance. Very poor service.

Le
Review №19

Castro edge, oil change

Ca
Review №20

A little slow, but cheap oil change and good service.

Ri
Review №21

Good price on oil changes and new tires

Al
Review №22

Always treat me well, prices are great, and Ive never had a problem. This crew is awesome.

ji
Review №23

Dont waste your time here. Took my truck in for an oil change. I even called ahead to make sure they could do it. Drove down and checked in. Said they would be about 30 min...one car ahead of me and no other cars in shop. After an hour, they get to my truck only to tell me that they cant change my oil because they cant get the oil filter off. Total waste of time.

Ma
Review №24

Good oil change, offered a great deal on fuel injector cleaning

Ty
Review №25

Slow! Opened 30 minutes late due to no manager. Took two hours, I was told one, to get an oil change.

ke
Review №26

Great store, work done while you shop

Mo
Review №27

The guy at Walmart on Fairmont in Pasadena TX was super friendly and helpful

Je
Review №28

Job on fixing my tire Great

Ad
Review №29

The wait is a little too long. I had to wait more than 2 hours and there was only 1 person before me.

D
Review №30

Slow as heck... Just kids not working yelling and playing around

Ri
Review №31

It was great in and out I like the service

Da
Review №32

Extremely long wait for a simple oil change. Staff had a poor attitude.

Jo
Review №33

Incompetent staff, very poor selection. Waited for 4 hours for a tire repair to receive a phone call stating they dont sell the tires for my car, they could have told me that 4 hours earlier.

Ju
Review №34

Extremely helpful and accommodating staff!

Mi
Review №35

Getting a tire,hope you have a lot of time.not very competent, cant follow instructions.couldnt find tire.

jo
Review №36

Great people great job

Pa
Review №37

Fixed my tires fast

He
Review №38

Good prices on tires

We
Review №39

Great and fast service!!!

Ri
Review №40

Excellent customer service

Ca
Review №41

Good place for inspection

An
Review №42

Great customer service

Wi
Review №43

Great service

ma
Review №44

I wasnt there

Iv
Review №45

Of everything...

Information
5 Photos
45 Comments
3.6 Rating
  • Address:9025 Spencer Hwy, La Porte, TX 77571, United States
  • Site:https://walmart.com/store/5116-la-porte-tx
  • Phone:+1 281-479-9362
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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