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Extra Space Storage
17925 Valley Blvd, La Puente, CA 91744, United States
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Extra Space Storage
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Ni
Review №1

NICK IS AMAZING! Thank you Extra Space for having such a great staff! Nick was very helpful and friendly He was super patient with me and he made sure we were taken care of. He helped my father out too! Nick was very thorough and professional. The officenwas neat and organized. Units were clean and ready. Bathroom was super clean too. Nick made our experience at Extra Space Storage extra special. Thank you Nick!! This place is great! Rent here!

Ir
Review №2

I impressed by Nick’s service. Very organized and he value customers time. Good face of the company “Extra Space Storage. Person who you can trust from first moment.

Hi
Review №3

Nick was very professional and courteous. Highly recommend.

Ru
Review №4

Nick was extremely helpful and thorough in explaining all of the specifics with my rental. He was cordial and very professional.

Mi
Review №5

Place is clean and offers good access hours. Nick, who is the property manager is professional, courteous and friendly. Their rates are competitive with other competitors around the area.

Ni
Review №6

A big thank you to Nick who showed me excellent customer service before I entered the office. He greeted me, helped me with all my questions, showed me the unit, and made the whole process fast and easy! Nick made my visit very positive! Extremely pleased with this Facility!

Os
Review №7

I needed a storage unit on a short notice. Stressful as that might sound. The Girls in the office were wonderful. Excellent customer service. Thank you for all the help.

De
Review №8

Nick was incredibly helpful in getting me the best rate possible for my rental needs.

Ro
Review №9

Spoke with Nick today and he got me all set up with a storage unit. Very friendly and knowledgeable! He answered any questions I had and explained everything simple and quick. Very satisfied with his customer service!

Da
Review №10

David was an awesome help! Thank you David again for a quick and easy move in into unit! Will recommend!

BR
Review №11

Nick came in with the save! Sent me a text as I was heading to a different location 30 minutes out of the way. Very thoughtful and a wonderful experience.

Ca
Review №12

Nick at this location was PARTICULARLY pleasant and EXTREMELY helpful. Easy experience and he helped with a good rate! Awesome guy and place

An
Review №13

Nick was so helpful and informative. His knowledge about the business and answering all my questions is the reason why our company decided to rent here. You’re awesome nick!

Lu
Review №14

Spoke with Nick today. He got me all set up. Definitely 5* service. Very informative. So glad I called in today.

Jo
Review №15

At the beginning we was told, that rent was gonna be 112 at month and the second month free ok cool well second month come and the lie they charge me ok let it pass now we on the fourth month, rent was supposed to go up on the 6 month well guess what rent went up, spoke to nick and he answer was well they can increase you rent anytime they want, it’s don’t matter with no communication at all they just gonna increased and that it’s, so be aware of this place, and he still laughing over the phone when we was saying that if I could give zero start I will do it right away

ki
Review №16

Courtney gave us Excellent Customer Service! Answered all my questions and concerns! offered all the things that this Facility has to offer.. Definitely Happy with Her service !

11
Review №17

Needed a storage space ASAP and Nick Helped me out with what I needed. Right away we knew our things would be safe here. He was super nice and polite and helped us with everything we needed. I recommend this place. You won’t regret it.

Fr
Review №18

Nick was very helpful in answering all my questions.

Se
Review №19

Was very polite and gave all info that was needed.

Ar
Review №20

Great customer service and really clean facility. Nick has everything under control

Fa
Review №21

Extra space storage is a Great facility. Nick always ensures the facility is clean and provides great customer service.

Va
Review №22

Nick was awesome!!! Super helpful. Showed us around and the facility seemed super clean.

Ri
Review №23

Courtney is very very helpful, and very professional. Nick is always been great to me, every time I need a storage I go right away to Extra Space Storage . I know Nick will help me . The Place is always been Clean. Nick thank you so much for a Great attitude and very helpful Person.

R
Review №24

Great experience! Clean facility and great rate. Nick was friendly, knowledgeable, helpful, and efficient.

Is
Review №25

Nick was extremely helpful in the storage process. All my questions were answered and I feel very comfortable leaving my items in this storage facility !

Ro
Review №26

Nick is the best he was very helpful and the property is clean.

Ji
Review №27

Nick is amazing, very professional, keeps the place clean and safe, thanks Nick

Sa
Review №28

Nick provided excellent service and was able to move my existing storage to a new and larger storage and provided a pro-rated cost. I would recommend doing business with Extra Space Storage in La Puente

Ro
Review №29

Excellent customer service. NICK had me in and out in less than 20 minutes. And that included a tour of the unit.. Thank you.

Na
Review №30

Nick was very helpful and knowledgeable in answering my questions. I feel satisfied with his help and he helped me to get storage room-nancy

Ji
Review №31

Went there to check about a unit a reserved and the service I received was amazing. Took us to physically see the units, it was great! I would definitely recommend this place.

Za
Review №32

Nick was supper helpful even allowed us to see the storage even guided us through out the process. Everything was clean and organized.

Je
Review №33

Its a very clean place to store you things they always keep a good up keep in there storage

Vi
Review №34

Was quick and easy to tour the available spots and then fill out the paperwork. Nick made everything clear and easy. They keep the facilities super clean and very easy to go in and out.

Mi
Review №35

I had the best experience with customer service. Nick was very helpful and went above and beyond my expectations.

Re
Review №36

Really nice, clean facility, Nick was very helpful.

D
Review №37

Nick provided excellent customer service. He was quick, professional and courteous. I definitely recommend this place for your storage needs.

Am
Review №38

Just purchased a rental space. Very pleased with the service I was given from Nick. He was willing an able to answer all my questions. He made this process easy and hassle free.

Ga
Review №39

Nick great customer service nice and clean

al
Review №40

Nick is awesome, very helpful and friendly. He gave me a great plan. I would recommend coming here anytime you need a good service and good rates.

An
Review №41

Very competitive price. Super clean space. Nick was very informative when I was looking for the right space. Courtney was great when it came time to check in and do paperwork. Highly recommended.

He
Review №42

Nick is absolute pro technician this is i came back store my stuff here again.fyi im a moving and storage expert with 30 years in the industry .i dont want agood deal i want good SERVICE.

Lu
Review №43

Had amazing customer service the person at the front Courtney was helpful and amazing. I had the best experience better then my last experience at another storage facility in San Dimas called Smart Storage.

El
Review №44

Miguel was very help and made it easy to complete my contract and answered all of my questions. Great customer service.

Fe
Review №45

Just rented a space here and Nick was very helpful and had me out in less than 15 min ready to use the space. Great service!

Ve
Review №46

Needed a larger space and it was done! great service.

LI
Review №47

How often do u raise the rent on these. ?

Fr
Review №48

Nick Merrill was the gentleman that helped me out. He was very informative and answered all my questions. If anyone asks me about renting a storage unit, I will definitely recommend Extra Space Storage Thank you Nick for your professionalism and cordial manners!

Cl
Review №49

My experience at the Rowland Heights Extra Space storage facility has been fantastic. Nick and Courtney were extremely helpful and welcoming from the first time I met them to signing up for my unit. Since then, they’ve made me feel like family. I highly recommend them.

Da
Review №50

Thank you for an easy way to rent the space and the convenience to do it from my computer at home..Thank you Nick for all the information......

MI
Review №51

Nick and his staff very knowledgeable and helpful

Ju
Review №52

Very Helpful, very friendly, works with you.

Ar
Review №53

Great service from everyone that I spoke with in particular from Ramon, Erick and Nick. Facilities are clean and I love the extended hours.

Ga
Review №54

I was very please with the service to open my account with my storage space. I went very smooth.

Bi
Review №55

Nick is really helpful and friendly. We got couple units there and he has been great with all the move in process. Very quick and easy. The rate is great and the units condition are very good!

Fe
Review №56

Nick Merrill was very helpful.... easy going and took me to look at my storage.... he mentioned all the details of having a storage with them (even the 10% rent increase after 5 months) and its the cheapest storage Ive found so far

GL
Review №57

Very clean. Good location. Everything was really easy and transparent. Highly recommend this place

Da
Review №58

Absolutely the best storage place around nothing compares. Great staff, great location, and afforable prices. Where can you go wrong? Absolutely perfect for what we needed for our trailer.

Ka
Review №59

Extra space have affordable prices. Spaces range from all sorts of sizes. Nick is great! Willing to help. The process is quick and easy.

Da
Review №60

Very good and kind service attended to all my questions and needs for rental of space

An
Review №61

This my first time looking for a storage unit. I decided to come to extra space storage on valley, I recommend Nick he is very helpful and patient. He helped me find my storage. Thank you Nick. This place is also very clean. I am very satisfied.

Ar
Review №62

Your organization, the people that run it, The facilities and most of all with the thoroughness and attention to the details that matter to the client customer. Thank you For the great work you all do.

Gi
Review №63

Everything went smooth from signing to renting. Nick was very helpful and explained every detail regarding the spot, payments and overall security of my space. Will definitely recommend to my fellow coworkers here for future spaces if any become available.

Ra
Review №64

Nick has been wonderful to work with. We had to upgrade our storage to a bigger one and he really took the time to show us our options and even gave us a great price. A great example of a great customer service. Thank you Nick!

Le
Review №65

Came in today to get Information on a storage unit I saw online and I was very pleased with all the information Courtney provided. She was very helpful and answered all of my questions! I left with a storage unit that met my needs! Definitely recommend this place if you are searching for storage units! Thanks Courtney!

Ni
Review №66

Amazing service! Nick was so helpful and made me feel very happy that I chose Extra Space Storage instead of the other guys. Everything looked very well taken care of and clean. Very happy with my purchase.

Ja
Review №67

Very polite people service was great I I give it five stars

Na
Review №68

Nick is the best! He is always there to help and goes the extra mile to make sure everything good. very friendly and personable.Thanks Nick!

Al
Review №69

I came in today to check the prices since public storage was on a lunch break. I was greeted by Nick! He was very friendly and kind. He answered all of my questions and concerns. He gave us a tour and gave us all the information that we needed. He also gave us little tips here and there and he also made sure we were getting the best deal possible! He made our already great day even better because he is so good at his Job. Thank you Nick! And thank you Extra Space Storage!

An
Review №70

My experience in Extra Space was profesional well satisfied. Definitely recommend this storage for anybody who’s looking to storage their belongings. Appreciate the good help I got there!

Ta
Review №71

Nick Merrill was so helpful, friendly informative, very positive & patient with every question we had as first time renters. I would highly recommend this location to anyone who’s looking for fair prices, clean & safe facility, and most of all excellent service & staff!

Mz
Review №72

We recently went to La puente office and was able to meet Nick Merrill the manager. Nick is a great guy. He knows our dilemma and was able tohelp us. He gave us the size of storage what we needed and have it available for us the day we opened our contract. Because of nicks good customer service and skills we decided to stay at this location. The place look so tidy all over the building. Nick maintained the location clean. I would recommend this location to my friends.

Er
Review №73

Courtny was super friendly and helpful. I really can’t thank her enough for her help and she answered all my questions and made she I understood the info. Thanks again!!!

Gl
Review №74

I recently moved and was looking for a few things to store some furniture. Nick Merrill was very helpful over the phone. He even followed up and scheduled an appointment to find the correct space. This facility looked clean and cared for so I feel secure in knowing my belongings are going to be safe

Jo
Review №75

Nick guided my dad and I through the whole process of getting a storage unit. He made everything simple and answered all our questions. Overall he did an amazing job. I highly recommend anyone looking for storage space to come with Nick!

Ru
Review №76

Very friendly, fast service with no hidden charges or fees. Upfront and very nice. I highly recommend this storage facility.

Fa
Review №77

First time here at extra space storage. Courtney is very helpful and friendly. Thank you for helping us find our storage.

sh
Review №78

I just got back from renting a storage unit @ the Valley Blvd location and I got a fantastic online deal. I was in a hurry and Nick was awesome and quick! He was very nice and made sure everything worked before I left. It is a clean facility and the prices at this local is much lower then others and I checked all over the area. I am so happy to have his done and feel my things are secure. I do think the 24$ admin fee should not be there for the beginning of the rental but I am noticing that everywhere nowadays.

Ke
Review №79

My experience with Nick was awesome. Renting a unit was super easy and I was presented with 2 different rates based on the length of time I’d be renting for. In my case the internet rate was the best. The day I moved into my unit the hole for my lock was too small. Instead of trying to talk me into buying a new lock from him, Nick got his drill and drilled out the hole so I could use the lock I brought. Nick is the embodiment of customer service and made my experience a pleasant one.

fa
Review №80

I absolutely love the service and pricing, Courtney is amazing in her service, patient and very helpful. The storages look very clean and spacious for the price. I will recommend to friends and family.

Pa
Review №81

Very clean .Good price.and safety.

Ra
Review №82

We came in without the intention of a commitment but when we spoke to the manager Nick, he gave us the best customer service we would not have expected. His demeanor and his welcoming approach really drew us to commit to this storage facility without even the thought of going with someone else. He deserves a promotion. Today was a great day because of Nicks service. Thank you Nick!

Je
Review №83

Nick and Courtney were amazing! Very friendly and helpful throughout the process. Place is clean and tidy. Reserve the online rate and get in & out in less than 30 mins.

Ga
Review №84

Very nice and clean facility.. Mr. Nick nice man answered all my doubts in point...

Ka
Review №85

Felicia helped us out and was very courteous and friendly! She also had a ton of patience. Thank you so much! Also, our storage was clean and easy to access. So far I have no complaints 😀👍

Mo
Review №86

Thank you nick for all your help. I recommend this place to anyone looking for a storage. The staff is very professional and always willing to help.

Ma
Review №87

Nick Was Great From The Start ..From The Friendliness To Explaining Everything We Needed To Know Thoroughly. He Also Was Very Patient And Answered All Of Our Questions. Thankyou Nick For Your Time .

DI
Review №88

Well so far so good. Operators on the phone where nice. CourtNey answered our questions. Assisted us with viewing the storage unit. Provided useful information.

Li
Review №89

Ive been a client here for about 6 months and have been extremely happy! They had a unit large enough to accomodate all of my stuff and Im able to access when its convenient for me. The entire facility is always immaculately clean! Nick has been extremely helpful when I need anything. Im a very satisfied client. Highly recommended!

Al
Review №90

Nick was friendly and very professional.

Ge
Review №91

This storage is already kept very clean and the manager is very helpful and friendly. Because of this, we first look for Extra Space Storage when needing a storage space in other cities.

Pi
Review №92

Great location. Property is clean and the staff is great. Felicia helped me and was very Friendly, professional, and knowledgeable. She was a great help in helping me figure out which type of storage unit would be a great fit for All of my things.

Me
Review №93

The manager of the facility, Nick, was SUPER-helpful when I wanted to change to a different-sized storage room. He went out of his way to make it easy for me to make the change, handle the paperwork, and move my items.He made sure the new storage room was freshly swept and the door works like a charm. Nick is truly efficient and professional -- and thoughtful as well. Hes a great reflection of his company!

Bi
Review №94

Great Customer service. Cleanliness on point. I feel confident that my belongs are safe and sound here.

Cl
Review №95

Felicia was very helpful and informative. Ive had a long day so I appreciate how easy she made it for me. Very welcoming with her customer service and the facility was very clean and kept up.

la
Review №96

Great service great people I would use them again

Ma
Review №97

My contact was Conrad. He is an affable fellow. Will do what it takes to make you feel welcomed and appreciated. I can tell he is an old school business person. He treats that business as if its his. I would recommend this place in a heartbeat because of him. Keep up the great work! 5 stars!

To
Review №98

A top notch establishment that I would highly recommend for any storage need. Ive been a very happy customer for over a year now and am consistently impressed by the level of service that Nick and his team provide. I use the facility for business storage and they couldnt make it easier for accepting deliveries, helping me address disposal needs. Etc. They literally make my life easier. Id give them 6 stars if I could!

Sa
Review №99

This was my first time here. Felicia Aguirre was amazing and very helpful. She made the process simple and easy. She also made sure everything was set before I left. Highly recommend. Shes great and Im really thankful.

ok
Review №100

I have looked several places and couldnt be happier with the results at Extra space storage. There prices are beyond reasonable and a very clean and well maintained place to keep and store anything of value.The staff are wonderful and will make your day complete. Service, security and value for your money.This is a review post 4/23/19I have been at Extra Space for the past several years and my satisfaction and concerns has been 100% from day one.The services are beyond compare. Management and staff has been more than generous to all that enters and uses there facility. Safety is there number one priority.Its extremely clean and affordable. There is no place else I would rather do business with, even if as the cost of living and prices goes up.You pay for what you get, NO ITS ALL WORTH THE COST.Thank you Mgmt and staff.

Information
33 Photos
100 Comments
4.8 Rating
  • Address:17925 Valley Blvd, La Puente, CA 91744, United States
  • Site:https://extraspace.com/storage/facilities/us/california/la_puente/501616/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_NjgxMDE2NC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 626-964-3311
Categories
  • Self-storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • Records storage facility
  • RV storage facility
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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