Lowcountry Ace Hardware on College Park Road in Ladson is a reliable source for all things hardware and supplies. They have an excellent selection of items at a good value and I have always been able to find exactly what I w been looking for each time. I have been happy with all of the purchases that I have made from here.
Awesome place always have what you need. Sweet place. Nice prices
We were locked out of our house by closing the front door. In the car I realized I only had my car keys, but had left my house keys in my pocketbook in the house. Immediately my husband mentioned going to Ace Hardware on College Park, this store is one we go in for help in purchasing things for our home. The owner, wife, and employees are always ready to help with any questions to get the right supplies. We went in told the wife, what happened in about 2 seconds she picked up the phone, to call a locksmith. By the time we got back home, the locksmith was parked in front of our house. The door was unlocked by the locksmith and we were so happy to enter our home again.
Very helpful staff and all very friendly, not much of a small talker but enjoyed speaking to all the gentlemen at the counter, helped me out with my roach problem and was very descriptive and saved me from destroying my baseboards with expanding foam. Good place to go for just about anything home improvement, it was great experience, even the customers were pleasant and helped out with buying a water tap for my home, and had only good things to say about the store. Highly recommend.
Rented a uhaul and these guys were awesome to deal with.
They always seems to have things I need,and very helpful
Easy to find what you need and staff is friendly.
Great people work in this place. Very helpful.
Always courteous and helpful every time I visit
Great local hardware store Calvin the owner is friendly and knowledgeable, great staff !
Great store with very friendly and helpful staff.
Friendly staff. Always a great experience.
Very helpful employees however didnt have exactly what I went in there for even though their website said they did...
This is my hardware store!! They have anything and everything!! These folks are friendly and very helpful!! Thanks Douglas for all your help🤩
Im impressed by there stock and love how they price things, however they are really a different type of costumer service mind set than I like... What I am saying is that this place is the type of place that will pick and choose just whom they care to say Welcome to Ace Hardware, can I help you find anything type of mentality... I dont know what it is about me or my actions or possibly my appearances that warrants the type of attention that I receive. However in my opinion a person should never be judged by there appearances... Because of the way I was made to feel in this store, I will not be going back there if I have other choices. Even though I have to go out of my way to make it happen, I would rather feel better about my shopping experience even if I have to go ten minutes out of my way to do so....
Best hardware store around especially the guy Reid that does the U-Haul rentals!!👍👍
Everyone is always helpful here. The selection is good. The prices are reasonable
I ordered the product from multiple locations for same day pickup. I only did this because I needed more than any 1 store had in stock. I immediately got a confirmation email. I waited 4 hours from 8 am to 12. Since I needed the items immediately, 4 hours was all I could wait. I then went to the store and picked the same items I ordered off of the shelf. It took me literally 1 minute to find the items as it was multiple of the same items. I then walked to the counter and explained that I ordered the product online and could not wait any longer to pick them up. It then took them 10 minutes to look up the order and tell me that I needed to wait to receive an email saying that they were ready to be picked up. I explained again that I have the itsms on my hand and that they were already paid for online. It was explained to me that I could not pick them up until they sent me an email so I just said Ill buy them again in person because I needed it right then for a job. I then paid a second time for the items I had already purchased 4 hours earlier online and left the store. Finally at 7 pm, I received an email saying that my order could not be picked up until 3 days from then. So it took 11 hours before someone actually tried to pick my order from 8 am only for them to realize I already came into the store to re-purchase the items at 12. 7 pm is not a practical time to receive an item purchased for same day pickup. I was really aggravated because in all 4 stores I ordered from, when I got there I had to wait 10 minutes for someone to locate the order then another 10 minutes listening to them explain to me that I had to wait until I received an email, and then still just ended up paying for the items again. None of the 4 stores were busy with customers, in fact, in ALL instances, when I walked in 2 or 3 employees were merely atnding around talking to each other and other employees that were actually working were stocking the shelves with new merchandise. TERRIBLE CUSTOMER SERVICE. If you need it right away, youre better off taking your chances and going to the store and picking them off the shelf yourself. The fact that they did have my hard to find part readily available is the only reason I would go back.UPDATE: To be fair, this was the only store that I did not have to re-purchase from, however, the order wasnt acknowledged until I was in the store to pick it up and I had already pulled the item from the shelf, which was 4 hours after the purchase. I upgraded the star rating for this one because they did try to make it right.
Wonderful staff, as soon as I walked into the store I felt welcomed. They are pleased to help you. I went in and out, I did not waist time looking for what I needed. highly recommend!
Always very friendly and helpful. Run in and out quick. Beats the heck out of big box stores.
I have never had a problem with them, very nice and friendly people
Always, #1 spot for me. Helpfull and kind
Customer service is always great here. The store is always clean and organized. They somehow have just what I need on my visits!
Great deal on my purchase!
Very knowledgeable staff and great customer service .
I MUCH PREFER THE PERSONALIZED Help at a Local Hardware store like this. So much easier for me to find what I need, in and out fast. Personalized service the employees seem to care more. I love Home Depot but just Prefer a local Ace for most things.
I was met at the front entrance, and was asked if I needed assistance. I sure did, and the sales association took me to each place I needed assistance and was polite very knowledgeable and made sure I was satisfied, and I was. I did ask him if Veterans still received a 10% discount by showing my ID card that’s listed online through the Ace Hardware homepages. He said, not really anymore, but we can give you a 5% discount by showing my retired military ID. I did and still satisfied, but the main Ace Hardware page should update their discount policies to certain organizations to fit all Ace Hardcore Stores/Franchises.
Helpful folks!
Nice place, friendly service
Personnel was very helpful..ready to help me findThe parts I needed..
A good place to go to find something if they didnt sale out of it. They normally sale everything fast.
Good place to shop. Staff is frieldly and helpful.
Horrible attitude for the lady at the counter. I went there for a Uhaul. Had the truck number and confirmation. The horrible lady at the counter told me that I was late and that my truck had been reserved by another customer. Horrible attitude and customer service!! I ended up having to drive to another location to get a truck. Let me tell all my friends helping me move that I will be late because Ace doesnt value their customers!! Horrible!!!
Service was excellent and everyone was wonderful and willing to help soon as you walk in
Helpful staff and good hardware selection.
Really helpful people in assisting with my uhaul truck
Always find what I want theres always someone there to help me with what I need quick fast friendly service
They are overpriced and rude as hell
Came here to drop off our U-Haul trailer on a one way rental. We were able to drop the trailer after hours without any issues.We didnt have any problems after we dropped it. I broom swept the trailer. The paperwork was handled quickly and we were not charged for any other fees.
Very friendly and always have what I need.
People at Ace on College park are always so nice. I stopped in quickly just to see about sale items. I always find good deals here. Ill be back as usual. Thanks for the calendar too.
Excellent service, fairly good stock of products, diverse for a small hardware store. Only problem is limited hours, like most businesses these days, with the pandemic going on.
Best place in ladson
Love this store. Is it locally owned and independent of the main corporate office? I definitely want to keep supporting locally owned businesses.
I love this hardware store. It may not be as big as the huge ones, but it has heart. The employees are so nice and helpful. I try to go here any time I can.
Great 👍
Ace is always my first stop when looking for tools and hardware for whatever project Im working on. The store owners are always there working and are some of the nicest people you could ever meet. Theyll go above and beyond to help make sure you find what youre looking for. If they dont have it, theyll take the time to find out who does have it for you. All of the people that work there are just as friendly and very knowledgeable. Its these things that make this store such a great place to shop. That and Id rather shop locally than go to some big corporate chain store.
Very friendly and kind service. The manager does a great job staffing and keeping the store stocked. There are airways special deals in thecenter isle.
Great place for in and out items.
Really helpful folks. Definitely recommend
Good selection of products and the staff are very knowledgeable and helpful.
Not bad.
I was working on some projects at the house and as usual, didnt have everything I needed, so I found myself headed to the hardware store. I decided to try ACE out and Im very happy I did. I was greeted warmly by a smiling face, something you definitely wont find at lowes or home depot, the staff was attentive to my needs and also knowledgeable about the products they were selling. The store was clean and well stocked with everything the average DIY expert could need. ACE has earned my lifelong business. Thank you for the great experience.
I needed a small part for my shower door and sink. If you do have the part you can take there makes it a lot easier but they really go out of their way to help you. Worked perfectly.
Asked salesman for something and he took me to it and picked one out for me. Prices are reasonable, store is clean and organized
I love going here. Everyone is so friendly and they help find what you need and are looking for.
Friendly, helpful, great service. Small so the selection can be limited, but they carry as much as they can. Super friendly and helpful staff. I check for things here before driving farther to other hardware stores. My kid ds love to go over on Saturdays to get popcorn.
Excellent assistance in finding items. Wide selection of items expected to find in a hardware store. Competitive prices. Store clean. Organization great.Even lottery tickets are sold here. Found some unexpected, unusual items I just had to have.
Love my family neighborhood ACE!!
Service is always above and beyond
Very nice people running this store. Always helpful. I believing in supporting small local businesses,and they make it easy.
It was a pretty decent experience! I believe the clerk got a little frustrated at me earlier on the phone... not quite sure why. Maybe she was had a lot going on...I had a uhaul reservation.
Always have what I need and great prices!!!!
Great service!
Very friendly staff. They even have a little coffee maker for guests. Enjoyable and do their jobs well!
Very crowded but good store! Has a lot of essentials and great customer service.
A small hardware store stocked with a treasure of hardware and friendly knowledgable service.
Wonderful staff, great selection and prices. Love this place!
ACE Is the place. Love this place. Friendly associates. Down to earth people. Memories of the ACE HARDWARE where I lived. Bought my first home they helped me with everything . the store had a lower level main floor and upper floor they had everything you needed. I would rate this place on a scale from 1to10. I would rate it a twelve.
Very friendly and helpful staff. I will be returning!
Great people helping you and they always have what you need.
Great staff, excellent service!
Great service
They wont let you leave with make sure you have what you need. They helped my husband to find what he was looking for on no time! Great service!!
Im always in and out at this place. Staff are quick to assist you if you need help.
Great place helpful people
Always friendly and willing to help! Great locally owned store.
Always very nice very helpful personnel that works there. Propane cheaper than Lowes.
Great people, great products!
Great place to find anything you may need
Such nice people working there. They are open early which is convenient for me. I get keys made and they are very fast and cheaper than Walmart.
They are close to home and always have what I need. I go to my local Ace because I support local business and EVERYONE is so friendly!
Chase all over town looking for a item you need OR simply go to the ACE Hardware in Ladson and find exactly what you want. I cannot tell you how many times this has happened to me in the last few yearsI would give these guys an A+++ rating.
Had everything I needed !
So friendly and helpful. And they do have about everything.
These ppl was very nice.n the store was very.clrsn
Efficient. Clean..found what wanted quickly with guidance. Reasonable prices for a hardware store.
Friendly staff will help you locate the hardware you need. Great place with friendly staff.
Very nice place. Organized and associates are very helpful
Very friendly staff!
Always friendly & helpful
Great hardware store, nice employees always willing to help! Definitely recommend.
The customer service is top notch .they helped me as soon as I walked through the door .they went and showed me where the items where and out the door I went ..
Always great service and has everything you need
Good service
Great service, locally owned and operated, great sales, love shopping here!
Great hometown store, friendly and not the lack of knowledge youll find in a big box store.
Helpful staff. Well stocked.