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Bob Rohrman Auto Group
Lafayette, IN 47905, United States
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Bob Rohrman Auto Group
Comments
Be
Review №1

Nice and friendly people añd didnt have to wait long to get my car done

Ka
Review №2

Ultimately we didnt purchase a car here, but the sales people were great. No pressure sales, prices were competitive and the place ran pretty smoothly while we were there. Id go there again when looking!

De
Review №3

Great sales person, all employees very nice

Ka
Review №4

Just bought a new car there and bought it as is. Found out 3 days after I bought the car in had a cracked rim on the inside of the rim. The GM was very helpful with it and they paid for a brand new rim to go on the car. Which would of cost me $500 out of my own pocket if they hadnt covered the total cost for me. The sales staff is very friendly and do what it takes to find you what you are looking for. Chris Minks was my sales guy and I highly recommend him!

Sh
Review №5

Brittany Chilton helped us from start to finish. Rohrmans should be very proud of her. That girl knows her stuff and how to treat people. She was vehicle smart,kind, customer friendly. First time as a women that I felt heard! Thank you Rohrmans and Brittany! Job WELL done and done QUICKLY!!

Ma
Review №6

Place is amazing along with the staff. Chuck is the best salesman

Ty
Review №7

WORST DEALERSHIP EVER!!!Go somewhere else. Terrible customer service!!!! We bought a vehicle from them. The whole process was terrible!!!! After a month and a half, we still don’t have the title, can’t register the vehicle, and they still owe us money. GO SOMEWHERE ELSE!!!!

Me
Review №8

Tony did a great job of getting us into a vehicle. Only downfall was they only had 1 car for our situation

Ev
Review №9

Good service always kept us updated.

to
Review №10

Its a dealership, so you cant expect a lot, but my experiencing with a car purchase from them went fairly smoothly.

Vi
Review №11

Good experience.

Ch
Review №12

Good customer service

Da
Review №13

I always have a good time here! Very friendly people! Kylee always takes good care of us we highly recommend Kylee as she is very knowledgeable and easy to work with.

st
Review №14

They are great people very friendly I will be doing more business with them from now on and I will send people there that I know are looking to buy a vehicle awesome work

Je
Review №15

Young man done a great job

Ma
Review №16

They Sales Associates and the Finance Team really take the time to listen to your needs. Second time I have bought a great car from this Auto Group!

Mr
Review №17

Remodeling under way, going to be fresh and shiny...

.
Review №18

Sticker price for theirs, wholesale for yours. Typical car business.

Cr
Review №19

Staff is always very nice and helpful.

Ga
Review №20

Friendly staff, quick service, reasonable price. Whats not to love?

Da
Review №21

Sean L tried his best, but Rohrman Honda must make as much as possible on each deal, so we went elsewhere.

Tr
Review №22

I have never gone out of my way to do a review on ANYTHING. I worked with an older man who was extremely pushy in selling the car to me. He wasnt friendly at all and didnt seem to care about me as the buyer. When I purchased the car, they said they replaced the cabin air filter. I found the smell of the car to be off-putting. I found a RATS NEST AND POOP all over the cabin air filter. I cleaned it out myself and eventually the smell went away. A couple weeks later I start to slow leak air from my two tires on one side that they claimed were fine in the initial inspection. It just sucks to see that coming from a place with an overall decent review and it was my purchase of a first car ever. It took 6 hours for the whole process to buy a car.

Br
Review №23

Reasonable $s for quality work. If they find more stuff thats attention, theyre not pushy to add this on your bill until its needed. Very attentive to follow up with you on your experience.

De
Review №24

Excellent group of people to work with.

Wi
Review №25

My recall was taken care of within 2 days and I originally tried to get it done near my house in Fishers but after 4 months of waiting I went else where....

Ar
Review №26

Was ok

Sa
Review №27

Person taking care of my claim was excellent! Picking up was quick and work was done in the predicted window.They did leave some spare parts and an extra window in my trunk though. Nobody understood what I meant when I came back in with the box.

Mi
Review №28

Had a coupon, 39.00, for oil change, rotate tires and 12 point inspection. The guy came out and said good news, you dont need new tires so no rotation needed. I thought rotating your tires was what kept your tires good? Paid 37.00 for oil change and that was it. Ripped off

Ha
Review №29

I was finally able to make a deal. Thanks Chuck Myers.

br
Review №30

Bought a new Mitsubishi sport there.A+

He
Review №31

Horrible experience. Loretta was more interested in my financials. Claimed it was policy to get information.We got fed up and left before test driving. I was upfront and told her I was comparison shopping.No need to know my credit score at that stage.Totally offputting.Went down the road to Subaru and talk to Zack. Much better experince. Got to test drive the Ascent no pressure!

St
Review №32

Great customer service in the SERVICE DEPT the cashier is not friendly AT ALL she never smiles or make you feel welcomed WHILE YOU ARE SPENDING YOUR HARD EARNED MONEY and a simple thank you would work too, but who am I jus a person spending her money so that Bob rohman can cont to operate and pay the unfriendly cashier for making the last person you interact with feel very unwelcome there thanks guys YOU ROCK!!!!!

Ji
Review №33

Had a fender bender. You cant even tell. They did an awesome job. If I ever need body work again, this is where I am going. Plus, it didnt seem to overly pricey either. It was pretty fair there.

Br
Review №34

Helped me unlock my radio, for free!!!

Ma
Review №35

Was lied to about needing front brakes. Was even told it was extremely dangerous to drive it.I let them know my husband could put brakes on my car. The man then told me, well your husband will not be able to resurface the rotors. Been driving for many of years and it cost about the same to just get new rotors. Never have had rotors resurfaced.I had enough pad left to drive another 3 months. Only had the CRV there because of the recall on airbag. My husband was so thankful that I do pay attention to what he tells me about cars.

Ae
Review №36

Service dept is always friendly and courteous. Happy. Full service. Prices on par with other dealers. Always remember our names. Send us coupons in mail all the time!

Da
Review №37

Great experience with every person I dealt with, start to finish. David Wilson in internet sales, was great about all the answers to questions I had prior to my visit. When we arrived, it was 2 degrees and David was with another customer, so the Honda manager stepped in to help. I wish I could remember his name, he was fabulous. The car I was interested in was pulled into the garage, cleaned off and warmed up. David took care of us from there. Thank you for your patience with all my questions. I love my new CRV!

Ki
Review №38

False advertising . Their ad said EVERYONE will be helped, can drive away with a trade in or pay off up to $4,000, $0 down & no payments for 3 months ... I was not helped, i was told i had to have $1,000 down & i was only giving 1 choice of a vehicle . Not at all what was being advertised . Waste of gas and time since the ride was an hour there & back home .

Gl
Review №39

Clean & pleasant while you wait for your vehicle.

S.
Review №40

Bob Rohrman use to not be a TruCar Dealer. When they were not, I always was able to use TruCar and get the same car or one with more options for about $1800-$2000 less. They even told me multiple times that the TruCar Dealer was going to Bait and Switch me and they could not get within $1800 or my price. Guess what, bought 2 cars for the TruCar Price. Now, good ole Bob is a TruCar Dealer (guess he was losing his grip on Lafayette). I recently bought a van through him/TruCar. Now, their deal is to talk you into a warranty. I got it home and read the fine print. They can basically deny any repair and you have to have it repaired at Bobs. I went in and cancelled it, but they have not filed the paperwork in the last 30 days. You only have 60 days to cancel, so they think they can wait me out. This is a horrible way to treat customers. They have already lost another car sale to me for doing this!

30
Review №41

Horrible company that wastes your time on purpose. You have to wait 30 minutes every time you want to know the price of a vehicle all while they try to up-sale you. Go elsewhere if you are searching for a vehicle.

Ma
Review №42

Great service. I will never go anywhere else for my Honda needs.

sa
Review №43

You know, our visit and dealings started out well. But since the sale transacted their service to meet contract had been lacking. It had been 5 months since we drove our vehicle off the lot and even after several calls and emails they have failed to provide the spare remote start keys and touch up paint they promised. We were so pleased at first, but it is leaving us very discouraged and turning into unfavorable experience.

Tr
Review №44

Friendly, knowledgeable mechanics that did excellent work!

Bi
Review №45

Courteous and knowledgeable. Answered my questions without being pushy.

Pa
Review №46

They have a lot of great places to shop their

Ci
Review №47

Simply made my moms day, they took the time to get her the car she wanted

Ji
Review №48

Straight forward, no bull, easy to work with

Sc
Review №49

Bought new car had no pressure felt that all information was transparent. Made price reasonable enough I was able to add my gap insurance and 7 year bumper to bumper warranty.

Ka
Review №50

Christopher was great at getting my mother in a car she could afford.

Da
Review №51

Friendly and knowledgeable. Very happy with them.

Go
Review №52

Got my tires air pressure fixed, fast and free!

Je
Review №53

Place is a joke

Dw
Review №54

We always get great service.

St
Review №55

Honda lovers must shop here!

Er
Review №56

Great car buying experience

Co
Review №57

Best car dealerships around hands down.

Yv
Review №58

They have good cars

Mi
Review №59

Jeff Whaley was very helpful and knowledgeable.

Ma
Review №60

The absolute worst customer experience my wife and I have ever had. Avoid at all cost.

Wi
Review №61

I work there

Ja
Review №62

Every good

Ti
Review №63

Their just awesome group of guyz

Mo
Review №64

Fast, great customer service.

Na
Review №65

Always polite and quick with their services

Ju
Review №66

Awesome repair shop

Fr
Review №67

Never been

Sa
Review №68

Very fast

Jo
Review №69

I bought a car for my wife here.

Ke
Review №70

Good place to get a car

Ki
Review №71

Loretta at Kia is the best!

Kr
Review №72

People can be a bit rude here

De
Review №73

Slow. Terrible customer service.

El
Review №74

Friendly staff, kind and considerate!!!!❤

Ja
Review №75

Cars are fine advertisements are terrible.

Ta
Review №76

Great service

Ta
Review №77

They fixing my jeep

Ro
Review №78

Very helpful and friendly

Ke
Review №79

Problem with my key fob resolved in 10 minutes with no charge to me.

Ma
Review №80

We come here for dealer only parts.

Ke
Review №81

They treated me very well and did everything they could to find the problem with my KIA.

Cy
Review №82

Nice

Ra
Review №83

Couldnt get out of there fast enough

Sk
Review №84

Great selection !!$

Ma
Review №85

I Love My Beetle!!!!

Sa
Review №86

Not very encouraging service

Ri
Review №87

No comment will not return.

GO
Review №88

Expensive and a con

To
Review №89

Stay away

de
Review №90

Old bob

An
Review №91

They suck!

Ro
Review №92

Meh

Ma
Review №93

Average prices

Ra
Review №94

Many beautiful cars

Information
14 Photos
94 Comments
3.8 Rating
  • Address:Lafayette, IN 47905, United States
  • Site:https://rohrman.com/
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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