The overall experience was great. The buying process was seamless. Scotty and Derwin take pride with meeting your needs, evan after the sale is complete.

Sharron Delahoussaye is the greatest car dealer ever!! check her out...

Service and services are very Good and fast. Service advisors are very professional and polite.Will always have my service business.

Great service. Best people to deal with and great prices. On pre own

The people were great.will do bissnies with them again.

Azzam was very friendly, courteous and knowledgeable. He did exactly what he said he would do quickly. Chase Eaglin is exceptional. I have worked with him before and he never disappoints.

My experience with Sterling has been amazing. Shirley and Gil truly went to extraordinary lengths to get my deal done. I ended up with a great car at a great price with a great rate. I could not be happier! Car buying is always a stressful process since you have to worry about pushy sales tactics and dishonest sales people.. but not here. They were nothing but helpful and upfront about everything from the start. They have a forever customer out of me. Thank you Shirley and Gil!

Ron was so helpful and polite. Unfortunately the deal couldnt be done but he followed up with a call just to check in. I appreciate his effort and I will recommend him to anyone looking or a vehicle. Ann Antoine

I just bought a suv here and customer service was excellent our sales person was Ryan Bourque he is the best not to mention Mike that sold us our insurance coverage we really like these people and recommend this place to buy a new or used vehicle.

Great prices, great service and Mr. Cook truly cares about his customers. Our salesperson Mr. Chuck Sabetto and the finance manager were awesome. Sterling Buick for life !!

Worst service department. Service tech promises to have vehicle ready the next day. It didnt happen. We visted the service department on the 3rd day. Service tech said part didnt come in the day before and explain he called. The call didnt happen. Well any way he promised it would only take a couple of hours and be ready earl afternoon. Well its the next day and we are still waiting. I guess it take a week for 2 tires, brake job and an alignment. 🤔 the vehicle was purchased and only serviced at the Opelousas location.

Don’t chance it. They will try to hustle you if they can. They try to force tire protection, a bar code on the window so if your car is stolen, & a high extended warranty. You don’t need any of these & they know it. They hit my family member with a $500 note, 22% interest,& a $800 down payment all for six years. If they see they can get you they will. Careful with warranties, they will try to say it’s not covered once you lose your bumper to bumper. & you’ll get hit with a $105 diagnostic fee.

Amazing service, the best of care.

Kyler Ardoin was wonderful to work with.

Salesman said he had the car in Opelousas, so we drove to Opelousas passing through Lafayette. We found out from a different salesman that the our salesman drove to Lafayette to get the car. Geez! Tell the freaking truth and dont waste peoples time. Ill never get that time back! On top of that, when we walked in the office, it smelled like arm pit musk. What an unprofessional experience! We just walked out after wasting our time.

Great service

Everyone is so nice and they have an awesome selection of certified pre-owned vehicles

We were extremely pleased and impressed with L.J. Harrington, our sales consultant. We were looking for a truck that fit our needs. He continued working with us until he found the one we wanted. He explained everything and offered all we may have needed for the purchase. Professionalism and customer service is top priority for us as it is with L.J. Harrington. We will be returning to Sterling Automotive in Opelousas, La. for our next vehicle.Thank you for making this experience enjoyable, quick, and easy! Now we are enjoying our new truck!!

Joe is so tall and eh theang

If youre looking to wait 4 hours for an oil change for them to not even perform any recall work and have grease on your seats, then this is the place for you.Ive only been here twice for an oil change (and wont be back again), both times have taken 4 or more hours. This dealership will not be getting anymore business from me.

Driveby to look at the Crosstour. X for 2019. Danny Bellard was very helpful and accommodating.

My husband trades our vehicles in often. This was our first time dealing with Sterling automotive, in Opelousas. Forget the rest. Were found the best. Cody Groce was absolutely amazing. We never had so much fun, spending money, as we did here. They are also very accommodating. We were amazed. Thank you Cody & Sterling Automotive GMC crew. My husband traded his 3/4 ton in for a dually. My highlander will be traded in for a Buick or GMC in 3 yrs. A big high 5 to Cody!

Im going to start this by saying I am truly sorry for this happening because I thought sterling ford in opelousas and all sterling dealerships were different. I bought another work truck this year from sterling in opelousas with the impression that we would still be entitled to free oil changes. I even asked the service manager, sales associate, finance manager, and sales manager if they still offered said program and I was expressed by not one, not two, not three, but four people I felt that I could trust that it was still active. I went today to get one of the nine vehicles I have purchased in 3 years serviced and was denied. I know what you may be thinking, you have 9 vehicles what is an oil change to you? The money aside I feel taken advantage of, lied to, and embarrassed to the fact that they took advantage of a consumer. When I brought this matter to the dealership even after the history I have with them they played plausible deniability even with recordings to save face. I am completely disgusted with how the sterling dealerships handled the matter and I expressed to them being in market for yet another vehicle for my business I would never use them again. I highly recommend no on shop at any sterling facilities because behind the persona they do not respect or support the consumer, their responsibility, and worst yet Acadiana and what we stand for.With warmest regardsEric

Oil change and tire rotation in-and-out within an hour Great service

Terrible prices. I over paid on a used f-150 platinum by 5,000$ come to find out. Also, I was charged for unnecessary items that I called to have removed.

Good service...thanks Skip

NOT HAPPY WITH THE SERVICE.ON MY WIFE CAR VERY MUCH DISAPPOINTED....WE HAD IT IN THERE TWICE AND CAN BACK WITH THE SAME PROBLEMS AND MORE THEN THEY WANTED TO CHARGE US AGAIN .....THEY SHOULD OF FIX IT THE FIRST TIME RIGHT AND NOW THEY SAID THEY FIND ANOTHER PROBLEM NOW...BUT IT GONNA COST US 4HUNDRED DOLLARS AGAIN U SHOULD OF FIX IT THE FIRST TIME RIGHT.......VERY DISAPPOINTED WITH STERLINGS .....THIS IS WHY I DRIVE HONDA BUT WIFE WANTED THAT CHRYSLER SMH BAD SERVICES TOLD HER TRADE IT IN ..WILL.TALK WITH SERVICE MANAGER TODAY DEC28, 2018 lets see what he say smh..

My favorite place for all my vehicle needs!

Sterling have been servicing our Ford truck, doing it well, service been accomodsting.

I would never ever buy any automobile from Sterling, We bought a 2018 Sonata from them and it had to go in shop 4 times we traded it in on Elantra and yes guessed it sold us 2 lemons can not get them to assist you been trying to get them to get this car out of our name and no customer service what so ever !!!!!

No words just horrible

Tried to help, but didnt have part I needed.

THE SERVICE WAS GREATTTT

Very friendly and worked to make it happen

Very nice people!

Nice, clean waiting area

Good body shop

Nothing but super all the way around

Great people

My vehicle company!