user
Tower Beauty Supply 5
2200 Broad St, Lake Charles, LA 70601, United States
Appearance
Tower Beauty Supply 5

Comments
Sh
Review №1

Obviously they dont need consumer money.Just pulled in parking lot at 6:28pm 1 hour before listed closing time. The worker looked at me while I was putting on my mask and turned lights off. I called and of course they didnt answer the phone. If hours of business has changed let it reflect online so people wont make a wasted trip.

He
Review №2

Employee was outside smoking and texting on phone 4 a good 10 minutes when she finally did come in she had zero knowledge of keratin bonds so it was a complete waste of time and gas. considering this a place that sells majority Wigs & hair extensions you think the one person working there would know at least what a keratin Bond was. Guess this would be the reason that they only had the one employee and not a single other car in the parking lot but yet both of the Buy n Save stores that I had just visited had people lined up outside waiting for them to open.

Re
Review №3

If you can catch the cashier up front not on a personal call you might be able to get some real help in the store.. and don’t interrupt her and ask where something is she will indirectly with the most condescending of tones ask you, “did you look”?..Otherwise the selection is wide. The lace wigs with $600 prices tags on them look like Halloween wigs.. but.. you should be able to find something specific that you’re looking for here.

Mo
Review №4

Friendly people has everything a woman needs and more

Ba
Review №5

The customer representatives are always helpful and nice and the shelves are always stocked with merchandise.

Pa
Review №6

Bought a Hair dryer from there when I open the box it was Broken in peices the manager tell me o well I should have brought it back 3 day ago they policy is they cant do nothing after 14 days...Its my fault they selling faulty products so Im in loss of $50..

Sh
Review №7

The absolutely worst customer service.....the store should just shut down if the customer service given is the best they can do. Clerk stayed on the phone, when we were ready to check out we had to get her attention. The owner/owners should watch the cameras for the staff and not the customers....just close the doors ...... piss poor service.....

Sh
Review №8

Item the I bought is not what I wanted or was told it was.

ni
Review №9

Prices are very competitive with online pricing. Store has a lot of variety.Great customer service

Ja
Review №10

Staff is really helpful. Needs more selection of hair products

pa
Review №11

Recently moved to Westlake from New Orleans. I was loosing my mind trying to find another Towet beauty supply. Found this Tower Beauty in Lake Charles by mistake.Love tge staff theyre judt as nice as the Reafd Blvd staff. Im happy now!

Ja
Review №12

Better prices than buy and ssave

Qu
Review №13

They help you with whatever you need and they are so nice with nice quality hair

Dr
Review №14

The best hair store, prices are better customer service is better, it’s all better

Ed
Review №15

Not the happiest bunch of clerks that I’ve encountered, but the shop had everything I needed during my stay in Lake Charles.

Do
Review №16

My favorite hair store

te
Review №17

Horrible the you lady in the front on the register stayed on the phone gossiping about Lord knows what ever and the lady by the wigs stayed in her phone worst customer service I ever experienced in a hair store ... The store probably wont make money because they wasnt even trying to help make sales

Ji
Review №18

Its so clean and kind.

De
Review №19

Horrible customer service and over priced, one star rating is too much

Mi
Review №20

Poor customer service, ghetto employees. Nothing special there.

RD
Review №21

Needs more Mens shave supplies

Pa
Review №22

Friendly

Gr
Review №23

Clean and pleasant

Ke
Review №24

👍🏽

Sh
Review №25

Friendly staff

To
Review №26

Prices to high

Eu
Review №27

Low prices

Information
11 Photos
27 Comments
3.9 Rating
  • Address:2200 Broad St, Lake Charles, LA 70601, United States
  • Phone:+1 337-602-6744
Categories
  • Beauty supply store
Working hours
  • Monday:9AM–7:30PM
  • Tuesday:9AM–7:30PM
  • Wednesday:9AM–7:30PM
  • Thursday:Closed
  • Friday:9AM–7:30PM
  • Saturday:9AM–7:30PM
  • Sunday:9AM–7:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations