Obviously they dont need consumer money.Just pulled in parking lot at 6:28pm 1 hour before listed closing time. The worker looked at me while I was putting on my mask and turned lights off. I called and of course they didnt answer the phone. If hours of business has changed let it reflect online so people wont make a wasted trip.
Employee was outside smoking and texting on phone 4 a good 10 minutes when she finally did come in she had zero knowledge of keratin bonds so it was a complete waste of time and gas. considering this a place that sells majority Wigs & hair extensions you think the one person working there would know at least what a keratin Bond was. Guess this would be the reason that they only had the one employee and not a single other car in the parking lot but yet both of the Buy n Save stores that I had just visited had people lined up outside waiting for them to open.
If you can catch the cashier up front not on a personal call you might be able to get some real help in the store.. and don’t interrupt her and ask where something is she will indirectly with the most condescending of tones ask you, “did you look”?..Otherwise the selection is wide. The lace wigs with $600 prices tags on them look like Halloween wigs.. but.. you should be able to find something specific that you’re looking for here.
Friendly people has everything a woman needs and more
The customer representatives are always helpful and nice and the shelves are always stocked with merchandise.
Bought a Hair dryer from there when I open the box it was Broken in peices the manager tell me o well I should have brought it back 3 day ago they policy is they cant do nothing after 14 days...Its my fault they selling faulty products so Im in loss of $50..
The absolutely worst customer service.....the store should just shut down if the customer service given is the best they can do. Clerk stayed on the phone, when we were ready to check out we had to get her attention. The owner/owners should watch the cameras for the staff and not the customers....just close the doors ...... piss poor service.....
Item the I bought is not what I wanted or was told it was.
Prices are very competitive with online pricing. Store has a lot of variety.Great customer service
Staff is really helpful. Needs more selection of hair products
Recently moved to Westlake from New Orleans. I was loosing my mind trying to find another Towet beauty supply. Found this Tower Beauty in Lake Charles by mistake.Love tge staff theyre judt as nice as the Reafd Blvd staff. Im happy now!
Better prices than buy and ssave
They help you with whatever you need and they are so nice with nice quality hair
The best hair store, prices are better customer service is better, it’s all better
Not the happiest bunch of clerks that I’ve encountered, but the shop had everything I needed during my stay in Lake Charles.
My favorite hair store
Horrible the you lady in the front on the register stayed on the phone gossiping about Lord knows what ever and the lady by the wigs stayed in her phone worst customer service I ever experienced in a hair store ... The store probably wont make money because they wasnt even trying to help make sales
Its so clean and kind.
Horrible customer service and over priced, one star rating is too much
Poor customer service, ghetto employees. Nothing special there.
Needs more Mens shave supplies
Friendly
Clean and pleasant
👍🏽
Friendly staff
Prices to high
Low prices