Very helpful. Answered all of my questions and didnt make me feel stupid. Affordable also. Would definitely recommend their services.
Very nice people. They are very good at addressing problems. I noticed other customers having a satisfied disposition as they leave the store. Good sign that Im at the right place!
I brought my 6 year old desktop in because it wouldnt boot. We thought it was the hard drive. It was not, it was something simple. It was ready in 2 business days. The staff knows what they are doing and they are honest and pleasant. I would highly recommend them, the price for the service was reasonable.
Guys were helpful and honest
Brought my custom computer to them to have some wiring fixed and they did it quickly and to my liking then I noticed a little problem that was previously there and I brought it to them and they fixed it the same day.
Super accommodating and responsive. Great personal service. Goes above and beyond.
Helped me get a computer when Best Buy could not. Reasonable prices and helpful service.
A big Thank You to Craig and the staff. You guys are awesome. I highly recommend these guys if you need a trusted source for computer stuff.
Ryan was very professional and would recommend for all computer needs
I had the pleasure of remotely dealing with Craig and Corey of LB Computers of Lake Charles. I say remotely, because I live in Houston, but my 93 year old father is in Lake Charles. Dad fell for some ransomware and his computer got screwed up pretty badly.Dad called me, as Im a technician myself and I had his computer set so I can log into it and support his PC myself but his computer was so messed up, there was very little I could do from Houston. Craig had helped Dad before, so I told my father to call him again, but when he got there, to ask Craig to call me. At his age, Dad gets confused so i wanted to speak to him myself.Craig was very helpful in that he tried to see what he could do on the spot, but Dads PC was so messed up, he couldnt do anything. He and I discussed it and he made Dad an EXCELLENT deal on a newer machine (more of a refurbished, but Dad didnt need a top-of-the-line machine at his age), more updated operating system and gave him a great deal on the set up process. He assisted me with a different way of setting up Team Viewer so I could support Dad even better from here on out.I am pleased to recommend LB Computers for your repair and other IT needs. Good service, good price, friendly people.Thanks, Craig!
Very knowledgeable and helpful about computers. They are able to explain in terms that I can understand what I need and how to best meet my needs. Best of all their upfront with pricing!
I got lucky finding these guys, they really saved the day for me and my wife! I first took my computers to Best Buy where the costs of diagnostics was 199.99 for each computer!? Holy Crap!? These guys only charged $40, the best part was I got out with my laptop and desktop fixed at $250 bucks total! They were very honest and upfront about all the costs, not to mention very friendly. They were able to repair my OS and replace the jack in my laptop with just a few days of me dropping off my computers. Thank you so much guys! Yall are great lifesavers!
Big help! They came through for me on my computer repair when the manufacturer failed to service me. Ryan was a big help and very professional. They have my future business.
This was the worst experience. After taking over three weeks even diagnose it, they were unable to perform the service I paid for. The customer service was horrible and the repair man was rarely in the office. I called several times and never got a return phone call. Once I finally recieved my laptops, they still dont work properly.
I have been dealing with Craig and his team for probably about 2 years now. They always jump through hoops to get our problems resolved quickly. Friendly service.
Very slow and very expensive. Lied about their turnaround time, still charged massive amounts. Would have been both faster and cheaper to have mailed my computer to my regular shop in California.
Its been a month and a half still no update about my laptop waste of time and money
I always have questions about my tablet and if they dont know how to fix it they will be ready to point me in the right direction to go to get it fixed
They took about 2 weeks to fix my laptop and charged a ridiculous price I wouldn’t recommend them if you need your computer fixed a fast
I had the best service here!!!
Nice place, friendly workers
Best Shop In Town!
Great service.
Very down to earth & helpful