We have an adventure here every time we grab an H cart and load it down with the next project.We are always greeted warmly and feel welcomed as we enter the outside Garden center. I try not to take home a plant with each trip but itβs very hard not to. The Mums during this season are stunning but the impatience have my heart. Halloween decor is a must to grab a couple of items. Just canβt leave without something to spook the neighbors. π» ππ
My mom and I were in the Home Depot in Lake City, Fl. looking for the bolts for the toilet seat. We asked on guy he told us to look down 2 aisles.We did with no luck. My mom asked someone else, his name was King, he not only told us which isle, he walked with us and picked them out and suggested we use both of them so they would match. I was really impressed with his knowledge. I hope someone sees his positive attitude as we did. Thank you King for being so helpful
Mandatory Masks in store big sign at entrance. Even if Vaccinated and Boosted per King Bidens rules. Obviously boot licking Freedom haters. Go to your local hardware store or Lowes.
I was greeted within moments of entering the store asking if I needed any assistance.. I asked an associate where a different item was and he walked me over to where I needed to be and when I checked out the clerk was very nice. This is good customer service. I am very pleased with the professionalism of this store
My husband and I went to this Home Depot around 7:30pm. We had to get 12 kitchen cabinets which were up high, mid level and down below. It was a comedy show until checkout. Sharon was hilarious but King was the straight man. She had an infectious personality and King was the best and the muscle man. We didnt leave till store closing and they helped us load and secure the trailer.. Were way in Dowling Park and will ride there again in a heartbeat.You dont get that at Lowes ...IF you can find somebody to assist you
Great place it was so easy picking up my order it was a in-out in 20 seconds love this place would definitely recommend it
I do a lot of shopping here. The people are always helpful. And usually they have what I need. There are those times lately that there shortages of certain items.
After being a Lowes girl for forever I have switched to home depot...super friendly folks...awesome at helping you find what you need. Cant get that service at Lowes anymore.I own a mobile home park in lake city Florida and need something about every weekend...it is so nice and refreshing to walk in and get greeted by helpful smiling faces. Keep up the good work!
Allowed my dog to go in and walk around with me. All the staff welcomed my dog. Exchanged some paint. Had no problem to exchange the paint.
You can never go wrong with home depot for your diy projects
Helpful staff knew exactly where the item I was looking for was
Just wanted to Thank Bill for taking the time to help us load a very large and heavy vanity ( over 300 lbs) .I would also like to note that the temp was nearing 100 degrees and Bill is a senior citizen and was out working everyone. Then took the time to give some helpful tips for our install. Great Guy. Great Employee. Thanks
Charles and crew in receiving are terrific . They unloaded my trailer with care and concern for the new kitchen displays as well as in a timely manner. Thank you all for being so friendly, helpful, and professional.
After the people in the plumbing department could not provide me with the right answer or equipment I was looking for. Gus and Martha found the item and helped me at self checkout. Gus and Martha deserve 5 stars.
Normal home.depot with a most unusual floor plan. Took me twice as long to find what k was looking for. Guess Ill ask first.next time
Good stuff, Good customer service, nice products, However Horrible delivery SERVICE.They, sent me a notice to my email that my stuff went out for delivery, the driver called to approve the address, and say that he will arrive late afternoon, At 16:30 some women called and claim that the driver couldnt find the address, therefore they cancel the delivery, after I waited from 6 am to 16:30pm, when I start to complaining, she hang up the call.So bad and so opposite behave than home Depot stuff store .
Im new to the area and remodeling a home we just bought. I have been shopping at home depot across the country, building and remodeling and NEVER been treated so horribly. 1st denied military discount with no explanation, employee turning her back on me and walking away when I asked what their policy is. I explained Im new to town and still refused to speak to me. I asked for a manager and when they asked what I wanted to discuss, said go talk to paint dept?? Manager couldnt be bothered to speak to me. Then I tried to return something to rental dept and was made to wait over 20 min because the employee needed didnt come to work on time!! Same nasty cashier said its not her problem people cant come to work on time, but its mine?? I had an appt!! I have never been treated so terrible at home depot. Seems the rude behavior comes from the top down at this store. Yes, you have every right to decide to not give discounts but to no excuse for the rude, unprofessional attitudes. I have spent over 10k at lowes in the past 3 weeks that 100% would have gone to home depot as I ALWAYS shopped but not anymore. The discount isnt the issue, its the severe disrespect, period!! I will drive to gainesville before going here again.
Went to get a key made no one around to help me stood there 10 min not one associate within eye sight finally walked out wont go back
Very friendly staff and helpful. One of the best Home Depots Ive shopped.
Home Depot beats Lowes every time as they have a better management and a better rotation of stockable items that you can count on being there
Never had a bad experience here. I prefer them to Lowes.
My experience yesterday at Home Depot was more that GREAT ! I want to give a shout to a man named Jerry. I wasnβt able to catch the other mans name that helped me, but also was extremely helpful ! Back story, my boys and I had a difficult project we were working on and Jerry went out of his way to find me the right thing I was looking for (which was near impossible). He said βwe are going to find you something that works right for your project but Iβm not letting you leave without knowing itβs going to be safe for your kidsβ and that touched me that he cared so much to make my kids happy and make sure they wouldnβt get hurt. Thank you Jerry for your amazing service.. Definitely need more people like you! :)
Its like every other retailer. They cut staff to keep prices down but you can never find anyone if you need help.
I went there for an interview and was shown to the office. Thepeople were very helpful and decent.
I went to the Home Depot on Friday to purchase fencing. This is something I had no clue about! Associate Tim was very helpful in helping me purchase all of the materials that I needed. He was not only helpful but he was honest. He scanned my items and even loaded them into my vehicle. I appreciated his helpfulness and professionalism.
Best place.. Amesome employees.
My local store right around the corner. So convenient.
I have been coming to this store for years. I just love coming here. All the associates go above and beyond to help you and are very friendly. Home Depot will continue to get my business.
An employee helped us to find the best drain cleaner, and some gaskets. They are very informative.
Good, employees very helpful but some supplies they have been out of for a bit. A limited supplies of other goods or none available at all. Good and yet a bit disappointing.
Short of finding assistance its a good place to shop.
I was offered assistance by no fewer than 5 associates within 10 minutes while I searched for 3 random items. All were quick and knowledgeable and made me feel like a guest. At self checkout, a cashier whose name I cant recall was exceptionally helpful and managed to deftly shave $25 off of my $70 purchase. I left reinvigorated in my belief in customer service and took lessons learned to my own staff at work.
Not very busy. Employee was very helpful amd detailed when we asked him where something was. Thats nice
Great store very clean and friendly service
Employees are the best.. Love Home Depot!
Always have someone ready to help..well every time I go β
I do a lot of painting as well as home improvement and gardening. Home Depot is one of my favorite spot for everything home improvement, gardening and more. They carry an excellent selection of plants exotic and traditional. They carry a massive selection of yard upkeep and improvement materials. Paint supplies have competitive prices as well as great ideas for updating the look of your home. I absolutely love the flooring, countertops, cabinets, etc. And the window associates are knowledgeable as well as very helpful. I love that the employees dont skulk around behind you giving dirty looks if you are there to get ideas. Kudos to you Home Depot!
Clean and organized. Several associates I spoke with and asked questions were very knowledgeable and nice.
I am very pleased with my purchase, good quality and looking great. Easy to assemble with 2 people at hand, enough hardware to complete the job are included, and so are easy to read instructions,
Bought paint need more and the store has none. We have been twice since and were told the first time 36 cans were shipped but two weeks later still none on shelf. ??
Love this store. Great associates, good variety of florals and gardening items. Good prices on most items, some are pricey but all around great store.
I was treated like a queen today at the Lake City location. The assistant managerrs Jennifer and Mr Charlie and David all worked together to find all the appliances with the options I wanted and a great price. Im so thankful for their patience!
I have always loved home depot. I wish I had a few thousand dollars to spend in there. Its been my experience that theres always help near by and for me its like being at Disney world....sooooo much wonderful stuff to see but unfortunately my wallet keeps me from bringing what I want home.
Had everything we needed. The staff was not only friendly, but also joking around just like friends.
Got NO SERVICE in the Christmas tree tent. Then in the garden center the shrubs had ax wasp nest and my daughter got stung. When i told someone, he told someone else to take care of it. That guy stated he was allergic to bees. NO ONE asked if my daughter was okay. THANK GOD she didnt have an allergic reaction. Went to Lowes and got great service.
Easy in, good selection, not too busy, friendly and helpful staff.
Need more people that are willing to help customers and know what they are talking about
Im not really a builder much or fix things so I dont go very often but the workers are alright, they just seem really bored.
Pretty sorry if ya need to buy alot. After 6pm nobody can help with big purchases. Hell Lowes was the same way.
Seems Lowes never has anything that I need and I am finding myself going to Home Depot for all of my needs lately. Their staff is very helpful and customer oriented and their prices are fair.
They had a lot of great things. I have a lot to buy for kitchen, bathrooms, flooring, etc.. over the next year or less depending on my outstanding handymans availability. I bought a cool new variable height shower head with a wand as well. The place was clean or as clean as a home improvement store can be.
I was just picking up my order that I had ordered online
Well stocked and responsive staff!
Well staffed, very helpful. Check out was quick. Good variety of the items we were looking for.
Great place nice friendly service
An staff member really went out of his way to make my experiance a good one I dont normally go to Home Depot but I will be coming back now
I went into this Home Depot to buy some service entry electrical cable to connect my meter to service panel. The employee in that section was condescending and disinterested in helping me find what I needed. Even after I told him that he was being difficult, he chose to ignore me and pick up his phone.This isnt the first time thay Ive had poor service at this location. I chose to shop at Lowes.
Lake City Store service was terrible. Over 45 minutes for assistance for roofing tin & over 30 minutes for composite decking boards and would not cut decking board.Although employees seemed interested in assisting, my experience was very poor at this storr
I think that a good majority of folks think that home depot and lowes are exactly the same, I know I used to but Ive come to find they are actually very different when it comes to the variety of choices in terms of inventory. I recently dove head first into breathing a bit of life into the apartment I share with my Husband and have spent more time walking the isles of both home centers more in the last 6 months than I have collectivity in my 33 years of life lol. So the experience Ive had if that home depot has lacked in variety and Im many ways quality, and we have shifted most of our business to Lowes for our home renovation needs.
We stopped for rain barrels but were informed that item was only available for an online order. However, we were also directed to another local business which carried several types of said barrels. We did manage to accidentally discover some flower pots my wife has been wanting for some time. Overall, the trip wasnt a waste and the customer service was spot on.
Had everything I was looking for. Home Depot has just about everything you could be looking for if you were building or doing repairs on a home or other projects.
Jay Paul was SO helpful and Ms. Sandra was so patient today. I highly recommend talking to Jay Paul if you need assistance or have flooring questions.
They got all you need,I have no problem finding someone to help me find,this or that,some stores you go looking for help I think they hide when they see you coming not this one.
Went there to purchase a new hvac unit advertised for approximately $2000. They had another company call me to discuss installation, said company said they dont install those and want to charge me $8000 for a new system.
Thank you Ms. Sam excellent customer service you made me and my wife feel like family keep up the good work
Very friendly staff. Wish they had more help and more knowledgeable staff in the garden center.
I come here when Lowes doesnt have it.
This store is still bopping. Good amount of inventory. I go in for plumbing items as I love to plumb!Store is tidy, pretty well organized with really nice, hardworking employees.Thumbs UP!
Clean, reasonable prices, friendly staff! π
Very helpful. Couldnt find a few things. They actually gave explicit directions. I went straight to item. Very happy with service.
I Love/Love /hate this place I always spend to much here. Its one of my favorite places to shop. I really do π this place. Thanks
Great service from employees at the store.
Cashier very friendly. Lots of Associates walking around not asking anybody if they need help.
Had everything on our list. The salesperson in the appliance section was very helpful.
Bought a new LG refrigerator for my mom for an early Christmas present today. Got a great deal along with a discount an free delivery. Plus bought a few other things. We walked around in the outdoor plant dept area an found some Mexican Heather plants as well. They have many fruit trees there an there all bearing fruit already. Thats where Im going to buy my fruit trees next time.The Home Depot in Lake City always has what I need an its worth the extra drive there just to get it.. Btw there on hwy 90..
Got some garden seeds to plant. Good selection
Great comparable prices and no hassle.Nine times out of 10 the employees are incredibly helpful and polite.
Finally found pool shock it here yaaaa
Good selection, fair price and helpful staff.
Super friendly staff. They always have the best outdoor landscaping solar powered lighting for my yard
Just picked up my online order from Nancy at the service desk. Excellent service, courteous and friendly. A pleasure to shop there. Thank you.
Great plants and other home needs
Clean well maintained the service is on point
Love this store. Very courteous employees.
This establishment is quite mediocre at best! The employees are extremely inconsistent.
Not always easy to find staff members with working knowledge of hands-on trade skills...cant learn everything on just computer/videos...
Clean friendly staff.Store is well stocked
It was good. The associates were helpful.
It was awful. I reserved a moving truck and they didnt have it when I got there.
Home depot is a portal to a another world! where once you go in you never come out in a reasonble time frame! As their high ceilings and, selection of home decor eats youre very soul!
Went shopping for barbecue grills and found exactly what we were looking for. Every body there was very friendly.
This home depot was better than the Middleburg one. These people are nice and helpful unlike Middleburg.
Exellent service
Great service.
Got what I needed and got out. No fuss, no muss.
This is one business Iβm always happy to walk into. Iβve never seen so many employees willing to help you with whatever you need. If you want to know were something is they happily walk you to the item instead of pointing you to it.