Joe, Brian and their crew are the guys you want working on your vehicle. They ways provide top notch honest service. They accurately diagnose your vehicle and only repair what is needed. I have been going here for years and I dont even live in the area. Its just worth the drive for the level of service they provide. Youll never be disappointed here!
These guys were all super helpful and got my exhaust / muffler as good as new. The manager Brian went above and beyond to make sure that everything was done correctly and that my car was as quiet as possible. Definitely would recommend to everyone !
7:30 am, Im on my way out the door to an appointment. My tire pressure light is on, I assume it just needs some air. Start driving and the steering wheel is shaking. Pull over to check, its about to blow. Im panicking, I cant miss this appointment and I dont know anything about tire replacement. Not to mention, I have a job interview this afternoon. No appointments available until this afternoon which obviously wont work. I call and the store manager, Brian, tells me to swing by and he will take care of it. I make my appointment in the morning and my car is ready with 4 new tires and an alignment by the time Im done. I cannot thank him and his team enough for taking care of me this morning. Ill make the interview safely and on time and I couldnt have done it without them! Thank you so much Midas team!
I dont usually use chain mechanic shops but after a recommendation from a friend I brought my vehicle there. The manager Brian was friendly and transparent about pricing and the work entailed. The technician who serviced my vehicle was quick and efficient, I would definitely recommend stopping in for any of you auto repair or maintenance needs!
The staff at Midas is great! I needed a new tire installed and they were incredibly professional and efficient. They helped me sooner and in a kinder manner than my dealership. Will definitely be coming back for any of my car needs.
I frequently go here for oil changes, recently took advantage of their $150 wheel alignment for three years package. Some of the best service I’ve ever had at a vehicle mechanic. Joe and Brian are great!
Brian and the Team are AWESOME at what they do!! I am so thankful for their time and explanation of work performed …. it’s their level of customer service that has me coming back time after time! Thank you Brian, Joe, and the rest of the gang!!
Got me in last minute. Friendly staff. Good prices. Ill be returning there in the future.
I enjoy coming to these guys. Prices are always fair, dont take too long doing things like oil changes or trans fluid changes. Even brought car in for coilover installation. Id highly recommend if you live near Lake Zurich.
Had issues with my ac system Joe Linick helped me through the whole process and go the job done fast. 5/5 great service!
Joe Linkick was very professional and helped me every step of the way. He has a very friendly and welcoming personality and I couldn’t have asked for better customer service
Super friendly staff, great service, would highly recommend!
Known the manager Brian for years, always great service.
Loved how I was in and out. The prices were very fair. Very professional! Thanks again!
Professional, respectful service will use them again for sure. No hard sell, love it
Great group of guys at this location. Friendly and quick service. Would highly recommend for all your auto needs!
This place worked a miracle on my Subaru! Ive been having problems with my AC and heat for over a year, and no one could figure out the problem. I took a chance on this place(I am very particular about how my car gets worked on) because my mom recommended them. Brian was super helpful and understanding, he was able to fit an appointment in the very next day, which was super convenient. He was able to figure out the problem within a few hours. The repair was a good price and the quality of work was impeccable. I will be bringing all 3 of our cars back for any maintenance they need. I highly recommend this Midas!
The Midas Team in Lake Zurich is top notch, starting with Joe up front, to everyone on the team. I came in with a potential issue to my exhaust system, but the team did a comprehensive review to ensure that the right work would be done - not just what I asked/thought might be the issue. When they identified some additional issues, they called me right away to let me know, and saved the parts in question for me to see when I arrived to pick up my car. They wanted to ensure I knew they only suggested necessary work, and to build trust. I appreciated the candid information they shared with me so that I could make an informed decision, and indeed my parts in question needed replacement! The team did a great job being positive with not-so-fun news, and built trust in our current relationship, so that I can again trust them for any future needs I have.
This place is awesome! I have been coming here for the past three years and theyve done excellent job on my vehicle. I would highly recommend this place.
The staff here is amazing and always do a great job! Top quality work! Love these guys so much!
Had emergency issue with our vehicle was able to get it checked out and fixed on a Saturday in under an hour! These guys know what they are doing! They were super professional and efficient I would highly recommend them and would go back in the future if needed!
Been a good customer for years having multiple vehicles serviced. The guys in the shop have always been great and polite. No issues with the team. Without notice, prices went up through the cieling. Should have given heads up before servicing and then drop the cost bomb. I asked in advance and didnt get a direct answer. Last time I will assume getting a reasonable deal. $90.00 for an oil change? Always got it for under $50.00. Will go elsewhere. The cost of convenience is too high. Sorry guys.
I have been in the auto industry for 7 years at a local well known dealership. I sent my father over to get his exhaust welded up and they wanted to charge my dad 750+ dollars for an hr and half job and some pieces of pipe that might have been worth 50.00. Dont go here go to Velazquez muffler on Rand instead.
Good work quality, professional, on time promised. Only if their waiting area can be bigger and cozier.
These guys are very professional. I have never had an issue with them. I have been using them for years.
We’ve been going to Brian and Joe for years and they always take good care of us. The work is always done right the first time and they always give us a good price. Just had a headlight out and they fixed it at 5:45 pm right before closing, instead of making us wait for a day and time that was more convenient for them.
It’s ridiculous to charge 15 bucks for borrowing a wrench......
We have been using this Midas for over 20 years. Repair estimates are up front without extra items tacked on. Diagnostics and repairs are on target. Pick up times have been great. The guest waiting area could use a makeover. Ill be back.
I love this place! Easy to make an appointment. friendly and fast service. I will definitely return for future oil changes and other maintenance
I love this place! Easy to make an appointment. friendly and fast service. I will definitely return for future oil changes and other maintenance
Good people very respectful to customers helped me fix my problem real quick
Great fast friendly shop!
Great experience. Recently lifted my Jeep and exhaust pipe started scraping new gas tank skid plate. Dropped my car off at 8 AM and they ordered the parts and welded them to the pipe and had it done by 10:30 AM. They did a great job not to mention unbelievably convenient and quick service.There is ample space between the skid plate and exhaust pipe now.
Thanks to Joe and the staff at Midas for quick help. We were on the way to a party and coming in from city and heard the tire hit something. Thankful for this shop very helpful and got us safely on our way within the hour on a Saturday.
Great business that offers terrific value. Highly talented technicians who are customer oriented. I have worked with them and have always been satisfied!
The guys here are great. Manager always does what he can to best serve his customers. They have gone above and beyond my expectations to work with my schedule. I appreciate the work these guys do to keep my car running top notch.
I was treated with courtesy and professionalism from the start. The service was done in a timely fashion. Thanks guys!
I recently took my 2008 jeep liberty into this shop to get an oil change, tire rotation and break maintenance. I was thoroughly impressed with the quality of service I received. My technician even pointed out some other repairs that he recommended I take care of in the coming months. I actively recommend this shop to my family and friends. Keep up the great works guys and thanks again!
I really appreciate the work this mechanics do. Service is fast and professional. Prices are competitive. Thanks again guys for having my engine oil changed at the best price. I will be back!
Great Expierence. Friendly staff. They get right to the point. No jerking me around. Very professional and good prices. Joe did a great job of making sure I was taken care of. I will make sure I return for any auto needs.
Amazing customer service and the best mechanics ever! Started going to them when my car needed service so I started taking it here.Everyone is so friendly and helpful. Brian explained what’s going on with my car and he broke down the pricing so I was very clear of the cost before the work started.I’ve been having a few problems with my Sportage and I’m comforted to know they are only a phone call away.Definitely recommend!!
Great service team. Brian and Don where awesome,. They really show you what is wrong with your car and the prices are fair. Needed brakes, got a estimate, received options on how to repair the car and advise about the repair. Also Midas brake pads are a nationwide lifetime warranty on parts!!! Would recommend Lake Zurich Midas to my friends.
They know me. Suggest things to but no too much pressure.
Crew is always helpful whenever I bring my cars in for service. They are knowledgeable and able to guide me to make the right decision. Never pushing service i dont need. Will always bring my cars there.
Brian and Joe are great. Ive come here many times with my Hyundai Santa Fe and I always get great prices and great service. Ive comparison shopped on each job and Midas always has the best price and does great work. I highly recommend this Midas for both oil changes and car fixes (brakes, tires, tie rods, ball joints, etc.)
Stellar shop with friendly employees, I have never felt pressured into buying anything and most importantly these guys are honest!!! On top of that with the competitive pricing they offer I keep going back, thanks for everything Brian and Joe!
While replacing/upgrading my exhaust system myself, I was unable to get the bolts off of the down pipes. I was quoted $400 for the removal of 6 bolts, including drilling out one with a busted head. Because I needed the job done same day, and the other service centers I called could not take the job until another day, I reluctantly agreed -- I agreed because I needed the job done that day. It took them about 2 hrs (maybe less) to remove the down pipes and bolt on the new pipe I provided. At $120 an hour, I really should have only been charged $240 -- since they had no parts or materials to provide. Upon check out, I asked politely if they could do anything with the price, and was told no because I agreed to that price. I again politely asked if there was anything at all they could do with the price since it only took 2 hours, and the front desk person replied, You asked us to do a job you couldnt do, and used our services to do it. The price is $400. Hey, I did agree to the price, so I paid it as agreed. Now, just to be clear. My low rating is not for the quality of the job nor that I paid more than $240. The rating is based on their poor business practice. When a business obviously and intentionally takes advantage of a customers situation, they are not striving to build a relationship with their clients. What I heard today from LZ Midas is making the most money possible from every customer is more important than earning your business again. In hindsight, unlike other businesses I called today, the fact that they had several open bays on a Saturday morning, is another good indicator that Im not the only one who will take my business elsewhere in the future. Good luck LZ Midas.
Pricing was better than the usual place I get work done. Joe was informative, friendly, showed us what needed to get done and why, and the best part is they stayed late to get the job done at no extra charge! I will definitely be going back for any thing my truck needs!!!!
Ive been coming here for oil changes and tire rotations for 5 years. They understand that I do most of my repairs myself so they never push unessisary services. Great group of staff, very nice and always show you issues that are wrong with your vehicle. Good place to go.
Had several concerns with my Honda CR-V and Eric & Greg patiently explained what the options were for each situation. The guys had a great understanding of the pros / cons of the different tires to choose from, and I never felt pressured to make a purchase decision. They even took the time to interpret a Honda Recall notice and confirm my car was not currently in peril, and gave me the inside scoop on what happens with my pistons & engine. Really appreciate the help and car is driving great - thanks!
Pleasant, efficient, extra effort and easy communication. Will definitely be using them to repair my car. 5 stars.
Fantastic service! Manager Brian took time to explain the results of the inspection to me and his team did a great job with brake repairs. I will absolutely be taking all my cars there in the future and will recommend to all my neighbors. Fast ..efficient ...reasonably priced!
My cars are always treated well and issues are resolved quickly. Have the best prices! Recommended!
I came to this Midas a couple years ago and explained my situation with my breaks and what I was able to do at the time financially. They helped me out and got me back on the road, then two years later when I knew it was time to replace all my breaks I went back and got great customer service again. I even dealt with the same person as last time and he remembered my situation even though I had only been there that one time. They truly understood where my needs were and worked with me to make my car safe. I came back to them for a reason because of the service and astute attention to look over my car in great detail. I would recommend this Midas location and plan on going back for future needs.
I always have a positive experience here. Service is fast and professional. I will be back here to get my transmission flushed next oil change. Prices are competitive.
I have been taking my cars in for several years and had great, efficient service. They got new manager, Brian, about 2 years ago and service has been great. they have never pushed repairs that I didnt need like wipers or air filters. I highly recommend this shop.
I had a problem that was appropriately remedied at a different location. The Mundelein Midas provided superb expertise, dedication, and customer service under the direction of Steve.
I couldnt believe how amazing my trip was here. Ive been to many shops for simple oil changes and fixes in the last 7 years and Midas has been great. The Lake Zurich location was great today as they did my oil change, as well as a full inspection to help me understand why my car started kicking-like and why some lights came on the dash. They found all the problems as well as solutions. They also dropped the shop-recommended price tremendously to where I was able to afford. I was able to see everything up close and saw what was wrong and I knew I needed to replace a few things with how much I travel. AWESOME JOB!!!!
I go here because of the customer service not just the price. These guys are awesome Joe and Brian always do a great job
Good service and helpful and telling me what condition my car is in. Be careful not to let them lose your specialty lug nuts should you have them. That happened to me after a tire rotation and I did not realize it until a year later that they did not put it back in my glove box.
Got help quickly, and at the best price. Brian went out of his way to make sure everything was done at a good price and efficiently. Will return.
THANK YOU for your service... I got 4 tires and an oil change at a reasonable price. I am a transplant from Philadelphia n my parents were here with me and not knowing anyone we shopped around and had some recommendations...And i work for HSBC n have a discount at NTB n other places and this place was way better..this place was beyond exceptional. I will go their for all my car needs...
Had a great experience. Front desk was very friendly, explained everything and wasnt pushy in trying to get me to purchase extra services. Appointment started on time and ended on time. Will continue to bring my business here.
I have been coming to the Lake Zurich Midas for almost 10 years now. Never had a bad experience. They have knowledgable staff and overall great service.
After going to multiple shops over the years and having people trying to get me to have work done that wasnt required, having certain associates elsewhere be rude and uncaring for my vehicle, I found this Midas. I could not be more happy. I stopped in today for an Oil change and some other maintenance. I spoke with a Brian today and he was extremely helpful. Took me into the bay and showed me everything wrong, was very honest with me about what needed to be done and what didnt. I respect that greatly, they got 4 issues solved for me in around an hour and I was out driving again! I would reccomend this place to everyone. I will definitely be coming back to get more repairs done in the future.
Worst place ever if Joe is working there I recommend you turn around as fast as you can before you end up wit more problems on your car. Plus he is very unprofessional he was smoking and on FaceTiming while under my car! I went for n oil change n 17 Miles my car was smoking n leaked out all the oil because he left something loss!!! DONT NOT TAKE YOUR CAR TO THIS PLACE!!!
Great shop with friendly and professional employees, they truly take the time to explain everything in detail so there’s no confusion. Thank you Brian and Joe!
Most recent oil change visit was the quickest its ever been. I was in and out in under 30 minutes.
Wow! I went in for a simple Oil Change based off a coupon that I found on-line and have to say that compared to the typical quick oil change places, this was the best overall experience that Ive had with any oil change that Ive ever been to. Blown Away! I got in right at my appointment time, the reception area was clean, organized and even had fresh good coffee. Within about 15 minutes, Brian Moore, the store manager who actually did the oil change took me back to the care and went over the 17 point inspection of my auto. Everything checked out good except for a few areas he showed me that I was unaware of were potential problems with my car. Very helpful and out of the ordinary drive up and get some oil with and air filter upsell experience that Ive had in the past. Great Service....I Highly recommend them and will be back to them for my cars future service needs. Thanks Guys.
Stay away from this place. Stopped by for an oil change, free tire rotation, and check the sound coming from the muffler. Upon the inspection, the Midas’ tech told me that my “center pipe” had a hole in it that could be dangerous to passengers because the exhaust fumes could get inside of the vehicle. (scare tactic.) Then, tech told me that he had “good news” because this pipe was in stock and could be replaced today for $460. Even better, he could do it for $400 if I do it now. (scarcity tactic - pressure to do it right away without shopping around.)Although the tech’s sale pitch seemed very fishy, I figured I would do the repairs since I already spent 20 minutes at the shop.A few minutes later the tech came to the waiting area to ask me if I really wanted to rotate the tires. This tech told me that my tires looked fine and by rotating them again, I could cause them to be “over rotated”! After that nonsense, I realized that I’m being ripped-off and told him to rotate anyway.So, I went to talk to another tech at the entrance and asked him why the replacement of a foot-long pipe costs that much. Without looking at the detailed bill, this tech told me that I got the best price since the total bill was for a “round number.” I guess, in Midas, you get the “best deal” if your bill totals a round number!Following the repairs, I went on-line and made a few phone calls to find out how bad I was ripped-off. Here’s the summary:Center/flex pipe, was charged 205.69 (sold for $60 - $92.60 in stores)Labor – 1 hour $119.99 (took them about .6 hour to replace the pipe, but will give them an hour)Exhaust caskets $33.98 (come free with the pipe)Total charged - $359.66 for the center/flex pipeThen, I called several competitors, who told me that they charge for the replacement of the entire center/flex pipe $180, including parts and labor.Total rip-off - $179.66Lesson learned… will never set foot in Midas again. And, neither should you.Update: A few days after this review (that lowered Midas rating to 3.6 stars), I noted several five-star reviews from Jose Rose and others arguing each issue raised in my review. Its apparent that this business posts fake self-reviews in order to keep its high rating. Look closely and youll see that many five-star reviews are FAKE.
They are always friendly and knowledgeable. They are fair with the price and willing to help you find a way to pay for it
I just stopped in to thank them for the great work they performed on my car...I brought them a cake to feast on and they were very appreciative for the gesture...They are a great group of guys..
Manager and staff in Lake Zurich are phenomenal. Priced right, great coupons, great service.
Great as always!
Been coming in for years now. These guys take care of their customers and try to build a trusting relationship. Will come again for repairs. Thanks Joe!
Fast, friendly and personable service. I had an issue with a TPMS sensor that had run its course and explicitly off of the reviews on here I went in to have them look at it. A gentlemen named Joe was at the desk at the time and he very quickly found the problem. Unfortunately it was late in the day and they weren’t able to get the part in on time so he scheduled me to return another day. That day I was in and out quicker than an NTB could change your oil and at a very reasonable price and have had no issues since. Also they aren’t super pushy and don’t spend the wait time telling you a million more problems your car has to get more money before you leave. He simply informed me the other sensors have around 6 months left on them as well and sent me on my merry way. Will definitely be returning thank you all so much!
I have been here many time recently for my power steering lines to be replaced And yet again these guys at midas in lake Zurich took care of me I really appreciate the work they do Thanks again guys
Awesome job fixing my brakes and saving me over $200 that the dealer was going to charge me,thanks again guys!
I was driving my sons car up to WI and the oil light came on. I pulled in and they took care of me right away so I was back on the road in no time!
I went in for a plug/patch for a tire. They told me they couldnt patch it and I would need a new tire. I was given a recommendation for two new tires since the front was a little warn. I knew better and went down the street to Firestone. Drove off with a patched tire and at a cheaper price Midas was charging. Dont trust this Midas touch! They try to take advantage of their customers and only care about their commission. All I needed as a plug and a tire rotation ($40), they tried to get me for two new tires ($220).
Great repair shop, Ive had several cars fixed at the lake Zurich Midas and they are always honest and fair priced.
The guys here are awesome. Went in for an oil change and they did an inspection of everything else for free to see if I had anything else wrong since my car has been acting weird recently.
12/8/15: Took my car in for an oil change about 2 weeks ago. Another new manager! (probably at least 5-10 managers this year) The guy was nice enough to change out my wheels/tires to the winter ones, for free, since they had to take off the summer ones to check the brakes.HOWEVER!!! They also claimed my struts were original (2003 car) and causing problems to other parts, so they had to be replaced (all of them) and my control arms/ball joints were a safety hazard and all 4 needed to be replaced too! And I might be able to get through the winter with my brakes before needing new ones. A total of about $2200.00!!! UMM... NO! Second opinion!!Took it to a business who specializes in my make of car (I didnt go there first because they are usually more expensive and need special appointments, which can be inconvenient at times) for a second opinion.Their exact words, NEVER STEP FOOT IN THE FIRST PLACE YOU TOOK IT FROM EVER AGAIN! THEY ARE SPECIFICALLY SCAMMING YOU! Oh my goodness!! The second company said everything was great and working extremely well!This place used to be decent. Been taking many cars there. Dont go to LZ Midas.
Stayed late to finish my truck. Very through, Joe is very knowledgeable and professional.
Very friendly service! Nice staff
Long-time patron and their service is solid. Sometimes there is no wait but other times it is super busy -- make an appointment. Look for coupons for savings.
Oil change was very quick
Excellent service... friendly and knowledgable
Reasonable pricing and service with friendly staff. Wait times, though expected, need more to do than old magazines and a coffee machine...
Joe L. Gave me great customer service!
Kindest customer service. Thank you for your help today!
Upon bringing my car to this location I was told I would need a replacement gasket on my transmission pan. After the gasket was in place my car started leaking transmission fluid. After bringing my car back and being told multiple reasons why it was leaking I was told I could drive it, which I did to another mechanic. It took the mechanic about 2 minutes to realize there was a large mark in the shape of a hammer and a large crack, it was obvious I was lied to by the midas technicians and manager. The midas technician admitted to using a hammer to try and loosen the pan, and he further admitted to the fact that it could have been a crack from trying to remove the pan. I was also informed it was dangerous for them to let me drive the car, and it was a miracle the transmission didnt give out when I started driving. To top it off, the original gasket was not even supposed to be replaced per manufacturer spec! My transmission is now garbage, I will be spending several thousand dollars to repair my car, and I wont have any transportation for the holidays. Horrible people here, stay away.
Timely and professional service, with an extremely personable and knowledgeable staff. Thanks Brian and Joe!
Have always had good luck with this location. Friendly staff.
Absolutely fabulous place to go! Super courteous and helpful!!!!
How do you guys did a bang-up job for me thanks a lot guys
Brian offers exceptional customer services. He goes above and beyond what a customer would expect.
Very nice service!
Over priced