I had received my Alpine INE-W970HD Double DIN head unit, along with the conversion bracket, harness, antenna, and preamp for the holidays. I honestly do not know the wiring of my car; I sought out a knowledgeable car audio place to install it for me.So happy to have met up with Jason, the owner, who reviewed all my receiver components to make sure I had everything. The installation quote, including adding a new backup camera, was very reasonable and competitive.Jason and his staff are very friendly, professional, and efficient. I definitely would recommend them.
Definitely highly recommend! Very knowledgeable, experienced and informative staff. Jasons and Calebs customer service skills are stellar. I had my windows tinted and had a security system/remote start installed. Windows turned out flawless and the tint is of time tested, highest quality. Security system had to be adjusted once after the install but Jason has a very professional approach to service after the sale and definitely takes pride in this company and in his work. Shop is very clean and is a pretty dope environment. Completely satisfied all the way around. Again, I highly recommend and I will definitely bring other vehicles here in the future.
Could not ask for more!I got passed all around town trying to find someone who would install a remote start on my 20 year old truck. Finally one place referred me to Jason. They said he is a wizard and if anybody can do it it would be him. Well they were right! He did have some trouble setting it up but he stuck with it and made sure all issues were resolved. I know he had MANY more hours into it than normal. I can’t image he made any money on my install at all. But never once did he complain, in fact he apologized for things dragging out longer than expected.The customer service after the sale was amazing. It’s been 3 years since. He has made a couple preference setting adjustments for me and helped me with a remote swap, all at no cost to me, at all.Customer service like this is rare these days. Thanks for being one of the good ones Jason.Hoping to save up for ceramic coating maybe next year. I’ll definitely be getting it done at Capital City Auto Accessories.
Super nice staff, great pricing, quick/efficient work!
I went to Capital City Auto for 1 remote start for my vehicle. I than ended up buying another due to the great service and price for my wifes car. The owner not only sells the products he also installs them. I have sent 2 of my kids to his shop, they also purchased speakers and amps, and custom speaker boxes. They are 100 percent satisfied. STRONGLY RECOMMEND THIS COMPANY!
Had them finish my amp installation for me, Jason cut me a good deal since I had already done a small portion of the work myself. Everyone was super cool and personable. Easily the best auto accessory shop I’ve ever been to, I will definitely be back to get my windows tinted and have some other things done as well!
Tint Masters! Wanted more privacy in our brand new car. These guys did a great job and did it professionally. Highly recommended! A+
Great customer service! I had an install done in late 2018 and I had noticed 2 of my door speakers were no longer working. I called Jason and he said they would gladly take a look at it. When I got it to the shop, they quickly informed me that the speaker wire they used in the install had corroded and that they would replace it with brand new wire that was of improved quality over the prior wire. They were apologetic and said it must have been a bad batch of wire. I’m glad the time was taken to replace all the wire, so I won’t have to worry about this happening again with a different speaker. Thank you to Jason and his team for taking care of me and standing behind your previous work! I will definitely be back someday for a detail or some tint.
Jason did an amazing job installing a subwoofer in my car. Clean, quick, professional work. Can’t see a single wire from the install. He got me in and out swiftly with a great price for the service. Highly recommend
I have taken my personal vehicle to Jason for multiple services. He installed my sub and amp, tinted the windows, vinyl wrapped my chrome trim, smoked my taillights, and debadged it. I also had it fully detailed interior and exterior. One very minor mistake was noticed, and Jason resolved this issue right away. Ive also taken my work van to get a remote starter installed. The work was yet again spot on! I found Jasons customer service was above and beyond. He was quick to resolve the issue I had, and was overly apologetic for something that wasnt a big issue. I would recommend Jasons shop to anyone I knew if they needed work done that he can do. Support your local small businesses!
Had automatic starter put in my car. The service was great and everything worked perfect. I could not be pleased more. Jason shop is not Burger King or McDonalds it’s not fast food where they slop things together. They do it right the first time. If people trust him to wrap a $100,000 Ferrari well he good enough for me!
Had everything from multiple window tinting, subwoofer installation, interior designing, exterior designing. Very honest, passionate, and precise. Wouldn’t trust my cars with anyone else. Highly recommended.
Great customer service! Jason is super professional and great to work with. I would highly recommend this shop!
I took my car in for a remote start installation. My car has a manual transmission and they had no problem installing remote start. Some other installers around Lansing would not even consider installing remote start in a manual. Jason did a great job and was very friendly. He explained everything very well and I have not had any issues with the remote start. I will be returning here for future work that I need done.
Paid $500 for a stereo that dont work. Never had the problem before. Now my radio shorts out every week. They tell me they cant help me. Smh! Money thrown away 🤦🤬
GREAT staff! --- And very good prices!!!
I had an interior detail done on my car. When I picked it up my car looked AMAZING! Everything was very well cleaned and taken care of. The guys did an awesome job on everything and were really nice to work with.
They have acquired American Auto Styling and compared to the other reviews are service was terrible. Jason loves to talk over customers. The building is like a rap club and smells like weed which came across as childish and very unprofessional. Our car was delivered to us with a layer of dust on it, Spots of product paste, fingerprints and smudges everywhere, and all of the windows were completely smudged. The wheels and wheel Wells look like they werent even touched. I had to point this out and ask for them to wipe it off.. Avoid this place and take your car to Lincolns touch.
Here is my review of this business. DON’T TAKE YOUR VEHICLE THERE. I originally walked in about two week ago and spoke to “Jason” who stated that he was the owner. I was looking for a radio upgrade to have installed into my wife’s 07 Buick as an anniversary present. I told him what features it needed to have and he made a recommendation of a Kenwood receiver that had the features of CD player, Aux and USB port and ability to connect via Bluetooth. Jason then told me that in order to retain the car chimes and steering wheel controls an upgraded wiring harness and adapter needed to be purchased. Jason stated that a deposit was required to order the radio. I scheduled the install for the next week and paid everything but a $40 balance instead. The day of the install, I receive a call from them that the parts won’t be there until the next day so we rescheduled. We dropped the car off the day the parts arrived for a 1pm install and returned after 5pm to find that the vehicle wasn’t done. 40 minutes later the car is done and during this time, “Mike” comes out from the back stating that he was helping to finish up the car and was going to cash me out. Another 15 minutes go by as he is trying to find my account information and balance in their system (honestly it didn’t appear that he had a clue as to what he was doing). Another guy comes out from the back and at this point I’m starting to wonder about the “mike’s” competence. He makes a statement about the radio being a digital only unit and I stated that it was supposed to have a CD player. They installed a cheaper unit in the car that didn’t have a CD player in it, didn’t have the steering wheel controls and used a $20-30 harness instead of the $140 harness and adapter that I paid for. “Mike” then tried to act like the steering wheel radio controls routinely don’t work in our type of vehicle. I told him that the radio and steering wheel controls worked fine when we dropped it off. The second guy that came out was a young guy that turned out to be the installer and stated that he just installed what they gave him. “Jason” then comes in and states that he was out dealing with another issue (seems to be a theme with this place) and states that the equipment I paid for was mistakenly installed in another vehicle and he would order the items to make it right. He asked us to bring the car back on Monday and it would be corrected. We dropped the car off again on 6/29/2020 over the lunch hour and went to pick it up after work. Guess what, it still wasn’t fixed right. The correct radio was installed but the steering wheel controls don’t work properly and the car no longer chimed when the door was open with the key in the ignition. I walked back in and told “mike” that the car still wasn’t fixed and he began with the excuses. It got heated and “Jason” came out to try and resolve the matter. At some point I asked what “mike’s” role was at the organization and he seemed reluctant to say. It turns out that “mike” is the landlord according to “Jason” and is helping him out and that he doesn’t work there (although the 3 times I have been to the store, he was always there). As I said before, it got heated between “mike” and I. “Jason” remained level headed while “mike” and I hurled insults at each other( not my proudest moment). Ultimately, Jason got the car chimes to work but the steering wheels controls still don’t work right and “Mike” had the nerve to come back out and talk about I had $40 install balance. I refused to pay it and he then tried to claim we were trying to get a discount. While Jason was a professional, this mike has no business interacting with customers and is nothing but a liability to the business. I would say that if you are thinking about taking your vehicle there for a stereo or other services, go somewhere else. I don’t know why Jason is allowing someone that isn’t an employee or owner to work on the vehicles of his customers but he needs to keep “mike” behind the curtain in the back because he definitely is a poor representative of the business.
I brought in my 2010 Tacoma this last week and was trying to get a new radio so that I could use Bluetooth. I have a very busy work schedule; so it’s difficult to get into most places! Capital City not only sat me down to discuss features of each radio, they also worked out a way for me to get the vehicle in and how to use the radio! I HIGHLY recommend Capital City Auto!!
This shop is amazing and does such thorough work. We will never go anywhere else.
Jason and his team has always gone above and beyond my expectations with the work they have done to my vehicles. From radios, tint, details, remote starts, security systems, and full custom audio systems, Ive always been thrilled with the finished services or products.
Absolutely horrible I would not recommend this place to anyone not only do they not acknowledge their customers their customer service is absolutely horrible they do not offer any type of customer service. I will never go to this place of business for anyting customer service poor any type of inventory port overall experience horrible will never go back to this place ever again. I wish there was a zero star rating because they do not even deserve a one-star
Jason and the team always do amazing work from tint, details to 12 volt acc I’ve taken several of my cars to him they do an amazing job. I wouldn’t trust anybody else with my cars!
Went there to see if they could remove a speaker and replace it with the same speaker already purchased and was told to go to the dealer.
We had one stereo installed in one truck and complete system in a different truck by Jason. He does a great job and even fixed some wiring issues that were existing at no charge. Dropped off before they open and done timely. Highly recommended.
They do good work, but the customer service is terrible. I have been trying to get my car looked at for months. I figured covid was the reason why, but I see that there are reviews during this time. I have called and left messages 3 times already with no call back. Worst experience I have had with ANY company ever.
Fast, efficient, and most trusted in town. Customer service is incomparable.
Awesome work. Fast, friendly, not a single issue.
Does great work in a timely manner. Had a system install in my grand prix and loved it. Good pricing. Great staff. Helped me choose what was best for my vehicle. Will definelty be using this shop in the future!
I have recently had 4 vehicles tinted and worked on by Jason and his staff. They have done everything from install radios and door locks to remote starts and window tint, if it’s car related it’s going to capitol city if you want it done right. Most recently my 2012 Ford Taurus tinted by This company, all I can say I was incredibly impressed again! (The previous company I tried to go to gave me two different brand tints and you could tell a difference in the effort) The employees at capital city have done nothing but be understanding with timelines and got my car done incredibly fast! I will 100% be recommending to all of my friends and family!
Dropped my car off in he morning before they were open and it was done fast and perfect!! Jason is running a fine business here! The quality of their craftsmanship is #1 in mid Michigan! Thanks a lot Capital city auto accessories.
These guys take bigtime pride in what they do..prolly the best detail shop ive ever dealt with in 20 yrs..of keeping my ride sweet.see Jason.he rocks..
Bought a radio and wiring harness on-line to install in my car. Could not get it to work. These guys fixed it inside their 30 minute diagnostic appointment. Great service in every way.
Jason & Capital City Auto Accessories go above and beyond for my car and motorcycle needs. Whether its tinting my windows, installing an automatic starter, or giving me subs - I can be sure that I receive the best quality. Jason has always delivered when promising when a vehicle would be returned and most of the time, I get them back sooner than expected.I have built trust in Jason over the years and refuse to go elsewhere. The quality and price of the service go hand in hand.
Got a back up camera installed for my 2015 Chevy Volt. Top notch service.
Friendly, professional, and fairly priced. he took the time to walk me through everything and answer all my questions with patience. i dont need work like this done often, but when I do, I know Ill be back.
Tinted my window did great job
I have called more than a handful of times to setup an appointment to have some work done to my car. I left 3 messages and never received a return call.I understand that this business does great work, but their customer service is not-existent.
I was nervous about leaving my baby to just anyone, but, Jason took the best care of her! What started as a trip for window tint, turned into underbody lights, then headlight halos! Every install, Jason was on top of, handled professionally, and really has gone above and beyond! He truly knows what hes doing and has made a repeat lifetime customer out of our household!! Thank you!!
They did an amazing job on window tint for my Jeep Cherokee. I was amazed by how good it looked when finished .highly recommend their services. For anything automotive!
CCAA Has so many things to offer their customers. Ive been there on several occasions to have work done to my truck and motorcycle and have had exceptional customer service every time! I will definitely go there again for any Accessories in the future!
Had a remote starter installed for my car. Easy appointment setup, quick service and affordable price. 5 stars.
I was extremely impressed with this place and the people there. They did some hydro dip work for some trim on my truck, and it turned out amazing. Thanks guys!
Jason is the best at what he does!! 😁😁 I would recommend him highly. Jason vinyl wrapped my tail lights on my Chevy Cruze. It turned out amazing!!!
Respectful and great service. Its his personal owned business and the best Ive seen at tinting windows and installing car system radios🌟🌟🌟
Very rude staff. They dont understand the business or customer service. They act like Gangsters I guess you are in wrong business because its all how to treat a customer.
While Im sure this business does excellent work, im having a difficult time getting a return phone call. Ive left three voice mails (3/15, 3/16 & 3/22) with no return call to date. this is the only reason for the 1 star rating at this time. If I get a call back and have work done, I will be more than happy to re-rate my experience. Thank you ... received call back from Jason, very courteous and professional appointment is set. More to come after work is done.
Had my Windows tinted here and they did a fantastic job. Great work at a great price. Highly recommended.
We paid 140.00 for a car detail and I was never so shocked to see that the drivers seat mat and trunk were not even vacuumed. DO NOT go to this place! Owner instead of redoing car- was rude and condescending.
VERY impressed! Had my windows tinted and was beyond happy with the results, can even match factory tint perfectly. I would trust Jason to work with any of my vehicles.
Worst experience ever, I was told my 5 1/2 year old Jeep is too old for tint. I was also told that they do not GUAREENTEE anything because they are that good and dont do bad work. That if a issue arose it would be due to my ignorance. My husband was threatened and fowl language was used aside from that I watched another person walk out upset. Im confident any positive remark came from friends of these People not real customers. I would NEVER recommend them and my next step is to file a report with the BBB.
Good place for getting car accessories like remote start, back up camera, sound system etc. Their customer service is very good.
Didnt even buy anything and they talked to me for an hour on a Friday night helping me out with my system that I installed. Ill be back for any future accessories.
The owner is awesome and talented. He did a great job on my truck with a good price. Thanks again!!!
Being a master mechanic means I can fix any thing, but there are some things I wont do. This is where Jason comes along. He tinted my windows in my BMW and they turned out flawlessly. I trust him to do anything and everything in customization with my vehicle as well as my customers vehicles. Ive sent numerous people to him, and he always treats them like theyre family as well. No one else around puts their heart and soul into this field of work like Jason does.
5 honest stars! Best tint job, and price was super reasonable! Youre a fool to go anywhere else!
I go here for all my vehicle accessories. He redid my entire audio equipment setup in my truck for a great price and i love it! I Cant wait to have more work done by him!
I would highly recommend Jason to anyone! Very happy with what he has done for me thus far, and cant wait to get more things done with him in the future.
Great service. Speedy return on services. Professional in all aspects of the job. One stop shopping for car audio products and services.
Great guest service! Had my windows tinted and installed my subs + amp for me. Beat pricing in town! Jason is knowledgeable in all aspects of car audio and is very helpful.
Honest owners hard to find. Great place
Great service, fast, and friendly staff.
Had the pleasure of working with Jason today on my wife’s Murano. Great customer service and very knowledgeable of his industry! We will be highly recommending Capital City Auto Accessories to our friends and clients!
Jason has always helped me out when Im in need, and given me only the best prices. He wrapped the hood on my car, and even installed tint for a few of my buddies. He even helped me tune my subwoofer that I installed myself, when he didnt need to do it. If you ever need good prices, and great quality work, talk to jason.
Definitely the best place around for any work that you need done! Very professional and fast work!
Terrible service. overpriced items. They didnt complete the task that I requested. I was supposed to receive a refund weeks ago but have yet to receive anything.
He treats those around him with respect and isnt afraid to go the extra mile.
Always honest and very knowledgable Jason will take care of your automotive needs.
Quick, efficient and quality workmanship all with a great price, WOW! I recommend this business to anyone who is looking.
Great customer care extremely knowledgeable workers always willing to go the extra mile
The only place ill ever go for any of my cars. Jason did an amazing job tinting my taillights. Not only great pricing and someone who actually cares about your vehicle.
If you want good custom auto work from tinting to audio for a fair price go see Jason at capital city auto accessories you wont be disappointed.
Fast, professional, and reasonably priced. They do great work.
Quick and quality services. They have tinted my previous 2 vehicles and have never had an issue with it! Great pricing and will beat anyone in the area
Jason was amazing when he painted my mirrors and blacked out my nissan juke and now I have a new Nissan Altima and Ill take it to him because of his detail to cars! He is a perfectionist and thats what I want in someone with my vehicles.
Professional. Reasonable. Reliable.No need to go anywhere else.
Absolutely the best auto accessories place Ive been to. I will be going there for all of car,motorcycle, and boat customizing needs!
Jason is great and fast in professional install. No wire hanging down.
Customer service was great, Jason has sent me audio setups for both my jeep and ranger
Great service Jason had to work after hours to fit my schedule
Ive taken every car Ive owned to CCAA for tint, wheels, sound systems and personal customizations and Im always satisfied. Jason is extremely knowledgable in his craft and does amazing work!
Anytime i need advice or have any issue woth anything auto accesory related i call jason at capital city auto accessories and he has yet to let me down . Id give him 6 stars if google would allow it
Great customer service and competitive prices
My motorhome was too much of a problem.
Great service and good work!
Best Service
Owner is cool