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Denver Mattress
140 N Marketplace Blvd, Lansing, MI 48917, United States
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Denver Mattress
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Ji
Review №1

Wow, Real Service ! There was no games or up selling. Francisco Hernandez answered all questions, and he checked to make sure he was accurate. I dislike all forms of shopping. Francisco made this a good experience. Plus the final price was exactly the same as online. When I have other needs i will first check with him at Denver Mattress. He is the type of person you would want as a Neighbor.

Ty
Review №2

Francisco did a wonderful job and was a great salesman. Answered our questions, suggested some mattresses and made it a very pleasant experience. We went to 3 other stores and Denver Mattress blew the others out of the water in terms of value, and the financing was super easy. Would definitely recommend other here if theyre looking for a good mattress at a decent price.

Ra
Review №3

Stopped by to get a new mattress. We’ve been so happy with the one we got 12 years ago we wanted one similar. Kyle was super helpful and knowledgeable. We got a new mattress, mattress pad and two new pillows! I love the Doctor’s choice pillows so much this is my thirst set! Highly recommend visiting Kyle at this store!

ga
Review №4

My mattress salesman, Brenden made the experience great. He was informative but also listened to my likes and dislikes. He didnt push one brand over another yet provided pros and cons of all the brands. He seemed honest and forthcoming. No high pressure. I felt comfortable and trusted him.

Le
Review №5

Connor Fox is an excellent sales rep... Very knowledgeable and considerate.

Ma
Review №6

Francisco was super helpful with our mattress purchase. He knows so much about each individual mattress. No pressure, and let us (well, mostly me lol) go back and forth trying mattresses until we found the right one. Can’t wait to get everything delivered! Highly recommend!

Je
Review №7

This review is for the customer service as my wife and I are waiting for our bed to be delivered. Francisco was very helpful, knowledgeable, and even remembered us when we came back a week later. He gave us quotes the first time we came in and prices didnt change when we came back in. He took time to show us different kinds of beds and explained all of the features so that we could make an informed decision. He gave us the time and space to try out the beds and if we needed anything else we know who to go see. Five star customer service for sure!

Jo
Review №8

Good prices and a very nice store. Francisco was a huge help in getting us the right mattress. We got doctors choice and it was very comfortable.

Sh
Review №9

Great service with no pressure! Good selection and prices!

st
Review №10

Very happy with our experience at Denver Mattress. Kyle was very friendly and helpful he took the time with us and gave us all the information we needed to make the right mattress choice Happy with our experience and purchase thank you Kyle!

Pe
Review №11

Friendly helpful staff, not pushy. Great working with Connor and Francisco.Connor helped me make my selection but was not there when I wanted to order, Francisco was able to step in and complete my purchase continued without any problems.

Ca
Review №12

Francisco was our awesome salesman! Spent time with us explaining different models of beds and bases! Never made us fell rushed! If youre in the market for a new matress, go see Francisco at Denver Mattress! Hes great!

Br
Review №13

Everyone in there is so helpful and not pushy at all. Francisco Hernandez was amazing at getting us the right mattress and everything and was very thorough. Very nice man and a very nice place to shop.

Ma
Review №14

Great place to shop. No high pressure. Sales person was there to answer questions. We got a great deal on a Purple hybrid mattress. Free delivery set up and haul away old mattress, that sealed the deal. A great experience overall. Would definitely recommend to family and friends.

Ka
Review №15

Conner was very knowledgeable about the products. He was very friendly and we did not feel pressured at any time. He presented options to fit our needs. We were very pleased when we left the store.

Ki
Review №16

Nice store with not pushy sales people.

Br
Review №17

Came into Denver mattress Francisco was available to help my family and I right away. Was very knowledgeable and able to assist with my teenage daughter and everything she was looking for in a bed. Came into looking for a new bed and left with new pillows and mattress very happy with the service we received here and will definitely be back again when it is time. I would recommend anybody who is on the market for a new bed to come here they have a great selection and deals.

Je
Review №18

Was given ample time to try different sleep surfaces. Connor was present but no pushy. Purchasing options were well explained as well as steps to follow if not satisfied with the sleep surface. Store was clean and bright. Prices were clearly posted. Staff was friendly.

Th
Review №19

We were able to try out available mattresses before purchase. Our sales associate was helpful and answered all of our questions while also giving us space to be able to try things out without him hovering over us.

Sh
Review №20

Service was great! Had the mattresses I wanted in stock. Received an extra $150 off. Happy customer.

Za
Review №21

Friendly customer service, we have had two great experiences here. Patient with our trying out many options. Francisco took good care of us.

br
Review №22

Francisco was a very polite and informative salesperson. He guided us through each process quickly and was very helpful with the information needed to buy our new bed! Thank you Francisco!

Ta
Review №23

We came into store yesterday (3_20_21), shopping for a new mattress. Got assisted pretty quickly. Went over various options and ended up leaving with a purple mattress hybrid 3, along with pillows, pillowcases and sheet set. Will purchase more sheet sets in near future. Our sales guy was super helpful. Was able to load it and bring it home same day. Hoping it is better than the sleep number hubby wanted.

He
Review №24

Thank you Connor for your help. I appreciate you answering all of my questions and you were so patient and kind with my child. You helped create a positive experience for us.

Sh
Review №25

Spent about two weeks searching for new living room and bedroom furniture for myself and 11-year old son. Different places had certain items I was intetested in, but not all one location, the wait times were at a minimum, 3 months out, and a couple places I was going to settle on but when it was time for the bottom line, the hidden or unexplainable fees became clear. I figured I would look at one last place before I decided the old stuff would suffice, which it really wouldnt, so I strolled into Furniture Row and immediately found the bedroom set I wanted for myself. In the same instant I was warmly greeted by Nbor (sp? Sorry). He introduced himself self, explained the current sales/promotions, and gave a quick point-it-out overview of the layout of this huge showroom., told me to browse at my leisure and he would be there if I had questions. As i made my way thru the furniture to the living room part, I was warmly greeted, again, but was told if I had questions he would be happy to get Nbor. This was solid I thought in the event theres commission involved. He did help answer a few questions and based on his information I bought the blue marine leather set (not turquoise, Red.) As I went to my final destination, Francisco met me and what knowledge and insights into the world of mattresses. I bought 2 on his recommendation of the three different ones he thought would meet my goals for me and my son. Estimated time, 4-6 weeks, which was right in my needs.Outstanding service by all team members, and they let me dictate the entire process and with smiles the entire 2+ hours it took me to decide. I highly recommend and so long as these individuals are working there, I will recommend and being utilizing them again.

He
Review №26

Kyle was friendly and knowledgeable. It was a great experience.

Kr
Review №27

Absolutely great service. Our sales representative was so kind, patient and very informative. Thank you for such great service Francisco Hernandez

Ad
Review №28

Connor was awesome! Super friendly and helpful, and very knowledgeable. I was in and out in no time! Highly recommend!

Ti
Review №29

Conner Fox was our sales representative. Conner was very knowledgeable, patient, and professional. He showed us several options to assist us in choosing our final selection. He helped us by making suggestions and answered our questions to our satisfaction. Conner is an asset to your company.

D
Review №30

We called ahead to confirm Denver Matress had the box spring we were looking for, and that we could leave with it if we came in. My wife spoke with Kyle on the phone.We went into the store about an hour later and Kyle walked us theought process and we were out in just short time with the box spring and 2 pillows. Thepillows were buy 1 and get 1 free. What a deal.

El
Review №31

I had a really nice time shopping for a mattress at your store. Conner helped me, and he was very knowledgeable about the mattress as well as polite and very nice! Very excited about my new bed! Highly recommend!

Jo
Review №32

Kyle was excellent helping my fiancé and I pick out the best mattress for us, for what suits our needs. Really patient and easy going. Not pushy at all. Theres a reason I keep coming back to this place. Thanks again, Kyle for the help!

Al
Review №33

It was a quick search to find a great mattress for me. Andrew Rogers was extremely helpful. Walked me through the process and explained everything very thoroughly. I appreciated his time and patience. Would definitely recommend this store to a friend.

Co
Review №34

Went in to just check out some mattresses and bedroom set.Not hassled by staff which I enjoy.Steak dinners together, forever.

Sh
Review №35

We shopped at Denvers mattress and worked with Mr. Francisco Hernandez who was very helpful, informative and knew his product line very well. He answered all questions, was polite and sold us exactly the kind of product we were looking for and did not expect to find!

We
Review №36

So far, so good! Lots of informative help. No pushiness!

Ba
Review №37

Frankly, we went to Denver Mattress because they would take our old mattress when the new mattress would be delivered. The sales person, Connor Fox, was fastidiously dressed in slacks, with a dress shirt and tie.He was most accommodating to us, showing us the type of mattresses in the right price range. He informed us of all available in our range, then gave us time to decide on our own. He was a most pleasant young man, and we commend his sales approach.

Al
Review №38

Fantastic experience with Kyle, very knowledgeable about mattresses and pillows!! Pumped to try out my new purchases!

Co
Review №39

Very knowledgeable sales staff but the wait for the product would be 4 to 6 weeks.

Re
Review №40

Kyle was awesome, very helpful and very knowledgeable, he walked not only my wife and I through the sale process but my mother-in-law as well. We look forward to our new Purple Mattresses ! He’s the reason we bought it plus we love the mattress.

Ja
Review №41

Kyle was a great salesperson, thoroughly explaining what the product was and even making short conversation, very understanding person, overall, great experience.

Ka
Review №42

Kyle Bryant provided a superior customer and purchasing experience. He was very knowledgeable about all the products and services, and was able to fully and satisfactorily answer all of our questions. It was one of the best retail experiences weve had.

Ca
Review №43

Great experience, very friendly and knowledgeable sales staff. Definitely recommend!

Da
Review №44

Francisco was very helpful and answered our multiple questions. It made mattress shopping an enjoyable experience whereas in the past we would give up and leave at other stores. If you go here ask for Francisco.

La
Review №45

Connor Fox was my salesman! Very polite and had the best calming voice I’ve ever heard. Not bad looking either! Got me in and out without a hassle. I didn’t have my card but he managed to give another option by sending me a link to pay! A1 service! Can’t wait to receive my mattress!

St
Review №46

Greeted immediately by a friendly sales person who walked me right over to the product I wanted to look at. Was knowledgeable about the product and very helpful!

Mu
Review №47

Its a great place to shop with great selections.

Ro
Review №48

Our sales rep, Francisco, was very helpful and informative in assisting us to make our choice of a mattress purchase.

Er
Review №49

Kyle was fantastic. He was incredibly helpful to both my husband and I (separate visits). He is knowledgeable about the products and made a very confusing choice much easier. We couldnt be happier and will be returning for any future mattress purchases purely because of our experience with Kyle.

Mi
Review №50

12 min in & out. Guy at the front was efficient. Got a queen purple mattress (& free sheets) & everything was paid for & loaded in under 15min. Not a review guy, but I was pretty impressed as I drove away.Nice job, brown hair younger guy. I hope someone sees this & gives you a bonus or a raise for your efforts.-Purple Mattress Buyer

To
Review №51

Kyle was a great, he was very patient with me. He helped me pick out the right mattress and gave me a lot of good information.

As
Review №52

Had a great experience with salesman Francisco Hernandez! Very helpful and patient while helping me choose the best mattress for me!

Kr
Review №53

Connor was extremely helpful, professional, and pleasant. Asked great questions and suggested different options based upon our responses and thoughts as we were trying out the different mattresses. And, he answered all of our questions. We are looking forward to replacing our old mattress.

Du
Review №54

The sales representative was very well informed and was very helpful to us.

Po
Review №55

The service was great. Conner was very thorough and answered all of our questions. The 365 day sleep guarantee helped us to have confidence in our purchase.

Bo
Review №56

Kyle is an excellent salesman. His answers and timing perfect at every question and (we DID ask a lot of questions). We will be return customers!

El
Review №57

Francisco was a great salesman and was very knowledgeable. Will be returning for future purchases

Ha
Review №58

Kyle Bryant was very helpful; thanks for the discounted pillows

Ji
Review №59

Great experience. Kyle B. was very knowledgeable and provided excellent service!

Ba
Review №60

I was at Denver Mattress today. The salesperson was very knowledgable. He was very polite. He was the only person working and there were several other people waiting to talk to him but he didn’t rush us. He was very thorough. I would recommend this store to others.

Ka
Review №61

Helpful staff made our visit shorter than planned, he listened & brought me right to the perfect mattress. Tried a few others but the first was the winner. They know their stuff!

Pr
Review №62

Francisco was very helpful and pleasant. He helped me pick out the best mattress very quickly but never made us feel rushed.

Ju
Review №63

I purchased a new mattress from Denver Mattress the staff is so knowledgeable, helpful, and non-pressuring. I went into the store to try the mattress then when I was ready to buy I was able to call in and place my order and pay thru a secure website. It was so easy. There was an inconsistency in the sale advertisement on the Denver Mattress website and the mattress manufacturer’s, but Denver Mattress honored the lower price. They also offer a better return policy than the mattress manufacturer. I will definitely buy from them again.

An
Review №64

Had a great experience with Connor, delightful salesman. Knowledgeable about beds.

F2
Review №65

Somewhat recent remodel is great. Salespeople seem a bit more laid back, and I appreciate that. Good range of items and pricing.

Ju
Review №66

Kyle was wonderfully helpful and informative! Made the process of buying my new mattress very easy.

Za
Review №67

Andrew was the rep that helped up out. He was polite and professional and made our shopping experience so much better. Next time we need something we know Andrew is the man

Te
Review №68

Andrew was awesome!! Answered all my questions and made me feel good about my purchase. Thank you for all your help.

Ka
Review №69

The salesperson was very helpful and courteous. He made placing the order very easy and the process went seamlessly. I’m looking forward to getting my new bed!

De
Review №70

We went in knowing exactly what we were looking for and the customer service was perfect, thanks

La
Review №71

Great experience, Andrew was so knowledgeable. My young kids even had a good time!

SP
Review №72

60 mo interest free and no down payment. Andrew R was a great character, respectful and knowledgeable and not over the top trying to sell me on everything. Great man!

He
Review №73

Kyle did a good job helping us

Ju
Review №74

Went and bought the purple 4 mattress today, customer service was great! Connor Fox is a great sales person, although the sale was already made up in my mind which is why I went in the first place, although he did talk me into another pillow and the cooling mattress protector, excellent choice! Thanks a lot for helping us out tonight!!!

Sh
Review №75

Andrew was excellent and gave us great information! He also let us try out all recommended mattresses on our own with time to talk it over.

Da
Review №76

Connor Fox (our salesman) was very helpful and patient during our time picking out a mattress. Highly recommended!

De
Review №77

I received friendly service with my phone order and was very pleased.

Ma
Review №78

Connor was an incredible help, and very knowledgeable. Also honest when he didnt have enough info but could get it for us. So grateful for honest sales these days. Thanks so much.

Sp
Review №79

Kyle is a great hard working guy. Made it super easy

Cl
Review №80

Very good customer service, took me through the best deal for my comfort and budget.

Se
Review №81

It was fast easy and very affordable to get my new mattress and it got home safely with no problems

Li
Review №82

Kyle assisted me, and made my life so simple, by asking me a few questions and taking it from there! Easiest/no brained best purchase Ive ever made. I would highly recommend Furniture Row, simply from their customer service!! Im sure the bed is great, but got to wait a few weeks, before I can find out!!

St
Review №83

Salesperson, Andrew, did a great job explaining the different brands and types of mattresses. He covered all the details regarding the delivery and set-up . I would recommend Denver Mattress to anyone looking to buy one.

Mi
Review №84

Very professional and knowledgeable. The sales staff were supportive and not pushy. We were started at the low cost models and the sales associate let us decide on a comfort level and design we liked.

Ch
Review №85

I called your Lansing Michigan location September 28th to inquire about your Doctors Choice Plush mattress in the Queen size. We had decided on this particular mattress based on Consumer Reports Best Buy rating. I talked with your representative Andrew Rogers. I asked when it might be On Sale. He checked and informed me that it would be today, September 29th. My wife and I came to the store this morning and met with Mister Rogers. He was very helpful presenting the features of this mattress in completing the sale. We are pleased with our selection and how well Andrew Rogers represented Denver Mattress Company. We look forward to the delivery of the mattress set, and many years of comfort

Mi
Review №86

No one came up to me. Was there 25 mins.

Ch
Review №87

This is the second time we have ordered a queen sized Summit mattress. We havent received this one yet, but our other one is nice and we are happy to have it. The first time we ordered, Andrew assisted us and this time, Kyle helped. They are both very nice and professional.

Ki
Review №88

We already have the Doctors Choice Eurotop at home and just purchased one for our RV. The shopping was was so easy. We were in and out in less than 30 minutes. Now well get a good nights sleep in our home away from home.

Ra
Review №89

I am extremely happy with my purchasehere! so thankful my mom told me about the place. great service and prices!

Te
Review №90

Wonderful customer service at Lansing Michigan store, especially Kyle and Andrew! Very cooperative and helpful with our situation! I’ve already recommended this store to several friends.

ma
Review №91

My wife and I came looking for a new mattress to replace our existing one. We worked with Andrew to figure out which one made the most sense for us. Andrew was very patient and gave us a lot of good advice even while juggling working with several other customers. We would definitely recommend Denver mattress and Andrew for anyone looking for a new mattress.

Co
Review №92

Went into Furniture Row. Walked from one end to the other. No employee seemed to care I was there. Ill spend my money elsewhere.

Ki
Review №93

I purchased an Aspen 3.0 mattress as well as an adjustable base today. Andrew R. was very personable, very knowledgeable of all the different mattress specs, thoroughly answered all my questions regarding mattress differences, warranties, etc. Great sale prices as well. It was definitely a positive experience, highly recommended.

Je
Review №94

Our salesperson was so pleasant and helpful. We purchased the Doctor’s Choice Firm mattress with a low profile box spring and two Doctors Choice Firm Jumbo pillows. After 20 years of climbing into bed, almost needing a ladder to accomplish this feat with our old thick mattress, it feels great just falling into bed! We feel our sleep is deeper with a greatly improved comfort level. Proof? Our dog needs coaxing to get out of bed in the morning.

er
Review №95

Kyle Bryant was a perfect salesman. He answered all of our questions, and was very helpful. He didn’t lurk over us. Excellent experience.

El
Review №96

Nice furniture. Many different styles and colors to choose from with great prices. Definitely would recommend them.

Li
Review №97

Nice store, sales man very helpful. Wish we could have two days notice before delivery as we are not young and their is a lot to move so we are ready for delivery. Anxious about this!

Re
Review №98

It was one of the most comfortable and relaxing experiences spending that kind of money. Andrew was so easy to work with. He was very helpful. He offered great suggestions but wasn’t pushy at all. I don’t feel like my words are doing him justice in this review. He is very good at what he does.

pe
Review №99

Sales man was very informative and helpful

ad
Review №100

I & my sister had a great experience today at Denver Mattress. Connor was absolutely the best, kind, knowledgeable, professional, the whole team was great. 🆎

Information
49 Photos
100 Comments
4.6 Rating
  • Address:140 N Marketplace Blvd, Lansing, MI 48917, United States
  • Site:https://denvermattress.furniturerow.com/locations/Lansing/MI/100040?utm_source=FurnitureRowYext&utm_medium=cpc&utm_campaign=Yext
  • Phone:+1 517-627-4041
Categories
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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