The lapeer store was very busy and i asked for a call back as my inquiry on a product could wait. An employee by the name Adam gave me a call back. He was very polite, well spoken, and best of all, thorough! He explained my options, prices and most importantly, availability. Great job Vic Bond!
Had the pleasure of dealing with Max at the Vic Bond Plumbing Supply Lapeer store today. His willingness to help and product knowledge are topnotch! My wife and I are are building and he made the process of picking our fixtures easy!
Always busy. Great customer service.
I have only had good experiences here. The staff is very nice and always helpful. Love the coffee to.
I found the center mount faucet I wanted in an image I’d found on google search. David Dunham was able to determine the model and ordered it for me. Thank you, it looks perfect and I love it!
Very helpful and had what I needed and fixed the problem
Stopped in to buy a lower thermostat for my electric water heater. Picked out the item I needed and went up to the counter to pay for it. There was two people behind the counter. One was on the phone answering questions and the other was trying to take back returns but was having trouble knowing how to do it so the person on the phone was having to tell him how to do it while he was on the phone. As I was waiting to pay for one item two men walked in through the side door and I assume they were contractors because when the person on the phone was finished he immediately started talking to them and ignored me. The other person finally came over so I could pay for my item. He wrote it up and said it would be $30. I had had enough and told him to forget about it and was done wasting my time. I bought the same item at another store for under $10. So much for shopping local.
Best supply house for plumbing & electrical needs
We went in today looking for advice about our rusty water. Derek in Lapeer went above and beyond to make sure we got exactly what we needed for our situation. The friendly and knowledgeable people hat work there are amazing.
I called to find a replacement for a very old light. They said they would call back, and they DID!!!!And then he said it wasnt exactly the same so he was going to talk to a few electricians and call me back. AND HE DID CALL ME BACK!!! I cannot remember the last time somebody took the time to find the right $16.00 part. AMAZING. Good Job Guys!!!
I needed a new kitchen sink faucet. I heard about Vic Bond Sales from a friend and decided to check them out. Its been 6 months now that I have been using the new faucet I bought at Vic Bond, and its been working great. I am so glad I went there and took Mike Bemiss advice in which faucet to get. Mike and his team really know what they are talking about. I highly recommend Vic Bond for great service and parts.
I came here after not being able to find what I needed at a supply in imlay city and them not seeming interested in helping me, the guy that helped me, I think his name was max, helped me put a solution together for my problem.
Very dissatisfied, ordered gas line, and 3 weekslater they have no record of my order.