I’ll start by saying I sought out this business with hopes of getting some advice for a work theft. They were very informative and helpful. However, I walked out of the store purchasing the product below. I paid approximately $270 as this is now about 1 year ago. After leaving and using the product, which was great, I decided to purchase 2 more. Before I went back to the store, I checked the price and found what you see below. I did not ask the owner for a refund. I simply reached out, showed them and said, can you do anything to make it right? I told him I understand a brick and mortar store needs to charge a little more, however this was ridiculous. I even told him I would still purchase two more at a reasonable price. Again he refused and said the price is the price.Absolute ripoff $29.95 all day from the manufacturer compared to his $300+.And before he tries to rebut this, he did not give me a service plan with the purchase. The same as the manufacturer, it must be purchased separately. Just bad business. Instead of earning mine, I cut my losses and have purchased all surveillance equipment online since.
We installed security alarm system for our store, everything was smooth and professional. They were very thorough and greatly exceeded my expectations. Best service with the affordable price in the market. I would highly recommend CoolCat Spy Gadgets and will call them in the future if needed.
Such a great store! It come here for gifts and Secret 🤫 Santa swaps.Fun AND practical devices. There is something for everyone in here 😎
I was able to buy a GPS Tracking device at CoolCat Spy Gadgets that worked amazing! Product delivered results that were promised, I was able to keep track with a app on my phone, worth every single dollar! Customer service was also great, answered all the questions I had and helped me choose the best device for what I was needing it for.
The gadgets here are top notch
I have visited this store several times and have thoroughly enjoyed each visit. Brett has a very sufficient knowledge about each and every one of his products which are very abundant, I have even tested a few of the products like the handheld stun guns, the taser pulse LLW, as well as the car key concealed camera with night vision which I can guarantee you all of them work very well and are fit for the job! 👍
Editing my response: He sold us a pair of recording spy glasses that didn’t work. The recording sound didn’t match up with the video. We went to return them and he stated that he didn’t provide the correct more expensive memory card and WANTED US TO BUY ANOTHER. We asked to return them and he said there was a no return policy THOUGH he allowed us to return other items!!! HIS RESPONSE HERE ON GOOGLE IS NASTY AND RUDE but his response on FACEBOOK where he keeps talking to his “followers” as he puts it, is NOTHING like this. I also sent him a private message and he read it and ignored it and continued to only reply to himself on the public review I made on Facebook. As I said before the products are old and dusty.
Small but has tons of cool stuff including cameras as well as hidden spots for items. He was extremely helpful in our purchases despite the fact that he was closing. Will be back soon for more goodies!
Purchased a disguised safe, and the piece of junk broke in two days. Has a no return policy, no wonder why he sales you this junk.
These people sold me a watch that wont work. And when I needed it the most it failed and left me hanging. I paid 250 dollars and have returned it three times......so I looked and low and behold its available on amazon prime for 65 bucks.......I understand that to have a brick and mortar business it takes money and I am ok with that. But I am not a satisfied customer and all I get is stonewalled with I have to ask the owner. but the owner is never available nor returning my calls. DO NO BUY ANYTHING FROM THESE PEOPLE, everything you have read in the previous reviews is true. Scammers who dont really care. 250 dollar piece of junk I could have bought on amazon for 65....SMH.
Excellent customer service
CoolCat Spy Gadgets are amazing! The service is great. They are smart and full of advise. I would recommend them to everyone!
Horrible service, over priced, overall terrible experience. Do your self a favor buy online and put this terrible place out of business. Don’t even consider going in.
Had exactly what I needed. Very informative.
An interesting store; the staff on duty were friendly and knew a lot.
Great gifts, great customer service, will definitely be back for more .
Works with you to find something that helps has helped me a ton and are different from the online stuff
Nice service but prices are outrageous
Just got my shipment:)
Wow not a very good store
Do not go here they sold me 2 cams for $600 and they did not work at all, they then scam you by saying no refunds or exchangesI called them and they would not back up their effective products that they sold me as being NEWby far the worst store that I have ever bought something from