This review is long overdue....Christina Ferguson is an amazing sales associate. She provided great customer service, friendly, knowledgeable, and not pushy at all. She went above and beyond to locate a small JUC w/diamonds for me and was successful. This is my second purchase with Christina and I plan on continuing to work with her. I highly recommend her when visiting Las Vegas. Best SA!
Excellent service. I was looking for a Valentines gift and I didnt know much about Cartier. Natalya helped me pick the perfect watch. She was genuine and patient with my questions. She took time to understand what my girlfriends tastes; made helpful suggestions on the styles; and did not hard sell anything else. Those are some rare qualities in sales Id recommend Natalya to anyone whos new to Cartier.
Excellent selection and quality of service. Got my wire the earrings that she always wanted and she so happy! Thank you for making her dream come true 5 stars!
Andy was amazing! I purchased a Just un clou bracelet to add on my collections of Cartier. And he was kind and very friendly. Will visit and see him again soon!
It was such a pleasure to work with Lacey! I was interested in purchasing a Cartier trinity ring. I was a newbie to the brand, so Lacey worked with me to ensure proper sizing. After we decided that a 55 was the best fit, we learned that the store did not have my size in stock at the moment. But in a few hours, Lacey went above and beyond to have the correct size of my ring delivered to this location. I stay at Encore many times each year and will be visiting this location to work with Lacey again during my subsequent visits to Las Vegas.
Fei is awesome. I have got many pieces from this particular boutique and Fei has been so informative and helpful every time. Most recently she got the necklace I got for my mom lengthened in time for Christmas which was great. Would recommend anyone who goes in to see her.
Wonderful little boutique. The store has a wide selection and a great layout. Lacey went above and beyond in helping me pick out an anniversary gift for my wife. She was incredibly detail oriented, communicative and she was truly such a pleasure to work with. We will be visiting her everytime we stay at the Encore in the future!
If I could give 10 starts I’ll be very honored to gave it to Ms. Sabrina from this location. She is doing such an amazing work she’s very professional kind and humble. Please go their and ask for her particularly.
Bought my first piece at this store, the clou bracelet. Andy G. was very accommodating and showed me every piece that I wanted to pick from. I am so happy with Andy’s level of service and for providing such an excellent shopping experience.
Had the pleasure of working with a Michael N! He has made the process so smooth and easy! Highly recommend these folks
Fei was amazing during this visit as always. She sent us a candle during Christmas which smells amazing. My boyfriend and I really appreciated it. I damaged my small juste un clou bracelet and it was repaired before Christmas. She even attached a travel pouch which we thought was very courteous. I highly recommend fei if you are looking for a great sales associate to build with at the cartier Wynn.
My favorite possession was purchased at this store. Great customer service and couldnt be happier with the product!
Staff and customer service are excellent. Thank you Fei for all of your help. Can’t wait to comeback to see you again, you’re the best Fei. I wish I could give you 1 million stars .
Stopped by, to have two links taken out of a new watch that I just purchased in Chicago.Keep in mind, that this was a very expensive watch, in excess of $25,000, so one would expect expertise and great care . So, after waiting for about 20 minutes, the Cartier representative tells us it’s not possible to do this at Wynn Cartier, and suggest we have it sent to Beverly Hills.So, we move on, with the watch, and head over to Caesars Forum shops, where they complete the work for us, but do ask us if someone has tried to do this repair prior, as they noticed that one of the screws seemed scratched.As an owner of numerous time pieces, I can assure you, that the last place I would ever look to purchase another watch, or have a watch looked at, would be at the Cartier Wynn location.My suggestion, go to Cartier Caesars.
The best watches and the best rep---David
I visited the Cartier at the Wynn in las vegas i new exactly what i wanted but i browsed a bit waiting for someone to greet and ask if i needed help that never happened every single person walked past me with a i dont want you here face expression after i asked, the security had to go and get someone to help me. Mr Michael Davis whom walked past me minutes earlier finally came and he did not look interested at all. I would not recommend it to anyone and i most definitely will not be purchasing again. When ur spending money especially this kind of money u should feel valued as a customer. The transaction felt very rushed.
Good quality of jewelry. love it!
Delicious!!! The turkey sandwich is amazing. The staff are very friendly.
Unique selection of Cartier watches, lacking service found at other locations. No Cartier jewelry at the location.
My favorite watches!!
Very friendly staff!
Bello
Nice
Great!
I absolutely love Cartier! I very seldom go here yet the manager Tony is remarkable and so kind! I highly recommend going into Cartier! It is so beautiful & a memory youll always cherish! The employees treat you with genuine kindness from the moment you walk in, even if you dont purchase anything. Ive always been treated with respect at multiple Cartier jewelry stores over the years & I feel it it with the Cartier core of solid professionalism and treating each and every person that walks into any Cartier - to be treated like a human being, not like some other high end luxury jewelry stores that focus on making a sale(s) and what you look like and what youre wearing. Cartier will continue to carry on the beautiful tradition in fine quality jewelry and leave a beautiful lasting impression on anyone with the unfiorgettable moment one will remember forever! ♥ I highly recommend going to Cartier!