My garage door broke a few weeks ago. Not being mechanical in the least, I had no idea what was wrong. All I know is that at 08:00 hours, my car was in my garage, and I couldnt budge the door open. And I had appointments that day and the next few days that were very important. I called around for hours and couldnt get anyone to come out right away. For that matter, most places told me it would be a day or two before they could get here. There was one well-known company (youd know them by their television advertising) that said they could make it to my home by 20:00 hours but wanted an emergency fee of $125.00 on top of $75.00 per hour plus whatever the components would cost. Towards the end of the day, I found Infinity Garage Door. Tommy answered the phone and said either he or one of his assistants would be at my door within three hours. When Tommy arrived (three hours later), he took one look and told me the springs had broken and the cost to replace both of them would be $550.00.I gave him the go-ahead, and the door was up and running within 30-45 minutes, start to finish. The next day I called around for prices on the two springs replaced to see if I had been ripped off and found that the Infinity Garage Door price was more than reasonable and [in some cases] almost half of what other companies would have charged.Infinity Garage Door is fast, friendly, and very professional. When you need garage door service, I highly recommend Tommy at Infinity Garage Door.REVIEW AT A GLANCERECOMMENDED: HighlySERVICE: GoodPRICE: FairPANDEMIC: ModeratePARKING: N/AREASON/INTENT: Garage door service
There is a reason they have such a high 5 star rating. Our garage door broke at the least expected time so I called Tommy. He was prompt, did what he said he will do and fixed the garage door in no time. Their charges are reasonable and they really do a good job. Best service by far…
Fast response and service. Tommy was great and explained everything and gave us a good price on a spring replacement on our garage door. I would highly recommend this company.
David the technician was courteous and professional.The work was done expertly and in a timely fashion.We highly recommend his services to everyone!
I cannot say enough good things about this company! We called in the evening around 6:30 to have someone come and look at our garage that got damaged and would not close. By 8:30 the same evening, Kfir arrived and gave me a quote on a new door and said he could have it up the next day. He was so great to work with and I really appreciated him coming out so late. He was able to temporarily close and lock my garage until the next day when he could install the new one. The installation went great and again, Kfir was awesome to work with! Knowing we live in an HOA and the door needed to be painted, he personally contacted the painter that they use and set up a day for him to come out. I highly recommend Infinity Garage Door for all your repairs and garage door needs!
Great company . David did a great from calling when he was 10 minutes away to the installation and helped with with the keypad outside and with the my q app . Best service ever
Kevin Answered the phone at 1am very nice and pleasant very informative on approximate pricing free estimate. Tommy came out at 8am. He informed us each step of the way how the garage door repair is going to work what garage door Replacement parts were needed and replaced broken parts Springs, bolts, cords. He was done within an hour very professional great prices Pleasant company. Great warranty.
Had an emergency repair. These guys answered at 6:30am and was at my house at 8:30. David installed a new drive and did a great job.
The unexpected happened with my garage door and Infinity Garage Door came to the rescue! Friendly and knowledgeable technician worked quick and thoroughly. I would highly recommend them to any one with garage door issues.
Tommy fixed my door. Extremely professional and nice. Will not rip you off. He saved me money. Every other company wanted to replace everything he said no we can fix it without replacing everything. Best company ever. Dont go anywhere else. Its hard to find service thats good and not ripping you off. This is the company. I will use them for all my houses. 😊
Great Company!I called at 8am and they had the tech out in an hour. Tommy was knowledgeable and saw that my garage door needed a brace for support. He quoted me and even gave me suggestions and recommended what might need to be done next plus quote on that. He did not pressure or try to upsell and that is Great Customer Support.Thank you for getting the job I needed done!Keeping Infinity Garage Door for good 👍🏼
Garage Door Repairs. Very respectable and reasonable price company. The repair guy Tommy was very polite, respectful, helpful and knowledgeable about his craft. My wife also spoke highly about a gentleman she spoke with on the phone named Kevin. I would recommend them for anyone to use. I will beginning a new garage motor in the near future from them.
Garage Door Repair!This place is AMAZING! Our garage door was completely twisted after one of the wires came off of the pulley (this happened around 11:45 pm the night before having yo leave for out of town) and I called Infinity, they answered! Tommy came out to fix it and he is a master at his work! He had it fixed in under an hour and its back to working perfectly!I HIGHLY recommend this company!Thank you guys!
Oh my Gosh!! There are still friendly and helpful people in the world!! Infinity Garage helped my son fix the garage door opener over the phone. Unbelievable. Who does that nowadays. Infinity Garage does. Thank you so much!! I will be calling you to fix my garage door. Your employees are amazing. Can’t thank you enough!!
Called yesterday evening about 5 pm and was able to set an appointment for the next morning. Tommy was great, on time and called with an ETA. I appreciate the communication and the free estimate. I will definitely recommend to family and friends!
Tommy was awesome. He was in and out within a couple hours and did an amazing job. I highly recommend using Infinity Garage Doors, I certainly will if I ever have the need in the future.
We needed our garage door opener replaced and new garage clickers. Tommy was great to work with! Nice guy, fast service, offered alternative services to help us save money. Will use again in the future
HIGHLY RECOMMEND!!! Called Saturday morning and was told between 2-4. Kevin called at 20 til 2 and said he was 20 minutes away. Kevin explained everything perfectly when he arrived and walked me through the process. I was skeptical about the cost for about 30 seconds until I understood everything better. World class service in less than 2 hours and no buyers remorse. HIGHLY RECOMMEND and ask for Kevin if you can!
Fantastic service! Same day service. Thorough and informative.
Fast and affordable. The tech did a great job at repairing all the rollers and now no binding 👌☺
Very helpful an informative. Helped me get the part I needed. Would definitely recommend.
The garage door technician (Kevin) arrived on time. Kevin was professional and did an outstanding job installing new springs, rollers, end plates and cables. It was a painless process in contacting the company Infinity Garage Doors and receiving the quote. I would recommend their services to anyone. Thank you.
Infinity garage door repair were very profession. They were able to install the new door and opener in great time and adjusted it perfectly. We are an older home and they knew just what to do to install and adjust our new door
Great Company! Installed new garage door opener a few weeks ago. Wasn’t working this morning. Called and he came out in 30 minutes and fixed it. Awesome service.
Tommy helped alot and he was really good at the work
KEVIN, he is the guy to call any hour to get your garbage door fixed. We all have accidents, he fixed it up way more then we expected for such a decent price! I would put my hand on the Bible and testify to this!
Spring broke on my garage door at 5pm on a Friday, called and was able to come out and replace Saturday morning at 8am. Explained the three new spring options, warranties and price. Done in 20 minutes!
Danny was our technician. Explained the problem in detail. Gave a 45 minute timeline for the work to be completed and was done in 30 minutes. Very thorough and cleaned up after himself. Highly recommend using this company if you have any garage door issues
I was in need of of a garage door tune-up as my door was making a little noise and I wanted it checked and lubed professionally. I called Infinity because EVERY review was 5 stars and nothing less. Less than an hour after calling, Justin arrived at my house to check out my door. He was very friendly, courteous, knowledgeable, and professional.Justin checked the hinges, rollers, lift cables, door balance and alignment, opener operation, and made some adjustments to the door track(s), and lubed everything. My garage door is now quieter than it was and I can rest easy knowing that all I well now. I would highly recommend Justin and Infinity Garage Door for your garage door needs. These days its hard to find a company whose technicians take such pride in their work and are pleasant to work with!
Thank you so much for responding and fixing my garage right away!!! Checked around making sure everything was safe, and working properly.Isn’t overpriced, Appreciate it!!
Needed a garage door spring replacement. Spoke 2 Kevin. Very pleasant, friendly & knowledgeable. Send pics n gave me estimates n options as well as plan of action & recommendations. Got an appt within an hour. Came in much earlier. Was very impressed with this companys efficiency, skills, expertise, reliabilty, honesty & friendliness. Great job. Excellent customer service.
Thanks David you did an awesome job
Kevin was efficient and professional! Im very happy with the new garage door opener. THANKS so much
There is a reason why this is a 5 star company! The personnel working here are very kind, respectful, and professional. Justin was the one who serviced my garage door sensors and springs. He took his time and really made sure everything worked perfectly. I can say now that after a few days, he nailed the service! My garage door is smooth and quiet now, plus it closes once again without having to hold the button down. The door is extremely safe now, especially with dual springs over the single one, which he recommend. He was not awkward to talk to and really provided a great customer service experience. Ill be using them in the future and I highly recommend this company! Grade A work!!
Awesome service. Fair pricing. Super Fast. Came home to find my door’s wires off the spool and the door half closed and crooked. Kevin calmed me down, came right over, and within an hour and a half my door is purring again! I could not be happier. Great guy, great company. You’ll be happy too if you give them a call. Thank you so much for your help!
Unbelievably fast and professional, the work done was amazing and better than I had expected! This is the only company I call for any garage door needs!
Had Tom and Kevin do work on my spring and door very professional would recommend to any friends or family
Not sure if I can say any more than the other reviews. Had an amazing experience with these guys. They were on time, great price and left everything clean. Highly recommended!!
Garage door repair: Very helpful, good and quick service.
Very Friendly, prompt, professional and we will definitely use again!!!
Kevin was awesome! He initially gave me my options for me to assess which one is best for my case. He was very honest with the negotiation and gave me a fair price. They were fast too and did the job well. He replaced our garage door spring with 5 year warranty. I highly recommend that you get his service.
Thank you Kevin for being so helpful and fixing my garage door. I really appreciated everything
Very fast, efficient and professional! Thank you Justin for standing in the heat and fixing our garage door! My door got damaged and Justin came to the rescue he replaced one of the wheels and Kevin was able to assist by fixing a few damages at no extra cost! Thank you guys so much ! I HIGHLY RECOMMEND!! SUPER FAST & AFFORDABLE!👏😊
Great service he was in my house was in within 30 minutes very professional and did a great job did not try to upsell me anything absolutely will use Tom again and recommend them
Tommy is very efficient. He was on time.
Best service ever! They fixed my garage perfect and fast. When they came to do the estimate, they offered to repair my garage the best way possible. (no extra charge for unnecessary works or parts) My garage is working fantastic and I really like this company. Highly recommended!
My Technician, Justin, was on the dot time wise....and professional and helpful....very conscious of the time...(which didnt bother me how long it took at all). Even helped me move some furniture out of the way and back again. Super Nice and Helpful....and FIXED the garage door perfectly.. Thank you....
Called Infinity for a quote on a garage door repair. I left my name and number for a technician to return my call. Justin gave me a call within twenty minutes to schedule an appointment that was convenient for me. Justin called me 30 minutes before the scheduled time to let me know hes on the way. Justin arrived at my house in identifiable uniform and wearing a protective mask. He assessed the damaged door and gave me very reasonable options to repair my door. His workmanship was professional as was his attitude and approach. I highly recommend Infinity. Dont forget to ask for Justin. Im a very happy camper.
Infinity garage door where here 30 minuets after calling. The garage door was done in 30 minutes. The staff were friendly and knowledgeable. I will recommend in infinity to anyone
Great experience! Kevin was professional and kind. He finished the job quickly and accurately. My husband passed away two months ago and this was something he would have taken care of. It was refreshing to make one phone call and the next day my garage door repair was fixed. Thumbs up!
A huge shout out to Kevin for the great service he provided. He did an estimate for us and was very honest on the type of repairs we needed to get our garage door working prime again and he wont sell you anything else that is unnecessary. Apparently there were alot of issues with the installation of the original motor. Kevin took care of those issues immediately and didnt even charge us a single penny to do the extra work. Hes a great businessman, honest, fast and reliable. I will most definitely utilize their services again . Highly recommend. Thanks again Kevin!
Tommy was great, very friendly, he made sure my garage was working. He took his time and was not a rush job. Thank you so much for your customer service.
Went above and beyond to install a difficult garage door opener!! They are very friendly and explain everything they are doing plus how to do maintenance.Awesome customer service, price was great. I would highly recommend them!
I called infinity garage door because I heard a big noise from my garage last night and in the morning when I tried to go to work the garage didnt open, Tommy came and explained me what happened and gave me options to choose from, i called in 630 am and by 8 they replaced the springs and I was on my way to work, Thanks infinity garage door on a great service.
They came to the rescue !! Super fast and really professional. Tommy was great made sure our old garage door would be reliable for many years to come. Didn’t try to oversell, just made sure we were safe and back in business. So glad I found these guys, highly recommend.
These guys really know their stuff. Very professional and courteous during this Covid-19 pandemic wearing masks to perform the work safely. I highly recommend this team.
Great costumer service, friendly, and when he showed up was wearing a mask and keeps it safe. He offered other ways to pay to void contact and sent invoice straight to my email. Dont believe Ill need their services again but if I do will call them again
Tommy was on time and very knowledgeable with his work. He identified problems and quickly resolved them. I highly recommend this business!!!Eric Eberle
I totally messed up my garage door last night. It was completely of the track and the tracks were all bent. I called and the company got me in touch with Kevin. He not only came over on his day off but late at night as well. I thought he was going to be upset having to work so late but I was wrong. He was in such a great mood with a smile on his face the whole time. Let me tell you that was awesome to see especially after the day I had before the garage fiasco. He fixed the garage in about and hour or so and it’s working as it did before I wreaked it. Definitely hanging onto his number just in case something happens again. Kevin was awesome and his mood last night was infectious.
Great service, very friendly and honest.
Kevin came out promptly and fixed our door quickly and efficiently. He was very friendly and personable. Great service! Great experience! I will definitely recommend and use them again. Thank you Kevin!
Garage door repair. Great service, on time, very helpful.
Kevin arrived as scheduled and immediately recognized the issue we were having. He took time to explain the fix, and immediately went to work to repair our garage door. Kevin completed the work in the time he said her would and also took the time to cover things I could do to, maintenance wise, to hopefully prolong the life of our garage door. Would definitely recommend to friends and family for any needed garage door repairs or replacement!!!
Tommie was knowledgeable and informed us as to exactly what needed to be replaced. He provided us with information so we could make an educated decision without any pressured sales tactics or bait and switch.Appreciated his honesty and professionalism.I recommend the Quiet Package.
The owner remedied our issue. Thank you, Kevin.After reading all the great reviews, I was disappointed how our emergency experience went. First, I will say, when they state open 24 hours, they mean it. Our new garage door system was installed around 11pm due to an emergency. There is no question they do a great job installing.However, the communication regarding the pricing was very confusing. We were quoted system prices that were not what we saw online. I also thought the gentlemens response was extremely odd,7/22 [update] - Kevin, the owner personally called and came to the house to fix and talk through our issues after seeing our confusion in the review. Amazing customer service. I would highly recommend them especially if you want follow up and 24 hour service.
Thank you very much for the great job fixing ny garage door. Tommy is a true professional. Very thorough in explaining the correct way the work needs to be. He even came out on a holiday/Sunday. I would recommend Tommy and Infinity Garage doorto anyone. Thanks again
ABSOLUTELY THE BEST AROUND!!!! Was surprised after I called 4 different places for quotes, other places were robotic their customer service was lackluster they didnt even care that I called from the beginning Kevin actually listened and then explained everything and afterwards set up the appointment Tommy was ELITE was here in less than half a hour and he actually had the garage springs swapped out and fixed in 20 minutes service was phenomenal!!! I would recommend this place to everyone dont get dont get whack service somewhere else call Kevin and Tommy and get it done right the first time!!!
The technician, Kevin, was quite polite and respectful of our privacy. Always knocked at our door, if he needed to pass through the house.His work was done quite well and he showed us how to operate the manual lock of our garage door and recommended a different garage door opener, if we wanted a more quiet model. He wasn’t making the recommendation for sales. He was being helpful, when asked how to deal with the noisy garage door opener. Before he left, I asked him to check the sensors and he said they needed to be repaired. We couldn’t get the door to operate per usual. That’s a repair for another work order.Kevin is an excellent technician. Great asset for Infinity Garage Door. He made sure to clean up any trash from the repairs he made. 5 star service.Thank you, Kevin.
Very friendly and helpful staff willing to explain every detail of the service job.Awesome customer service, price/cost was great. I highly recommend them.
Great experience with Infinity! Technician came out on his day off on a Saturday evening to fix the problem and make sure the garage door can close safely. Will definitely use again if needed.
Very satisfied with the knowledge and repairs done, I called them out for a quote but didnt expect them to fix my garage the same day. Im having them come out to replace my garage opener and also put in a new opener on a recently bought home. I highly recommend them, thanks guys!
Great customer service and honest opinions. Would definitely recommend Infinity garage door for any garage related upgrades or issues.
I had a noisy, vibrating garage door. Infinity came out the next day and provided an honest assessment of the issue and what my options were. They replaced the hinges and added some more support. No more noise or loud vibration.
Tommy was great with communication, which is very important to me. Called me when he was a few minutes out. He quicky replaced my broken torsion spring and I had him replace my others at the same time. I felt the price was fair and he replaced all 3 in a timely manner. I would recommend him to a friend or family member for any garage repair.
Kevin is absolutely amazing! We have had them out on 2 different instances. Very knowledgeable and the service was stellar!I would highly recommend them!
Awesome job, speedy good work, great attitude and I’m a return customer
Did a great job very knowledgeable about the products being sold and installed. Took his time and didnt try to rush through the job. Great customer service which is hard to find these days..Great Job Kevin
Justin was amazing! Gave great customer service and triple inspected everything prior to leaving. Reasonable pricing. Got my sensors and springs replaced and going to recieve warrenty on the springs. Very happy!
Tommy went above and beyond the initial service call and had our door back in service in 20 minutes!One of the door rollers had come off the track after we bumped the door when driving into the garage. I requested a quote via Yelp and within 15 minutes I received a call. The person on the phone was very helpful and courteous.Tommy was in the area and was able to swing by, look at the door and have it fixed within 20 minutes. He also lubed the chains and straightened the door where we had bumped it! And the price was very reasonable.All around excellent service!
The two gentleman that replaced my wall switch exterior keypad and Main garage door opener were excellent they were precise quick and helpful. They made sure there was no confusion before they left make sure everything was correct before they left! HIGHLY RECOMMENDABLE! Windward Rd
Our garage door wouldnt open all the way. We did our research and called Infinity Garage Door. We could not be more pleased. Tommy and Justin showed up at the prearranged time. They were quick to assess the problem and got to work. They were responsive to our questions, explained their recommendations, and efficiently upgraded several of our parts which had become weakened over time.
These guys are true professionals! Tommy was very knowledgeable and Justin was nice. They made it comfortable and it didnt feel awkward.Our garage couldnt close completely and it was pretty late. I wasnt expecting them to be able to service it. They came through and the garage was fixed before I had to go to work.
Great service. Called late and someone came and fixed my door even though it was late in the day. Did a very good job. Works great.
Very fast service, especially if you live in the southwest area of town. Great friendly communication. Explained what was wrong with my garage door and provided the solution to fix it. Would not hesitate to call them for any garage door trouble. An overall outstanding experience! Thanks again for fixing my garage so quickly!
I had an emergency situation where my door only opened half way and me beingon auto pilot, backed into it and I was going out of town the next day. They were able to come over first thing. They worked with me on pricing. Very knowledgeable guys (Justin and Tommy).
I recommend this company for garage door maintenance and new installations. I have used them for both and everything went well.
My experience with Tomer was Awesome! He was professional, courteous and very knowledgeable about Garage doors. He was timely and his work was quality. I will continue to use him to service our garage door needs and I will gladly recommend him in the future. I appreciated his fair prices and his honesty. Good business is hard to come by. Kudos to Tomer for being an upstanding business man.
Quick response, good solid work, fair price.One of my pulleys split and prevented the door from closing all the way.I knew the job would be over my head, so I called infinity garage door because they are local and had great reviews.They showed up the same day.He worked hard for almost two hours, and did the job that I know I could not have done.The price was fair and the door works better than ever!
Tomer came to my house on very short notice and did a fabulous job. Hes professional, skilled and ultra friendly. Tomer went out of his way to show me how to maintenance the garage and made sure everything was reinforced and safe. Infinity garage doors epitomizes professionalism. The cost for the work was equitable and fair for the work that was complete .
Our garage technician Justin C is very professional and friendly and he knows what he is doing. He took care of my problem quickly. Thank you so much!!!
My garage door broke last night and I called infinity they were out first thing in the morning right on time. Kevin was very professional and extremely knowledgeable, not to mention helpful with recommendations of what I can do to prolong the life of my garage door. Ive lived in Las Vegas for 23 years, best service Ive ever had!
Kevin, our installer, arrived promptly and explained all that was needed to repair my garage door. His work was professional and complete. I would recommend this company highly. I was very impressed with their service. I will use this company again if the opportunity avails itself.
They fixed my door same day and were very professional. I like that they explain everything to you and try to fix the problem without charging you an arm and a leg. Unfortunately my problem was bit bigger than anticipated but they gave me a couple options which I liked. Also they stand behind their work. What more can you ask for.
We are so pleased with this company !!!Called in the morning as we were experiencing problems with our garage door closing. Kevin arranged for an afternoon appointment that same day.The technician Tommy kept us informed on his arrival time, which we appreciated. He was extremely knowledgeable, as well as courteous.We discovered we needed a new opener, as well as new springs, as the prior company we dealt with installed the wrong springs. Tommy had everything we needed on his truck, and completed the entire job in two hours.This is one of the few companies we’ve dealt with that hasn’t balked at the thought of coming out to Boulder City.We couldn’t be more pleased with Infinity Garage Doors, and plan on referring them to our family and friends !!!
Came on time! Fixed the garage less than 30 mins. Great service. Recommend 1000%
I was trying to open my garage, ready to drive to work but my garage door wont open. I called this company called Infinity Garage Door the person who answer the phone was very nice and send me the technician which arrived in 30 min.He explained me that my spring got broken and I need to replace them. He finished the job quickly and gave as well free maintenance to the door.Thank you Infinity and thank you Tommy for your great service.
Impeccable and friendly service. Highly recommend Kevin. We went with his advise and we love the outcome.