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Ca
Review №1

Joseph was awesome! He went above and beyond to help my fiancé and I get our phones on the same plan, stayed late when there were unexpected issues, and advocated for us with Verizon customer service. 100000/10 recommend coming here to get your phone needs met. Best deals and customer service.

He
Review №2

I just wanna say. This is my best experience with Verizon on crystal falls..Maddy Miller went above and beyond!!! My son lost his phone and got locked out. We dropped it off at the store and it was going to take awhile. And she literally drove it to my house after she got off so I didn’t have go pick it up. Literally the BEST customer service I have ever had. She deserves a raise for sure

La
Review №3

Always a good experience here. Great customer service

Ta
Review №4

RJ went above and beyond to help me upgrade my phone and stayed late waiting on my phone to upload my data from the old phone to the new phone. I really appreciated his help and willingness to stay late.

Ke
Review №5

Quick and easy. Great service. Questions answered fully. Highly recommend.

Sh
Review №6

Our rep at Verizon was outstanding. She was professional, knowledgeable, personable and fun. Learned a few new things from her about my new iPhone. Just delightful and will go back for add-one.

An
Review №7

The team at Verizon worked hard to accommodate all of my needs. They listened intently to my questions and concerns. I brought my young daughter with me and they were very patient with us. I could not ask for a better service or friendlier staff.

Ca
Review №8

Joseph was wonderful! I always have a great experience at my Leander Verizon store!

Ro
Review №9

The store is conveniently located along Crystal Falls. Its not as big as other Verizon stores, but the items are organized, and easily found. The salesman, Allan, treated as like a family. Hes very knowledgeable about what he sells, and gave as options on whats best according to our needs. Visit the store, and youll leave with a smile. Thanks Allan, and I will refer you to my friends and relatives.

Bu
Review №10

Alan was phenomenal. We ended up having fun while he connected my née device. Every time I have been in when Alan is there he’s always been able to answer all questions and very helpful along with extremely personable.

Kr
Review №11

Allan worked for hours on two separate occasions to get my new Apple Watch to activate on my account. He spent 3 hours with me at one visit on the phone being transferred around time after time to different departments at Verizon trying to get to the bottom of it all! He was so helpful and really made a difference in my otherwise not so happy experience with Verizon customer service. Thanks Allan!

Xe
Review №12

Dylan was a wonderful guy! He was very helpful and patient and answered all my questions.

Bo
Review №13

Taylor was very helpful with my purchase of my new phone so thank you

Ju
Review №14

Taylor was absolutely amazing! She was extremely knowledgeable and worked very well while being the only employee serving three different clients. She got everyone what they needed and within a very reasonable amount of time. On top of all of that, she was also an absolute pleasure to be around! I will definitely come back to this location with any phone concerns/needs that I have.

Er
Review №15

Zach has excellent people skills and very knowledgeable of the products and plans.

Ka
Review №16

This is the top shelf of service. Thank you Joe.

Mo
Review №17

Just made the switch to Verizon tonight! We had a great representative named Allen helping us. He was very informative, personable and had great customer service! I definitely would recommend anyone to go through him.So excited to have great service now 😊

Am
Review №18

Very helpful, kind and knowledgeable!Edit to say they ended up putting me on the plan I specifically said I did not want. Did not give me the discount for switching providers and did not tell me about the activation fee Id be charged on my next bill. Thankfully customer service hotline righted everything.

An
Review №19

Amazing care working there, they took the time to explain everything and get me the best deal. Highly recommend.

Ca
Review №20

Went to the Verizon store in Leander at Lakeline. Terrell was great! He was able to help me with an issue I was having with my iPhone and helped with pairing my Apple Watch with my phone. Definitely will be going back when I need help or upgrade my phone.

Ri
Review №21

I’ve been with Verizon for over 13 years and have had up to 5 phones on one account. Going to the Verizon store has never been a fun or pleasurable time! Most of you know, it’s a pain. This time I was amazingly surprised. Went in to the Crystal Falls store to get my wife’s phone transferred to my account. That is where we met Allen. I’ve never had any Verizon store employee assist, explain, provide solutions or do what ever they needed to get us to our goal. Allen was awesome. This is the kind of person and employee people want on their team.Thanks Allen

Ju
Review №22

Mani was so helpful from start to finish. I have been with a different phone company for so long that making the switch was a scary thought. She made it all easy and explained everything well to keep me at ease! I even watched her interact with another customer and I will say that person was thrilled as well! Great customer service, I recommend this store and Mani to anyone needing to go into a Verizon store for any reason.

Ri
Review №23

Hours say open till 8pm, open sign was on. Walked in the unlocked door at 707pm. Worker said they were closed and refused to help. Dont waste your time or money here.

Ju
Review №24

My husband and I went in this morning with 4 different issues. We were there for a little bit. But the young man helped us, was extremely knowledgeable about Our devices and fixing the problems that we had. Best experience for the 2nd time with Verizon. Thank yall!

Lu
Review №25

Alan was so helpful and patient with us older folks who are not so tech savvy. We appreciated his kindness, thanks Alan!

Na
Review №26

This store was awesome! Allan saved me from a meltdown!! I set up an appointment for the marble falls location, I show up and no one is there and store is locked😡 no one answers the phone. Anyways we end up in Leander at this location and Allan hooked us up!! Got all the discounts he could get us and was extremely helpful and patient with us (been a long time since I went into a phone store) he ended up saving me hundreds!! I recommend this store VERY GOOD customer service!!!

Li
Review №27

After trying to purchase an upgrade online I kept having trouble with the online agreement completing the order because of a system glitch and it had to be canceled but the rep assured me that I would still get my discount offer if I decided to go to a retailer. I saw that this Verizon retailer was highly rated at 1825 Crystal Falls Pkwy in Leander so I called to make sure they were opened. When I arrived Mani greeted me wearing her mask and gloves and I explained my situation to her. She went above and beyond trying to get a hold of a Verizon corporate rep to make sure I received my same discount they offered me originally. She not only did that but also made sure everything on my original phone was transferred to my new one including my notes and all the little things that have never been transferred on my previous phone upgrades! She also was very informative on other products they have and helped with fun conversation as I waited for my phone transfer download . While I was waiting for the download a woman came in who was having trouble with the face recognition set up and I was impressed as to how patient and kind Mani was in helping her walk through it. The customer left happy with her problem solved.No wonder this store has high ratings!!!!So worth the drive and I’m telling everyone I know that lives in the area and has Verizon what a great Experience I had!!!! Mani, THANK YOU for being so patient and kind and a wonderful example of empathy, caring and kindness through this crazy pandemic!!!! You’re “pay it forward” attitude is such a breath of fresh air and I hope after all this pandemic is over with more retailers will embrace that attitude as well!!!! I’m so happy my original online order had a glitch which landed me at your store where I encountered the pleasure of meeting such an awesome human being!!!!God Bless!!!! XO

Ki
Review №28

My husband and I recently upgraded our cell phones. On top of the usual one-time fees, Alan ran through a charge for a set-up fee even though I did the set up myself at home. Before paying for the one-time fee in store, I verbally confirmed that the $40 per line was for the upgrade fee and he said yes. When I received my first monthly bill after the upgrade, I noticed that I was charged the upgrade fee on that bill. I went back and deciphered the billing code Alan used to charge me $40 in the store and it was for a service he didn’t even provide. And he lied to me when I asked him what it was.

Ta
Review №29

Tevell at Verizon was awesome to work with! Super friendly and answered all my questions! Love coming to this local store for all my Verizon/Apple needs!

Da
Review №30

Attentive while juggling multiple customers and provided great service.

Je
Review №31

Allan was great and very helpful. He took the time to answer all my questions and make sure I was set with everything I needed

Au
Review №32

Alan did an awesome job my initial experience switching over to Verizon through a russel cellular location was terrible but After my experience with Alan I will definitely be using this store from now on.

B
Review №33

Allan is an absolute PRO at what he does. I was having issues with TMobile, I went to 5 different TMobile stores to try and resolve my issues. He kept his doors open after hours to get things in line, and then opened his doors up early the next morning to make sure I was squared away. I switched my service to Verizon because of Allan. If I was the owner of this store, I would make sure that ALL of my employees strived to emulate his exceptional customer service. Thank you!

Te
Review №34

Terri Baroden, me, thinks Terrell was kind courteous, and very patient. It took 45 minutes fir all my photos to download to my new phone. Ridiculous, I know but he was cool as a cucumber! We will refer others to your store and his service

Sh
Review №35

Awesome customer experience. Mani is what customer service, professionalism, and product knowledge should be everywhere. We switched from T-mobile 50% based on her amazing performance. Our bill went up, but we got new phones in the process and would make this decision 100 / 100 times again. Don’t hesitate to go in and ask questions. Mani will be honest and make sure you make a very informed decision. There were no pressure sales tactics, and she was genuinely concerned about getting everything perfect. I know this sounds like I’m gushing and I’m a plant, but I really just want to say something nice since Mani was so great. Good luck!

Br
Review №36

I got no hassle, great service ... exactly what I was looking for. thanks

Br
Review №37

RAJAT MADAAN I have to say is absolutely 💯 👌 the very best at giving his undivided expertise his customer. I watched him helping out the customers ahead of me and behind me because I was leaving t-mobile 📱 🙃 to become a Verizon customer after almost 9 years. I upgraded to the new Samsung Note 10 plus 5G from a Samsung galaxy S7. Excellent service Excellent product and accessories that came with a Excellent personal experience.A dazzling 5 🌟 ⭐ 🌠 💫 ✡ Stars

Ra
Review №38

Allen was awesome and was very patient and answered all of my many questions

Er
Review №39

Oh my goodness!!!! Mani is the sweetest person I have ever met in a business setting to help me with my phone issues. She was so helpful and assisted me over the course of a few days when I was trying to cancel my plan with sprint. I can’t recommend her enough for being genuine in her customer service and friendliness. I am so happy with my current service and enjoy Verizon way better than the plan I had with sprint and Mani’s personally just topped everything off. Thank you for being so caring every time I come in to get help.

Me
Review №40

This company, this store, and especially the manager that runs it, Alan, are way beyond a disappointing! We have been with Verizon for more than 10 years and within this time frame this is the THIRD TIME I have found unauthorized lines and devices being billed to my account. I have spent hours upon hours speaking to Verizon Customer Service Reps, only to be told I need to call their Fraud Prevention Team. FPT pulled up the device/line in question this time (a Mi-Fi jetpack) and see that it has never been activated, never been used, yet Im paying for it monthly! Fraud Prevention gave me all the information they could gather, and even she said it looked very off to her. I was given the Reps name that ordered the device and low and behold its Alan, the manager. I gave Alan a call and he tells me its ME that ordered the jetpack and signed for it. Yet, I have never stepped foot inside that store. I have never spoken to Alan before today. Then he told me it was actually my husband who ordered it! My husband went into this location in July to buy screen protectors and a phone case for our daughter, that is it. Alan offered him the Jetpack and my husband turned it down because well, we have no use for it and naturally he didnt see the point in purchasing a device and adding a line and paying monthly charges for something we have absolutely ZERO use for. Alan assured me hes not a fraudster and said that Im making him feel like a liar. (Sounds like a guilty conscience to me, Alan.) Judging by the reviews Im not the first person Alan has tried swindling! Whoever owns this franchise location should reconsider who they hire to run their store.

Ja
Review №41

Mani was amazing! She is so helpful and patient. She had 3 sets of customers come in at once, ourselves included and she was able to take care of everyone!! She so knowledgeable, and could answer all our questions, and not only that she was able to save us a bit of money too. Thank you Mani, we greatly appreciate your help us!!

Me
Review №42

Mani at the Verizon store in Leander was amazing! She was energetic yet patient, quick and the greatest multi tasker that I have ever seen! At one point she was assisting 5 customers at the same time! Even being as busy as she was, she was extremely thorough and remembers her customers by name. She is truly a service expert. Hope Verizon knows the caliber of employee that they have because there are lots of employers that would love to have her on their team! Thank you Mani!

SM
Review №43

Just incredible!Mani does so much more than just provide outstanding customer service, her product knowledge is exceptional. After ordering a iPhone from another retailer, Mani took the lead in ensuring that it would function properly. She found my iPhone to be defective and provided crutial steps on how to resolve the SIM Card issue. After purchasing a new iPhone, Mani quickly got me up and running. She genuinely cares about her customers! Mani exceeds expectations of what great customer service and experience is all about, in the Brick and Mortar retail space.

Je
Review №44

Mani was BY FAR the BEST phone sales professional I have EVER met. Every question was answered with a solid answer. Not only was she extremely personable, she guaranteed my satisfaction for the life of the contract. That has never been done. I will not visit another store besides here. Many Thanks Mani!

As
Review №45

I enjoyed my experience at the Verizon store in Leander. They were very pleasant and helpful and took the time to explain the plans and deals that would work with my family. I got a great deal and service and I am happy that I did. I recommend this store for anyone.

Ch
Review №46

I want to thank Allen store manager for helping me get my phone back in order after AT&T sent me in the wrong direction Verizon is the best I highly recommend this location thank you Allen @Verizon

Te
Review №47

They’re awesome!

Ma
Review №48

Mani was very helpful. Acknowledged our questions and concerns. Made us feel very comfortable with our decision to buy a new iPad. No heavy pressure, just useful and practical input to making a buying decision a confident well informed choice for us as a buyerThanks Mani

Ti
Review №49

Just went to the Verizon store on Crystal Falls and Lakeline- the guys there were Awesome! So polite and helpful and set us up! Thanks guys!

Ka
Review №50

Prior to the iPhone 11 launch, I was looking at the offers on Verizons website and was confused as to how much my total monthly bill would be. Visited this Verizon location and Mani was a great help in breaking down the costs, process of switching from Sprint and providing whatever incentives were applicable. She was very knowledgeable, friendly and communicated throughout the process to the launch of the new phone.What was even more impressive was on launch day, she was multitasking with three of us clients, getting us setup, configured, switched etc; while proving the best customer service Ive seen!Highly recommend this location for all your wireless needs!

Ex
Review №51

This Verizon store has been such a helpful experience for me personally. I was having so many issues with my cricket service and made the switch! I now have great service and Mani is amazing every time I come to the store she is patient and super friendly. I’m so grateful for people who work in service like her, it’s a hard job and Mani is a model employee.

Ri
Review №52

Inefficient, dishonest, and deceptive. The manager at this store, Alan, is an outright disgrace. I would be willing to bet his resume includes time at Joes Used Cars....About 5 weeks ago I was inquiring about switching from Sprint to Verizon. I spoke extensively with Alan, the manager, at this store. One of my main questions was if my wifes 5 month old Samsung Galaxy A51 (Sprint) smartphone would work on the Verizon network. I knew I needed to replace my still working, but outdated Samsung Note 4 and really only wanted to purchase one phone. Especially if I were to switch from Sprint to Verizon. Alan checked the Galaxy A51 and assured me it would work perfectly on the Verizon network. All he had to do was change the sim card. So, I went ahead and switched with that promise, along with a promise of a $250 gift card for switching. As it turned out, I wasnt eligible for the gift card because the $700 new phone I purchased didnt fulfil the requirement for the gift card. (Which he incidentally said it would) I only found that out after two trips back to that store and applying for the gift card. This was about three weeks ago.About one week ago, just a few days into my second billing period, my wifes Galaxy A51 started having issues. I returned to this store and was told she had used all her data and that was why it would not connect without being on Wi Fi. So, I changed her line to an unlimited plan. NO WORKY! After returning to this store again I was told it was the phone and I should go to Best Buy and talk to one of the Geek Squad guys.Still with a phone that would not connect to Verizons network, I stopped in at the Round Rock, TX actual Verizon company store. (NOT simply an authorized dealer) After five (5) minutes the gentleman told me my problem was that the phone would not work on the Verizon network due to the style of internal antenna (It was actually designed specifically for the Sprint network) and that a counterfeit sim card had been installed with a ficticious ID number. I was aghast.I attempted to reach out to the parent company of this Leander Verizon Store, Connect Now, to no avail.I will now need to purchase another phone in order to make use of the Verizon line I am already paying for.Connect Now should be ashamed for allowing a person with such a lack of integrity to run their store.I cannot see myself trusting that company ever again.I am also somewhat disappointed in Verizons lack of oversight when it comes to one of their Authorized Dealers.Going forward, I sincerely hopes this review will help someone else avoin the same pitfalls I encountered.

Ke
Review №53

My normal experience at a phone store is usually stressful and confusing. Completely the opposite here. The staff was not only friendly, but funny, and attentive. Very highly recommending the store for anyone looking for phone! Taylor helped us, with Alan and Aaron (aka Gaaron, just ask) as close support. What an awesome team!

He
Review №54

Amazing customer service!! Went above and beyond to help me with my new phone!

Gl
Review №55

Great customer service. Awesome people who go above and beyond each time I have visited . Very helpful and feels like they genuinely care about finding you the product you need at the price point you can afford . And on top of it all the young lady makes it a point to walk you to the exit and shake the hand of each customer. Its a small gesture but is very much reflective of their extraordinary customer service

Sa
Review №56

We had wonderful buying experience. Mani was very helpful through out the buying process. She guided us through the plans and the devices, helped us setup and transfer data to the new devices. When we walked out all devices were operational and had everything we needed on it.We highly recommend folks to visit this location for better experience.

Ka
Review №57

Great service. Friendly staff. Really discussed our options in detail so i can understand it.

Sa
Review №58

Mani was awesome helping us to switch our 4 lines from AT&T to Verizon.She did everything (Trading in devices, Bonus gift cards, data transfer, Number porting) with no issues.We will definitely go to this store going forward after poor experiences elsewhere!!!Great customer experience.

Ci
Review №59

Switched from AT&T to Verizon a week ago and Mani has exceeded all of our customer expectations. Her customer service is great. Very helpful, nice, & made the transition a seamless process. Any kinks and questions were never a burden for her! I am impressed and definitely recommend!

Jo
Review №60

(Typing this from my iPhone -11pro that was ordered and arrived in a few days even though others told me the phone was on national back order ) Mani is just absolutely amazing and Verizon needs to have her teach ALL the reps on how to be amazing just like her. She goes the extra mile for her customers and genuinely cares about each customer that walks they the door. Thanks for the great experience and I won’t ever leave Verizon as long as your here to help us!

Pe
Review №61

Best experience buying a new phone ever! From the telephone conversation to the end of the in-store transaction, Mani was above and beyond with her knowledge, professionalism, and service. Thank you so very much.

Cr
Review №62

Mani took care of my parents and I in switching carriers and setting up new phones after a long, tedious day of dealing with another carrier. She was very helpful down to helping us ship out our old phones for trade in. Great customer service. Highly recommend!

Di
Review №63

Taylor was super sweet and gave very good service! I would definitely come back here again!

B
Review №64

Allan And his crew are five star professionals, check them out.

no
Review №65

Came here for a question to ask in person about smart watches because lets be honest, how impossible is it to get a hold of someone from customer service on the phone these days. The store manager, was super friendly and very helpful. She showed me how I could get a cheaper plan with more data! Not only that but she handled multiple customers very well and didnt leave anyone hanging for too long. I will be coming back to this store location.

Ro
Review №66

This store is a joke ! The number for them does not work first of all. Second my husband had a phone sent there to pick up because we couldn’t be at home to sign for it. We received a text stating that it was there Tuesday yet her goes over there today to get it and they say it just got there and they need to process it. They told him Verizon doesn’t ship any devices to your home which is a joke. This was a replacement because his was broken. He had to take off work to go get it yet they sent him away stating they had to process it first . What a joke of a store ! He will be changing phone carriers after being with them for over ten years.

R2
Review №67

This is the smoothest and most pleasant wireless service transaction I have ever had. Mani and Andy were simply outstanding. Mani took her time to thoroughly explain the different deals and plans they could offer and clearly outlined how much it would cost us which was important to avoid hidden fees that are common with other carriers. Verizon had a great offer going on during Christmas time for iPhones which allowed my entire family to upgrade our phones. Their location and hours of operation are very convenient. It’s very easy to contact them either by phone, email, or visiting the store. They were willing to stay after closing time to make sure we had everything we needed ready before they let us go. They even transferred all the data from our old phones to the new ones and also hooked us up with some freebies for our new phones. The service was amazing, and the store itself is very aesthetic. I’m so glad you guys opened a location in Leander and are easily approachable and always ready to assist. I strongly recommend this particular location and staff for high-quality customer service. You won’t be disappointed.

Ve
Review №68

Mini the lady that works at Verizon, is very nice and she explains everything well. I really recommend this particular location. 😆

Ab
Review №69

Come see the district manager Allan he is the best

su
Review №70

The representative was very professional. Although she was busy, she made me feel like I was her only customer. She answered the phone in my presence, took the name and number of the caller and completed my transaction. Great customer service!

An
Review №71

⭐️⭐️⭐️⭐️⭐️ is my Rating for this store!! I mean it. I went in there to get some help with my phone; Mani helped me with all my questions. She is a sweetheart. She took her time and helped me. This is my go to store now. Thank you

Gl
Review №72

Best service I ever received in a Verizon store. Mani was very helpful. She also gave me a great deal on case and screen protector for my new phone. She was multitasking while helping other two people in store. I will recommend this store to everyone.

Mi
Review №73

Greatest customer service we have received. Mani was awesome helping us add a line for my daughter and at the same time saving us some money. Very personal touch just overall a great experience. Will definitely be our store going forward after experiences elsewhere!!!

Ba
Review №74

We were Andy and Manis last customers on Black Friday this year. They stayed about 90 minutes after closing to transfer over all the data from our old phones (too many pictures!) and make sure we were squared away with our new accounts. They worked with us to make sure we got great deals and I left feeling like I was treated very fairly!They are also super friendly and easy to work with. We had some accessories ordered and they were quick to call us in so they could put them on our phones for us.Very impressed with their customer service and professionalism! Highly recommend!

Sa
Review №75

AMAZING customer service!!! If y’all are looking for a wireless provider or Verizon retailer, we highly recommend this location. They were amazing to work with and took time setting up our phones and showing us the new features. They truly care about their customers.

Ra
Review №76

Taylor was awesome. She was able to figure out a way to recover my pictures and iCloud data despite a broken screens she went the extra mile to help us solve a problem and get an upgrade in a very smooth and efficient manner.

Ch
Review №77

Great customer service. We transferred from AT&T due to better area coverage. Mani helped with our trade ins and to get us the best deal to save money. I highly recommend them over AT&T.

Te
Review №78

Mani at the Verizon Store at Crystal Falls is AWESOME!! She answers any questions that you have!! She doesnt try to rush you to get to the next customer!! Best Customer Service that I have ever seen!! Thank You Mani !!

Ru
Review №79

Mani served me today and was just AMAZING!!! I have had problems getting my ring back tone for a couple of years now and have been to other Verizon stores where they just couldn’t figure it out! Mani said she’d never heard of this problem but started researching and found exactly how to take care of it!!! Thank you Mani so VERY MUCH!!!!

Tr
Review №80

Fantastic service. This location had phones in stock that other stores in the area could not get. The service was quick, efficient, and we walked out with new phones and cases at great prices.

Ka
Review №81

Mani was so helpful! She was very patient & explained things more than once until I totally understood. I have stopped in several times to have her show me things I had questions about. She is always friendly & never makes me feel rushed.

Re
Review №82

Mani is fabulous!! She helped me with a new iPhone, iPad, and Verizon service. She mentioned many times for me to come back to the store if I have any questions or need some operational assistance. I highly recommend you check out this store and allow Mani to help you. You won’t be sorry.

Br
Review №83

Terrible place. They dont know what they are doing and will say anything to make a sale. Do not come here. They arent an official Verizon store and have to charge much more for the same things.Go to an official Verizon store like the one in Cedar Park. You will pay less and get more at another store.

Bl
Review №84

Amazing! Mani did an over an beyond job. She was handling many different situations and also giving me the exact custom service experience I needed. She went beyond expectations! Thank you!

Ma
Review №85

What a sweet, patient rep! Very kind and understanding, but professional. Will make her store my go to from now on.

Ge
Review №86

If you live in the area this is the location to go to with phone issues, upgrades, etc. Mani gave the utmost BEST customer service and her knowledge is exceptional. My old phone no longer worked and she walked me through the various phones available, the costs, etc. She went above and beyond and got all my old data transferred. Great person, great employee. Thank you Mani.

Ja
Review №87

My fiancé and I recently went to this location about a week or two ago and Mani did a phenomenal job assisting us with setting up our own plan! She is very professional and super friendly. Her customer service was hands down the best we had ever received. If you are choosing to switch your phone company, come visit this location because they will do everything they can and more for you.

Sa
Review №88

Excellent customer service. Mani was very clear, very informed. She took the time to explained the process since Im not a network savvy. Thank you Mani!!!

Ju
Review №89

They are so friendly and helpful. Top notch customer service. We were with T-Mobile for almost 20 years and switched to Verizon because of the quality of their network. The location is so convenient and Mani is so very helpful. Would definitely recommend Leander Verizon to all of my family and friends.

AT
Review №90

Last owners would look up my account I’ve had for ten years and see I had ten lines ! So when I told her I wanted a phone set up I had to come in to do that ? I don’t have time do that usually they have everything ready for pick up and sign. Not these people

Si
Review №91

Very helpful, quite savvy with all phone tech which made my new phone buying experience go smoothly and easy.

Ch
Review №92

My husband and I just visited this store to trade in my OLD iPhone. The owners are fantastic, and extremely helpful. They shared all of my options with me, gave me a great deal on the newest iPhone. They also helped me figure out the best plan for my needs. I highly recommend stopping by here for all things Verizon!

Je
Review №93

I typically have miserable experiences with purchasing a new phone in regard to information transferring to the new phone. My salesperson provided a new level of experience for me today that I will not forget. She’s my new hero!

Al
Review №94

Great service! Mani was very helpful throughout the whole process. I would highly recommend!

Am
Review №95

This is possibly the BEST service I have ever received at any Verizon store. There were three men in the store working when I came in and each one of them were wanting to help and work as a team to get me what I needed. They went over and beyond just normal or standard customer service. I will be using this store from now on and will be recommending it to all of my friends!

An
Review №96

I have been an AT&T customer since they purchased Cingular wireless. After hours upon hours of being run around by the company, I was finally fed up and headed over to Verizon. Andy was amazing! I don’t usually leave five-star reviews, or any reviews for that matter, but this dude made the whole process seamless. When I called the store to inquire about plans and pricing no one answered. After I hung up I got a call from Andy at the store seconds later! With AT&T you’ll be on the phone for 10 minutes talking to a robot when you call the store number. Andy told me what my price would be for my two phones, including all of the current promotions he could offer me. I was able to text him with any questions I had and he was very responsive. My experience with Verizon has already been significantly better than AT&T. If you’re skeptical, all of the five star reviews here on Google are legit. Go visit Andy and he will hook you up. Thank you guys so much!

Do
Review №97

A great place! Dont go to any other Verizon store.Mani is the BEST! SHE DID IT ALL! REPLACED a really old phone with lots of stuff on it!

Ol
Review №98

She was very helpful and explained every thing to me. Gave me good info. She was very polite.

Be
Review №99

Mani at the Verizon store on Crystal Falls in Leander is AMAZING!! She is extremely knowledgeable and worked very hard to get me and my family the best deal. I have gone to her twice and have referred many people to her, including my parents. :) I will always go to Mani with any of my Verizon needs. #ManiIsAwsome!!!!

Ma
Review №100

Wonderful help, Kevin was a good man and very helpful- Max

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