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Public Storage
140 East Sonny Drive, Leander, TX 78641, United States
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Public Storage
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Ki
Review №1

Desiree keeps the storage unit immaculate!! The storage building smells so good when you walk in and the floors Always look newly waxed..GREAT JOB DESIREE!! YOU TAKE SUCH GOOD CARE OF THE STORAGE FACILITY..,,NO CRICKETS/BUGS LYING AROUND, and IN TURN KEEPS OUR BELONGINGS SAFE AND WELL TAKEN CARE OF..,THANK YOU DESIREE AND PUBLIC STORAGE FOR HIRING SUCH A SWEET AND CONSCIENCE EMPLOYEE LIKE DESIREE!!SHE DESERVES A RAISE!!KIM

Br
Review №2

The hostess is personable and extremely reasonable. Very nice person the facility is brand new clean beautiful. In moving this year it has been a nightmare every other storage unit I had was nowhere near the quality of this place.Thank you

Je
Review №3

So far, we have a had a great experience with Public Storage, in Leander.Olga was especially great! She helped us get our smaller unit switched over to one size up, with minimal effort. Olga took the time to make sure that we were getting the best deal and were not paying for unnecessary charges, with the switch. We appreciated her and her time.

LE
Review №4

Best Location ever! Super clean, very, very secure! Ive been to lots of storage units and this location is hands down. Olga is above and beyond professional, helpful, and friendly. Best service! Check them out, you wont regret it!

Al
Review №5

This is the best storage facility I’ve ever rented from. Olga is the best she does everything she can to help anybody that comes in for help. I would recommend this facility to anybody in Leander Cedar Park liberty Hill or even a Bertram.

Uz
Review №6

Great location! Clean, secure and easy access. Ask for Olga when you get there. She is above and beyond professional, helpful and friendly. She’s a rock star!!!

di
Review №7

Olga is a delight to work with! She is always is smiling and helpful and helps me with my storage needs! Property is very clean and tidy!

Jo
Review №8

Good: Space is clean and quietThe 1st entry Elevator is fixed/workingBad: They keep the temperature controlled space at 80 degrees with no electrical outlets for fans, so when you are at your unit expect to sweat like crazy and be somewhat uncomfortable.They recently raised my unit price by over 30%. I find that quite tone deaf in the middle of a pandemic. Already dealt with a price increase right before they took over the property too. I escalated this and they did nothing but praise it as a great deal in comparison to other nearby options. No actionable empathy for small business owners affected by covid.

Ca
Review №9

Did a last minute deal with them and they took care of me with no issues at all.

Di
Review №10

Fantastic storage location. Olga provides a exceptional service. She is patient and understanding with all that comes with having a storage unit. I am forever grateful for her assistance.

Ni
Review №11

The quickest and easiest process to get a storage unit. I thank Olga for the impeccable customer service! I would highly recommend!

_S
Review №12

I arrived 10 minutes until closing and a lady by the name of Tanya I believe showed me around and gave fantastic customer service. She has the paperwork done within 10 or so minutes and I was out the door with a rented locker. Highly recommended!

Ge
Review №13

I needed a storage space ASAP and some direction of space utilization. Ms Olga was very professional and explained every question I asked. She was cooperative and polite in assessing my needs. She has great people skills and is very knowledgeable of the operation of the daily business!!!!!

An
Review №14

I used. This place when I was in between moves. Everyone I talked to was super helpful and nice. I had a very nice and clean unit in the 3rd floor that was easy to get to. They had enough carts to move all of my belongings in and out as well, which was a huge help. In all honesty, the move in, monthly fee and move out was super easy. Ill be coming here again for storage if needed.

Ca
Review №15

Thank you, Olga! Very friendly and helpful! Got me s great space !

Ha
Review №16

Easy setup ms. Olga was very nice very professional definitely love public storage thank you!

J
Review №17

I am not in the area and needed a storage unit. Olga walked me through the online rental process and was extremely helpful and patient. The process went very smoothly. I highly recommend renting a unit here!

M
Review №18

Nicole, the manager, was very professional and good to work with. She is alert, focused, friendly, and helpful. I found the price to be reasonable and the space yo be clean. Carts are available to make transport easy.

La
Review №19

Olga was wonderful and made getting a second space easy!

Be
Review №20

Olga is easy to work with, customer service is always great thank you!

n
Review №21

We are moving and if this was vanilla I would not post a review but I asked the manager Olga is amazing for help this week we were moving stuff into storage and some wonderful and very considerable wast of human flesh had blocked the ramp, We had some very heavy things we were move into our unit. I went and asked her to help me locate said waist of O2 and she was almost excited to be at our assistance she had a kind heart and a positive attitude and did not act like it wasnt her problem, I had a problem and she wanted to be a problem solver. SHE FOUND THEM FOR US AND ASKED THEM NOT TO BLOCK THE LOADING RAMP. Any one else would have said not my problem. She has been amazing to us and we have need more space. she worked with me to get us in a space close to our other unit I never give 5 stars Im the their is always room for improvement type of person but she made this easy and convenient you all know how rair that is. Go see them way better than the extra space clowns that had it befor.

Da
Review №22

I came in today trying to get an idea of what may be needed in a move for me and my wife. I inquired about some boxes and packing materials. The employee Nicole was more than helpful and very kind! She gave me a lot of information and suggestions to bring back to my wife!

Pr
Review №23

While I was here, everything was great!! Both Michael and Olga were courteous and kind. Thank you!!

Em
Review №24

Needed some storage for a short time with some moving mishaps. We had some payment discrepancies and Olga was kind enough to play phone tag with me and answer all my questions. Awesome storage place!

Km
Review №25

Olga is wonderful to work with!!! She has helped me with my moving situations thank you so much, Katie

De
Review №26

This location is very clean and well maintained and the customer service was exceptional

Do
Review №27

I cant say enough about this place. Super clean super nice staff and very secure. Look ata some of my photos below and youll see that it is literally directly across from the Leander Police department and fire department which couldnt make me feel any safer storing my belongings. It was great that we only needed this place for a short time and they still offered first month free. Access with touch pads and security cameras everywhere. Jeff was super nice, gave us a tour showed us a couple of different options and held them for us till we could go see how much junk we had and how big of a space we really needed. Dont waste your time going anywhere else, put this as an A+ for the price.

ja
Review №28

I used public storage for storing my Truck. Public Storage made the hassle of storing a breeze! Zaida was professional and kind- I knew I was in great hands.Once you create your account, a scheduling coordinator will call you to confirm the size plan that best fits your needs and storage space.The day of storing was so easy- Zaida did all the help- which was a huge time saver!When Im ready to bring back my truck, I just went back to place and entered my code at entrance and get into the facility anytime.Such an innovative company with superb customer service- 10/10 highly recommend!

Go
Review №29

Great place to store your belongings!! Excellent customer service!! Thank you Olga!

Ni
Review №30

Olga was very helpful and informative. Great service.

Mi
Review №31

My parents have stored here since the building opened up, and was run by the previous company. So far our experience with Public Storage has started off way better than it did with that company! Nicole is always available to help, and always has a smile on her face every time we see her.

Sa
Review №32

Most storage places are typically, dilapidated and rundown. The units are filled with spider webs and silverfish. Public Storage is completely different, they have a dedicated two story building that has integrated storage units that are all climate controlled and in pristine condition. Also, the attendant Nicole is very helpful and really made the whole process very easy. I was a bit stressed and under a time constraint, she was very patient and really made it easy to move in to my new unit. Also, they have rolling carts! Do you know how helpful that is?!

Ma
Review №33

Clean place to store your items, Olga is very nice,great customer service!!

Ni
Review №34

Great experience here!! Thank Olga. Great customer service!!

TJ
Review №35

I have a storage unit here for myself and my mother and everyone, especially Olga, is super helpful!

Ni
Review №36

Great customer service, thankyou Olga!

Ev
Review №37

Public Storage was surprisingly clean. Very affordable. Being a widow and financially restricted this was something I could afford and spacious. Nicole was very helpful and pleasant to work with.

Ar
Review №38

Olga helped me and walked me through the process made very simple thanks Olga!!

Br
Review №39

Very clean, large facility! I worked with Jennifer to get all set up as well as some self induced issues (I was tired) and she was very polite and helpful the entire time! She also called me back to make sure that I was actually putting in the right code and had a successful move in. Thanks a ton, Jennifer, youre awesome!

jo
Review №40

Thank you!! Olga best customer service! Hands down!

Da
Review №41

So public storage bought the facility that my storage unit is at. It was extra space storage So I am not really familiar with public storage but so far so good. The young lady at the front desk was absolutely amazing. She was friendly. she answered all of my questions that I had. Nothing had changed the prices stayed the same, all of our security things did not change.

Ni
Review №42

They were pretty great. Jordan helped me pick out some stuff and load stuff into my car. Nice job.

Ju
Review №43

Great location, clean facility and the app is great get that downloaded!!! Thanks Olga

Jo
Review №44

This is a big building but they will give you a map to help you find your space . Also all of the units have AC . Ask for the manager mike !!

Le
Review №45

Nicole was very helpful and made everything super easy. Highly recommended.

Ja
Review №46

Just started service and so far our rental unit is nice and temperature controlled. Additionally comforting to have a police station across the street. If any issues develop I will update my review. So far, this is everything you would want from this type of business.

Do
Review №47

Awesome service, thanks Olga

Ri
Review №48

Olga was helpful in communication about my account gracias!!

Jo
Review №49

Jeff was absolutely amazing! Very helpful and knowledgeable. This was my first time here. A very easy process, clean facility, very secure, and an exceptional price. I highly recommend.

Sa
Review №50

I came in the other day just to buy a couple of boxes, and Nicole was wonderful. She was even able to get me a discount because I bought 10.

Me
Review №51

Nicole was a great help! Excellent customer service and attentive as ever !

An
Review №52

I visited this location and was greeted by Zaida. She was very pleasant, polite and helpful. The facility is clean, good prices and secure. I had a great experience. I highly recommend this storage facility to any interested in a space there.Thank You Zaida.

Al
Review №53

I had a great experience with using Extra Space Storage for the past 9 months. I found the manager Jeff to be extremely helpful and service oriented and I felt I was always treated with respect and that my wishes were given top priority. The units themselves were clean, the location was safe and everything was easy to access.

Ca
Review №54

First time using any sort of Storage. Jeff from the Leander store was so helpful and nice. He Took the time out to walk me to my Unit And show me how to use the lock. Five stars all the way.

Va
Review №55

Fast, extremely efficent service, thanks Olga

He
Review №56

Clean facility. Temperature controlled.The rest of the experience has not been good.We went in earlier this week to reserve a spot on the first floor. We wanted/needed a spot on the first floor because were in a time crunch and needed to load and unload things quickly. Jeff showed us the unit wed get and told us hed save the spot for us and that we could come in Friday to sign paperwork.We came in Friday, and the spot was no longer available, they rented it. If we wouldve known we wouldve signed paperwork that day, but Jeff assured us that the spot would be saved because they had 3 left and he wanted us to sign paperwork on Friday instead of on the day we came in.We then had to get a unit on the 2nd floor, which takes much longer and 2 access codes to get to. And when we went to our unit, it was locked and we couldnt access it.If there were a closer storage unit, we would go there instead. But since this is clean and close, well stick with this.Would recommend signing up online vs in person to guarantee your spot.

Ju
Review №57

Thank you Olga for wonderful customer service!

Ma
Review №58

Amazing customer service thank you Olga!!

Ni
Review №59

Excellent place Olga is amazing.

Mi
Review №60

The staff is SO nice and helpful...Jeff is the best!! Great access and super clean. I highly HIGHLY recommend this storage facility.

Mi
Review №61

Clean and easy to access. Nice managers

Ro
Review №62

Thank Olga, with the app download!! Best customer service!

Na
Review №63

Never fails, always going up on prices!

Du
Review №64

Went in today to get a unit to store our things while we move. Cheyenne made it painless, showed us the unit, helped us brainstorm to determine what would work best for us and explained everything thoroughly. She had us in and out, set up, and ready to go in less than 30 minutes. Overall a smooth experience with no guesswork, which is exactly what we needed. Appreciated it a great deal.

Jo
Review №65

Nice facility. Easy to get in and maneuver around.

Br
Review №66

Great service!! Thanks Olga

Ma
Review №67

Sergio was amazing to work with. He was friendly, patient and kind. Showed me the unit and offered tips about how to place items in safely. Highly recommend!!!! 👍🏻👍🏻

Pa
Review №68

Im Back! I love this storage facility. Very clean and friendly staff. Jeff was very helpful and a pleasure to work with. Thank you.

Jo
Review №69

Clean and maintained facility. No complaints here.

Es
Review №70

I’ve been an existing costumer so i’m very happy with the public storage takeover.

Ja
Review №71

Jeff was very helpful. Gave a tour and was able to answer all of my questions. Im impressed with the security of this facility and the steps taken to keep my belongings safe. I had to make calls and push my move in date ahead of what I had originally planned and everyone involved was super accommodating. Would very much recommend if asked about a great storage unit!! Thanks guys!! Thanks

OJ
Review №72

Jeff was a pleasure to work with. We signed up online and Jeff called the next morning to verify and confirm my reservation. He made sure I understood everything and that it was a right fit for my needs. Super easy and convenient!

Me
Review №73

What an amazing experience, Jeff was phenomenal to work with. Very easy to rent, didnt try to over sell me and made the rental simple and painless!! Thank you Jeff and Extra Storage for helping with our storage needs!!

ka
Review №74

In the time of Covid-19, it was very refreshing to do business with Jeff at Extra Storage Space. He made the process painless and contactless!

Au
Review №75

This place is amazing! It is super clean and easy to get to. Everyone here is super nice and helpful. I love how they have cameras everywhere so that I know my stuff is safe and secure. Everyone here was extremely friendly. 11/10 would use again.

Ju
Review №76

Jeff was very helpful when I came in. He showed me two different storage units (same size) and showed me which entrance and elevators were for each of the units. He explained how the lock works and which way to position it when it was time to lock it. The process was easy and understandable. I really appreciated all his help.

Br
Review №77

Ive had an awesome experience with the Extra space crew in Leander! Extremely nice and easy to work with! I am SO glad I made the move🙃

Mo
Review №78

Service was fast and efficient. Sergio made the process seamless and smooth. So nice when trying to move and take care of details. He made it easy!!

De
Review №79

Extra Space Storage in Leander, TX is exceptional. It is very clean and well run. Jeff was very helpful with making sure I had the right size unit and giving me all the information I needed. He did an excellent job of making sure my code and lock were working for me. Thank you Jeff for all yourHelp.

Am
Review №80

Jeff was amazing. Very polite, friendly and knowledgeable. I also worked with a woman in the office as well which I didn’t catch her name but she was also very polite and friendly. They both made this the easiest experience!

Em
Review №81

Jeff is an outstanding manager and is the most customer focused and caring professional within my experience. He is incredibly diligent at running an extremely ideal, secure and clean operation.

Ta
Review №82

Jeff at the Leander location was great with helping me get my storage unit last minute! Great price and great service! Easy to work with and very professional. Took no time at all to get it all started!

Wi
Review №83

Spoke to Jeff over the phone to get everything set up. Very easy to talk to and he is extremely knowledgeable. Walked me through the entire process over the phone since we have to social distance currently. Looking forward to a long term storage solution with Jeff and this company. Would highly recommend!

Ji
Review №84

We have been customers here for close to 2 years and it’s been nothing but a great experience! We recently went in to get rates on either adding a second unit or moving to a larger unit because of our current situation and Jeff was so extremely helpful and you can tell really takes pride in his job! He got us a great deal on upgraded our unit and the process was smooth and quick! It’s so nice to experience great customer service these days and he made one step of our move stress free! Definitely will recommended to friends family and clients!

He
Review №85

Sergio was a pleasure to do business with. Very knowledgeable. He explained everything, went over the move in procedures and answered all my questions on the lease legalese. All under 30 minutes and over the phone.

Ge
Review №86

Id just been looking for someplace to store stuff near my nephews home, but it turns out that ExtraSpace is extra-special. The entire building is brand-new and clean as a whistle. It is literally right across the street from the police station (& the fire station). Manager Jeff Johnson was both highly personable and knowledgeable: Jeff has the whole leasing process down to a very fine art. I was done-done in nothing flat. Absolutely incomparable.

Ka
Review №87

Excellent customer service! Nicole is wonderful

Sh
Review №88

Thank you so much Jeff! You were so helpful and very knowledgeable. Thank you!

De
Review №89

Sergio was very helpful in making last minute changes to my storage reservation. We hit a few glitches but were able to work them out to my satisfaction. Would highly recommend Extra Space Storage.

Ca
Review №90

Had a walk-in and Sergio was able to get me setup in less than 30 minutes for a new rental. Excellent service.

Ky
Review №91

Enjoyed working with Sergio. He was very patient and worked hard to accommodate my needs. I will definitely recommend to my friends.

Ke
Review №92

Jeff was super helpful and friendly! We rented our unit today! Definitely glad we chose to come here.

Ke
Review №93

Jeff Johnson was so patient and thorough even though they were very busy. It was Saturday and he showed us several units and gave us ideas of how much the storage would hold. We left feeling that our furniture and belongings will be kept safe. I definitely recommend!!

CJ
Review №94

On top of a great rate and a quick process, the customer service was true and kind. Jeff was awesome and highly recommended.

Rh
Review №95

I rented a storage unit today with Jeff and it was easy and everything was straight forward. Jeff is very personable and he made the process enjoyable.

Jo
Review №96

Jeff was awesome!!! I told him exactly what I needed and he set me up in minutes, got me exactly what I wanted, and made everything super easy for me! If you need help finding a great storage unit, come to Extra Space Storage and let Jeff help you! Youll be more than satisfied! Thanks Jeff, and God Bless!

Lo
Review №97

Laura has been excellent in getting me a unit and setting up a system to allow me and my mom access. Great help from everyone at the office.Best part about the location is Leander PD is literally across the street for that extra security! Youd have to be a madman to go after this place

Ol
Review №98

Sergio is awesome! He was very helpful and personable. He made the process very easy and smooth!

Ni
Review №99

Jeff was very helpful, informative, and set me up with a space without any hassle. He allowed me to look at each space I inquired about and make a decision based on my needs without any pressure. The facility is safe, clean, climate controlled, convenient, with easy access no matter what floor you are on. Highly recommend this facility.

Da
Review №100

I highly recommend Extra Space Storage, at 140 E. Sonny Drive, Leander. Jeff was very accommodating, answered all of our questions and had us set up quickly. The facility is clean, secure, well maintained and easy to access. The units are like new and well priced. Plus this facility is across the street from the Leander Police Dept. Whats not to like!

Information
19 Photos
100 Comments
5 Rating
  • Address:140 East Sonny Drive, Leander, TX 78641, United States
  • Site:https://publicstorage.com/self-storage-tx-leander/5429?pid=pslocalsearch
  • Phone:+1 512-229-1658
Categories
  • Self-storage facility
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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