Employees are helpful and knowledgeable. Dont mind spending a bit more for customer service such as this.
The store was organized well with clearly marked isles, and the 2 ladies at the front were friendly and held good conversation. I will certainly be back for the needed products and conversation. :)
I was greeted pleasantly as soon as I entered the door. The cashier was very helpful and knew her products. I forgot my change when I left with the assistant in the proper area, she called him to notify me. The assistant was very polite and friendly.
More personal care than other larger stores (I wont mention the company). Westlake has always gone the extra distance when I needed help. Also, I often find things here I cant find in other places... they also give a military discount which Id always a plus.
This place has everything including great customer service
Store is well organized and has friendly knowledgeable staff.
Very helpful staff! Has a decent selection and would definitely recommend
David stopped and helped me. Found what I was looking for. The staff are so friendly and helpful.
Best place to go when you need those old school items you cant find anywhere else. Hope they stay around
Cute store. Very small so not much selection. Friendly and helpful staff.
I love this shop over home depot for a few different items. They have been at this location since I moved here in 1995, great employees, very helpful
Honest people and nice place too shop..
Love this place. Keeps items I cannot find anywhere else in town. Always great service.
They always have the time to help me find a product . They did it again. Great store friendly helpers.
Ace hardware makes me drool, anything I need is always high quality, staff know what Im talking about an always hook me up.
Requested assistance getting something out of a locked cabinet and waited for 5 to 10 minutes. No help came so I grabbed what I was going to purchase to that point, paid and left.
I know I can always get someone to help me and find what I need.
Great selection, big clean store . Helpful service.
Very friendly and helpful staff!
Staff here is amazing!
Great selection of flowers, birdbaths, and small cement garden statues. Clean store.
LOVE this place! The remodel was a great update. They carry the special Science Diet dog food that has been very hard to find and at a good price. We will keep coming back for the friendliness and the knowledge of the team. AWESOME STORE
Love it there . Never any lines and people are always noce
Best place in Leavenworth to buy BBQ stuff. Great selection and military discounts. They are always helpful and friendly.
Great service. Great employees that are all helpful and pleasant to deal with. They always help me find what I need. And they all know where everything is in the store.
Great service, most always have my hardware and small engine repair needs.
Very helpful staff and always has what Im looking for.
Great service and friendly service. And they carry the old style candy.
Short stocked for 2 weeks now.
So helpful and decent prices
Nice little hardware store slightly underrated has a large selection of a lot of weird things that are hard to find at the Big chain stores
Always has everything you need, great staff
I love Ace....they always have exactly what we need. And not a huge store where I can never find anyone or anything. Great prices too!
A few days ago I went into my local West lake hardware store in mind of picking out thanksgiving yard decorations. Sales manager Maria helped me find everything I was needing in my price range and was super nice and patient with me! I use to never shop here but because of the kind and friendliness the staff show I’m actually becoming a regular shopper there. Thanks Maria for helping me!!!
I love Westlake Ace Hardware! You can find unique gifts and great pet toys. It feels like family when you go there. Thank you for all you do. Merry Christmas!
Great store
Pet friendly
Quick and good deals... In and out, wish that they could annex the area to the north, bit of an eyesore and would be better parking, especially when they have the garden stuff in full swing.
Always been the best
Allison was very helpful when I checked out.
This store has a variety of things for home, outdoors, seasonal decor, and my favorite, unique gifts from past eras that are awesome. They also carry some of the best taffy in our area. Right now outdoor features, plants, flowers are 40%off. Pleasant employees will help you find anything youre looking for. Great experience for sure!!
Looking for more fruits and veggies? Check out your local Ace Hardware! Grow your own harvest in as little as 5 days!
Some good deals, some too expensive. Advertised as a Pet store. Had one short aisle.
Staff very friendly. Eager to help you out with your shopping needs. Prices reasonable. Westlake has a little bit of everything! Highly recommend
Its good place to shop if you can get the help you need
Love this store they are so nice and helpful with whatever I need. And they have everything.
On Sunday, I was looking for a leaf blower/vacuum at the store, after first looking at a big box store down the street. The young man who helped me was great! He showed me how the one I was interested in worked, made sure I could hook it up, helped pick out an electrical cord. Best service I’ve had for a long time! Thank you ! I will be back and I’ll tell my friends!!!
Pleasant place to shop for your hardware needs. Westlake carries just about everything! The store is rather small, so you wont get lost looking for whatever you may need.
They were helpful, but didnt have what I needed.
Tired of the mask. Staff is friendly and super helpful.
Always helpful
Very well run with professional, knowledgeable employees
My husband loves going here. They are friendly and willing to help. Their return policy is awesome. My husband returned a tool he bought 10 yrs ago and they exchanged it!
They have all kinds of good stuff here! Way more than hardware. Go check it out for plants, paints, grills, glass, lawn furniture, keys, etc. Always very helpful employees.
They have Earth Right products that are great for your yard.
This is the second place I visit in town when I need something. I usually go to gronis Hardware first and then I come to Ace Hardware. And then only go to the Home Depot if I absolutely have to. Ace Hardware has great employees. Do you need to get a screen done on your house? They can do it! They are always very helpful. Check out the Closeouts. They have pretty good deals. Thank you Ace Hardware!
Good place for flowers!
Friendly and helpful staff...quality items...
Knowledgeable employees
This is the best place to go to get the items you need for your projects. The best thing is they do their best to make sure you have everything you need the first time around. Even if youre not sure what all you need. They will know or find out just what you need! Very pleasent experience.
Great place to find the nuts, bolts, springs, etc. That you cant find at the big box stores. Glass for window repair, and Stihl selection are just a few things you can do and get from here. It will be a real shame if they close up.
A nice clean freindly place, best place for bolts and nuts along with hard to find hardware and house items.
Great customer service, had the stuff I needed!
Westlake staff are very friendly and extremely helpful. Whenever I visit, I do not need to search for anyone to answer a question or for directions. Whenever I am searching for something it is nice to have a person walk me to the location and not just give directions.
Great store
Not only do they have your hardware needs but they do chipped/security keys and replacement key fobs at a more affordable price than going to the dealer for a spare set!
Friendly staff that eas very helpful in answering my home project questions. Their prices are fantastic and the selection is good. Recommend!
Its unfortunately next to a mess left behind from some contractors in NY but great store. Nice and quiet with good prices and good products. I enjoy going here and love the help thats there.
Always friendly staff willing to help ya when you walk thru the doors
Great hardware store. Service good and workers friendly.
Always well stocked. Prices competitive with other hardware and farm supply stores.
Better than Home Depot, still has a hometown feel. Great customer service.
Very helpful people. Good selection.
To get American made in USA things
I wasted an afternoon and a lot of money in gas driving to another location to return an item that they wouldnt return. I went to this store and although they couldnt return my item because it was purchased at another store they did take the time to look up the receipt and information. They were all very nice and helpful! I would come back to this store for any of my future purchases! They know what they are talking about here and how to run their store!
Awesome staff
Nice locally operated hardware store
Clerk very helpful. Even offered to carry to vehicle
Friendly staff, wide variety of things I need..... And things I impulse buy! Beautiful pots and planters.
Wanted roses but someone bought them all great place for pool filters
Great, found everything I needed at a great price
Great supply of grills, smokers and all kinds of accessories. Tons of wood options too. This is a great little store with everything you need.
Love Westlake. 99% of the time they have exactly what I need.
All the employees that work there go out of their way to make sure that they can answer any and all questions that you may have about project or a job if they cannot find it in their store they have no problem at all trying to find it somewhere else making sure that you are pointed in the right direction
It went very well!! Mrs Willcott was awesome and very helpful and the young man she was training!
The best for garden supplies. Very helpful staff.
Very friendly. I even had help to load my car. I have stitches I didnt want to break open on my arm but needed straw with the freeze that may be on the way.
Very helpful and polite
That a very nice store. Anything you may need
Little girl working right now 5:06 Sunday april 14th made yall get a bad review. Plus they werent gonna give us a bag we had to ask for one. Instead of playing with the equipment get yourself to work talkin bout your cousin needs to take you mushroom hunting. Do your job!
This store has a great nuts and bolts hardware selection and very diverse selection of door and cabinet parts, snap rings, pins all kinds of stuff that you need when working on a project. Not very busy and they have great service!
Broad selection of tools garden supplies and miscellaneous, associates have good knowledge to help when youre unsure of correct product.
Nice little hardware store.
They always have what I need. Always someone there that is very knowledgeable about my problems and I get the help I need.
I know someone who works out there and he is the most friendly helpful person.
I got a lot of stuff its kind of disorganized and you really need to ask for help cuz if you dont find what youre looking for cuz its there
Staff was knowledgeable. Its ACE.
I go there when other places do not have it and they do.