Friendly and helpful even though they didnt have my wheel in stock, (THEY inventory wheels!) offered to order one. Will use again and will send others.
Fast shipping, friendly interactions, quick replies, exemplary. If you deal with salvage yards EVER you know this is not the norm! Great job!
Such a nice friendly staff always so helpful, just great people to do business with
Was helped there by a lady in sales named Erica for an out of state purchase of a engine, she was most helpful and efficient. Thanks for restoring some of my faith in people !
Excellent customer service! Motts had everything i needed, as well as in expensive. Would recommend to anyone!!:)
I get great service every single time. Great people and great service!
Friendly service
Went there for a rear hatch the employees there quick with getting everything i needed painless as possible very knowledgeable staff professional and friendly
Great Company! Professional Service. Ericka went above and beyond to find the right parts for my 2014 Forester! BUY USED! All Cars run on used Parts! If you need a Part for your Car or Truck....contact Mott Auto, Inc.
Motts treat you like family and works with you in need i highly recommend motts for the satisfaction of being treated like family and there prices are great for top notch parts
Outstanding business to business customer service. Ericka was most pleasant, also knowledgeable and efficient, and despite a late day order had part shipped same day. Soundwerk Car Audio in N Richland Hills TX thanks Ericka and the Motts staff for helping us help our customers.
It was a pleasure doing business with them.
This is a great salvage yard I have dealt with them for about 20-25 years now and I still find myself going back to them every now and then Even though they are about 120 mi away from me nowwould recommend them to anybody that needs to find a part and wants to be treated very respectfully these guys are some of the best in the industry I have worked with a lot of salvage yards over the years and these guys take the cake when it comes to customer service
They go out of there way to help you and have very reasonable prices. For weeks I have been wondering what happened to common decency. Thankful for their services.
We bought a tire rim from them. They have great customer service and are fair. I would highly recommend.
Good people just baught a chevroletcorvtte motor. Fast n just what thay said....
Great communication, fair price, friendly staff and they update their inventory listings often.
Im not sure how anyone can say they are overpriced. Theyve always came through to me way cheaper than planned. Everytime I ask for a price I have to have them repeat it.. shocked. Yesterday I called for a part they asked 50 bucks for, while refurbished through anyone else is 275. Hoping we can get it fast today, I need this car on the road before tomorrow!
The absolute best service from the moment you walk in. They didnt. And like act like they are doing me a favor. I highly recommend them.
Friendly and fast! As soon as I walked in, they looked up the part I needed, told me the price, and immediately pulled it. I was only in there for maybe 15mins
Highly recommend!! A true friend in the business! Look forward to dealing with them for years to come!!
Best place in Missouri to get auto parts. Place so clean you can eat off the gound
Drove 200 miles 1 way to pick up a GM obsolete part that Ericka had confirmed they had. Get there, and they could not find it.
Got in and got out right away.
Very courteous people nice establishment at exactly what we were looking for
Beware!! Overpriced for salvaged titles and they will not give you a clear understanding why it is a salvaged title. When you try to acquire more information, they get very offensive and they start to personally attack potential customers. This is not only unprofessional, unethical, but you definitely walk away feeling like there is probably a lot more wrong with the vehicles they are trying to sell then they want you to believe.
Great group of people, we look through the whole yard till we found what all we were looking for, thank you all...
They have a huge selection of items but majority of the items are completely useless. I even called ahead and sent a picture of the item I needed; they said they had it and was in decent condition. But when I got there, it was torn up and not even the right item.
Had what I needed at good prices
Got a great deal on a wheel for my ford escape. Thank u
Super helpful and Reasonable prices
They found our part guickly and called twice to make sure it was correct. Way to go Erica !!!
Had a positive experience with this salvage company. Good customer service from Kyle getting the right parts for my truck .. Thanks guys
I drove 75 miles to get a wheel which no one else said they had. They showed in inventory the wheel I needed. When I get there they pull the wheel only to be totally different from what inventory showed.
Super fast service
Got my differential there fair price appears to be in good shape. Almost got it installed.
Frauds. They will rip you off steal yourself money and not back up their product
Had the rim I needed. Polite
Great selection of parts, customer service is top notch too
Affordable used parts pulled and shipped in a timely manner
Best price for used automotive parts
Its a good place to go and a wonderful experience
Had factory rims for my Yukon good price decent service
BEWARE. Sold me a bad part then refused to refund.
Great prices on good stuff
I went there after calling about a fuel tank. They told me over the phone that they cost 50.00. When I got there the price went to 75. This tank was for an old rv and the tank did not have a sending unit. With permission, I went back and searched the rv and area around it for the sending unit to no avail. I went to all the auto parts places including calling dodge for a sending unit. They are no longer made and the tank was useless. Motts changed me a 20% restocking fee for the tank. I asked Kyle If I could take the tank back where it came from. (The tank was laying on the ground by the rv.) I ask for a 10% break on the stocking fee. Kyle said I could not take the tank back there I was not allowed past the gate...Funny thing, they let me in the day before to search the area for the sending unit.I then went to Rogers auto salvage down the road and got both the sending unit and the tank for 70 bucks from a unit that was 9 years younger and in better shape. Motts is overpriced and work with double standards to get your money. I would not recommend them unless they are your last option. Bend over when you walk in the door.
Go elsewhere. They don’t care about you as a customer.
They were extremely helpful and friendly!
Good experience!
Did awesome job. Been customer for years
Good people ..good price
Great guys great service!
Great people
Service is outstanding.
Just what you want and more.
Great folks
Frauds