The only bummer was air conditioner and to ride in an older truck but quick and very nice
Grate place to get car work on friendly and fare prices.
Ive been using this business now for the last three years now and have never been disappointed. Quality of work and pricing are good. In fact, much of the work at first was going through and fixing problems the my last mechanic cause. The best part is that they only did what I asked when I asked them too. Always have let me know if they found something else before they dealt with it. I send everyone I know to them. Hope this helps in your decision.
5 stars just so people will see this, really a 1 star. First, the guy at the front didnt really care that I was there and never really told me what I needed to do to get my car worked on. Then I had an inspection done and they made up some stuff to fail my car. It was nothing that bad to fail an inspection. Heard from friends and family that theyll pretty much always fail you because they want to work on your car to get the money.
Super friendly and helpful!
POOR CUSTOMER SERVICE! POOR FOLLOW THROUGH ON ISSUES! POOR MANAGERIAL DECISIONS!I had a rental agreement to return a 20 Budget truck rental to this business by 07/03/19. I in fact returned the truck on 07/02/19 only to find a note on the door that said they had gone on vacation until 07/08/19, to drop the keys in the drop box & the truck would be checked in when they returned. There were however people inside the building, that refused to answer the door.That meant that NO ONE one would be able to monitor the truck for vandalism. And NO ONE would be able to issue a credit for the deposit that was put down. It took almost a month to get the refund for the deposit, after I called Budget several times. Cole and sons said they thought I was coming back for the cash. No communication from them telling myself or Budget that. I hadbhadb called Budget 6-7 times during that time.
Very nice people
I live 3 hours from here and my car broke down in Lebanon and was referred to Cole N Sons by a friend that lives in town. Got it towed and left in the parking lot. Left my key and a note what was wrong. They were able to quickly fix it for less than what I first thought. They had it ready for pickup 2 days later. Would gladly use them again (I hope I dont have to however).
Ive been using this shop for years. They are usually busy but still fix my vehicle quickly. Many times they have suggested simple, inexpensive fixes when they can. Today though they almost made me cry in gratitude!! I was stuck in town, couldnt get the key to turn in the ignition. They came to my rescue in like 10 minutes. I was using the wrong set of keys!! They didnt charge me or make me feel like an idiot. Customer for life.
If I could give them zero stars I would. Took my wifes car there on Dec 26th 2018 for a timing chain breaking. Waited 3 days for it to be done. Cost $650. Then by April 23 2019 it came back apart because they only replaced 1/2 the timing chain assembly. Worst repair ever.
I highly recommend going to Cole n Sons for all your auto repairs and services.
Just plain didnt like their services felt overwhelmed and overcharged
Told me it would cost so much then charged me 80.00 more will never use again would not suggest anyone using them. Hope they go out of business
They always have great service.
Guys are flirty owners a lil crumpy or not much of a people person good service
5 star. Service
I went here early this summer to get my A/C fixed in my car it was a big mistake. I called the day before to make an appointment to seal and refill my A/C system, he was very short on the phone. The next day I brought in my car and told them exactly where it was leaking from, he told me they would look at it when they could. About 4 hours later I get a call from him asking if I ever had problems with my blower motor (which worked fine when I brought my car in) I said no it was working just fine. he said ok well its not working anymore and that he would try to fix it. He called me 20 minutes later saying the blower motor still wasnt working but that my A/C system was repaired, so I get there to pick up my car he said he has no idea whats wrong with the blower motor but said my A/C was fixed with no more leaks it cost over $200 to fix so I was hoping the fix would last awhile, it didnt 2 days later it was leaking from the same spot that I told them about. In the whole 2 days I had working A/C I couldnt use it because I had no working blower motor.Then just recently I decided to give them a second chance with a car inspection I called the day before to make an appointment he said be there at 8am the next day I asked if 8:30 would work he said no and hung up. Very terrible customer service. I call Twenters and they said they could get me in at 10:30 that very morning. They were so much better. I recommend if you getting any GM made car serviced go to Twenters.
Seems to be decent ppl each time I go there
No after hours emergency contact for their Budget Truck rentals. Lock box broken for key drop. Even went to the police that contacted them, no one cared.
I work here and its a bunch of good guys quick service and no jerkaround
Gone here for 8 years now. Larry treats me right.
Very fast service, friendly employees.
Really good place for auto repair
Nice place
Nice friendly service
Great and professional folks.
These guys were great!
Nothing like it used to be
Good prices
To expensive
Rockin
Efficient and quick.
Good
Similar to Uriah
Ummmm,,, yeah. :-(