Just got some fantastic advise over the phone from Michael in customer service and he offered for me to show up in person to show me the situation on my vehicle. I took him up in it and didnt regret it. He was incredibly knowledgeable and kind. I really appreciate the service and plan to come here for all my servicing car needs.

Get your snow tires here. Michael is very knowledgeable and friendly

After an area competitor wasted many days of my time and money I had my car transported to Wilson Tire where they were at the ready to repair/replace the tire during their busy spring season.Michael was proactive to the situation and ordered the tire instantly before he even knew if it needed to be replaced to save the. They did end up needing to replace it, but did so very quickly.Town Fair Tire didnt even inspect the tire when I delivered it, claimed to order it, yet 5 days later couldnt even confirm it was ordered or in the building.Thank you to Michael and the team at Wilson Tire Lebanon for the outstanding service!Matthew Sargent

I called in the afternoon today to see about getting my tires changed. Wilson tire was able to change my tires today. Good job Wilson tire for your efforts today.

I had a problem with my tire pressure light staying on for an extended period of time. I stopped by to ask about it and they promptly checked it and refilled my tires for free. They were so helpful and extremely nice.

Excellent . Very polite staff

Wilson Tire has been my go-to Tire location for 25 years. Theyre knowledgeable, honest, and very fair on pricing. I definitely recommend supporting this Small Business.

Excellent work & friendly service! I always trust the folks at Wilson! Spotless waiting room and well set up for proper distancing, including an outdoor tented area. The extra attention they always provide is so appreciated!

In their lobby with no social distancing even being attempted by anyone and out of all the cashiers/employees, NO ONE was wearing a mask. They were in and out of my vehicle and others vehicles with no face covering and masks during this pandemic. One way to spread this virus.:( Thanks Wilson Tire staff for the inadvertent exposure. It would be great if while being open to public you could make even a minor effort.

Awesome service personnel. When they start on your vehicle the are quick, thorough and efficient. Great workmanship.

Excellent. Fast, thorough, and real service. Would recommend to everyone 👍

Had the manager help me with something Very simple and told me what might have been the cause... Very great customer service!

Great knowledgeable place to get tires at a descent price

They abide by the TIA (Tire Industry Association) guidelines way too seriously. You dont need the tires to PRECISELY match the speed and load rating to the car. Just put tires on my car so I can go do other things. But why buy from here? WAY too overpriced and I keep hearing about their comeback rate. All set.

Always helpful

Very helpful and attentive service.

These people seem way too concerned about their perceived liability issues. Or at least thats the claim in order to force people to buy new tires. I clipped a curb while making a U-turn in WRJ, and tore the sidewall. I had my AWD van towed to Wilson. Even though the other 3 tires were not that worn (and thus about the same diameter), they refused to sell me a tire, and insisted that they must replace all 4 tires, due to their claimed liability concerns. I offered to sign a document absolving them of any liability related to the work, but they refused. Of course its not really about liability, its about forcing people to buy tires they dont need. That was certainly my last visit to Wilson.

The folks here are very professional, straight forward, honest and repair prices are fair. I had purchased a few sets of tires here in the past. No BS and never a problem. My Subaru had a bearing festering for a few weeks and this morning it started to scream, please get me some help. I called Wilson at 7AM and was told to bring it right in. Two hours later, a new rear wheel bearing and brake caliper was delivered and installed. While awaiting the parts delivery, an oil change and tire rotation was performed. No wasted time here. My car is all better now and I am a very happy customer. Thank you folks! Tony C.

Great service and prices. Had an issue with vibration in a used truck I purchased recently, they helped me find the issue and fix it. Even after the tires were balanced, they were willing to take a look at the truck again to determine the issue. The truck drives smooth now. Michael, the store manager, was a great help and made sure to see the job through and test drive it afterward to make sure it was working properly again. Great to go to a local tire shop and get such good service and competitive pricing. I will always go to them. Thanks again.

Good deals on winter tire. I beat the rush with help of staff and I did well with the price. service was above 5 stars but thats all Google will allow us 5 stars

Got there early today and was initially struck by how friendly and polite the guys were and helpful . When they opened the doors,again super friendly and helpful realizing it was all new to me getting a new vehicle inspected the guy explained what I needed checked the documents, showed me where the waiting area was and off he went and less than 30 minutes later they called my name and the lady dealing with the invoicing was friendly and helpful. Today at Wilson’s was a great experience in how customer service should and can be delivered in a modern well run business. Well done the Wilson’s team 👍

I was driving and all of a sudden there was a terrible noise in my front end. I was sure it was bad....but....the great crew at Wilson Tire Lebanon took care of it and me in just a few minutes. It turned out to be a little thing...they fixed it....NO CHARGE! Ive bought tires there and their service is first rate. Thanks guys!

This is the worst place in the area. Its popularity seems to stem from the fact that they have a large, comfortable waiting room. Well, its a good thing they do because if you go here for service, youre going to get to know it well. They dont take appointments. This is one of the most baffling and frustrating things a car-service place can do. What? Can you imagine if your dentist didnt take appointments? So, you have to either get there at 0-dark-30 and be one of the people waiting in line for the door to open (are they selling Springsteen tickets? – Ive never had to wait in line in the dark for car service!) or plan to spend about four hours waiting for a 15-minute tire change.Their tire prices are jacked-up, theyll go out of their way to look for things that are wrong with your car to lure you into repairs, and god forbid you do get the repairs done there as they will cost you twice what they cost anywhere else and hold up for about six weeks. Ive honestly never had a worse series of experiences with a service provider.Luckily, there are a plethora of other choices for tires and/or service in the Upper Valley if you dont mind a less plush waiting room. Oh, and there are also actually places that make appointments!

Blew out a tire on the highway, called around and Wilson’s took me right in. Great price, great service!

Had a slow leak on my first day of leaf-peeper vacation, and stopped into Wilson Tire - these guys were great! Friendly, cheerful, helpful, respectful to women (too rare in auto shops), and super speedy. I was back on the road in about 40 minutes, $36 to plug my tiny puncture. They insisted I return within 5-50 miles for a torque check, and when I resisted, since I was headed up to VT, they suggested I just go grab a quick breakfast locally and then pop on back. I did - torque check took 2 minutes - and I was on my merry way. Wish I lived closer so I could use this shop all the time!

Friendly and fast service. Convenient location.

Its a great place for tesla owners 😎

After 2 shops were hesitant to touch my new Tesla 3, Wilson Tire was recommended. I cautiously asked them if they could handle such a new and unusual car. Mgr Michael assured me that they could, and that I would not be disappointed (he beat other quotes on the Nokian snows, as well). He then pointed to the window behind him..a Tesla 3 up on the lift. My experience was perfect, and Michael and the guys are great, and take pride in their work!

I have used Wilson Tire a few times now to swap my pre-purchased winter tires onto my 2017 Honda Civic SI, and have always had a good experience with them. Like most places nowadays, they are very particular about the sizing threshold, for safety reasons, and probably in hopes to sell you there inventory, however they will install tires that arent factory spec or sizes, but only if they are within 3-5% of the OEM size. I have gotten the same tech and counter attendant every time Ive used them and he has been great about doing whatever he can to help. Ive used them to swap my pre-purchased winter tires which are slightly taller then spec, but are less wide, which compensates for the height, and while the computer indicated that they were past the threshold limit, the service rep spent the time to manually calculate the threshold with manufacturer specs instead of Honda spec, which was just enough to prove they were acceptable and safe. Just went in today to have them swapped back on and encountered the same issue, and after saying they couldnt and shouldnt have been put on, the same tech again manually calculated it and realized the installation tech had misread the tire size. The tech who misread the tires was very apologetic and sincere for the mix-up and came out after finishing to apologize again for the issue. He was also very careful when packaging my summer tires in bags and placing them in my car. Its a small car to begin with and several of the techs are big guys and is a pretty dirty job, specially on days when it recently snowed and the tires are covered in salt, dirt, and snow. So its nice to see a company that takes pride in there work and goes out of there way to help and provide customer service satisfaction. My summer tires were carefully inserted into my car which is a very tight fit for a coupe and were bagged and completely covered, and the interior was by all appearances spotless, and I tend to keep my car dealer detailed clean so that always makes me appreciate the care they place in the service they provide. They also reminded me to come back to tighten the lugs, and I was in and out, all in under an hour, without an appointment. Thats not typical, but even if they have no appointments available in the near future, you can usually go in and wait and while it may take several hours. They will always get them swapped before the days end. I dont recommend waiting under those circumstances, but Ive always had a pretty positive experience with them and feel like my cars in good hands when with them. Im always nervous, specially with non dealer garages that are high volume services but Wilson Tire has yet to disappoint me and definitely recommend them over all the alternate warehouse outfits in the area, and Ive used most of them. All in all, this is the only place Ive felt comfortable with returning to.

Staff were very friendly and helpful with my alignment. They even saw my veteran plate and gave me a discount without me asking. Great service.

I have been taking our family cars to Wilson Tire for the last 3 years. They always provide great, friendly service, competitive pricing, and it is a comfortable place to get some work done on my computer while they install my tires. I have recommended them to family and friends and everyone that has tried them has had a great experience also. My dad will now only go there after going to another shop for many years previously. Big thumbs up to Wilson Tire.

Excellent

Excellent service and knowledgeable staff. Very customer focused. No appointment needed and reasonably priced.

Fast service I got 4 new tires in a few days after I ordered them with a lifetime of free rotation. At a reasonable price.

This place is great! I actually live out of state but was in Lebanon at the time and really needed new tires. They have really competitive total costs compared to the big tire places and amazing service. Was able to get prices and ask questions through email with quick responses. I needed to drop vehicle off before they opened but had trouble getting a ride. Mike, the store owner offered to personally to give a ride way before they opened. who does that?! Way above expectations for a tire shop but this should be the new standard of business!

My car started making a noise on the holiday weekend. Andy guessed what it was over the phone. They were very honest about the wait time the day after the holiday and so I brought my car in the next day.The gentleman that helped me today was phenomenal. He even took me into the garage to show me the issue - a loose heat shield! Such great service.Michael even remembered my snow tire purchase and inquired how the tires worked out.Definitely would recommend this team!

No better place to get tires.

Ive been doing business with these guys for since before they moved to there new location. Always fair on price and service. If you read the comments that accompany the low stars youll see they are from people who think they are the center of the universe and should be waited on hand and foot. Its a tire place not the Hilton spa. And as far as the guy who got billed again, i notice there where no details to accompany your scorn. Oh and note that i use my real name because Im not here for vendetta Im here because i would recommend this tire company to friends and family.

I had my snow tires put on my new mini today. The price was more than I thought it should be. When I got to the dealership, I was informed that there would be a surcharge because the tires were new and they did not sell them to me. I said this did not make sense because they did no additional work. I paid $146.00 to mount and balance four new snow tires on a brand new MINI. The manager said that there was nothing he could do. Im going to take my business elsewhere in the future. We all have options.

These guys make buying tires a great experience. Solid advice to match your particular needs and friendly service. Have bought three sets of tires here.

Nothing but good things to say, courteous and professional staff, very helpful!

Terrific service and convenient location. I called around other places for quotes and in the end Wilson was the best in town. Highly recommend!

Very knowledgeable and friendly staff. Although busy at times so plan ahead to drop your car off. They offer drop off service around Lebanon and Hanover area.

I was quoted a price for putting tires. Then told a more expensive price because I brought my own....brand new tires.....the price started at $118 but after finding out my tires were new the price went up to $180 just to mount and balance some tires!! Then I ask about studding. .... $30 a tire for that..Needless to say I left and went to town fair tire on exit 18 and only spent 99 to mount balance and aligned.....and $19.99 per tire to stud.

Always an excellent experience from knowledgeable and friendly people. Even when they’re extremely busy they are up front about wait times and they do their best to give you a ride to where you need to be.

Got me in for an inspection one hour before close, were very polite, helpful, and willing to chat honestly about things to be aware of with my car. They even told me how to fix several issues myself rather than trying to convince me that I should pay them to fix everything.

Phenomenal people. They dont waste your time, and they treat you like family. I went there because I was having a circuit issue, fuses kept blowing. They looked at the car, looked at the fuse, looked up possible recalls for the vehicle, they came up with possible causes for said probem, and although they dont perform those services at Wilson Tire, they willingly called another auto service they vouched for, and tried to get me an appointment. They truly went above and beyond. Its good to know that there are trustworthy people around.

Great place. Quick service. Friendly atmosphere and great prices

Great service and free tire rotations. Good quality tires and competitive prices. I will be buying my tires here from now on.

In and out in an hour on a Saturday morning for state inspection and oil change. Reasonable price.

Fed some line about having to run more air pressure in a higher load rating tire on a light Jeep, then wanted to charge $175 for mounting and balancing 4 tires, then told us they would not do it because the tires were .1 inch taller than their allowed range for that vehicle. Waste of time. Took our business down the road and saved $75. I hope this helps and thank you for reading.

Great staff, free shuttle, but $120 to swap tires???? I found a local shop to do it for $45. Ill never come back

Way over priced gor an inspection.. Unnecessary to charge 60 for a regukar inspection.. especially since you can get them for 35 dollars else where

Excellent customer service. Very informative. Friendly and excellent prices.

Always work with me to get the best deal and the best service. I went to another tire store to have my summer tires put on because they were cheaper. You get what you pay for. And Ill pay to have Wilson Tire from now on!

Manager says along with my tire quote, we will match or beat most local competitors prices, even online pricing. They most certainly will not match competitor prices, not even close. Wilsons prices were fully $30 higher PER TIRE. Then they tack on disposal fees and TPMS service fees PER TIRE. $175 difference. When I showed him the quote I got from a local competitor, he said he couldnt match it and the I should get them at the competitors shop. Thanks, I will. Meaningless price-match guarantee, sky-high prices. I dont how this store is still in business.

No fuss no hassle Wilson Tire was like a one stop shop with no pressure had my car done in no time. Compared to their competitor TFT dont even begin to compare to the quality if service from Wilson Tire!! And I have dealt with TFT and never again...

Wilson Tire is truly a family business. These guys are incredible and dont beat around the bush. There a straight to the point company and do not rip you off. I had taken my car to them because another tire company (Tire Wearhouse) screwed up my alignment and tires and the guys here fixed it at an extremely low cost and did extremely right by me! I would trust Mark and his crew here with what they say and would stand by there work as if it was my own. After getting my car back it feels like an new car and runs better than before 10/10 would reccomend and well be using these guys for my usual oil changes and inspections form now on!

They are excellent with their customers, fair and knowledgeable; I have the utmost confidence in bringing my vehicle to them.

They are professional, efficient, and reasonably priced. Have used them for a few years now and have always felt well treated and gotten the services I requested.

Great walk-in tire shop. No appointments needed. Just arrive early.

We came to Lebanon, NH due to my dad having surgery scheduled at Darmouth Hitchcock Hospital. The day we arrived we got a flat tire!!!! Two people from the Jollys Irving Gas Station changed our tire out of such graciousness. Then a woman customer called Wilson Tire for us! They stayed open until we could get there….Kudos Wilson Tire!!! Brian and all of you gentlemen,…thank you.

They are true professionals in the tire buisness. They support the community and most of all great friends.

My family and I have used Wilson Tire over the years many times. Their staff is very professional, especially Michael who has been there forever!

OUTSTANDING SERVICE! I was on my way to Hampton Beach when I tapped a curb and it blew my tire. I had a tire but it wasnt on a rim. I called Wilsons Tire in Plymouth and Matt Huppe assured me that no matter what, he was going to get me a tire on my car with out a tow truck, even though he was very busy that day. He got the tire changed very fast. Without Matt we would have had a lot worse of a day but he saved us from that. In the end, even with the blown out tire incident, I left with a smile and happy as could be because of Matts help from Wilsons Tire.

Somehow they think they can charge 50% more than any other garage in the area for a state inspection. NO WAY IM PAYING THAT MUCH

Good prices and good service.

Tire alignmentIn and out. Great service

The employees are great. I know Im in good hands when I bring my car there.

Really friendly staff! They got me in and out of store in no time!

Awesome customer service awesome tech guys pearli did an awesome job with our alignment thank you everyone at wilson tire

We bought snow tires here in the fall. My wife went back recently to have her regular tires (the same ones they removed in the fall and only a year old) put back on and they tried to scam her into new tires because her tires didnt meet manufacturer spec. What a joke....

Very friendly staff, great service

Great customer service and good prices. I will be bringing my car back for any future needs.

Always take good care of us for a fair price.

Unfortunately, i must inform wilson tire that for a $70.00 repair bill, they lost our potential tire business.my fiance and i just moved to the area with two vehicles in need of snow tires come winter.i had some repairs done at wilson that needed re-doing, instead of re-doing the work for free as anyone would have expected, i was billed $70.00. it was a manager judgment call for short sighted profit instead of long term customer loyalty. you lost us on this one. too bad for you...

They dont make appointments, wait times can be 2-3 hours and when I called ahead to make sure they had they had the tires on-hand that I had ordered they responded we dont keep any details in the computer, can you give me your tire size....

Great staff good service

Outstanding service and people here. We will be back for other vehicles.

Best tire shop EVER!!

My family has been going to Wilson Tire for over 30 years. Their excellent customer service is one of the reasons we continue to use them.

Bunch of hacks!

Andy very knowledgable and service oriented.

Always great service and great tires and prices

Great service!

Always satisfied on my regular visits

Scam through and through. Went to have my brake pads done, and they told me they couldnt use any customer supplied parts at all. Fed me some BS line about being Goodyear certified something. Claimed it was a nationwide network of shops. Ive literally never heard of it before.

Very friendly, very knowledgeable, seems a little expensive.

Great service, but busy

Fast, efficient and caring.

Fast and friendly.

Fast and good service

Great service and staff

Friendly, fast, professional.

Fast and friendly

Everything as it should be.

The go-to for tire service

Great