The store is nice, and the staff are friendly. What I dont like is the extreme price gouging on some of the necessities like charging cables and such. Do yourself a favor if you need cables of any kind, and are able to wait a few days for them but them online. The chairs here are decently priced along with some items you wouldnt think of. Just price check some of the items before purchasing.

Lori from Tech services was a bit rude when I stopped to ask her a question this morn. I am a District Manager in retail and thought she could have been a little nicer and more helpful. In return I returned my item and decided to go elsewhere.

Continually disappointed when I visit this Staples. Today was no different. I was looking for a chair mat, there were none on the rack so I checked their website and it said there was 31 in stock. I went to fetch an associate for some help. This associate, Sarah, proceeded to tell me that there was 31 in stock but that she would have to order me one. I requested that she check in the back seeing as both the store system and website say they some. She refused and stated that she doesn’t need to go look because they would be on the rack. The rack isn’t even big enough to hold 31 mats. I again requested that she just check, she again refused and I started to ask another question when she abruptly walked away to talk to a friend that walked into the store. The leadership of this store needs to do a better job of training it’s staff.

I have been coming to this store on a regular basis for the past five years. The staff is outstanding and the service is SUPERB. There are many names I could mention over the past years of providing quality service. Most recently, Mark provided top notch service for my professional needs with my business. Thanks to all of you for just being the best of the best.

We literally come in here all the time for different things and I bring my 1 pound yorkie everywhere we go. Came in here today with her wrapped in a blanket in my arms and Lori attacked us saying she isnt allowed in, it was too cold to leave her in the car. It isnt that she said we couldnt bring her I, its the way she rudely approached us. Will never be back here again. Shes bipolar, you can just tell by the way she spoke to us vs. other customers. Zero stars for staples

Excellent service and easy to find what you need

The service is exceptional, particularly the Geek Squad for assistance with computer and electronics issues and purchases. A very comprehensive assortment of office and personal equipment and supplies can be found here.

Its cool. I got it at Walmart.

Every time I go there, staff are visible, but thats about it. Alive but not really helpful. My last visit, I went to use a copier. There was a young man behind the print desk who did not greet me as I walked by, even though he was standing there alone with no customers. I walked over to a copy machine and started to use it. I got to the payment point, swiped my card multiple times, and nothing happened. So I turned around and asked the staff member for help. I told him I must have been doing something wrong because it wasnt taking my card. Then he said, Oh that machine isnt working. Dude, I was there struggling for 5 minutes. Really? So I moved to another machine, and while I was making copies at the new machine, he put an out-of-order sign on the other machine. True story.

Order off amazon much cheaper and quick delivery. Don’t support companies that tell you to wear a mask.

I have great and very understanding help.took as much time with me and was very patient with my questions and phone issue. Couldnt be any more pleased.

Karen in the printing department was awesome! She helped us so much and was super cool! Very nice lady and JJ was helpful also!

Tried to buy a laptop for my mother. They had one on sale that was a good computer, but didnt have it in stock. They told us to order it online and it would ship to the store. Okay, no problem, except it was $50 more online. My mom stopped at the Reading store and the laptop was $10 cheaper there, but they didnt have it either. Of course they tried to sell her the more expensive one that they conviently had in stock.I dont know why prices are so different, but it feels like false advertising since we could not get that laptop at the advertised price no matter what. Instead, we bought directly from Dell and got a better computer for the price. Never again will I recommend checking Staples for a computer. I dont know why they even display them anymore--they never have the good ones in stock.

I ordered a calendar 2 days before Christmas online, and I received notification that it was ready 2 hours later. It was ready and perfect! Great job!

Great experience with copying services. Had me in and out in about 15 min or less! Will use their service again. Recommended to all.

My go to for a quick ink run

Came here hoping to purchase a new laptop and everything I wanted they needed to go back and check to see if they even had, which of course they didnt. Truth is stores like this are rip offs, especially technology wise. You can save yourself money and headaches by simply shopping online w amazon or newegg. Their tech support is a joke, my 11 year old son has a better understanding of computers and computer related technology than the experts they have manning that area. Hey I guess at least the stores clean and nice?!

Great place to shop. Staff is always friendly and readily available. Its one of the few shops I actually look forward to visiting!

They had a printer thatll suit my need at a reasonable price

They have some good deals sometimes and I like their Rewards program.

No one greeted me or asked if they could help. I stood at computers 10 minutes. Then came back with my daughter. We looked at and discussed computers 10 mins and still no one greeted us. Took information down and will purchase from Amazon. If all Staples are like this theyll be the next chain out of business. Customer service none existent. This is not the 1st time this happened to me at this store, used to be a lot better.

The Store Manager helped me out tremendously, I couldnt be more greatful to him for his help, he is truly one of the best General Managers I have ever dealt with!

They help me print and copy important documents that I need off of my email so I can mail. They make me feel less dumb lol

Would give zero stars if I could.Service technician is never there come back tomorrow although as they are talk to him on there fancy little radio. I can hear him answering in the corner office.I’ve tried several times, all ways the same answer. Never going back to this store for anything.

Great selection of supplies and the very best disposable hot drink cups sold anywhere.

I worked here in the past and the crew at the time of this review is fantastic. If you have a computer that needs fixed, sean is the best in the area.

A Pretty clean store with everything u need

Its a school for learning

Great crew here, thanks for helping me on a really busy day!

Loved it can find nice things

Good back to school deals but frustrating that they spread all the BTS items all over the store. Took me 10 minutes to find 2 items.

Great store to shop, friendly employees n tech support

We have warranty on computer. They do good job regular checkup

Staples in Lebanon is a completeStore. Management and staff are very good.

I was well please. I found what I needed with the help of courteous and helpful employees.

Just went in for copys was fast and easy

Staples is a great place for office supplies.

Very customer satisfaction focused!

Mark is your man. Dont let his mild mannered demeanor fool you!

I went there to get my I phone screen fixed. Next day I noticed my phone screen was falling off my phone. Also I didnt even drop my phone and it cracked. The sensor in the screen for the mute button is messed up.

Great selection and customer service

Thank you Noelia and Kayla for going above and beyond with my printing needs.

Calling the store seems like a mood point should just remove phone number 15 mins waiting and noone answered

COME ON STAPLES COME ON! lolLet me and others lock the bicycle in front of Staples!

Staff were courteous and helpful

Better price on what i was looking

Great place!

Excellent store

Will match prices for the same item from Amazon.

Im glad they added Tide pods and slime, we use these items a lot in my office.

Great deals

Had what we needed for school.

I like this place a lot I can find all the stuff I need. I wish the would carry Mac books. But its a little expensive but not to much.

I bought a computer and told them what I want but had programs installed that I didnt need what I wanted were not installed

Good prices

Staff no where to be found.

LUV STAPLES

Friendly employes