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Dairy Queen East
1512 E Cumberland St, Lebanon, PA 17042, United States
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Dairy Queen East
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Ja
Review №1

They don’t serve sandwiches at this location, but the ice cream was good. The place was very clean and the cashier courteous. Unfortunately I still want a sandwich, so I will have to go somewhere else as well.

Ni
Review №2

I stopped with my son during a special day. They were open for dine in with shields between customer and staff at the counter. We were able to immediately place our order and received it promptly. Tables were cleaned/sanitized recently. Ice cream was delicious! The staff gave us great customer service.I would recommend this location for ice cream but note that it is a treat- only location without a grill.

He
Review №3

Loooove the icecream 🍦 😋 and the service is great...friendly well-mannered persons

Me
Review №4

This establishment is so great at SCREWING UP drive thru orders. Im sick it. We pay for an order and when you get home, its something totally different. Is there anyone WHO CAN TRAIN THESE TEENS THE RIGHT WAY???

Em
Review №5

Triple berry smoothie was amazing!!!!!😋fairly quick service...

Lu
Review №6

They make the BEST peanut butter shake and will even put in extra peanut butter if you ask!!❤

Ja
Review №7

Popular, line for drive through. Drive through lane not marked in parking area, confusion. Great treats, worth the wait !

Jo
Review №8

Got off work one day.. had an eye dr appointment to get to.. but before driving for an hr plus I wanted some ice cream.. and orea blizzard to be exact.. the girl asked me which size so after seeing the cups I settled on a medium.. the girl brought it out.. turned it upside down as they do.. than said $5.18 .. I kinda stumbled and asked how much.. she repeated what she had said.. so I had to go grab 18 cents from my vehicle as I only brought in a $5 and actually was expecting change.. was a good blizzard but not exactly sure it was worth over $5.

Ga
Review №9

They have a great selection of ice cream cakes ready to buy. They will write on the cakes for free while you wait.

La
Review №10

Fast and delicious. Peanut buster parfait are always made to the same standard on each visit.

Li
Review №11

Best ice cream ever. Now if the employees were a little more cheerful at drive thru as they are inside you would be 5 star

Bo
Review №12

Always good lines can be long but its worth waiting

Mi
Review №13

Very slow through the drive-thru but all ordered items were correct and delicious.

Je
Review №14

DQ east is a bigger store then DQ west with more seating, and just as clean

Le
Review №15

I wanted to take the time and carefully write out our experience. Its not Dairy Queens fault. I was visiting my family last month and we decided to go get some ice cream at Dairy Queen. Upon the drive through, I ordered a banana split and mother ordered a cheese cake blizzard. It was sometime during the transaction payment mother took notice to 3 of the employees just standing there pointing up and one holding a cup. She asked the girl if they knew what they were doing or just learning. The girl replied no, everything is fine. After we got back to the house we started eating. Mother told me this is the worst tasting blizzard she has ever had. She insisted that it took 3 or 4 of them to make her blizzard and clearly had no clue what went in it. Maybe we just caught a bad night and there were some new employees in training or they just didnt have the full experience. Either way, since this is my review and not mothers I felt to be fair for both sides I wanted to take the time and write out my review and give our side of the story.

Mi
Review №16

Good Soft Serve! Awesome Blizzards!

Mi
Review №17

Great drive through service .friendly workers.

Ca
Review №18

Clean and spacious. I only went to get an ice cream cake. They are expensive but so good.

Ja
Review №19

Staff has to learn how to make and mix blizzards and shakes. Tell them no whipped cream and get whipped cream, every time. Keep going because I hope they improve.

Ri
Review №20

I always get a banana split when I go there I like to have two of the dips of ice cream chocolate and one vanilla instead of the typical three vanillas they never give me a hard time about it and the banana split is always made the way I like it with Jenners amounts of toppings and whipped cream on top

Ke
Review №21

As packed as it was I think my daughter and waited 5min in line thats in incredible

Lu
Review №22

Awful place... and I’m a regular here... not anymore. I will no longer go there. My wife and I were refused service because we didn’t have masks on. The CDC, PADOH, and President Biden all said, “vaccinated people don’t need to wear masks anymore”. Dairy Queen is spreading anti-vax/anti science conspiracy theories. I even offered to show my vaccine card, but was turned away. I guess some businesses will continue to let politics control them... with no data or science to support their policy. Sad day for Dairy Queen... They need to update their policy ASAP and follow the science!

Je
Review №23

This store is bigger and with more sitting then DQ west

Pe
Review №24

Just had a bad experience here. I was refused service for following CDC guidelines about masks no longer being required. Had my vaccination card in hand yet was refused service. DQ is not a scientific institution. DQ does not know more about Covid than the CDC does. Follow the Science and CDC guidelines on masks. Masks are no longer required, time to let them go. Will not be going to a DQ until they start following the science.

De
Review №25

Poor customer service, for how many people are working in there, they could be a little more polite to guests

Aa
Review №26

I picked up a to go order the other day and was ready quickly, I had to wait 15 minutes to checkout. No reason for it to take so long. I was really unimpressed with the quality of food too.

Gl
Review №27

Absolutely great Dairy Queen Never a long wait

An
Review №28

Overall good experience decided to go inside because the drive-thru was a long line it was clean inside friendly staff and quicker then the drive-thru would have been

Ro
Review №29

Friendly, upbeat staff and delicious as usual

Ph
Review №30

All we got was two ice cream cones and it was over $5 total rip-off but it did taste good

Ju
Review №31

Fast friendly staff

Ma
Review №32

Fast service & EXCELLENT product

Lu
Review №33

Picked up an ice cream cake. Yum! The clerks were attentive.

Ca
Review №34

Had a hot fudge sundae!!! Added peanuts!!!! Very good!

Je
Review №35

Always a long line but it goes pretty fast.

Ry
Review №36

Great staff, great treats!

CA
Review №37

Its ice cream who doesnt like ice cream!

Mi
Review №38

Never a disappointment to me and my kids LOVE it !

Cu
Review №39

Good ice cream, good service.

Su
Review №40

Good service. Always a line.

Jo
Review №41

Good ice cream 🍦🍦🍦

Pa
Review №42

The best dairy queen in Lebanon co

Ja
Review №43

Strawberry milkshake deli bars and a banana split all good Sundays

To
Review №44

New social distance lines inside. I order the blue slushy & pint or quart soft serve to share with my furbabies. They are fast, attentive, and well trained. Best ice-cream around... dont know about yall but a entire quart can be freshly made for less than 5 bucks!!

Ge
Review №45

Awesome love there Reeses chocolate peanut butter cup blizzard. Employees are friendly n polite. Stay on top with keeping place clean. There in a great location. Its my opinion,what Ive notice when I stop in. I love Peanut Butter. Thankful,Blessed n Grateful for all n everything. Have a great day/evening!!!! 😋🍦🍧✌

Ki
Review №46

Good use of social distancing that appropriate sanitary shields of plexiglass set up between the customer and the registers everyone in the store was wearing masks. The blizzards served or as good as any other same fine quality provided by dairy Queen with their delicious treats.

BR
Review №47

Very good ☺️ thanks

no
Review №48

Very busy tonight. Drive thru wrapped around the building but wait was minimal and service was fast and accurate........very pleased.

Da
Review №49

Root beer float was terrible, either soda blew and was flat,no root beer taste at all!

El
Review №50

My milk shake was gross

Do
Review №51

Staff every friendly ! Nice to step back in time and the ice cream was good . Visit this place worth it !

Tr
Review №52

The best buster bars

je
Review №53

Always fast n my order is always right

Pa
Review №54

Tried the Wonder Woman Collision blizzard... and enjoyed it. Very chocolatey. 😁

Er
Review №55

I think it speaks for itself. Love you Mrs Queen

Ch
Review №56

🙂

Ma
Review №57

Absolutely the best ice cream

De
Review №58

Love their ice cream!

Ra
Review №59

Pleasant workers and very clean establishment. The only dairy queen I go to in area.

Je
Review №60

Ive been going here since I was a little girl. If you have kids you will love that behind the store theres a creek with ducks and theres a kiosk that has corn to feed them. A nice family outing.

ja
Review №61

Always friendly. Although the drive through window recording says can I take your order and then they want you to repeat it

Ja
Review №62

New in area, been here twice and best DQ Ive been too .. mixed right, great service ... if I had one complaint it would be the speaker system when ordering.

Ca
Review №63

Good ice cream

jo
Review №64

Was there 20minutes before closing in drive thru n didnt serve us n other that where there before 8 .lousy service say u close at 7.30 if want act that way .we can go elsewhere for better ice cream .

Li
Review №65

Pumpkin Blizzard is SOOO delicious 😋 Highly recommend!

Co
Review №66

I had ordered a custom ice cream cake for my sons bug birthday party. They decorated the cake exactly the way I asked! As always the cake was delicious. Plus it was an amazingly affordable for how customized the cake was to the party theme. Thank you DQ!

Al
Review №67

Made my order well even with some extra requests

Af
Review №68

Delicious ice cream. Great place for cold snack.

Ja
Review №69

The service from the young lady was great but now 2 times i been in there and the managers just talk and do there own things while the employees run around and try and keep up. And they continue to do nothing while the line gets bigger. Smh

Je
Review №70

Lonnnnng lines at drive thru but its dq so the ice cream and blizzards are well worth the wait. Just make sure to tell them the blizzard better have goodies more than half way down the cup!!! They tend to not mix well when rushing it becomes a hand mix kinda thing and u just have plain ice cream for half a cup.. I know it sounds rude but TRUST ME.. SPEAK UP and your blizzards will be the BEST!!

Lo
Review №71

Great place. Can be a long wait.

Ta
Review №72

We ordered a medium twist come and a small vanilla cone dipped in chocolate.

Ma
Review №73

Even with COVID-19 precautions in place, they havent lost their humor or manners.

Aa
Review №74

They had free cones today for the first day of spring! And you could get vanilla, mixed or chocolate! Clean establishment and we had a full group of girls that got served rather quickly. I got an extreme chocolate brownie blizzard that was really good!

Fr
Review №75

Has the Oreo cheesecake blizzard. Excellent dessert

Ki
Review №76

We were there a half hour before closing time, but we had excellent customer service! We paid mostly with coins, and they were as accomodating as they could have been! We did receive our blizzards without any spoons, but they tasted great!!

ro
Review №77

Had ice cream.

Ro
Review №78

This quiet Dairy Queen is clean and has a lobby that seats many. The drive through is fast, typically. And the food is great, as you would know. It is usually busy summer evenings. And the staff is usually friendly and correct.Take ice cream cakes or dilly bars home for treats, or custom Blizzards.Great place

Ru
Review №79

Rapid service, courteous employees, good treats

Ne
Review №80

A good place for a treat. We try not to go too often. Sugar is not a good thing for your health

Ig
Review №81

Delicious ice cream and great service keep me coming back!

Ly
Review №82

All I wanted was a twist cone dipped in chocolate jimmies..I got handed one with rainbow sprinkles...I voiced my disappointment and the girl even said as she hands it to me oh yes it was suppose to be the chocolate jimmies ..so yup I used a napkin to wipe them off.. she did offer to get me a new one...but general rule of thumb never send food back...🤨

Ry
Review №83

Was fairly disappointed to find out that my peanut butter lovers blizzard wasnt made properly. These are my favorite summertime ice cream snacks and I look forward to having one of these every once in a while. Today I visited the store around 12:40 p.m. And I ordered a medium Reeses peanut butter lovers blizzard. Anybody who eats 1 of these definitely has a very overwhelming taste of peanut butter. Which I absolutely love. But today it was extremely vanilla like. Come to find when I dug a little bit deeper the whole bottom half was very good like a normal peanut butter lovers blizzars. Its like they accidentally made a small and then filled it up the rest away with vanilla on the top :( it was still quite tasty but just disappointing to know that the employees are cutting customer short of the peanut butter goodness and the rest of the goodies in a peanut butter lovers blizzard. Especially if you pay $4.87 for a medium blizzard.

Ja
Review №84

James Morrissey (the original) celebrating his 90th with his grandkids James IV and Olivia. He tried his first blizzard an Oreo cookie one and he loved it! I have appreciated Dairy Queen visits since going there after a little league baseball victory!

ma
Review №85

Got our cake here for my daughters 3rd birthday staff was great and fast

To
Review №86

Wonderful I.C.

Ch
Review №87

No place beats dairy queen. This one open all year and am always pleased. No complaints. Pleasant people. Fast drive thru.

Ry
Review №88

Service was okay, misleading on the menu app, they dont serve hot food here.

Li
Review №89

Love my peanut butter blizzards

Jo
Review №90

I go here a lot and they usually have my order correct! I usually get a Brownie Blizzard with Extra Brownie, and a Oreo Blizzard Add Brownie, mine was good the Oreo one had no Brownie in it, I called and Rita the manager basically tryed telling me it was in there because (She Bagged it)! And I told her I didnt see it or taste it, then she said she would send me a coupon but she kept saying I know it was in there, like would you like me to drive all the way back to show you? Like I said I come here a lot and have no problems but the Managers are rude!

Li
Review №91

The Banana spilt Blizzard I had was more like a milk shake not a Blizzard.My husbands Reeses pieces Blizzard was fine.Most likely made by different people.

Wa
Review №92

Its just the cats nuts ya know . Almost brought a tear to my freaking eyes. I love you Mr parfait

Us
Review №93

I had good ice cream but I think ritas is better.

Th
Review №94

Part of a fortune 500 company, charges an arm and a leg, yet doesnt accept wireless payment. Incredible.

Ai
Review №95

Love that they put on their cakes right while you wait, very friendly people

Al
Review №96

Great food and icecream!

Ro
Review №97

Young kids working didnt get the flavor milk shake asked for so I drove around to the pickup window an throw it out on the ground there waa about 9 young kids inside working what a joke Ill not be going back twin kiss is just up the road a little father

Jo
Review №98

I enjoyed the Heath Blizzard! Dairy Queen vanilla ice cream is very good. The servers are great!

Re
Review №99

The manager could learn a thing or two when it comes to the way she treats customers. She’s extremely rude and unprofessional. I will no longer be giving this Dairy Queen my business.

Ke
Review №100

Very good ice cream on a hot day

Information
55 Photos
100 Comments
4.3 Rating
  • Address:1512 E Cumberland St, Lebanon, PA 17042, United States
  • Site:http://dqeast.net/
  • Phone:+1 717-272-9922
Categories
  • Ice cream shop
Working hours
  • Monday:11AM–10PM
  • Tuesday:11AM–10PM
  • Wednesday:11AM–9PM
  • Thursday:11AM–9PM
  • Friday:11AM–9PM
  • Saturday:11AM–9PM
  • Sunday:11AM–9PM
Service options
  • Delivery:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Atmosphere
  • Trending:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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