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Automotive Solutions
499 Kevin Ln, Lenoir City, TN 37772, United States
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Automotive Solutions
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Ja
Review №1

I am so pleased with Automotive Solutions. After my car broke down, I called AAA and they recommended them. Even though they were very busy, they had my car fixed in 2 days and it was much cheaper than I was expecting. They were so friendly and very respectful. I will be using them from now on.

Te
Review №2

Ive been going to Automotive Solutions for ~10 years. Theyre the best and most honest service shop Ive ever worked with and the customer service and communication are terrific. I moved several miles away from this shop and still take all of my family cars there. I highly recommend them.

Er
Review №3

Excellent experience. These guys are very honest and professional. Would definitely recommend

La
Review №4

These people knwhat they are doingAffordable. Efficient and friendly service and employees

Be
Review №5

Honest and trustworthy. Didnt try to gouge me with things I dont need. Fair price, great customer service.

Ri
Review №6

Professional shop and technicians. Feel comfortable that they will not do any unnecessary work.

Tr
Review №7

Wonderful place and service. Barry is great to work with and very honest. They never recommend services that are not needed.

Fr
Review №8

Best place to go get any car or truck fix. Been using this place about twenty years. Hard to find anyone who can really fix a sick car today. Better and cheaper than a dealer. The owner is there and wants your business.Had many cars and trucks tolled there. Last problem was a leaking Rad which they replaced. Great oil changes. Cheaper and better care than the little walmar... services.Only problem is I wish they was right near us but AAA tolling takes care of problem. They got what it takes to do the best Job. Men who are gifted for car work... Car Gifted people are so hard to find now days.

Le
Review №9

Barry and his team take wonderful care of all their customers! They go above and beyond anytime we need something and always make sure we get the best deal possible! The entire office is very clean too. Theyre very professional and always communicate! I would recommend them to anyone!

Bi
Review №10

Very good mechanics and honest as the day is log!

Th
Review №11

Service is great, and gave me air to fix tire and was super nice, will do business there again because of their employees and management are very respectful

Pa
Review №12

Havent done business with them. They gave me a quote on a used transfer case, I also got some prices myself and they wanted to charge me double than what the salvage yard wanted.

Su
Review №13

Good service

J.
Review №14

Barry & Lynn run a great & clean shop! They do great work! Extremely trustworthy!

St
Review №15

Honesty, integrity and exceptional service. I had one of those hard to find problems—my engine shut off frequently but randomly and then 15-45 seconds after it died it could be restarted. I took it in to Automotive Solutions and over the next several weeks they ran a wide range of tests and drove it for hours. They even had to put gas in it. Of course, it only quit on them once (classic, right?).When they returned it to me, Barry was candid and told me that they hadn’t been able to replicate the problem often enough to identify the cause. (They easily could have replaced some random part(s)—or not—and claimed to have fixed it.) As a result (despite the fact that they had worked on it for hours), they refused to accept any payment, even for the gas they put in it. Two weeks after I got it back, Barry even called to check to make sure I hadn’t had any more problems. I have now driven it for three weeks and haven’t had the first problem. Automotive Solutions is a rare find—I am a customer for life.

Da
Review №16

Barry and Lynn are always there when you need them. Customer service and technical skill is top drawer. You can always judge competence and pride by the appearance of a facility and Automotive Solutions is spotless, well organized and as comfortable as your front porch at sundown.

Je
Review №17

The abolute best mechanics I have ever had service a vehicle. They are excellent at what they do and so professional. Beyond that they are honest, kind and very fair. They are now my tried and true auto repair shop.

Ka
Review №18

Excellent service. The guys at Automotive Solutions went over and above my expectations. Very pleased with every aspect of my car repairs. Recommended highly.

Ma
Review №19

Great repair shop with a lot of experience with any sort of automotive issues. I have had to take my car multiple times for simple issues ranging from ac problems to transmission issues. Very inexpensive as far as diagnostic work. Highly recommended

Ma
Review №20

Appointment on time. Friendly owners. Nice job done.

Si
Review №21

I recently had my car fixed at Automotive Solutions.I like how friendly the front desk is and how easy it is to understand him.He describes things well and has a positive attitude.He acts like he actually enjoys being there.Other places I’ve been to have not had such good customer service.They also tried to keep costs at a minimum.Will go back for any future car needs.

Jo
Review №22

Fast, friendly service. Many places make you feel uncomfortable... not here!

Je
Review №23

Barry and Lynn are the best. Had a no-crank issue with my vehicle and they were able to diagnose and repair the problem.

Ju
Review №24

Very professional and honest. I took my 12 year old truck in for them to check out for any items that needed replacing or repaired. They came back to me that the truck was in good condition and didnt need anything at this time. They didnt charge me anything for checking the truck out, that is unheard of in this day and time. I continue to support them with my business and recommend them to my friends and family.

Ma
Review №25

Barry and his team have done a great job on everything Ive taken them. Very honest and straightforward.

Mi
Review №26

I take cars there often VIA tow truck, mostly travelers away from home broke down, Auto Solutions Guys are Great an they get many nice stranded folks back on the road in a timely manner . Very fast an Good Quality work.. There also AAA approved so that tells You alot about them, high standards an always good reviews ! Thank you Auto Solution Team keep up the Great Work !

Ja
Review №27

They do great work and always have!

Lo
Review №28

I have been a client of Automotive solutions for many years. The owner is a great and honest person and actually cares about your needs. The staff are highly trained automotive technicians that really know their job. Highly recommended.

Ta
Review №29

My wife and I both have our vehicles serviced here and we couldnt be happier. The staff always takes great care of us and they provide high-quality service for the best possible price.

Sh
Review №30

Nice, knowledgable, and helpful. They checked out my car to determine if my alternator was bad like Id been told, and didnt charge me when they found that it was fine. I will definitely be going back to them in the future.

To
Review №31

Friendly, honest and efficient service! Best in the area.

Gi
Review №32

Barry & his staff are excellent in fixing your car. His prices are reasonable.They are all so friendly & accomodating to your schedule. They are the best & I went there for 15 yrsUntil I moved to sc

Ni
Review №33

Barry is the most honest mechanic around. I thought my brakes were shot after driving with the parking brake engaged for a couple miles resulting in a dense burning smell and unresponsive brakes, but after I dropped my car off at his shop he gave a me a call a couple hours later saying my brakes are fine and that I just overheated the fluid. He could have easily charged me for repairs as I expected there to be some. A+++ I will always do business with them

Gl
Review №34

Barry and his staff took great care of me. I needed some recall work done on my Mitsubishi and since the dealer has closed, I was going to have to drive to Asheville. Barry provided Mitsubishi an estimate that they accepted. Barry was super responsive and very professional. They will definitely be my goto for any car issues from here forward.

Ry
Review №35

Excellent service. Honest, quick, and affordable.

Sk
Review №36

Amazing shop. Clean friendly quality work.

Al
Review №37

Great service. Honest with good pricing

Sa
Review №38

Excellent work and professional service at a fair price.

Br
Review №39

Great business, great people, even gave me a ride home while they were working on my car. 5 star

pw
Review №40

Good service reasonbly prices

Ma
Review №41

Diagnosed and fixed a problem another place had been unable to remedy. Great service, but a long wait for an appointment because they are so busy!

Sa
Review №42

Excellent auto shop! Friendly, helpful, punctual and honest.

Sk
Review №43

Amazing customer service attention to detail one of the mechanics in town

Ch
Review №44

Barry and the guys are fast efficient and very professional. I couldnt ask for a better place to get my car serviced than automotive solutions.

Jo
Review №45

Honest, helpful and friendly owner and staff. Customer for life.

Ri
Review №46

Great service and high quality work.

Am
Review №47

Great service, a bit over priced when it comes to labor. 1900 to fix my car but the parts itself only cost about 350$

Mi
Review №48

Friendly honest service.

Pe
Review №49

Honest, reliable shop .

ra
Review №50

Great service

Information
10 Photos
50 Comments
4.8 Rating
  • Address:499 Kevin Ln, Lenoir City, TN 37772, United States
  • Site:http://tnautomotivesolutions.com/
  • Phone:+1 865-986-1172
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Small engine repair service
  • Tire shop
  • Truck repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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